PracticePanther Legal Software


 

PracticePanther Legal Software is a legal management solution for small to medium-sized practices specializing in areas including bankruptcy law, personal injury, divorce, estate planning, litigation, criminal law and many more. The system is offered primarily as a web-based solution, and is both Mac and PC compatible.

Features offered within PracticePanther include case management, contact management, document management, calendaring and docketing, time tracking, billing and invoicing, and accounting. In addition to these core features, users also have access to task and event workflows, credit card processing, notifications and chat, as well as a client portal. The system can be integrated with calendars and email, Dropbox, Quickbooks, PayPal and many more. PracticePanther also offers mobile apps for iPhone, iPad and Android users, allowing users to access the system remotely and sync data across all devices.

PracticePanther was founded in 2012 and has been used by thousands of lawyers, paralegals and law firms in over 25 countries worldwide. 

 

PracticePanther Legal - Dashboard
 
  • PracticePanther Legal - Dashboard
    Dashboard
  • PracticePanther Legal - Calendar
    Calendar
  • PracticePanther Legal - Time entries
    Time entries
  • PracticePanther Legal - Invoice
    Invoice
  • PracticePanther Legal - Files
    Files
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

97 Reviews of PracticePanther Legal

Showing 1-20 of 97

 

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Mace from Mace Yampolsky & Associates

May 2017

May 2017

Simple to use for anyone who is not tech savvy

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

What I like most about the software is how easy it is to use and that even if you aren't tech savvy, you can still use the software without any problems.

Cons

I would say in general it does help to be good with computers, but in this case, anybody with basic computer knowledge can use this software.

Source: Capterra
 

Stephen from http://stephen-diamond.com/

April 2017

April 2017

PracticePanther is easy to use

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I love how easy it is to use PracticePanther and how it saves me hours everyday on a multitude of tasks.

Source: Capterra
 

Raymond from Apex Paralegal Services

April 2017

April 2017

Smooth User Interface

Ease-of-use

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Value for Money

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I like the fact that PracticPanther offers a really nice user interface which makes it easier to run my practice.

Source: Capterra
 

Todd from Whatley Wilcox, PLLC

April 2017

April 2017

Switched from a very popular platform to this and haven't looked back

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In a previous firm, we used Clio. Clio was an awesome upgrade from Time Matters in ease of use. However, when I started another firm, I looked around and did more research. I found Practice Panther and it is the next level up (many levels!!!). We probably don't use 75% of the functionality of Practice Panther but what we have it doing is amazing. Our prospective clients fill out their forms online and we use that information to do their estate planning documents AUTOMATICALLY. We see how much money we have brought in as a firm and for each client. We see what money we have sitting out there. We have linked to LawPay so invoicing is super easy and convenient for us and the client. It does everything Clio does plus alot more and the price is amazing.

Source: Capterra
 

Corbin from Cleary/Fowler

April 2017

April 2017

Great product

Ease-of-use

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Value for Money

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Very good software for managing all aspects of practice. Invoice, time, billing, contacts. Highly recommended.

Source: Capterra
 

Geri from Mandelbaum Fitzsimmons Hewitt Cain
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

good product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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I taught myself on this system, and i is basically very simple. Importing documents from our old system into the new is very easy and self-explanatory! The prompts tell you what to do.

Pros

The calendar is very helpful to me. I am able to have access to everyone's calendar with this software, unlike our old software only certain people's calendar could be available for me to view.

Cons

Possibly a temporary problem, but at times our office has problems connecting to box sync through practice panther.

Source: Capterra
 

David from Fritch Law Office
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Automating your Law Office

Ease-of-use

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Before we had Practice Panther we had Rocket Matter as our software management system and they increased our fees significantly after the 1st year of our subscription. Practice Panther has fixed rates. Before we were doing a lot of things manually and spending a significant amount of time finding information about clients, and copying and pasting descriptions of time for billing. Now we have easy access to client information and don't have most of those issues. Also, the templates and inputs are awesome for routine legal forms! The custom fields and custom groups are increasing effectiveness and efficiency and quality of the our practice because of less mistakes and less of the problem of finding old client's names in forms that you might miss. Once created, the templates also makes it easier to find the permanent form for the specific area for your practice. Practice Panther added the ability to bill your time right from the calendar soon after we subscribed which is a huge time advantage. Also, Practice Panther is mobile with a great iphone app and ipad app you can take in the court room or on the road. My receptionist and legal secretary can make appointments which immediately show up on my remote apps and vice versa, and the calendar and billing time also works great on those apps. I researched many legal software management programs before deciding on Practice Panther and I have not been disappointed. It is an excellent software management system for the small to medium size law firm.

Pros

The ability to use client information directly transferred into legal forms

Cons

Not a lot of flexibility to customize invoices

Advice to Others

The Practice Panther team has been very responsive to any issues or questions we have had about using the software at no additional cost!

Source: Capterra
 

Juan from Cervantes & Cervantes, PLC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

A Legal Lifesaver

Ease-of-use

Functionality

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The software is simple to use and intuitive. As a small firm attorney, the software has reduced the time I spend on non-legal work so I can concentrate on the important aspects of lawyering.

Pros

The template feature is invaluable.

Cons

Currently, the software allows for email template to alert them of a an invoice and to remind them to pay the invoice. I wish there was an ability to create more email templates.

Advice to Others

Take advantage of the intake and template feature. Those two feature will free up a paralegal or assistant.

Source: Capterra
 

Joseph from Joseph R. Morris, PC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great Product!

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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I recently switched to PracticePanther after 20 years using different version of Amicus Attorney. While Amicus helped me to keep my practice moving for years, the lack of continuing support for the product and meaningful changes caused me to start looking at alternatives. After researching the current crop of practice management programs and downloading several demo's, I ended subscribing to the PracticePanther team. The first reason I chose PP was the fact that I was able to create "workflows" that automate a ton of the tasks required for several practices areas. For example, a new misdemeanor criminal case can have the misdemeanor workflow that I created applied and all of the steps for the cases are automatically generated. The scheduling of the first client meeting, initial hearing, filing of our appearance, requesting discovery, sending discovery, attending the pretrial conference, plea meeting with client and change of plea hearing all become tasks or calendar events with just the touch of a button. My assistant then just needs to coordinate the dates for all of the auto-generated tasks or events in order to have the file completely organized. The workflow also assigns the responsibility for completion of tasks automatically to me or my staff so we all are reminded of what needs to take place next. The second selling feature for me was the automated email and text-message reminders that can be generated to the client (and to staff if desired). I like that I receive a text reminder from my dentist's office and wanted something similar. For all events that I create within the workflow, I can assign the reminder details. This has significantly lowered the number of no-shows that I have for office meetings and court hearings and reduces the staff time that was spent before calling to remind clients of court dates and meetings. The third key feature that I really wanted was the secure client portal feature. The portal allows me to hand incoming clients an Ipad to have them fill out their intake information that we would need to create a new client file. Once the client has completed the information on the Ipad, it automatically creates a new contact within the PP system and we can then easily generate a new matter if we are hired. For clients that we choose to work with, they are also sent an email invitation to open their secure portal, thus allowing them access to their online file within the PP system. Clients love it.

Pros

Great tools, great automation, great customer support

Cons

There are continuing areas that we could further automate to make the product even more amazing.

Advice to Others

Just that it's a great piece of software with the potential to be practice-changing!

Source: Capterra
 

Tara from Neon Esquire, LLC

April 2017

April 2017

PracticePanther has cut the amount of time I spend on my office management duties by about 65%.

Ease-of-use

Functionality

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Before PracticePanther my client information was all over my computer. I kept track of billable hours and financials in Exel, client emails in Google, and my forms (intake, representation, agreements, court filings etc) in Word. This meant in order to have everything as it pertained to a specific client in one place, I had to print everything out. And, I was using nonlegal software to send out billing invoices which lead to long hours of transcribing information from Excel to the service I was using. The rate of error of retyping information like addresses or agreements or billable hours into different software programs was high. I am a solo practitioner who does not have a clerk, secretary or paralegal. So after a long day of work, I then had to become the marketing, IT and accounting departments. I spent a lot of time doing things two and three times. I knew I needed a case management system but was afraid it would be too expensive or time consuming to learn.

After doing my due diligence I found PracticePanther. Not only was PP one of the most affordable options out there, they had very intuitive methods of doing things so the learning curve did not take much time. Now anything and everything pertaining to a specific client is kept in one place. All billables, emails, evidence, representation agreements¿I even enter details of phone calls and meetings I have on matters in the Notes section for each matter so I have a documented history of what was discussed on what day. PracticePanther has cut the amount of time I spend on my office management duties by about 65%. I use that time to grow my practice, network or do pro bono work.

Advice to Others

To other firms and solos I would say: Stop spinning your wheels. You are doing way more work and making way more errors than you need to. Getting PracticePanther has cut down the amount of time I spend on everything tremendously and helps me stay organized very easily. It has an amazing app that is just as affective as if you were working at a PC. For the price of less than an hour of work a month you can buy peace of mind and some of your life back!

Source: Capterra
 

Rosalyn from Rosalyn A Metzger LLC

April 2017

April 2017

PracticePanther offers me everything in one package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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As a solo practitioner, I used numerous software programs to provide the same benefits that PracticePanther offers me now in one package.

Source: Capterra
 

Marco from Law office of Marco Sanchez

April 2017

April 2017

PracticePanther has streamlined my whole process.

Ease-of-use

Functionality

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Value for Money

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Before PracticePanther, I kept an excel spreadsheet and manually kept time for my cases. I looked around for a practice management system and even tried several of them out before I made a decision. After trying out Practice Panther, it has streamlined my whole process.

I like the easy of invoicing a client and the easy of editing it before I send it out. Where it used to take me hours, it now takes me a couple of minutes. I also like that it is integrated with LawPay now most of my processes are in one place.

Advice to Others

I would say that a good practice management system should be your foundation and key to your organization.

Source: Capterra
 

Fred from RELAW, APC
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Small Law Firm gets Big Results

Ease-of-use

Functionality

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Value for Money

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Before using PracticePanther, everything was done manually which was time consuming and it allowed things to "slip through the cracks". Now, with using PracticePanther, things are better organized and nothing is getting lost. Not everything is completed on schedule, but at least we can now see what is and is not being completed and reprioritize as needed. PracticePanther has been a huge boost in tracking tasks and their state of completion.

Pros

The ability to assign and track tasks

Cons

There are a lot of features that take a little while to learn

Advice to Others

Not at this time

Source: Capterra
 

Juan Mendez from Ticket Drop Defense

March 2017

March 2017

PracticePanther made it so easy to keep our clients happy and our employees happy.

Ease-of-use

Functionality

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Value for Money

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I owe PracticePanther so much for helping our firm keep us true to our mission. At Ticket Drop, we made it a mission of our firm to provide the best customer service, so I have been looking for a reliable and affordable case management software that would help me do just that. I was hesitant to finally settle on one, but that changed when I tried PracticePanther. Almost immediately I found the software much more easy to use than the other products I tried out and it accomplished everything I was looking for to benefit my firm and my clients. We make sure each of our clients is able to communicate directly with the lawyer handling their ticket. PracticePanther's portal is so easy to use and intuitive, no one in our firm had any trouble getting our clients to use it to view the status of their case, billing, important announcements, and to keep track of all the work their lawyer was doing for them. I can tell you that our clients were incredibly grateful to have all the information available to them. PracticePanther made it so easy for them to see how hard we were working for them. PracticePanther made it so simple and faster to communicate with our clients and I know their software is saving us so much time in the short and long run. PracticePanther was the best way to show our clients that we mean what we say: that we value customer service. No other software out there made it so easy to keep our clients happy and our employees happy.

The guys over at PracticePanther's customer support are also incredibly helpful. The software is not hard at all to pick up, but when there were a few bumps in the road I simply picked up the phone and called their customer support. They took their time helping me through the issues I had, they answered all my questions patiently and took my feedback to heart. They really make it a priority to listen to feedback and use it to make their software even better. That's how you make a better product and their software really show how much they try to make it user-friendly.

Source: Capterra
 

Martin from Martin Mohr Law Firm
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Perfect for my needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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I have been using PracticePanther for my small law firm for a little over a year now. It has proven to be extremely valuable and has made my practice more productive. I have been able automate a variety of functions that I use every day to be more productive and expand my business. The software is extremely easy to customize and set up for my practice. Billing, intake forms, templates, workflows, calendar management and client relationship management, cloud storage, client portals with secure messaging are all integrated into the software. No hidden costs. Everything is included and no upcharges. Support is very responsive with several ways to contact them right within the program. They are also very responsive to suggestions and they have quickly integrated requested features. While I am not sure how many people work at PracticePanther, I imagine there a lot. However, I feel like I get the support of a local business and that my business matters.

Pros

I like just about everything about this software and have put most of my likes in my review.

Cons

It is hard to find a least like in this software, and if there ever is it get addressed and fixed. For example I had difficulty setting up my invoices but after contact with their support and granting them temporary access it was fixed in minutes

Advice to Others

no

Source: Capterra
 

Jeffrey from The deRubertis Law Firm, APC

March 2017

March 2017

Fantastic software that will change your practice. Amazing customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

After spending months researching, and receiving demonstrations on, dozens of case management software options (using Capterra as a starting point), I finally decided on PracticePanther. We are now in the process of fully integrating all aspects of our practice into this software and we are continuing to find new features that will make our office more efficient. This and the customer support continually prove to me that I made the right choice.

PracticePanther is easy to use and incredibly customizable. In that it is web-based, it is accessible from any computer or device with an internet connection. We use it to store all pertinent case information and contacts, and to calendar appearances, tasks, court and internal deadlines and reminders. We use the feature which allows you to create workflows so that we don't have to reinvent the wheel every time we want to establish/calendar the same set of tasks on a new matter. PracticePanther makes it easy to track time spent and expenses on all of our cases. Also, it allows all users to view and track the activity of other all other users, which minimizes the need to constantly follow up with other members of the firm regarding status of task completion.

PracticePanther integrates with Box.com. So if you house your case files within Box.com you can access them directly through PracticePanther. Because of this, we are now integrating all of our files with Box.com so that we can use this feature. The prospect of having all case information, calendaring, AND the case file accessible from any device anywhere, is very exciting.

There is a great feature that allows you to create fully customized intake questionnaires that can be sent to potential clients via a link. Once the potential client fills out the information it is automatically uploaded to PracticePanther.

There are great demonstration videos and articles on their website which really help you to familiarize yourself with the product, although it's very easy to figure out on your own as it is extremely intuitive.

However, the greatest part of PracticePanther is its customer support. It is always easy to get a hold of someone to answer your questions. Best of all is that they listen to your feedback and use it to improve upon their product with regular updates. I have seen many of my suggestions come to life in a short amount of time. They truly want to hear what you have to say in order to make their product better!

Source: Capterra
 

Geoffrey from GDL Legal PLLC
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Truly a Top Tier Practice Management Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I opened my own solo law practice recently. In preparation for that I spent a considerable amount of time testing different practice management products. I went through about 8 different products before settling on Practice Panther. It does everything I wanted and it looks really nice while doing it. It absolutely stacked up against the most well-known players in the game and exceeded them in some respects. For example, adding billed time is so easy in Practice Panther and can be done from anywhere. Some other practice management solutions didn't let you turn any task or activity into a billed entry. I'm still learning how to maximize the software for my practice, but I would highly recommend giving it a try if you are looking. It's a great team with incredible customer service. It is 100% as good as any other practice management software on the market. I was pleasantly surprised.

Pros

Easy to Use, Tons of Features, Easy Billing and Invoicing, Great Trust Accounting, It looks really nice

Cons

It doesn't connect to as many third-party apps as other options. For example, for storage you are limited to Box and DropBox, but can't use Google Drive.

Advice to Others

At first I didn't understand the trust accounting, but once I spent a little time with it I figured out how great it is. Utilize their free training to have them walk you through anything you don't understand.

Source: Capterra
 

Melanie from Power Solicitors- The Medical Negligence Solicitors
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Best Case Management I have used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So easily to manipulate this software to cut down on time in running a practice. Any issues or queries are dealt with by great customer service team who are so helpful in explaining, demonstrating or even changing parts of the programme to make sure it is the best case management it can be for the end user. Would highly recommend it

Source: Capterra
 

Joseph from Law Offices of Joseph W Booth

March 2017

March 2017

The best product we could find to manage our data and billing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

We wanted to use a practice management software for all the reasons one wants a practice management software but in addition we wanted two things that really were not easily available anywhere else. 1) to database our practice with custom fields, so we kind keep track of important information about the clients that we would need, sometimes on several occasions, but did not have a database to find it. Like how many cases is a GAL on, or what is the 4th kids birthday? 2) to be able to both use our mac based office on dropbox with native direct access to the files in the same intuitive way that we always have and without down loading or accessing the practice management software keep it updated automatically, and to be able to do the opposite, stay in the practice management software like on an iPad pro, make changes to the documents in the management software and on dropbox. This does the trick.

Source: Capterra
 

Netali from Weinkle Peles & Associates

March 2017

March 2017

So easy, so fun, best customer service

Ease-of-use

Functionality

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Customer Support

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Support

Easy to use and they have the best support team I've ever come across. Makes working fun.
Responsive to their customers, have helped me run a professional practice.

Source: Capterra
 
 
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