Gas stations and convenience stores seeking a powerful, cost-effective solution to manage their back office operations should take the time to review C-Store Office® by Petrosoft. The software was originally developed when a c-store owner with twenty locations searched the market for a business management solution and wasn't able to find anything to meet his needs. Commissioning a team of developers, this owner developed a product that is currently in use globally by thousands of gas stations and convenience stores.
C-Store Office® was designed to integrate all facets of your business into a single centralized system, increasing efficiency and profitability. With C-Store Office®, owners and operators have the inventory management, inventory optimization, demand forecasting, and reporting tools they need to drive revenue. C-Store Office® can lead to reduced inventory levels, increased Gross Profit Margin (GPM), improved accounting accuracy, increased store productivity, and much more.
From this centralized database, owners and managers can effectively monitor all critical store operations. This visibility streamlines the business while also improving team collaboration and data consistency. There are also more than 200 easily accessible reports built into the system, which was designed to integrate seamlessly with all major convenience store POS systems - Verifone Ruby, Sapphire, Wayne Nucleus and Gilbarco Passport, to name a few.
C-Store Office®is a web-based system, which eliminates any up-front IT investment. Petrosoft has already invested in enterprise-level technology and hardware, so all you pay is a low monthly subscription. There are no setup fees and no long-term commitment.
We recommend Petrosoft to convenience stores and gas stations of all sizes seeking a powerful store automation system designed for their business.
Tiaira from BP Latrobe
Portfolio size: 2 to 5 users
It can be overwhelming if you aren't used to it, but if you are, it's a walk in the park. I was a manager of stores where everything was just done on paper. The problem with that is that they can get lost, altered, etc. With this, there are no errors, and the best part is that it takes directly from your register so all you need to do is just plug in some numbers. What used to take hours with paper can be done in an hour or less with this product, and that means more time to be able to get other things done and interact with your customers.
From being able to access it from anywhere to knowing where I stand for the month and how close I am to my sales goals for the month, it just fits, makes things easier, and gives me peace of mind.
Whether you are tech savvy or have only used a computer to play games and look up info on the internet, you will get this. The navigator tool helps you until you are comfortable with it. The reports tab is wonderful, since you can access about anything from any timeframe. The color scheming is great, not hard on the eyes and you can look at a glance where you are standing with overall sales, your GPM, and what you stand to make for the month. Its all there on the front page at a glance and at your fingertips to access.
You know how some customer service is only available Monday thru Friday 8-5? Not these guys and gals. I have been able to call or email customer support any time and get the help I need. Whether it be an update glitch or a shift that didn't come through, they have always come through for me. I either get an email or a phone call to give me an update and then a call later to make sure everything is working correctly. They have never been rude or yelled at me because something wasn't working right or wasn't making sense to me.
I like that I can access it anytime, anywhere. I can be out of town and check into things right from my cell phone or laptop. We can access any invoice from any timeframe to make changes if need be. We can look up all vendors and set up our orders so that we don't over-order or under-order. Never have we had a system crash when you lose everything (which we all know can be disastrous).
The reports tab is a wonderful feature. From there I can look up gas sales from any timeframe and see how my sales have been month to month, inventory results, price book information, shortcuts for products that have special numbers to them, and even payroll.
With this product we can keep track of cigarette sales (make sure none are missing), lottery sales, and inventory. Just everything can be referenced at the click of a mouse. And, being the manager, I need that access at my fingertips, and so do my assistant managers if I have a question for them.
Also, there is a wonderful tool under the reports tab that will let you know what is a dead item or not selling too much. That way, you know what is hurting your overall GPM. You can mark them down through the price book, and get rid of it. And this way you know not to order that again.
I can't say that I have a least. They have always have been professional and courteous.
It may seem overwhelming at first, especially if you have never worked with software like this. I know at first, it was overwhelming for me. But once I got the hang of it, I found my own shortcuts on how to get things done more effectively and efficiently. The navigation tool that they have installed to help you get used to it is a godsend. But after about two weeks of using it, I didn't need it anymore. I may reference it here and there because I forgot where something was, but it is always there in the corner reminding me that it's there if I need it, and that is piece of mind.
Mike from Express Lane
Portfolio size: Single user
It's not at all user-friendly. Everything is hidden, and you have to do five extra steps for a one-step problem.
It does meet our needs a little, but not being user-friendly makes it difficult to use.
It's pricey, has lot of bugs, and is not at all user-friendly.
When I have contacted them, they have been rude and have yelled at me when I did not understand the software and asked for it to be explained again.
There's nothing that I like best.
The software is not at all user-friendly. It would take someone - even someone who is a software engineer - a month to figure all the loops and hurdles to make it work. The syncing/pricebook feature takes an hour each time you update a product or promotion.
Go for something else; do not go for this. You will regret it later.