PracticePanther Legal Software


 

PracticePanther Legal Software is a legal management solution for small to medium-sized practices specializing in areas including bankruptcy law, personal injury, divorce, estate planning, litigation, criminal law and many more. The system is offered primarily as a web-based solution, and is both Mac and PC compatible.

Features offered within PracticePanther include case management, contact management, document management, calendaring and docketing, time tracking, billing and invoicing, and accounting. In addition to these core features, users also have access to task and event workflows, credit card processing, notifications and chat, as well as a client portal. The system can be integrated with calendars and email, Dropbox, Quickbooks, PayPal and many more. PracticePanther also offers mobile apps for iPhone, iPad and Android users, allowing users to access the system remotely and sync data across all devices.

PracticePanther was founded in 2012 and has been used by thousands of lawyers, paralegals and law firms in over 25 countries worldwide. 

 

PracticePanther Legal - Dashboard
 
  • PracticePanther Legal - Dashboard
    Dashboard
  • PracticePanther Legal - Calendar
    Calendar
  • PracticePanther Legal - Time entries
    Time entries
  • PracticePanther Legal - Invoice
    Invoice
  • PracticePanther Legal - Files
    Files
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

93 Reviews of PracticePanther Legal

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Sarah from Matheson Law Office, PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Practice Panther has made the transition to their program very simple!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Our firm finds the ease of use the most helpful. With little training we are able to begin using Practice Panther immediately. We enjoy the many features that Practice Panther offers such as the client portal and the integration with LawPay. Our staff finds the template tool a big help when it comes to creating documents for current and prospective clients. The Practice Panther support team has been extremely helpful with our transition and is available to answer all of our questions!

Cons

We would love to see some more integrations with other programs (specifically Trustbooks and an e-sign company).

Source: Capterra
 

Ben from Ben Meek, Attorney at Law
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

The interface is very intuitive, easy to understand, pleasant to the eye, and contains all of the fu

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Time tracking and billing, trust accounting, document management, scheduling and docketing and automated prompts to clients to renew their retainers or pay their bills. The benefits to me are greater efficiency and less billable time lost. It is also slowly pulling me from old ways into paperless record keeping and better document security.

Pros

I like everything about it, but to single out one thing I would choose the secure messaging and client portal. As state bar associations more and more begin to take the position that email is not secure enough for confidential client communications, the secure messaging has become my go-to for dealings with clients.

Cons

I would like to see the PracticePanther team continue to develop their document automation into a more robust package.

Source: Capterra
 

Jacqueline from Grady Legal, PA
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Completely easy to use and to manage. It's already reducing my administrative time.

Ease-of-use

Functionality

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Reduced stress and less time on administrative tasks.

Pros

The ability to customize matters to fit my client's needs. I also love that it sync's with Box so that I'm not taking extra steps to upload and download documents from the cloud.

Cons

Since I'm a task driven person, I have reminders set up months in advance. When I go to my task list, tasks set far into the future still state uncompleted. I'd prefer and additional category such as "pending" because it's not an immediate need.

Source: Capterra
 

Terry from Leoni Law
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Easy and efficient

Ease-of-use

Functionality

Product Quality

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Value for Money

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Being a new firm and a newly solo practitioner, I wanted the most efficient way to do it all enter my time and expenses, invoice, communicate with clients, use intake templates, etc. More, I practice throughout Northern California and log a lot of travel time meeting with clients, attending arbitrations or court appearances, or at speaking engagements. With that, I needed easy access on my laptop or phone to a law practice management system.
Previously, I did not have the ability to easily and quickly access a law practice management system. I also had numerous systems for entering time, tracking potential clients, invoicing, and the like. I love that I can use Practice Panther as a "one stop shop", even to pay bills, and that I can use it anywhere and on any device. It has made the hectic life of a newly solo and "on-the-go", mobile attorney much easier. I no longer have to worry about spending too much time on pesky administrative tasks.

Pros

Other than it being a "one stop shop" and the ease of accessibility, I have been impressed with Practice Panther's ability to respond to my specific needs. A significant amount of my work is for unions and clients with multiple matters. Initially, Practice Panther was unable handle invoicing and billing for an individual contact with multiple matters. However, I approached them with my needs and they created a "fix" to their system within a week. They also followed up to ensure that I was satisfied. I was certainly impressed by Practice Panther's speed and attentiveness.

Cons

I am still trying to learn all of the ins and outs. I need a bit more tutelage on the nuances. At times, customer service may not answer all of the questions, however, they have been very responsive to my needs once I call or make them known.

Source: Capterra
 

Dolan from Law Office of Dolan M. Williams

July 2017

July 2017

It's a great way for me to manage my maters and bill clients appropriately.

Ease-of-use

Functionality

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Customer Support

Value for Money

Ease-of-use
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Value for Money
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Pros

What I like most is how everything auto fills. It saves time on these administrative tasks. I've tried a few and it's the best practice management software available.

Cons

The system can feel a bit clunky sometimes. It's not entirely smooth and the processes/windows can sometimes take a moment to load. Not a huge deal, but sometimes I have to log out then log back in because it takes so long.

Source: Capterra
 

Matthew from MMG Law LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Practice Panther has done a great job giving our team a grip on our high-volume client base.

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Ability to better manage our high volume of clients and all their needs in an efficient manner across our entire team.

Pros

The tasks and What's Happening now feature are great to keep the whole team up to date and working on the cases. The customizable intakes and custom fields feature are great for making the data storage process as effective as possible.


Cons

There are some minor quirks with slight delays in loading instant searches on the search bars and some minor issues in the importation of data from a different software.

Source: Capterra
 

Charlene from Law Offices of Charlene M. Williams, LLC

June 2017

June 2017

great so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I like that I don't have to change anything about the way I run my business in order to fully utilize this software. It makes my business more efficient, but I can still use my regular accounting software etc.

Source: Capterra
 

Dorothy from Richard A. Childs, Attorney at Law, PC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great experience from start to finish. Called about a demo and was sold on the product immediately!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Much easier to track billable time, get prompts about upcoming appointments, calendar statutes and appointments to ensure they are not missed, etc.

Pros

Ease of use and all the fantastic features. Does as much as our previous management software, but attorney finds it much easier to use. Tech support is amazing. Had just a few questions when we first began and got answers to all of our questions within a few hours. Love that we can access the program and use it to work from smartphone, as well. Makes our office truly mobile which has been a challenge in the past.

Source: Capterra
 

Andria from Kinser Law PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

In 20 yrs as a legal asst, using several different "similar" applications, PP is, by far, the BEST!

Ease-of-use

Functionality

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Value for Money

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The chat feature allows me to communicate more easily with my boss during the day. Workflows are awesome and keep us both more focused on each file's upcoming steps. Invoicing is simple and so is time tracking. More benefits than I can think of at this time!

Pros

Tons of extra features. Several functions that help keep tabs on follow up items and deadlines. Literally every feature we need in one program (calendar, client database, invoicing, time tracking, document automation, interoffice chat, document storage, etc..) The tech support staff are SO friendly and funny, too; always helpful and not condescending as some "tech" workers seem to be. An all-around great software program that has made life much easier for my boss and me.

Source: Capterra
 

Aubri from Hoffer & Sheremet, PLC

June 2017

June 2017

We have found the case management software to be incredibly efficient and user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Pros

The software allows us to run a small client-centered practice with a big caseload by integrating our files into an easily accessible case management system.

Source: Capterra
 

Chris from Brigon Law
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Great value for any attorney. Reduces the stress of managing cases.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Functionality
Functionality
Product Quality
Quality
Support
Pros

Easy to use and intuitive navigation. Very "clean" look to the interface, no clutter and not confusing.

Source: Capterra
 

Dan from Daniel W. Small & Company
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

I like a relatively intuitive software that is easy to learn and use. I like support. This is it.

Ease-of-use

Functionality

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It has helped me be more productive and profitable.

Pros

This program is easy to learn and easy to use. When I have contacted Support, the Responsiveness has been excellent. Said again: RESPONSIVE SUPPORT. I think also that the price that is charged is fair and competitive. I would buy it again and I do recommend it.

Cons

Few negatives, if any. I would prefer that I could show unbilled time on the invoice. I often choose to do some kinds of work (short phone calls, corrections) that are not charged so that the Client recognizes that not everything is billed.

Source: Capterra
 

Michael from The Law Offices of Michael Rada, LLC
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

PracticePanther brings efficiency and organization in one easy to use portal.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Although the tool has many functions, it is still very easy to customize. No need to make use of all of the functions day one. It is easy to work the separate modules into the firm's workflow. Also, the timekeeping, matter management and invoice management is such a time saver. Finally, the reporting tools are invaluable and the ability to download the data in several formats is yet another key to efficiency.

Cons

Still working through it - but so far no glaring issues.
Perhaps one area that may be worth mentioning is integration. I am a Gsuite user and the ability to directly link with my google docs, etc would be great.

Source: Capterra
 

Russell from Perkins & Perkins, PLLC
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Really love this whole experience. I knew right after getting the free trial I was going to use it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Complete office management and the customer service and training are the best!

Pros

Having worked for the Public Defender's Office for almost 28 years, a lot of what I was doing as far as management was what I would call "old school." In other words, I used a lot of legal pads and paper. Very little was automated, and since I was assigned cases, there was no need to track time. In short, it was kind of the same thing as when I first started practicing law in 1983.
Practice Panther has been a lifesaver for me. It has made it so simple to track expenses, customize forms, submit claims for payment, etc. I guess the thing I like most is that it is not "one size fits all" software. I was able to easily customize it to my needs now, and I can see where it will grow with our practice as it grows. Right in there, though would be the top notch customer service and free training.

Source: Capterra
 

Sam from Law Offices of Sam R. Fugate II
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Excellent Service and Great Time Saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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Support

Saves time on billing. Allows me to more efficiently track time and matters. Gives me alerts from hearing to invoicing, and keeps me organized on so many levels. It really helps not only the legal side of my business but the administrative side as well.

Pros

Before PracticePanther I was bogged down in paperwork. I was spending nearly 4 hours a week just handling my invoicing and losing track of countless billable hours. Since joining PracticePanther I have seen a huge rise in my productivity. I am keeping better track of times and I have more free time to work on the law and less time is spent on administrative matters.

Cons

I have yet to find anything I dislike, however, it would be nice if I could connect my Google drive to my account.

Source: Capterra
 

Kristen from Life Law Partners, LLP
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

The customer service support is ridiculously awesome.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

It organizes our entire law practice!

Pros

The software is incredibly user friendly and the customer service will absolutely spoil you. Our rep and the rest of the team are incredibly responsive, professional and solution oriented. They have such pride in their product.

Cons

When making a time entry, the software closes out the box when I click anywhere outside the time entry box. I then lose all the data I was writing and have to do it again.

Source: Capterra
 

Maxwell from Small Firm Legal Marketing
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Premium case management software for half the price of Clio

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Makes my life more organized and simpler. It saves me so many hours.

Pros

PracticePanther integrates with all of the other programs I use: Paypal, Quickbooks, Outlook, and more. It also has a very aesthetically pleasing design that is pretty intuitive even for a lawyer who's not the best with technology. Their customer service is also fantastic, and for me, that's one of the main things I look for in a software company. I also like the secure client portal, internal chat, and the customizability of the legal intake form. PracticePanther is always improving, and I have no doubt that it will surpass Clio in popularity. I wrote a more detailed review of PracticePanther here: https://smallfirmlegalmarketing.com/practicepanther-review-2017-is-it-worth-your-money

Cons

I couldn't find any cons for PracticePanther, but I've heard that they don't seamlessly integrate with some CRM software (Lexicata, Contactually, etc.). Using Zapier for integration will still work, but it requires an extra step.

Source: Capterra
 

James from James T. Jones, Esq.

June 2017

June 2017

It's a great experience, UI, and UX is well developed.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

My favorite thing about PracticePanther is its ease of use. The important information I need is front and center upon logging in. Not to mention the convenience of having a single button on every screen that can take me anywhere on the site. Ultra convenient!

Cons

The only con I can really list is that the mobile app appears to be a port from the website using the app as a wrapper. I'd really like to see a fully native iPhone app that doesn't require scrolling or zooming in and out to get things done.

Source: Capterra
 

Michelle from Shupe Dhawan
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

The software is easy to setup and use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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All things we need are integrated: client management, contacts, billing, client portal, etc.

Pros

We like how it seamlessly integrates with many of our existing software programs such as Quickbooks and LawPay.

Cons

Certain functions that I think should be standard are not available in the software yet, such as workflows launching from completed steps being marked, instead of all workflow going by preset dates.

Source: Capterra
 

Timothy from Lessing Legal, PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

my firm is a boutique law firm which specializes in trial work on behalf of other law firms.

Ease-of-use

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Customer Support

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Ease-of-use
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I'm not sure there is anything I like "least" about the software. As with any software, I would like it to do exactly what I want to do tailored for my particular type of practice. That is obviously impossible absent having custom written software. However, after trying numerous platforms, Practice Panther is the closest thing I've been able to find two custom software.

Pros

When I oversaw operations at my previous firm, I always lamented my inability to leverage existing technology in a thoughtful and efficient way. Changing the dogma at an existing firm seems to be a significant barrier to many firms implementing technology solutions and, more importantly, sticking with them.When I decided to begin anew, I spent weeks trying all of the software out there. I tested the patience of the support teams as I pushed the limits of the various software platforms to make sure they would work in a way that integrated with how I work and think.

Once I found Practice Panther, I knew I was where I wanted to be. The program is intuitive, forward-thinking, and addresses the things that I care the most about. Support is rapid and efficient. I'm thrilled to have found Practice Panther as a partner.

Source: Capterra
 
 
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