Unleashed is an inventory management system designed with medium-sized businesses in mind. Launched in 2009 by New Zealand-based Unleashed Software, Unleashed provides real-time visibility of all inventory management processes and transactions across sales channels, staff and warehouses.
Users can easily calculate total product costs and profit margins through Unleashed’s intelligent reporting and analysis capabilities. It also supports standard inventory management features such as inventory optimization, kitting and bill of materials. Unleashed is ideal for businesses in the consumer goods, manufacturing, retail and electronics industries around the globe.
Unleashed is Web-based and is offered as a monthly subscription, with four different tiers based on the number of users, products and warehouses. The Lite version allows for one user, one warehouse, one currency and 500 products, while the premium Enterprise version allows for 5 users, 5 warehouses, 25,000 products and multiple currencies. All versions allow for unlimited customers and suppliers.
Quang from Audio Visual Direct
Employees number: 2-10 employees
The interface mirrors that of many inventory management solutions and is easy and straightforward to use.
It's easy to use. Customer support is excellent and gives detailed, personal responses within a day.
Does not offer Amazon integration. I feel many merchants including us use Amazon, and the workarounds are very cumbersome. Creating Amazon as a customer and updating inventory everyday (including returns, unshipped products, and when Amazon just flat out loses or eventually finds lost inventory) is too tedious. Sellbrite offers full Amazon integration if you want to see how they do it.
If you don't use Amazon, Unleashed can probably work for you. If you do though, it's best to look elsewhere.
Patrick from Alert Labs
Employees number: 6 to 10 employees
Unleashed is definitely the most intuitive and accessible of the inventory / MRP systems we evaluated. It provides flexibility, and gets out of the way when needed, while also providing straightforward workflows for common tasks. A large reason for selecting it was because we could have some users (like our CEO, sales and Eng. staff) who may use the system very infrequently.
We believed that if they had to re-train on the proper workflows, they would simply avoid using the system directly, and just ask our core users to pull the information they need. As a system built for small online shops, Unleashed knows that it needs to show value, and be useful to the decision-maker AND the users of the system, since these are often the same people in such small settings.
Very little (if anything) to complain about so far. Some sets of data (like adding new warehouses) are not as accessible as the others.
1. Find a balance between the easily measurable eval criteria (cost per month, number of integrations, etc.) and the hard-to-measure, gut-feel criteria ("Is this a system that everyone will *actually* use directly?"; "Will we need to make a lot of workarounds to adapt it to our workflows?"; "Will Customer Support provide useful advice, or are they going to try to fit the round peg through the square slot?"
2. Don't settle for the first software that you demo for yourself. Try out multiple systems, to understand the nuances, strengths and weaknesses of each.
Pete from Sticker Guy/ Slovenly Records
Specialty: Consumer Goods
Employees number: 11 to 20 employees
I've been using Unleashed to manage the inventory of my independent record label & mailorder. I have mail fulfillment centers in Europe & the USA now, and UNL's multiple warehouse features make managing the inventory a snap. It's also extremely handy for managing consignment deals with distributors. When they order new product, I transfer the inventory to their warehouse. And then when they report sales each month, I create an invoice. What used to be tricky & a pain to manage is now simple & clean.
Nothing bad to say at all. We really appreciate the product.
Great customer service is very important. Handling clients' needs quickly is a must.
Hannah from NZ Health Naturally Ltd
Employees number: 6 to 10 employees
The most valuable tool in unleashed for us is the Bill of Materials and Assembly of products. We have 6-12 variable items that go into 1 product, from the variety of honey in a blend to the type of lid applied for a certain customer. The ability to change these is simple and the system is easy to use.
Response time is also extremely important to us and the support team at unleashed is fast and effective.
As with most types of software - my number 1 pet peeve is the when you are in a page and you hit the back button you are taken all the way back to the beginning of the process as opposed to the last page you were on.
Give it a go, software is hard to get your head around unless you have jumped on in and had a go.