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Retail Inventory Software


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Epos Now logo
 
Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
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Epos Now is a retail management system for small to mid-sized businesses. In addition to its Point of Sale module, the solution also offers integrated Inventory Management, Customer Management, and Retail Accounting, including general... Read More
 
Lightspeed Retail logo
 
Lightspeed offers a POS solution for Apple product users. Users can access the point of sale and management features via an iPad, iPhone, iPod or Mac product. Can integrate with third-party scanner and card reader hardware.
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Lightspeed offers a POS solution for Apple product users. Users can access the point of sale and management features via an iPad, iPhone, iPod or Mac product. Can integrate with third-party scanner and card reader hardware.
 
Lavu iPad POS logo
 
Restaurants, bars, liquor stores, and nightclubs can benefit from the sleek interface and robust tools offered by Lavu's iPad-based Point of Sale. It offers users free 24/7 support and upgrades without a contract.
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Restaurants, bars, liquor stores, and nightclubs can benefit from the sleek interface and robust tools offered by Lavu's iPad-based Point of Sale. It offers users free 24/7 support and upgrades without a contract.
 
TouchBistro Restaurant POS logo
 
TouchBistro is an iPad-based point of sale (POS) solution for restaurants of all types. Specifically designed to meet the unique needs of the restaurant industry, TouchBistro comes complete with food service specific features and advanced... Read More
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TouchBistro is an iPad-based point of sale (POS) solution for restaurants of all types. Specifically designed to meet the unique needs of the restaurant industry, TouchBistro comes complete with food service specific features and advanced... Read More
 
Toast POS logo
 
Built exclusively to provide a POS system for the restaurant and food service industry, Toast POS is a robust solution for all types of food service businesses, including bars, quick service, and full-service restaurants. For restaurants... Read More
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Built exclusively to provide a POS system for the restaurant and food service industry, Toast POS is a robust solution for all types of food service businesses, including bars, quick service, and full-service restaurants. For restaurants... Read More

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Revel Systems logo
 
Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
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Revel is a cloud-based business platform that integrates operations and customer channels with point-of-sale (POS) functionality in a single dashboard. It is suitable for stores and restaurants of all sizes and provides users with... Read More
 
AIMsi logo
 
AIMsi offers integrated inventory tracking, customer management and accounting features within this POS solution. A good system for speciality retailers, AIMsi offers custom add-on modules for additional functionality.
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AIMsi offers integrated inventory tracking, customer management and accounting features within this POS solution. A good system for speciality retailers, AIMsi offers custom add-on modules for additional functionality.
 
AmberPOS logo
 
The inventory module within AmberPOS allows both SMB and large retailers the ability to manage their stock levels. Includes UPC lookups, customizable SKUs, multiple inventory counts, in store transfers, and product rental support.
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The inventory module within AmberPOS allows both SMB and large retailers the ability to manage their stock levels. Includes UPC lookups, customizable SKUs, multiple inventory counts, in store transfers, and product rental support.
 
Springboard Retail logo
 
Springboard Retail is an easy-to-use POS solution for multi-channel retailers. The cloud-based system is designed by retailers for retailers and offers features like sales rep tracking and multi-store inventory lookup.
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Springboard Retail is an easy-to-use POS solution for multi-channel retailers. The cloud-based system is designed by retailers for retailers and offers features like sales rep tracking and multi-store inventory lookup.
 
Cybertill RetailStore logo
 
Cybertill offers a full-featured point of sale system that can be utilized by growing companies with at least three stores, as well as multinational enterprises. The cloud-based, touchscreen system offers a variety of features including... Read More
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Cybertill offers a full-featured point of sale system that can be utilized by growing companies with at least three stores, as well as multinational enterprises. The cloud-based, touchscreen system offers a variety of features including... Read More

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COMCASH Retail ERP logo
 
The point-of-sale software choice of over 5,000 retailers and restaurant owners. A great fit for those looking to install a Windows-based system on-site that can integrate with existing accounting systems, like QuickBooks.
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The point-of-sale software choice of over 5,000 retailers and restaurant owners. A great fit for those looking to install a Windows-based system on-site that can integrate with existing accounting systems, like QuickBooks.
 
Talech Register logo
 
Talech Register is a retail solution that offers point of sale, inventory and customer management, and analytics. All data is stored in the cloud, and can be accessed from a computer or iPad in real time. The iPad point of sale allows... Read More
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Talech Register is a retail solution that offers point of sale, inventory and customer management, and analytics. All data is stored in the cloud, and can be accessed from a computer or iPad in real time. The iPad point of sale allows... Read More
 
EdgePOS logo
 
EdgePOS from SilverEdge LLC is a comprehensive, cloud-based point of sale program that integrates key features without significant out-of-pocket expenses. All of their packages include iPads or all-in-one touchscreens and accompanying... Read More
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EdgePOS from SilverEdge LLC is a comprehensive, cloud-based point of sale program that integrates key features without significant out-of-pocket expenses. All of their packages include iPads or all-in-one touchscreens and accompanying... Read More
 
Rapid Bev POS logo
 
Rapid Bev POS is a point-of-sale solution that can be deployed on premise or accessed through the cloud. It's designed to meet the needs of liquor stores, wineries and breweries, with features to track product attributes, ratings and... Read More
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Rapid Bev POS is a point-of-sale solution that can be deployed on premise or accessed through the cloud. It's designed to meet the needs of liquor stores, wineries and breweries, with features to track product attributes, ratings and... Read More
 
Quetzal POS logo
 
Quetzal is an integrated cloud-based, mobile point of sale (POS) solution that’s primarily deployed on iPad, but can operate offline if necessary. It’s suited for operators of apparel and footwear boutiques, but can also service... Read More
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Quetzal is an integrated cloud-based, mobile point of sale (POS) solution that’s primarily deployed on iPad, but can operate offline if necessary. It’s suited for operators of apparel and footwear boutiques, but can also service... Read More

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Instore logo
 
Instore is a comprehensive iPad point of sale (POS) solution supporting small to midsize retailers. It offers essential features such as sales reporting, gift cards and employee time tracking. In addition, Instore’s real-time business... Read More
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Instore is a comprehensive iPad point of sale (POS) solution supporting small to midsize retailers. It offers essential features such as sales reporting, gift cards and employee time tracking. In addition, Instore’s real-time business... Read More
 
Breadcrumb logo
 
Breadcrumb is an iPad-based Point of Sale (POS) system designed for restaurants and bars by service industry veterans. With this cloud-based program, servers are able to view available tables, modify menu items, and split checks while... Read More
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Breadcrumb is an iPad-based Point of Sale (POS) system designed for restaurants and bars by service industry veterans. With this cloud-based program, servers are able to view available tables, modify menu items, and split checks while... Read More
 
Cash Register Express by pcAmerica logo
 
Cash Register Express (CRE) by pcAmerica is an integrated point of sale solution for retail stores and quick-service restaurants. CRE offers inventory management, customer loyalty, time cards, permission levels, advanced reporting,... Read More
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Cash Register Express (CRE) by pcAmerica is an integrated point of sale solution for retail stores and quick-service restaurants. CRE offers inventory management, customer loyalty, time cards, permission levels, advanced reporting,... Read More
 
RetailSTAR logo
 
The inventory control module within RetailSTAR helps users compile both physical and web-sales to keep stock projections up-to-date. Includes a size/color matrix, user-defined fields, reporting, and accounting features.
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The inventory control module within RetailSTAR helps users compile both physical and web-sales to keep stock projections up-to-date. Includes a size/color matrix, user-defined fields, reporting, and accounting features.
 
Agiliron logo
 
Offering a suite of applications to help streamline workflow and improve the sales process in retail, eCommerce, wholesale, and distribution, Agiliron can manage both in-store and mobile Point-of-Sale, scale easily to multi-stores,... Read More
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Offering a suite of applications to help streamline workflow and improve the sales process in retail, eCommerce, wholesale, and distribution, Agiliron can manage both in-store and mobile Point-of-Sale, scale easily to multi-stores,... Read More
 

Buyer's Guide

by Justin Guinn,
Market Research Associate
Last Updated: April 24, 2017


There are hundreds of inventory management systems available. These programs are designed for all types of businesses: programs for small retailers, programs for big enterprises, programs for specific retail verticals and programs for multi-channel retailers, to name a few. This buyer’s guide is written to help retail store inventory software buyers understand this complex, fragmented market. 

Here’s what we’ll cover:

What Is Inventory Management Software?
Deployment Strategies
What Type of Buyer Are You?
Benefits and Potential Issues
Market Trends to Understand
The Vendor Landscape
Pricing and Purchasing Options

What Is Retail Inventory Management Software?

If you have ever been frustrated by a retailer who has every size of an item in stock but yours, you know the importance and value of having rigorous inventory management in place. On the most basic level, stock management software helps users keep accurate count of stock levels. The primary goal for this application is for users to re-order items before they become fully sold out. Having adequate levels of inventory helps users capitalize on sales opportunities. Of course, it is important that retailers don’t order too much of an item and face not being able to sell it all. Robust systems can help users strike that delicate balance of ordering just enough but not too much.

Core features include sorting items by department or type, establishing of thresholds for minimum quantities and alerts when stock levels reach those thresholds. More advanced systems might include a matrix for tracking items by size, color and style, open to buy modules or integration with purchasing modules to enable automatic generation of purchase orders.  

Deployment Strategies

Best-of-breed programs such as Fishbowl can be implemented as standalone systems to manage only inventory. However, many buyers will choose to implement a program that is part of a suite that may include point of sale (POS), warehouse management (WMS), accounting, ecommerce or customer relationship management (CRM). Which type of system you implement will likely depend on your desire for integration with other modules or potentially the size of your company. 

What Type of Buyer Are You?

You will want to understand what type of buyer you are before evaluating a retail inventory system. We have found that nearly 90 percent of retail buyers fall into one of the following categories:

Small buyers. Single-store retailers comprise the bulk of this category, but most retailers with fewer than five stores will belong here. These buyers’ needs are typically straightforward and are met by most off-the-shelf POS systems. 

Large, integrated suite buyers. While their needs are conceptually similar to their smaller counterparts, larger retailers will require more robust, scalable programs that can share data across a wide network of locations. They are also looking for programs that can tie in POS and possibly accounting or warehouse management. 

Large, best-of-breed buyers. These buyers work for larger retailers that have already made substantial investments in existing POS or accounting systems. They are looking for a standalone system that can integrate with existing applications without replacing them. They are often interested in more advanced modules for open to buy and merchandise planning. 

Multi-channel retailers. These buyers conduct enough “brick and mortar” and online sales to warrant a system that can be managed across multiple channels. These systems will typically need to integrate with POS systems and online shopping carts. Higher volume and multi-location retailers may prefer data to be updated in real time, although they should expect a substantial increase in their investment when evaluating a retail inventory management system.

Benefits and Potential Issues

A strong inventory control system should improve the retail organization from the bottom up. Most retailers should expect the following benefits when implementing and using a system properly.

  • Efficiency: If you have ever counted stock levels at the end of the day, week or month, you know what a labor-intensive task it is. Programs eliminate the hassle of counting and keeping track of stock levels, saving time and allowing employees to focus on other tasks that grow the business. 
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  • Accuracy: Diligent tracking of stock levels in a system enables users to know exactly how much of each item is in stock, which can get surprisingly difficult to manage without a formal program. A system will also help retailers plan purchase decisions based on actual historical sales data and improve the performance of their forecasts. 
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  • Less shrinkage: By tracking inventory formally and updating the system as items or sold or distributed to other locations, retailers should find that shrinkage naturally diminishes. Systems help users eliminate profit loss and headaches due to employee theft, customer theft, ringing up sales for the wrong item and not recording sales properly. 
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  • Improved visibility: Inventory control software enables retailers to view stock levels at other locations and from remote locations, freeing cashiers from time-consuming tasks of calling other locations to ask if they have particular items in stock. It also provides visibility on the executive level to item counts and trends across the enterprise. 

As with all purchases, there are potential issues to consider as well. The first risk associated with using these systems is that they won’t be used properly by employees. This puts owners in the frustrating position of having paid for a system without reaping any of its benefits. The most common reason why employees would not use a system is because of its complexity; we have found that adequate training typically solves this issue. The second most common issue we hear about is data simply “not adding up.” This issue is likely due to the system being outdated, used improperly or not integrating properly with other systems that access its data (often accounting or ecommerce systems). Buyers will want to ensure that implementations are smooth and that integrations are maintained. 

Market Trends to Understand

Various software trends are impacting the market. The primary trends include the following:

Automated replenishment. Advanced inventory control tools such as vendor managed inventory and electronic purchase orders enable retailers to be proactive about keeping items fully stocked. Smaller retailers are learning from larger enterprises and beginning to use these tools that have previously been affordable only to the biggest companies. 

RFID. Another technology that has traditionally been used only by the biggest companies, RFID is working its way down market and is within reach of many mid-sized retailers. These tools enable managers to update inventory levels much faster and more accurately, improving efficiency in a number of bottlenecks along the supply chain. 

Software as a Service (SaaS). Just about every application within the retail software industry is impacted by the universal trend towards SaaS. Having a Web-based system enables managers to share data easily across multiple locations, access system remotely, avoid large upfront costs and implement a robust system without complex hardware infrastructure. We expect the presence of SaaS solutions in retail to grow steadily over the next several years. 

Online/offline integration. Online retail and ecommerce are becoming a vital component of retailers’ business strategies—and in some cases, the most important part. A problem for these retailers is the difficulty in counting and replenishing stock for both physical stores and online. An RSR Research survey found that retailers should put a large amount of planning into how they count and control inventory, as an alarming 72 percent reported overstocking slow-moving SKUs and 52 percent said they understocked fast-moving items. RSR Research found that today’s successful retailers view stores as distribution centers and online inventory as sufficient for in-store fulfillment.

The Vendor Landscape

The software becomes much less cluttered when buyers approach it with their respective category in mind.

This type of buyer... Should evaluate these systems
Small buyers Comcash, Retail Pro, Microsoft RMS
Large, integrated suite buyers Retail Anywhere, Celerant, VuePoint OneVue
Enterprise suite buyers Epicor, Cybex, and Jesta Vision I.S.
Multi-channel buyers Counterpoint, RunIt RealTime, Retail STAR

Pricing and Purchasing Options

Retailers should find that the costs of formal retail inventory programs have never been lower, due primarily to competition among vendors and declining hardware prices. The costs that buyers face will vary widely. Small retailers implementing POS systems will likely find a number of affordable options, while larger retailers looking for more advanced systems will face a larger spend. We speak to many buyers who prefer real-time inventory control across multiple locations. They should note that real-time systems are typically much more expensive than systems that update stock levels once per day, which is sufficient for most small and mid-sized retailers. Most users who implement a system that is adequately sized for their needs should be able to generate a positive return on their investment. The costs of improper inventory control are deceptively high and can be easily avoided with a formal program.

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