ECOUNT Software


 

ECOUNT is a cloud-based integrated enterprise resource planning (ERP) solution for small and midsize businesses. It helps manage inventory, production, logistics, sales, accounting and payroll. This software can be customized based on the needs and workflow of users’ businesses.

ECOUNT’s inventory management functionality provides users with the ability to view inventory movement across all locations. Users can manage multiple locations, warehouses, distribution centers and stores.

ECOUNT features a customizable sales and inventory reporting module, allowing users to summarize or detail reports based on their requirements. The customization functionality also allows users to modify the software modules, menus, features, input screens, reports, invoices and vouchers.

The software is used by nearly 20,000 different companies in manufacturing, distribution, retail, trading and service industries globally.

 

ECOUNT  - Bill of materials menu
 
  • ECOUNT  - Bill of materials menu
    Bill of materials menu
  • ECOUNT  - Calendar
    Calendar
  • ECOUNT  - Menu setup
    Menu setup
  • ECOUNT  - Profit report
    Profit report
  • ECOUNT  - Purchase menu
    Purchase menu
  • ECOUNT  - Sales menu
    Sales menu
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

18 Reviews of ECOUNT

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John from Hedley & Bennett Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Best Online ERP Deal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A truly functional online ERP at an incredibly low cost. Too many apps that claim to be ERP, but lack the integrated functionality and end-to-end revenue & cost tracking. Customer support is exceptional.

Pros

The level of integration. This is a true ERP with the data and logic flow to get end-to-end cost tracking and tie that back to the revenue. Ability to use sales and forecast order to schedule demand, material requirements, capacity, through put and productivity.

Cons

Native format of menus takes getting used to. Setting up user menu preferences overcomes this. User menus can be set in a work flow style.
There is a lot of sophistication behind the entry menus. Definitely want to get (1) customer support to understand full potential, and (2) read online documentation.

Source: Capterra
 

Steve from SM squared llc
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great system for SMB

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support

Great TCO and good imvestment for a smb business with no book keeping tool. Much better have it if you are a pos bases shop such as a laundry shop or pizza restaurants. Try free month trial.

Pros

Value for money and TCO over the usage.

Cons

Better to maintain data consistency

Advice to Others

Better than salesforce.com

Source: Capterra
 

Alberto from 210 Foods

March 2017

March 2017

Ecount ERP the best ERP!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Support

Easy to use, great customer support, very functional, very good price.

The setup was really easy to do and the end user interface is very simple to use.

Use it!! you will not regret.


Source: Capterra
 

John from Adarn Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

EcountERP is our choice after years of searching of ERP services

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a eCommerce company with about 40 staffs, we have used other ERP or accounting softwares, including different Quickbooks desktop and online versions. We are now happy with EcountERP after 3 years. EcountERP is still evolving and more features are added from time to time. We just hope we can learn fast and catch up with the new features, especially the API feature they just introduced recently.

I recommend EcountERP. I think you won't regret in spending the time to try it out

Pros

1. Fast Speed. It is way faster than Quickbooks Online version, especially for multinational access.
2. Customization. The tons of customization possibility gives you lots of flexibility.
3. Affordability. They do not charge per user base. It is a huge saving for a small company.

Cons

1. They are not 100% compatible with bar code printer.
2. Hope they can have those most popular report pre-configured.

Advice to Others

The enormous customization possibility is double edged: longer learning curve.

Source: Capterra
 

Ildefonso from El Super Leon Ponchin Snacks, Inc.

March 2017

March 2017

Good Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is very good, it is very customizable, and has the ability of being on the go. It can be a little robust while setting up but after all the information is ready in the system. The only downside is the need for internet connection, if you are in a place with incosistent internet connection can be problematic to work with.

Source: Capterra
 

Iris from Upscale St. Nick

March 2017

March 2017

They can do what no one else can or will do!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ecount ERP has made all the difference for us. We had very specific inventory management needs as a small cottage industry business. While other companies said they could not help us, Ecount ERP not only figured out how to meet our bar-coding and inventory requirements but they gave one-on-one support and even created training videos for us. In addition, their prices are affordable for even the smallest of companies. Their software is powerful, option rich and comes with the best of customer service. We highly recommend them!

Pros

Many options and versatility for different applications.

Cons

The learning curve is a bit steep but it does come with great customer service.

Source: Capterra
 

Cara from 47Hops
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Amazing Customer Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From day one we have received exceptional customer service. Anytime we have a question, we get a solution very quickly!

Pros

Easy to use and navigate.

Cons

I'd like to be able to have the system auto calculate more that one price, under the sales orders section.

Source: Capterra
 

Antonino from BioekuiliberLLC
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

March 2017 review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Value for Money
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Support

Software is reliable and easy to use. Mobile app should allow for portrait mode. A darker CSS should be available for long term use of software. Also, the connection ability to other apps like my own CRM should be readily available. In this modern IT age, automatic connectivity between different applications is a must. To start with, the Customer/Vendor page should have separate pages: one for customer and one for vendor so that Ecount could connect easily with CRM applications where customer is handled separately from vendor.

Regards

Pros

clarity and easy of use, reliability

Cons

CRM is raw, needs more functionality for real time chats between staff members, projects needs more elaborate functionality

Source: Capterra
 

Jennifer from Staples Business Advantage

March 2017

March 2017

Five Stars But...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am glad that I found your software (program). My only complaint is that the email that is sent every morning that is an inventory update, does not send me an update on all of my items that I have in the system for each individual location. It only sends a up to 1000. I have requested that this be changed, as I require a report for each individual location to be sent to me when an item reaches the safety stock minimum and not just for the same 1000 items every day.

Source: Capterra
 

Ashley from Premier Parts

March 2017

March 2017

Great for the value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

ECOUNT has provided us with a robust ERP system while we are growing our business. Although there are some things it cannot do that would be helpful for us, overall it has allowed us to track our inventory, quality control, orders, and sales better than we had been doing previously. I'd love to see some functionality improvements related to returns, cost per item rather than cost averaging, more capability to auto fill or pull data from other areas to complete forms, and better APIs for integration with software. ECOUNT provides a lot of flexibility in terms of setting up users, templates, and input screens which is fantastic. The customer service is spot on and we have never had an issue getting in touch or having questions answered! Fantastic value for the money - would put 7 stars there if I could.

Source: Capterra
 

Amar from Bali designs inc
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Great software but less user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
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Very nice software great value for money. But less user friendly. Need a lot of computer knowledge and skill to operate it.

Pros

Complete business solution.

Cons

Less user friendly.

Advice to Others

Try it and see if this work for you.

Source: Capterra
 

Daniel from Traftor
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Best value for Money for ERP for small and midsize companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is from my long experience, the best ERP one can expect for just a single monthly payment of $$ USD

We use it for our company in China and it is a breeze.
Multilingual, security, 24/7 access, usable even with low internet speed.
Of course features & functionality might not match the top ERP around, but the cost difference is so huge, that you quickly learn to optimize the use of Ecount ERP.

Online support via skype or the phone works well.
And it is FREE!
For difficult cases, they will escalate to right person.
This did concern for us, tax settings for China book keeping, or use of advanced features.

You will need a consultant for installation if you are not familiar with ERP since Ecount ERP will not charge you with 50 to 100 days for installation as other top ERP proposed to us.

If you consider as your first ERP or moving from existing ERP, Ecount should do the job.

To improve:
In project management, templates are missing. Therefore we do not use it
CRM features are poor, we do not use it either.

Pros

Value for money.
It does the job for a manufacturing company based in China with advanced assembly BOM.
Available even with low internet speed.

Cons

Project management and CRM features are poor. But it is not the most important for an ERP

Advice to Others

You'd better know how to set up an ERP, as they do not provide all the project support to implement an ERP in a company, but only help you with settings once you know what you need.

Source: Capterra
 

john from IN A BOX INC.

September 2016

September 2016

your cs team has been super helpful and very kind

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been working with Jon and recently Kenny. They are super great and very kind and very knowledgeable. Ecounterp is so lucky to have them. Good luck!

Source: Capterra
 

Monica from Monra

September 2016

September 2016

Great Customer Service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I was going doing some research into the different ERP and it was hard to find one that adapt to our tax regulations, but Ecount has it! It doesn´t matter what you want to do, Ecount finds the way to ease your problem. Actually, is not the program but the CUSTOMER SERVICE that they have. They are super polite, nice and willing to help.

Advice to Others

Could be more friendly and a better design...at the end this does not matter as what we want is the result

Source: Capterra
 

Paul from DiscoverSweets
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Great Support!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They are always there for you , and all the time trying to find a way to solve your questions. Great customer Support. Only Cons= the App is not really strong for this software, it needs more features.

Pros

Features and Functionality!!! Customer Support.

Cons

Really poor app, not easy to use for creating invoices (Only the APP).

Source: Capterra
 

Jesse from First Impact New York
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Director of Operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ecount was a bit challenging to learn. Lots of features, most we haven't even gotten too yet. HOWEVER, if it was not for our rep helping us every step of the way and the EcountERP team being so available for our questions and concerns we would of given up long ago.

Thank you guys so much.

Pros

It's simple. IT has features that we say, "oh I wish we could do that" and our rep shows us that, "yup, ecount does that!"

Accessability to assistance and help center.

You guys are ahead of us everytime

Cons

When running a inventory report, there is not "back" button feature. You have to restart entirely.

Advice to Others

OUR ONLY COMMENT: when there is an update or change of any kind to ecounts, PLEASE let us know or send our a general email to the users of ecount. There have been some changes that have stalled us quite a bit, though they turn our for the better, we are old dogs learning new tricks and need that little heads of what just happened.

Source: Capterra
 

Antonino from Bioekuiliber llc

April 2016

April 2016

Excellent software, easy to use, complete and designed around the everyday experience of change.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Whole operation logs interconnected in an online "facility", with easy customizable screens. Adaptable to what goes on in real life, it will not let you operate unless clients/suppliers are logged in . Access on the road for every user, lets all the info to be up to date at anytime, so that everyone is on the same page. Designed for the learner, it allows to correct any mistakes in entries, wrong numbers or dates, wrong accounting entries. Excellent experience so far. Service from San Francisco office unbeatable.

Source: Capterra
 

Vickie from rePLANET LLC

April 2015

April 2015

I use the software to keep supply cage inventory levels and the Field Supervisors use it to order.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I would like to learn more about the software and get help understanding the inventory adjustment feature when I have to make item quantity adjustments. I have worked with it a bit and find when I make quantity adjustments, I have to go in a few times because the quantities do not always match the first time I try. I would also like to have someone from the company show me how to add supply item pictures to the supply list.

I know there is a manual and help function but it is not as user friendly as I need.

Source: Capterra