Cherwell Service Management is a service management platform offering both cloud-based and on-premise deployment options. Its flexible licensing models include provisions for concurrent licenses.
Cherwell Service Management's customizability allows departments to tailor the platform to their native workflow processes. This flexibility also makes the platform highly scalable, ensuring it can grow in sync with the organization and its workload.
One of Cherwell Service Management’s central features is its collaborative self-service portal. This channel is used to increase customer satisfaction and employee productivity. Equally scalable, Cherwell’s self-service system allows multiple independent portals to be consolidated into a single site.