Vizor provides a customizable IT asset management and cloud-based issue tracking system for delivering full IT management and support. Network devices are discovered and audited, then managed through identification, allocation and lifecycle processes.
Purchasing information, location tracking and depreciation calculation allow for asset transparency, ensuring “who has what” awareness. Vizor includes a complete ServiceDesk system with features such as issue tracking, change management, knowledge base, SLA support and a self-service portal.
Vizor automates the most frequent IT requests, like user provisioning. Users can onboard assets for new employees and recover them when they leave. Access to systems can be quickly assigned or revoked within the system.
Vizor is available as a locally installed on-premise app or a cloud service, and is completely modular so users only purchase the features they need.