Stitch by Stitch Labs is an integrated, web-based inventory management system for small to mid-sized item-based businesses that sell through multiple online outlets.
Stitch can be utilized by businesses in the electronics, retail and consumer goods industries. The system can integrate with a variety of major sales channels, including Amazon, eBay and Shopify. Stitch also recently partnered with Square, the mobile card payment platform, which can assist mobile retailers.
With Stitch, users can perform standard inventory management operations including demand forecasting, optimization and reporting and analysis. Stitch also allows users to manage multiple warehouses and inventory. Add-ons allow users to automate business operations such as shipping and accounting.
Stitch won Xero’s Emerging Partner Award at XeroCon 2013.
doug from united by blue
Employees number: 11-50 employees
Offers the inventory support that a smaller business may need and integrates with multiple systems (square, shopify, shipstation, etc.)
Reports don't always work and the system can run slowly at times. Hard to manage consignment sales with this system
Daniel from Stonehouse Golf
Employees number: 10,000+ employees
Stitch's inability to properly respond to customer service issues deprived our company of hundreds of hours of time which could have been reinvested in sales. Dump Stich before you sink too much time in a clunky platform with little to no support.
Trevor from Pixel Perfect Video Games
The software is top notch and easy to use even for people like me that are generally computer friendly but can be overwhelmed with software at time. It's also very stable and rarely crashes or has errors. The support as well is wonderful. I haven't had to use it much since the software works as it should, but the few times I have used their support it was very quick and helpful.
There really isn't much I dislike and what I do dislike seems minor and petty to complain about. I guess having later phone support for evening issues would be pretty nice. Adding more channels such as 11main and other newer marketplaces would be great too, but for all I know those could all already be in the works.
If you sell on multiple marketplaces you need to think about your sanity and keeping tracking of inventory across multiple sites. I was trying to do it on my own and would constantly oversell more than I had or be under stocked with items on the shelves not listed everywhere. If you only sell on one place and never plan to expand then honestly this software wouldn't be nearly as useful to you. In closing I would say to check your business plan to evaluate using this software.
Alan from Standout Designs
Great features, clean UI, informative dash, great support, integrates with everything else we use to run our business. Love how it keeps Amazon and our Shopify store up to date. Could not sell on Amazon without it.
Hoping they add the ability to save searches for quicker access to select groups of products.
Make use of the trial. Ask questions. Focus on one area at a time and then step back to see how everything fits together.
Nicholas from Attic
Great way to manage inventory and sales across a number of sales channels.
The inventory and sell-through reporting could be improved.
Check all your options before committing to any software. It will take a lot of time to switch over if you're not satisfied.