A Legal Management system designed for small and mid-sized practices, Rocket Matter provides a way to improve invoice accuracy, and reduce the time it takes to generate invoices. The system also provides document management, so that all essential documents can be stored in a single space. This document management module includes drag-and-drop functionality, as well as integrating with Dropbox, Box, and other popular systems.
As a web-based system, Rocket Matter can be accessed from iPhone, iPad, Droid, Mac, Windows, and any other web-enabled device. This way, time and expenses can be managed from any location.
All case information is organized in a central location, so that each member of a team can find the necessary data and documents as soon as they’re needed. The system also features a document assembly module, so that practices can easily generate frequently-used forms and documents, helping to streamline all documents, and reduce document errors.
Victoria from Edwards Law PLLC
Employees number: 2-10 employees
I used Rocket Matter for several months, but I decided to switch to another law firm management software because Rocket Matter does not have much functionality. All you really get is billing and invoicing software (they claim to also offer document management but it's just a Dropbox feature, and you have to manually create templates if you want them). Their other competitors, CLIO and Firm Central, also offer deadline assistant, and a more robust document management system for about $35 more a month. CLIO also offers Lawpay with their subscription, which saves you an extra $20 a month.
Upon cancelling Rocket Matter, I also discovered a terrible policy that the company strictly enforces. Once you cancel, you only have access to your existing data until the end of your billing cycle. After that, you have to renew your subscription to access your data, even if you are not using their software for billing and invoicing. And, there are no exceptions. I had a death in the family and needed only a few more days to complete migration of data, but they would not budge on the policy and even suggested paying for another month of Rocket Matter to complete migration, in case I wanted to switch back. No thank you. I think Rocket Matter has to get with the picture on this policy. For example, CLIO offers a free, 90-day period after cancellation to export data. It only makes sense, if you are not actually using the software to bill or invoice. Buyer beware, if you are testing out Rocket Matter.
Easy to use
Do your homework
Denis from Monahan Law Group, P.C.
Specialty: Real Estate
Employees number: 2 to 5 employees
That am in the process of replacing it. The customer service people are very friendly - but it doesn't really matter because they rarely help fix anything - usually suggest that I could send e-mail to the suggestion box for the engineers.
Horrible programming. Counter-intuitive. Eg list individual clients by first name. Just added a "chat" box which covers the log in button - so you have to click chat "no" to get to log in. Many steps require 2,3, clicks where there should be 1, records time entries as of date you made entry, not date the work was done. When you make changes, the some changes revert back to default automatically when restart.
Most products will give you free month and can transport data from other software into their product. See if their product will transport data data out of their product. If they have confidence in their product they should not have to trap your data to hold you hostage due to the time you invested in testing product.
Marguerite from Marguerite Kirk PLLC
Employees number: 1 employee
I love the ease of using this product; it offers all that I need to effectively manage my practice.
Nothing - the product works very well; and I like the support from customer service.
This is a great software program with good value for small and medium sized practices.
Laura from The Law Offices of Daniel Q. Herbert & Associates
Employees number: 6 to 10 employees
The software is outstanding for downloading and integrating with other programs. It is good for analyzing your business but not as good for managing cases.
Canceling is a nightmare. It is an auto-subscription and even if you remove your credit card information, they keep it. On top of it, they make the specific person who established the account call them to cancel. Attorneys need to be in court, not calling software companies.
Look at the software from soup to nuts, including sign-ups and cancellation policies.
Ben from The Stevens Firm, P.A.
Employees number: 2 to 5 employees
Rocket Matter is easy to learn and easy to use. It makes it extremely easy to capture your time and keep track of what's going on in your office. Its customer service is US-based, very knowledgeable, and very responsive. Among the key features that I like best are the bulk billing, evergreen trust accounting, and integration with Dropbox, Gmail, Evernote, and other programs.
As with any program, there are always a few minor things that I "wish" were there, but none of them are mission critical.
If you haven't yet tried Rocket Matter, give it a test drive, and see for yourself how much more productive you can be.