Unleashed Software


 

Unleashed is an inventory management system designed for midsize businesses. Launched in 2009 by New Zealand-based Unleashed Software, Unleashed provides real-time visibility of all inventory management processes and transactions across sales channels, staff and warehouses.

Users can calculate total product costs and profit margins through Unleashed’s reporting and analysis capabilities. It also supports standard inventory management features such as inventory optimization, kitting and bill of materials. Unleashed is suitable for businesses in the consumer goods, manufacturing, retail and electronics industries.

Unleashed is cloud-based and is available for purchase as a monthly subscription, with four different tiers based on the number of users, products and warehouses. The Lite version allows for one user, one warehouse, one currency and 500 products, while the premium Enterprise version allows for 5 users, 5 warehouses, 25,000 products and multiple currencies. All versions allow for unlimited customers and suppliers.

 

Unleashed - Bill of materials
 
  • Unleashed - Bill of materials
    Bill of materials
  • Unleashed - Back ordering
    Back ordering
  • Unleashed - Multi currency
    Multi currency
  • Unleashed - Dashboard overview
    Dashboard overview
  • Unleashed - Costed purchase orders
    Costed purchase orders
  • Unleashed - Multiple warehouses
    Multiple warehouses
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

120 Reviews of Unleashed

 

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Software Advice Reviews (9)
More Reviews (111)

Showing 1-9 of 9

Bruce from Lock & Roll
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Off the shelf - Comprehensive but a bit expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have a basic version: a month for 3 users. We don't use all the functionality of the package so perhaps I'm being a tad harsh with 3 stars, but we still have to pay.

Pros

Easy(ish) to setup. It has Clear menus and integrates with other software(we use Magento - Unleashed - Xero). The Dashboard seems good.

Cons

The integration to Xero is a bit clunky. It doesn't take across notes on a product, so our Xero invoices often need to be manually adjusted, which is not the point of integrated packages. Well known problem throughout the forums, but no solution as yet.

 
 

Matthew from Karma Cola
Specialty: Food & Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Unleashed is core to our drinks business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seemlessly and interacts with our Xero system seemlessly - too easy. We use Unleashed in New Zealand and the UK. Recently we've been able to use the Unleashed mobile app to support our sales.

Pros

Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Cons

We're looking forward to new developments from unleashed

 
 

John from Carrolls Wholesale Timber
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

An easy to use software that we use anywhere, my office is wherever my phone or tablet will work.

Pros

Simple

Cons

A little bit expensive

 
 

Ramsin from The Ramsin Shamouni Group
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Was a wonderful product, easy to use and intuitive (smart) functions to keep track of your inventory.

Pros

How easy and smart it was.

Cons

Price was a bit high.

 
 

Rob from Private Label Skincare Florida
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Unleashed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for large or small manufacturing companies. Easy setup, great support

 
 

Quang from Audio Visual Direct
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good product, lacks some core integrations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The interface mirrors that of many inventory management solutions and is easy and straightforward to use.

Pros

It's easy to use. Customer support is excellent and gives detailed, personal responses within a day.

Cons

Does not offer Amazon integration. I feel many merchants including us use Amazon, and the workarounds are very cumbersome. Creating Amazon as a customer and updating inventory everyday (including returns, unshipped products, and when Amazon just flat out loses or eventually finds lost inventory) is too tedious. Sellbrite offers full Amazon integration if you want to see how they do it.

Advice to Others

If you don't use Amazon, Unleashed can probably work for you. If you do though, it's best to look elsewhere.

 
 

Patrick from Alert Labs
Specialty: Electronics

September 2016

September 2016

Lightweight, accessible, but still functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Unleashed is definitely the most intuitive and accessible of the inventory / MRP systems we evaluated. It provides flexibility, and gets out of the way when needed, while also providing straightforward workflows for common tasks. A large reason for selecting it was because we could have some users (like our CEO, sales and Eng. staff) who may use the system very infrequently.

We believed that if they had to re-train on the proper workflows, they would simply avoid using the system directly, and just ask our core users to pull the information they need. As a system built for small online shops, Unleashed knows that it needs to show value, and be useful to the decision-maker AND the users of the system, since these are often the same people in such small settings.

Likes Least

Very little (if anything) to complain about so far. Some sets of data (like adding new warehouses) are not as accessible as the others.

Recommendations

1. Find a balance between the easily measurable eval criteria (cost per month, number of integrations, etc.) and the hard-to-measure, gut-feel criteria ("Is this a system that everyone will *actually* use directly?"; "Will we need to make a lot of workarounds to adapt it to our workflows?"; "Will Customer Support provide useful advice, or are they going to try to fit the round peg through the square slot?"

2. Don't settle for the first software that you demo for yourself. Try out multiple systems, to understand the nuances, strengths and weaknesses of each.

 
 

Pete from Sticker Guy/ Slovenly Records
Specialty: Consumer Goods

August 2015

August 2015

Thanks for a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been using Unleashed to manage the inventory of my independent record label & mailorder. I have mail fulfillment centers in Europe & the USA now, and UNL's multiple warehouse features make managing the inventory a snap. It's also extremely handy for managing consignment deals with distributors. When they order new product, I transfer the inventory to their warehouse. And then when they report sales each month, I create an invoice. What used to be tricky & a pain to manage is now simple & clean.

Likes Least

Nothing bad to say at all. We really appreciate the product.

Recommendations

Great customer service is very important. Handling clients' needs quickly is a must.

 
 

Hannah from NZ Health Naturally Ltd
Specialty: Manufacturing

August 2015

August 2015

Building products with ease.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The most valuable tool in unleashed for us is the Bill of Materials and Assembly of products. We have 6-12 variable items that go into 1 product, from the variety of honey in a blend to the type of lid applied for a certain customer. The ability to change these is simple and the system is easy to use.
Response time is also extremely important to us and the support team at unleashed is fast and effective.

Likes Least

As with most types of software - my number 1 pet peeve is the when you are in a page and you hit the back button you are taken all the way back to the beginning of the process as opposed to the last page you were on.

Recommendations

Give it a go, software is hard to get your head around unless you have jumped on in and had a go.

 
 
 
Showing 1-20 of 111

Rebecca from Milexa
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

We've enjoyed our experience using Unleashed, we are excited to see what the software will bring

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have managed to eradicate all of our previous issues before using the software. Very happy!

Pros

We are using the software in a different way to which it should be used for. At Milexa we print wallpaper digitally. For us Unleashed acts as a 'print list' which is used daily. It has brought us an organised solution to the way we print, allowing our previous issues to be eradicated. The ease of the software has been really helpful and is purely the reason we chose Unleashed. We are now hoping to start using it for stock, giving accurate stock count etc.

Cons

We have only one negative and it is more so because we are using Unleashed differently. We work from 'parked' 'placed' 'completed' sections etc, however we would either love to have more tabs / be able to name these ourselves

Source: Capterra
 

Karen from Mercury

August 2017

August 2017

Easy and simple to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Implementation was pretty simple. We were able to integrate with our accounting system. We needed to add another 3rd party to successfully integrate with Shopify.

Cons

The inability to integrate directly with UPS and the lack of automated emails to customers upon shipment.

Source: Capterra
 

Anna from Doisy & Dam
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

It has made life so much easier!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Increased levels of data
Stock management
Batch Tracking

Pros

Ability to extract data easily
Integrations with Xero & Shopify
Knowing the true landed cost of your products at the point of sale

Cons

Inability to add the cost of distribution onto a sale to know how it's affected margin
Lack of selection of Xero chart of accounts codes for stock journals

Source: Capterra
 

Vaughan from Eposode Data Solutions

August 2017

August 2017

Very intuitive and fun to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Integrates well with xero. Similar approach to xero so easy to use. Reporting very easy and intuitive

Cons

Serial number tracking not as easy as hoped for. Serial number history would be great. Tracking our 20,000 unit serial numbers is not easy

Source: Capterra
 

Glenn from Awsam Gifts LTD

August 2017

August 2017

Powerful simplicity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it does 99.9% of what we need, and isn¿t burdened with bloated systems that we don¿t. The customer service is literally the best I have ever received. Anywhere.

Cons

The one thing I would like is to be able to select multiple Product Groups for a product. That¿s pretty much it!

Source: Capterra
 

Elaine from Nappy Warehouse 2015 Ltd
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Very helpful when I have asked questions, easy software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The keeping of accurate records for inventory has helped a huge amount.

Pros

It is online so don't have to be at one computer. Costing is fairly cheap so for small businesses like myself I can afford the costs.

Cons

You can't add one service unless you upgrade the whole package, this can be a costly exercise if like me you are a small business and don't need all of the other added extras but only want one option etc.

Source: Capterra
 

Stacey from Monogram Residential Trust
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

I could use a few more user friendly options for customer returns. And credits.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Tracking Serial Numbers, reporting, invoicing and PO and SO creations.

Pros

The amount of info you can plug in for products and the ease of reporting. The reports are detailed and easy to sort and use.

Cons

Credits and returns functions. I have a hard time using these correctly. Or understanding maybe.

Source: Capterra
 

Steve from S-Tech Holdings Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

August 2017

August 2017

Great software for general day to day operations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bought our invoicing and stock system together so it saved double handling. We just need to implement Zero software to enable it to be fully streamlined.

Pros

cloud based system, easy to use and complete dashboard in you face on a daily basis. Easy to train staff on how to use the software as it's intuitive. Love the help desk support and normally resolve a problem within a day.

Cons

Reporting... There are some reports that I need out of the system where I can't get the information required unless I create a number of reports and then spend hours merging them. It would be good to have some sort of report writer to be able to do the reports that aren't in the standard list. Backorder releases... this is a time consuming exercise if you have multiple BO for the same product. My dream would be a routine to run a back order release and select the orders to release and create the delivery dockets.
Invoices...we require the ability to provide our terms and conditions as a separate attachment with the invoice. Currently you can't do this from the system, it means we have to save the invoice and send via normal email which defeats the purpose of being able to email from the system.

Source: Capterra
 

Anthony from Glassfit Australia
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Easy flow from making invoices to exporting customer contacts.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Not much myself but head office get a lot out of it as they use Xero with it so it works well that the two programs are compatible with each other.

Pros

The simplicity of the program and how smooth it is to flow from one section to another, and easy to use.

Cons

Don't have one yet, if i could think of one it would be that when i email customers through the system it sends it via one address which isn't my personal one so sometimes i have to wait for my head office to send me a response from a customer.

Source: Capterra
 

Richard from Rontgen NZ Ltd
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

Generally good product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stock information

Pros

Stock valuation report is good. Stock history is good. Sales and margins reports are good. The view products window is clear.

Cons

No ability to enter flashing messages on items on the View Products window ie "Warning. Item to become redundant. Do not reorder"

Source: Capterra
 

Harriet from Rugged Valley
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Ease of use, brilliant for manufacturing firms.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of changing from a quote, to an order and finally completing with an invoice.
Always getting adapted and new features added :)

Cons

Some features were confusing for me initially, like the stock transfer/adjustments. And the search function of customers only works if you spell everything exactly right and have the right capitals/lower case.

Source: Capterra
 

Sarah from Raspberry Pi (Trading) Limited
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Fantastic customer support at all times; a lot of help at the integration stage; pretty easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Has revolutionised our inventory management as Xero was totally inadequate for a manufacturing company

Pros

The fact that if you are an inputter, it is user friendly and intuitive; integrates with Xero; great customer support

Cons

Not being able to select the date of a stock adjustment or the date at which stock is received is really unhelpful. All of our warehouses are remote so it takes at least 2 days for the results of stock counts leading to adjustments being posted, by which time month end has passed. Same applies regarding the notification of incoming stock. It is a bit too "real time" for me!

Source: Capterra
 

Bejoy from MERZ Construction Products
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Excellent cloud based inventory software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and love the costing part in purchase orders. recent update allows to add cost after the items has been received into the inventory.
Easily Integrate with Xero and Magento..
The mobile app is handy when you are on the road.
Very good production module for manufactures and distributors

Cons

Reporting not that good including the layout......
Mobile app is very basic and needs improvement...

Source: Capterra
 


July 2017

July 2017

Does what we need it to

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

Greater visibility around stock control and sales.
Great support from the helpdesk. Friendly and prompt.

Cons

Took a bit of thinking to set up but the help tools are good. Can be expensive for a small business with multiple users.

Source: GetApp
 

Kate

June 2017

June 2017

Fast customer service!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Been using Unleashed a few years now, Love the speed at which customer support helps, dealt with one of the customer representative today and he solved the problem instanty, and fast. He da man!!!!

Cons

Taking the time to learn it lol but customer support is great when you just cant nut it out. their online help is great though.
think the only thing i would suggest is being able to alter invoices after they are completed.

Source: GetApp
 

Robert from V.ORLANDI AUSTRALIA
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Fantastic customer service and a great product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The inventory management is easy to use especially throughout multiple warehouse locations
Creating and processing an order from quote to dispatch to invoice is simple and relatively straightforward
There are too many beneficial aspects to mention here!

Cons

Certain specific tasks can be more complicated than necessary though this is nit picking!
The app however is not anywhere near as usable as it should be though as a tool for basic reference to inventory levels and price tiers, it does the job very well!

Source: GetApp
 

Karl from Deloitte Private
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

A superior inventory management system! Hard to go past it as one of the first options to clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Remote access and integration to shared cloud ledgers - a must for our clients

Pros

Provides the power and sophistication clients need with the flexibility and mobility of a cloud based product. It is ever-evolving and being developed with great new enhancements - an important feature when considering making the jump across to Unleashed.

Source: Capterra
 

Harsh from Farm Gate Market

June 2017

June 2017

save lots of time with this software. very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

first of all time & money.

Pros

well i won't use most word only because i just love this software overall.
much easy to put all the data into it. Also very easy to get reports every month.

Cons

very hard to do stock-take with other software but very easy with unleashed end of the month.
also you can find your purchases and selling items easily.

Source: Capterra
 

Adrian from Steel Tube Services

June 2017

June 2017

We are a steel manufacturing business using Unleashed on a daily basis.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use, the reporting and the constant progression of the software. We also like that the interface through from quoting to invoicing is the same.

Cons

Exporting .csv files that don't seem to be compatible to Windows and Mac operating systems. We struggle on both the export and importing of files.

Source: Capterra
 

Steven from Pulbrook Trade Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Generally a good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and good functionality. Unleashed has kept evolving. However, this evolution needs to continue as some of the features and logistics support and pricing are not as comprehensive as other programs.

Cons

Could have more flexibility like XERO has! Some of the features and logistics support and pricing are not as comprehensive as other programs.

Source: Capterra