PracticePanther Legal Software


 

PracticePanther Legal Software is a legal management solution for small to medium-sized practices specializing in areas including bankruptcy law, personal injury, divorce, estate planning, litigation, criminal law and many more. The system is offered primarily as a web-based solution, and is both Mac and PC compatible.

Features offered within PracticePanther include case management, contact management, document management, calendaring and docketing, time tracking, billing and invoicing, and accounting. In addition to these core features, users also have access to task and event workflows, credit card processing, notifications and chat, as well as a client portal. The system can be integrated with calendars and email, Dropbox, Quickbooks, PayPal and many more. PracticePanther also offers mobile apps for iPhone, iPad and Android users, allowing users to access the system remotely and sync data across all devices.

PracticePanther was founded in 2012 and has been used by thousands of lawyers, paralegals and law firms in over 25 countries worldwide. 

 

PracticePanther Legal - Dashboard
 
  • PracticePanther Legal - Dashboard
    Dashboard
  • PracticePanther Legal - Calendar
    Calendar
  • PracticePanther Legal - Time entries
    Time entries
  • PracticePanther Legal - Invoice
    Invoice
  • PracticePanther Legal - Files
    Files
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

104 Reviews of PracticePanther Legal

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Brandon from Grable Law Firm
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

PracticePanther gave me the flexibility to set up my firm the way I wanted.

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I can organized all of my files; I can create templates for drafting paperwork and sending to clients; and I have a secure client portal with an easy way for them to pay. It seems PracticePanther keeps growing and will continue to add benefits. I look forward to growing my practice with them.

Pros

I thoroughly enjoy the client portal, the templates feature, the ability to label emails, the integration with lawpay, and of course the low fee. I travel a lot and have been able to log in from anywhere and stay in touch with clients and have unfettered access to my files. I am in the process of building my templates. It is time consuming, but I know it will pay off in the end. I am feel like I am getting my money's worth; especially as I learn how to utilize more of the program's features.

Source: Capterra
 

Simone from De Pinho Attorneys
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

PP has allowed us to provide a far superior service offering to our Clients.

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Better reporting to Clients and tracking of files on the system.

Pros

The functionality far surpasses any existing offerings in the South African market but more importantly PP offers amazing support and knowledgeable staff members which is a huge benefit to the entrepreneur.

PracticePanther is more cost-effective and it is a far superior application to those currently being offered in the South African space.

Cons

There should be an integration with another accounting software, other than QuickBooks. Perhaps Xero?

Source: Capterra
 

Melanie from And Justice Legal
Number of employees: 1 employee Employees number: 1 employee

August 2017

August 2017

I am thrilled with the ease I can conduct business, track hours, set reminders, and bill clients.

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Pros

And Justice Legal provides family law, domestic violence, and criminal legal services to clients seeking understanding and guidance through difficult situations, so clients can find a better path on the other side. That path may connect clients with resources to address personal challenges, destructive choices, needed skill sets, or boundaries.

Melanie J. Rhodes, the founding partner of And Justice Legal, graduated Magna Cum Laude from Georgetown University¿s School of Foreign Service in 1983 and is a member of Phi Beta Kappa. Ms. Rhodes received her Juris Doctorate in August 2000 from the University of New Mexico School of Law. At graduation Ms. Rhodes received the Atkinson Kelsey Award of Excellence in Family Law in recognition of her drafting and lobbying the first statute in New Mexico to require the domestic relations courts to consider domestic violence prior to awarding custody of a child.

After 17 years of practice, Practice Panther has assisted me in opening my own law firm with the many work flow tools and customer communication and educational opportunities. One of my favorite features is being able to move seamlessly from using PracticePanther on my Microsoft Word computer in the office to my iphone when I am on my way to Court. It makes it very easy to capture billing with the built in timer while at Court and then to take a snapshot of the receipt for parking and attach it to a client matter as an expense.

Cons

I have not found any cons with using PracticePanther other than it is optimized to Chrome, which is not a very significant con.

Source: Capterra
 

Rebeca from RCM Law Office LLC

August 2017

August 2017

My experience is that the transition in software was easier than expected.

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Pros

My favorite thing about PracticePanther is that their customer service is excellent and having the app in my phone.

Cons

You have to choose a language and not able to use English and the special characters of a second language.

Source: Capterra
 

Richard from Law Office of Richard L Filiberto
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Simple sophisticated software that will simplify your practice

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This is a complete solution for my practice. I am a single solo so the document automation, notes, time entries and billing are a great way to save time and effort.

Pros

One of the best features of the software is not so much a feature but the logic employed in designing the flow of data. I have used a number of the more popular programs and can heartily recommend this as the best I have found. The ease of use makes it a top choice if you have staff that will use it. I am a single solo and it is not one of my concerns yet. But, I can't see anyone not understanding the flow of information. The automation is superb. Document assembly is easy and logical. One of the best features is the Forms generator. Email the form to your client or prospective client - they fill it out - and it goes right into your data. No need to waste time inputting names, addresses, phone numbers, email addresses, and any other data you would like to have handy in your file.

Tracking time is a breeze as is generating invoices, tracking retainer accounts, tracking trust accounts and more (I find the accounting component more than meets my needs).

Over time you will come to rely on the information in the program over the physical file. It has become my organizational hub for all that I do.

Cons

I would like to see a thick book explaining all the capabilities and limits. The support people are great and can answer any question - I just like to read it and push the software to its limits. I have used PP for some time - moving to another package for some time. At twice the price - it did less. In my brief time away the product dramatically improved & I am back and very happy.

Source: Capterra
 

Philip from Fornaro Law
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

We have been very happy with the process and responsiveness of PP. Happy we took the plunge.

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We are becoming more efficient and better able to service our clients at a higher level. It ultimately will allow me to market our firm even better. My team is getting very excited about it.

Pros

We are just getting started with the software and have been implementing only for a few weeks. I will update my experience again in about one month.
Although we were efficient, we were not hyper-efficient before Practice Panther. Also, although we are a very systematic firm with set processes, our significant growth made it impossible for us to sustain the systems without a practice management software. From what I have seen, Practice Panther allows us to become hyper efficient because of the following:
1. We are now able to input data one time rather than several times allowing our staff to work on more things and learn more substantive tasks.
2. Inputting information then populates forms and sets up matters.
3. We are able to task and monitor the tasks without relying on memory, sticky notes, pads of paper and task lists.
4. All of the information is now in one place without the need of navigating through various portions of our database.
5. Our clients are happy with the immediate availability and access to their documents without having to request it via email and the ability to communicate through the portal.
6. I believe that the system will allow us to increase capacity and scale our practice.Our model is simple. We try to make the experience for our clients seamless and effortless through the use of portals and constant access to the resources of our firm. The technology will allow us to compete against larger firms.

Cons

Everything has been positive thus far. There is a lot to learn on the software. As we have a lot of people working with the software at once, it results in people achieving knowledge quickly. However, that is to be expected with any practice management software. The good thing is that PP personnel are always there to help.

Source: Capterra
 

Anthony from Prioleau, Milfort & Rivers, LLC

July 2017

July 2017

Innovative solution for law office management. This software keeps pace w/ technology and our needs

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Pros

PracticePanther has enhanced our practice by automating repeatable functions and organizing files and tasks. Moreover, in complementing our growing need for access to files and data while away from the office, PracticePanther's cloud-based application and mobile phone application ensures we always have access to the information we need, when we need it. The software has heightened our efficiency allowing us to spend more time focusing on substantive matters to the benefit of our clients.

Cons

A windows desktop app would be great to compliment the browser based software. Beyond that, it had operated ideally.

Source: Capterra
 

Rebeca from RCM Law Services LLC
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

It is very user friendly and can be controlled through my phone in any place that I am located.

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More time in my hands to do legal work and jot administrative work.

Pros

It is so easy, I come from working in a big law firm (Puerto Rico standards) which filed for Chapter 7 Bankruptcy, by chance I came across this software and I realized that the work performed by 3 persons (granted they did it for 60 attorneys) could be worked through this software because of the circumstances that were unexpected I had to reinvent myself and decided to do it as a sole attorney after 17 years in a law firm, 15 years as an attorney. Because I was starting I did not feel comfortable paying a secretary or paralegal and it turns out that the software is so easy that my mom is preparing the invoices, including the expenses and receiving the payments.

I am also in love with the intake forms depending on the client I either send it by text and they submit it through their phone which creates my contact and a folder in box or while I am with the client I fill out the form either in my phone or ipad. I know I can have additional advantages but had not had time to play a little more with them, in the law firm it would have to pass through like 2-3 persons.

Cons

The only con at this moment is that I want the company settings to be en english but some of the intake forms in spanish, having problems with the special characters in spanish.

Source: Capterra
 

Sarah from Matheson Law Office, PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Practice Panther has made the transition to their program very simple!

Ease-of-use

Functionality

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Pros

Our firm finds the ease of use the most helpful. With little training we are able to begin using Practice Panther immediately. We enjoy the many features that Practice Panther offers such as the client portal and the integration with LawPay. Our staff finds the template tool a big help when it comes to creating documents for current and prospective clients. The Practice Panther support team has been extremely helpful with our transition and is available to answer all of our questions!

Cons

We would love to see some more integrations with other programs (specifically Trustbooks and an e-sign company).

Source: Capterra
 

Ben from Ben Meek, Attorney at Law
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

The interface is very intuitive, easy to understand, pleasant to the eye, and contains all of the fu

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Time tracking and billing, trust accounting, document management, scheduling and docketing and automated prompts to clients to renew their retainers or pay their bills. The benefits to me are greater efficiency and less billable time lost. It is also slowly pulling me from old ways into paperless record keeping and better document security.

Pros

I like everything about it, but to single out one thing I would choose the secure messaging and client portal. As state bar associations more and more begin to take the position that email is not secure enough for confidential client communications, the secure messaging has become my go-to for dealings with clients.

Cons

I would like to see the PracticePanther team continue to develop their document automation into a more robust package.

Source: Capterra
 

Jacqueline from Grady Legal, PA
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Completely easy to use and to manage. It's already reducing my administrative time.

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Reduced stress and less time on administrative tasks.

Pros

The ability to customize matters to fit my client's needs. I also love that it sync's with Box so that I'm not taking extra steps to upload and download documents from the cloud.

Cons

Since I'm a task driven person, I have reminders set up months in advance. When I go to my task list, tasks set far into the future still state uncompleted. I'd prefer and additional category such as "pending" because it's not an immediate need.

Source: Capterra
 

Terry from Leoni Law
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Easy and efficient

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Being a new firm and a newly solo practitioner, I wanted the most efficient way to do it all enter my time and expenses, invoice, communicate with clients, use intake templates, etc. More, I practice throughout Northern California and log a lot of travel time meeting with clients, attending arbitrations or court appearances, or at speaking engagements. With that, I needed easy access on my laptop or phone to a law practice management system.
Previously, I did not have the ability to easily and quickly access a law practice management system. I also had numerous systems for entering time, tracking potential clients, invoicing, and the like. I love that I can use Practice Panther as a "one stop shop", even to pay bills, and that I can use it anywhere and on any device. It has made the hectic life of a newly solo and "on-the-go", mobile attorney much easier. I no longer have to worry about spending too much time on pesky administrative tasks.

Pros

Other than it being a "one stop shop" and the ease of accessibility, I have been impressed with Practice Panther's ability to respond to my specific needs. A significant amount of my work is for unions and clients with multiple matters. Initially, Practice Panther was unable handle invoicing and billing for an individual contact with multiple matters. However, I approached them with my needs and they created a "fix" to their system within a week. They also followed up to ensure that I was satisfied. I was certainly impressed by Practice Panther's speed and attentiveness.

Cons

I am still trying to learn all of the ins and outs. I need a bit more tutelage on the nuances. At times, customer service may not answer all of the questions, however, they have been very responsive to my needs once I call or make them known.

Source: Capterra
 

Erica from The Paynter Law Firm PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I researched a TON of software like this. This one has all the features of the others for less cost!

Ease-of-use

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Case management, calendaring, tracking statutes, creating task lists, being able to track actions performed on a case, having contact information and case notes in one location

Pros

Customizable and user-friendly; also, the customer service is fantastic! The interface is different from other case management systems that I'm used to, but once I spent some time with it, I realized that not only is it different, but it's also better and easier to use!

Cons

Not easy to trigger child items from a parent item. This can be bypassed by creating an event and having tasks trigger from an event, but it cannot currently trigger tasks from other tasks, so it requires a bit more manual manipulation than I would prefer. That said, I provided feedback about this to their development team, and they are looking into how to add this feature.

Source: Capterra
 

Dolan from Law Office of Dolan M. Williams

July 2017

July 2017

It's a great way for me to manage my maters and bill clients appropriately.

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Pros

What I like most is how everything auto fills. It saves time on these administrative tasks. I've tried a few and it's the best practice management software available.

Cons

The system can feel a bit clunky sometimes. It's not entirely smooth and the processes/windows can sometimes take a moment to load. Not a huge deal, but sometimes I have to log out then log back in because it takes so long.

Source: Capterra
 

Matthew from MMG Law LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Practice Panther has done a great job giving our team a grip on our high-volume client base.

Ease-of-use

Functionality

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Ability to better manage our high volume of clients and all their needs in an efficient manner across our entire team.

Pros

The tasks and What's Happening now feature are great to keep the whole team up to date and working on the cases. The customizable intakes and custom fields feature are great for making the data storage process as effective as possible.


Cons

There are some minor quirks with slight delays in loading instant searches on the search bars and some minor issues in the importation of data from a different software.

Source: Capterra
 

Charlene from Law Offices of Charlene M. Williams, LLC

June 2017

June 2017

great so far

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Pros

I like that I don't have to change anything about the way I run my business in order to fully utilize this software. It makes my business more efficient, but I can still use my regular accounting software etc.

Source: Capterra
 

Dorothy from Richard A. Childs, Attorney at Law, PC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Great experience from start to finish. Called about a demo and was sold on the product immediately!

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Much easier to track billable time, get prompts about upcoming appointments, calendar statutes and appointments to ensure they are not missed, etc.

Pros

Ease of use and all the fantastic features. Does as much as our previous management software, but attorney finds it much easier to use. Tech support is amazing. Had just a few questions when we first began and got answers to all of our questions within a few hours. Love that we can access the program and use it to work from smartphone, as well. Makes our office truly mobile which has been a challenge in the past.

Source: Capterra
 

Andria from Kinser Law PLLC
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

In 20 yrs as a legal asst, using several different "similar" applications, PP is, by far, the BEST!

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The chat feature allows me to communicate more easily with my boss during the day. Workflows are awesome and keep us both more focused on each file's upcoming steps. Invoicing is simple and so is time tracking. More benefits than I can think of at this time!

Pros

Tons of extra features. Several functions that help keep tabs on follow up items and deadlines. Literally every feature we need in one program (calendar, client database, invoicing, time tracking, document automation, interoffice chat, document storage, etc..) The tech support staff are SO friendly and funny, too; always helpful and not condescending as some "tech" workers seem to be. An all-around great software program that has made life much easier for my boss and me.

Source: Capterra
 

Aubri from Hoffer & Sheremet, PLC

June 2017

June 2017

We have found the case management software to be incredibly efficient and user friendly.

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Pros

The software allows us to run a small client-centered practice with a big caseload by integrating our files into an easily accessible case management system.

Source: Capterra
 

Chris from Brigon Law
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Great value for any attorney. Reduces the stress of managing cases.

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Pros

Easy to use and intuitive navigation. Very "clean" look to the interface, no clutter and not confusing.

Source: Capterra
 
 
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