Unleashed Software


 

Unleashed is an inventory management system designed for midsize businesses. Launched in 2009 by New Zealand-based Unleashed Software, Unleashed provides real-time visibility of all inventory management processes and transactions across sales channels, staff and warehouses.

Users can calculate total product costs and profit margins through Unleashed’s reporting and analysis capabilities. It also supports standard inventory management features such as inventory optimization, kitting and bill of materials. Unleashed is suitable for businesses in the consumer goods, manufacturing, retail and electronics industries.

Unleashed is cloud-based and is available for purchase as a monthly subscription, with four different tiers based on the number of users, products and warehouses. The Lite version allows for one user, one warehouse, one currency and 500 products, while the premium Enterprise version allows for 5 users, 5 warehouses, 25,000 products and multiple currencies. All versions allow for unlimited customers and suppliers.

 

Unleashed - Bill of materials
 
  • Unleashed - Bill of materials
    Bill of materials
  • Unleashed - Back ordering
    Back ordering
  • Unleashed - Multi currency
    Multi currency
  • Unleashed - Dashboard overview
    Dashboard overview
  • Unleashed - Costed purchase orders
    Costed purchase orders
  • Unleashed - Multiple warehouses
    Multiple warehouses
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

105 Reviews of Unleashed

 

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Software Advice Reviews (9)
More Reviews (96)

Showing 1-9 of 9

Bruce from Lock & Roll
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Off the shelf - Comprehensive but a bit expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have a basic version: a month for 3 users. We don't use all the functionality of the package so perhaps I'm being a tad harsh with 3 stars, but we still have to pay.

Pros

Easy(ish) to setup. It has Clear menus and integrates with other software(we use Magento - Unleashed - Xero). The Dashboard seems good.

Cons

The integration to Xero is a bit clunky. It doesn't take across notes on a product, so our Xero invoices often need to be manually adjusted, which is not the point of integrated packages. Well known problem throughout the forums, but no solution as yet.

 
 

Matthew from Karma Cola
Specialty: Food & Beverage
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Unleashed is core to our drinks business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seemlessly and interacts with our Xero system seemlessly - too easy. We use Unleashed in New Zealand and the UK. Recently we've been able to use the Unleashed mobile app to support our sales.

Pros

Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Cons

We're looking forward to new developments from unleashed

 
 

John from Carrolls Wholesale Timber
Specialty: Retail
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

An easy to use software that we use anywhere, my office is wherever my phone or tablet will work.

Pros

Simple

Cons

A little bit expensive

 
 

Ramsin from The Ramsin Shamouni Group
Specialty: Retail
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Great Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Was a wonderful product, easy to use and intuitive (smart) functions to keep track of your inventory.

Pros

How easy and smart it was.

Cons

Price was a bit high.

 
 

Rob from Private Label Skincare Florida
Specialty: Manufacturing
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Unleashed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software for large or small manufacturing companies. Easy setup, great support

 
 

Quang from Audio Visual Direct
Specialty: Distribution
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Good product, lacks some core integrations.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The interface mirrors that of many inventory management solutions and is easy and straightforward to use.

Pros

It's easy to use. Customer support is excellent and gives detailed, personal responses within a day.

Cons

Does not offer Amazon integration. I feel many merchants including us use Amazon, and the workarounds are very cumbersome. Creating Amazon as a customer and updating inventory everyday (including returns, unshipped products, and when Amazon just flat out loses or eventually finds lost inventory) is too tedious. Sellbrite offers full Amazon integration if you want to see how they do it.

Advice to Others

If you don't use Amazon, Unleashed can probably work for you. If you do though, it's best to look elsewhere.

 
 

Patrick from Alert Labs
Specialty: Electronics

September 2016

September 2016

Lightweight, accessible, but still functional

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

Unleashed is definitely the most intuitive and accessible of the inventory / MRP systems we evaluated. It provides flexibility, and gets out of the way when needed, while also providing straightforward workflows for common tasks. A large reason for selecting it was because we could have some users (like our CEO, sales and Eng. staff) who may use the system very infrequently.

We believed that if they had to re-train on the proper workflows, they would simply avoid using the system directly, and just ask our core users to pull the information they need. As a system built for small online shops, Unleashed knows that it needs to show value, and be useful to the decision-maker AND the users of the system, since these are often the same people in such small settings.

Likes Least

Very little (if anything) to complain about so far. Some sets of data (like adding new warehouses) are not as accessible as the others.

Recommendations

1. Find a balance between the easily measurable eval criteria (cost per month, number of integrations, etc.) and the hard-to-measure, gut-feel criteria ("Is this a system that everyone will *actually* use directly?"; "Will we need to make a lot of workarounds to adapt it to our workflows?"; "Will Customer Support provide useful advice, or are they going to try to fit the round peg through the square slot?"

2. Don't settle for the first software that you demo for yourself. Try out multiple systems, to understand the nuances, strengths and weaknesses of each.

 
 

Pete from Sticker Guy/ Slovenly Records
Specialty: Consumer Goods

August 2015

August 2015

Thanks for a great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been using Unleashed to manage the inventory of my independent record label & mailorder. I have mail fulfillment centers in Europe & the USA now, and UNL's multiple warehouse features make managing the inventory a snap. It's also extremely handy for managing consignment deals with distributors. When they order new product, I transfer the inventory to their warehouse. And then when they report sales each month, I create an invoice. What used to be tricky & a pain to manage is now simple & clean.

Likes Least

Nothing bad to say at all. We really appreciate the product.

Recommendations

Great customer service is very important. Handling clients' needs quickly is a must.

 
 

Hannah from NZ Health Naturally Ltd
Specialty: Manufacturing

August 2015

August 2015

Building products with ease.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The most valuable tool in unleashed for us is the Bill of Materials and Assembly of products. We have 6-12 variable items that go into 1 product, from the variety of honey in a blend to the type of lid applied for a certain customer. The ability to change these is simple and the system is easy to use.
Response time is also extremely important to us and the support team at unleashed is fast and effective.

Likes Least

As with most types of software - my number 1 pet peeve is the when you are in a page and you hit the back button you are taken all the way back to the beginning of the process as opposed to the last page you were on.

Recommendations

Give it a go, software is hard to get your head around unless you have jumped on in and had a go.

 
 
 
Showing 1-20 of 96

Kate

June 2017

June 2017

Fast customer service!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Been using Unleashed a few years now, Love the speed at which customer support helps, dealt with one of the customer representative today and he solved the problem instanty, and fast. He da man!!!!

Cons

Taking the time to learn it lol but customer support is great when you just cant nut it out. their online help is great though.
think the only thing i would suggest is being able to alter invoices after they are completed.

Source: GetApp
 

Robert from V.ORLANDI AUSTRALIA
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Fantastic customer service and a great product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

The inventory management is easy to use especially throughout multiple warehouse locations
Creating and processing an order from quote to dispatch to invoice is simple and relatively straightforward
There are too many beneficial aspects to mention here!

Cons

Certain specific tasks can be more complicated than necessary though this is nit picking!
The app however is not anywhere near as usable as it should be though as a tool for basic reference to inventory levels and price tiers, it does the job very well!

Source: GetApp
 

Karl from Deloitte Private
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

June 2017

June 2017

A superior inventory management system! Hard to go past it as one of the first options to clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Remote access and integration to shared cloud ledgers - a must for our clients

Pros

Provides the power and sophistication clients need with the flexibility and mobility of a cloud based product. It is ever-evolving and being developed with great new enhancements - an important feature when considering making the jump across to Unleashed.

Source: Capterra
 

Harsh from Farm Gate Market

June 2017

June 2017

save lots of time with this software. very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

first of all time & money.

Pros

well i won't use most word only because i just love this software overall.
much easy to put all the data into it. Also very easy to get reports every month.

Cons

very hard to do stock-take with other software but very easy with unleashed end of the month.
also you can find your purchases and selling items easily.

Source: Capterra
 

Adrian from Steel Tube Services

June 2017

June 2017

We are a steel manufacturing business using Unleashed on a daily basis.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use, the reporting and the constant progression of the software. We also like that the interface through from quoting to invoicing is the same.

Cons

Exporting .csv files that don't seem to be compatible to Windows and Mac operating systems. We struggle on both the export and importing of files.

Source: Capterra
 

Steven from Pulbrook Trade Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Generally a good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and good functionality. Unleashed has kept evolving. However, this evolution needs to continue as some of the features and logistics support and pricing are not as comprehensive as other programs.

Cons

Could have more flexibility like XERO has! Some of the features and logistics support and pricing are not as comprehensive as other programs.

Source: Capterra
 

Lingqian (Stacey) from Milk & Co Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Useful and compatible

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of use, reliability, ease to introduce to new employees, functionality, value for money and numerous other attributes.

Pros

Unleashed has been a very important part of our business since we started. We use Unleashed for our manufacturing, IM and sales. It is a vital part of the ease of ordering our ingredients and packaging, manufacturing our drinks, managing our inventory, monitoring our cost of good sold and invoicing our customers. It does this seamlessly and interacts with our Xero system seamlessly - too easy.

Cons

A bit slow in operation, especially compared to invoicing system Xero. We're also looking forward to new developments from unleashed

Source: Capterra
 

Tony from MN8 Limited ( Lighting)
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Overall very easy to use and natural progressions through each step

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ease of which we can search product history for costs, landed cost and margins.

Pros

the ease of quoting and sending out via email to customers and since the addition of cloning this is even better

Cons

For me the product searches seem a fractured and require various configurations of the code to located the item

Source: Capterra
 

Francesco from Morello International
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

the service is good but I was so disappointed that they double the price of it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

you can manage your inventory and sales from everywhere

Pros

The easy features but yet powerful to see profit, landing cost and so on. Of course the cloud features, also printing template were very good

Cons

Too expensive. Too slow in reloading pages, and customer service too weird. I complained for the price increase, they told me they could not do anything.. so I unsubscribe and started migrating to a new system and only then, they offer me a 50% discount forever... what a waste of time.

Source: Capterra
 

James from CIS
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

I like the software but we need more features - listed below.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It's cloud based and readily accessible. Reports are great as well. Gives you a good take on sales & purchasing history.

Cons

You guys need to make a full functional app for ipad & have a CRM other than Salesofrce to integrate to the program. My stock levels are also continually out &

Source: Capterra
 

Hamish from Ostralos
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Users for over five years. Our growth has been supported by superb scalability and enriched features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great inventory management and integration.

Pros

API integration directly with leading accounting platforms and CMS.

Powerful search functionality.

Ability to customise and fine-tune everything as desired.

Simple things like bulk updates through CSV files.

Cons

Can be slow to use. Not all of this is due to the performance of Unleashed, as local internet capability may be a factor. Though there could be speed improvements.

Reporting is good but not great, though I know this is currently being addressed.

Reconciliation between accounting software and Unleashed can be tricky, though this is more an internal issue.

API connection can falter, though this can be managed easily from within Unleashed (for Xero).

Source: Capterra
 

Gary from Onfarm Solutions

June 2017

June 2017

We have been using Unleashed for 7 years now because of its simplicity.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

It is simple to use and improvements are rolled out regularly. Unleashed allows us to focus on the business rather than inventory management.

Cons

No real cons. We would like to utilise the barcode feature but it doesn't work with our assembly process. I would quite like the app in Android too.

Source: Capterra
 

Bryce from Racking & storage solutions ltd

June 2017

June 2017

Excellent software helped to streamline our process's

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The manufacture / assembley function and the api conenecting to other programs is great allowing us to track our stock easily so we are able to manage the replenishment more effectively

Cons

We have to buy different products all the time which is a one off and it's a lengthy process to add this detail each time rather than being able to manually input a line for picking and packing purpose

Source: Capterra
 

Phil from Trade Glass Depot
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Generally works well but a bit slow at times even now we have a very fast internet connection.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

See previous comments

Pros

Easy to use I assume it is value but do not know the cost.

Allows you to invoice without stock being in system

Cons

Drop down lists too short should have more in the lists and a scroll feature always not just sometimes. this makes it very slow to check stock as you need to use the arrows on the stck card to scroll instead of the drop down at the search bar.

Limited search of client database

Product Comments section is in a column- would be better if you could type a line of comment across the page as per the product description. not a 9 character line 10 lines long in the column looks unprofessional on quotes and wastes lots of paper.

Source: Capterra
 

Nikki from Saint Clair Estate Wines Limited
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Setup is critical for successful daily processing & reporting in Unleashed

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use for our staff for processing daily sales invoices. We then also generate a daily sales report showing products shipped to each market. Good process to implement all costs for those parts used to create a finished product. This then gives us great costing for our products.

Pros

Easy to use. Has good costing of products. Works with our accounting software.
Provided time is spent in the initial setup, this program works very well on a daily basis for all of our team.

Cons

Layout of reporting could be better and understand you can manipulate most of this to suit what your requirements are.

Source: Capterra
 

Abhinesh from Ricoh South Pacific
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

As a package -- great, easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Assigning the various profit margins (price tier) for our different branches.

Pros

The package is easy to use. From product creation, assigning cost and selling prices to keeping an eye on the profit margin while invoicing. i also like the recent release to change the product codes.

Cons

It cannot handle backorders. We do not have the liberty to format reports that we need.
And we cannot link our branch via Unleashed. We use third party to integrate our head office with our branches.

Source: Capterra
 

Richard from UV Guard

May 2017

May 2017

Since buying our company 3 years ago this tool has been very beneficial

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We love the inventory management and the ease of use. Being able to adjust for damage and warranties is something which assists us during the year and makes our auditing easier.

Cons

not being able to change a sale once its been dispatched/completed.

Also on the pricing options, i dont like the fact that as a legacy customer we have not been automatically given all of the new user rights at our original price level. If you release new features (Iphone app access) i would have thought we would have been given access to it, regardless of you changing your pricing levels. It doesn't show that you appreciate our ongoing business nor does it show you are supporting our growth.

Source: Capterra
 

Michael from Stomping Ground Brewery

May 2017

May 2017

Good, but needs improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use and connectivity with xero is good. Navigation with side bar. Exporting report formats.

Cons

Some of the data links between it and xero. Ie should have gross sales and discount linked to xero. Not being able to add freight or other to purchase orders after they are receipted is a big flaw. Needs alerts for export failures. Being able to add additional components to a completed assembly would be a big bit for us. Customizable reports should be your next big project.

Source: Capterra
 

Rob from Innoway
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Very happy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Lots

Pros

Simple. Links to Xero . Support is good and basically the product does what it should. Overall very happy

Cons

App should be available to all users not premium. Remove and redo for completed inv or purchases would e helpful

Source: Capterra
 

lucy from Lucy B's Beauty
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

we are very happy with unleashed, thank you.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits allowed us to Completely all be on top of Inventory management, as we have a component based business (beauty products that we assemble we can see when we need to re order easily) The fact is can work with XERO easily our accounting system. We really like it and saves us valuable time we can spend on customer service and sales..

Pros

Love that we can see all of orders for each client separately as well as whats to ship. We love the inventory tracking and the dashboard which is easy to navigate.

Cons

Sometimes when entering a persons email in the contact file.. a box say you must enter a correct email.. this happens a bit which is strange as never did initially for first year. Now in April & May its happened.. I wish that when placing an order, it would PULL into that order (for the ONLINE VIEWING ONLY) the stores email and phone number PARTICULARLY for each separate SHIPPING to address as that is often different people if a store has numerous shops... as would be great to have at a glance in case we need to contact them as looking at order. Their info DOES print on actual paper order but not on screen on computer. When printing an order we would like to see if you can do this.. Can there be a faster way than manually moving a ski for instance if we order EDP2001 and then other items.. then another EDP2003 we have to manually one line at a time up. so that its easy for pick and pack.. is there a faster way we can sort it.? Thank you so much.

Source: Capterra