iCohere Unified Learning System

RATING:

4.8

(51)

About iCohere Unified Learning System

iCohere Unified Learning System is a cloud-based learning management system (LMS) that is suitable for businesses of all sizes in education, government, non-profit and more. The iCohere platform contains a variety of courses, webinars, professional development programs and other online communities. The iCohere system has flexible delivery formats including on-demand courses, interactive workshops, integrated training centers and multimedia resource centers. Users can design courses in a variety of formats and can include video, audio, text or links. It also allows tests to be designed with questions in a variety of formats like multiple choice, true or false and mix and match. iCohere has an integrated registration and payment process which enables users to ad...

Awards and Recognition

FrontRunner 2018
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

iCohere Unified Learning System Pricing

We have both "reusable license pool" and "All-Members" subscriptions.

Starting price: 

$980.00 per month

Free trial: 

Available

Free version: 

Not Available

Digital library of learning content
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iCohere Unified Learning System Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

5

Functionality

4.5

Most Helpful Reviews for iCohere Unified Learning System

1 - 5 of 51 Reviews

User Profile

Eric

Verified reviewer

Food & Beverages, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Very user friendly, especially considering how many custom options are available.

PROS

The best thing about iCohere is its user friendliness. It's easy to look at and to customize as an admin... and there are quite a bunch of ways to customize an iCohere site. Also, the company's client service is phenomenal. An iCohere staff member met with me via webconference on a weekly basis until I had the site fully built. She was always prompt and thorough if I had any inquiries/feedback. The staff member who helped me with setting up webconferences was also very helpful. Everyone from iCohere whom I've spoken to is very friendly. My company just did a soft launch of our new LMS last week and I'm very satisfied with my experience so far.

CONS

Integration with my company's database has been challenging, which delayed the launch. As I mentioned, though, iCohere's client service is all that one can ask for, which made the experience much more smooth than it would have been otherwise.

Vendor Response

Eric we so appreciate your review. Getting NAMA launched with proper iMIS integration took a bit of tweaking work and I'm so glad to see that's ironed out and you're on the way -- exciting!

Replied December 2017

Monika

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed December 2017

I am an instructional designer who sets up courses and pulls reports from LMS for further analysis

PROS

iCohere offers many features that let's you customize the setup of courses. The Classroom is very visual with image icons and pleasant for the learner. We had been using iCohere for our online courses and webinars. The first response as well as the developing team are both very responsive and knowledgeable. They are able to distinguish and help you with many issues along the way. If I were to pick, I think customer service would be the top of the list, following closely with usability and ability to set up programs the way you like. They will always work with you and help you get the features you need. Webinars through Webex are very easy to use and access.

CONS

There are still few features that iCohere needs to work on, for example, SCORM is pass/fail only, where others offer ability to report more information from the course. Classroom is not accessible from mobile devices, meaning, if you have all your courses in the classroom, you are not mobile accessible.

Vendor Response

Thanks so much, Monika. We so appreciate the opportunity to support the good work of the American Society for Healthcare Engineering (ASHE). Your SCORM courses are highly interactive and engaging -- congratulations!

Replied December 2017

Matt

Used free trial

Review Source: Capterra

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed January 2017

Kudos to my rep!

I just want to say that my rep rocks. He's a great trainer. I appreciate his patience in getting me trained. Good job!

Vendor Response

Thank you for your feedback Matt. Alex and our other engagement & support team members are amazing. We are here to help! I wonder why your ratings are so much lower than others -- let me know how we can make iCohere even better for you as a new site admininstrator. iCohere has been serving Learning Forward for 8 years and we truly value your business, partnership and trust. ~Lance

Replied February 2017

Jeffrey

Non-Profit Organization Management, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2016

iCohere is a winner for us! It was the right choice.

We are currently ramping up nicely with iCohere. We've built up several training modules by repurposing existing webinars; eventually, those modules will be grouped into online courses. So far, both the iCohere platform and the service have been excellent - flexible, easy to learn, and feature rich. I'm very pleased with our progress so far; in addition, iCohere has been an important part of our sales pitch to grantors, and it seems to be working! I've been actively seeking out and using your online learning resources - they are excellent!

PROS

It provides a fully integrated solution to our training and technical assistance needs, including webinars, communities of interest, virtual meetings/conferences, and online/on-demand courses. It is much more economical in terms of staff time than trying to work with stand-alone solutions that operate differently and require enormous amounts of back-end labor to jury-rig and coordinate.

CONS

iCohere is so feature rich (that's a compliment, not a complaint!) that it can be somewhat daunting at first. However, I recommend: (a) taking full advantage of the excellent online training materials in the iCohere Academy; and (b) prioritize your goals and build out your iCohere content incrementally focusing on your most highly valued goals and objectives first. As you succeed with each module, your confidence and competence will grow apace.

Vendor Response

We so appreciate your review, Jeff. Serving small-staff, high-results organizations is something we are passionate about. It is true that the iCohere platform is so feature-rich that it can seem daunting at first. That really is one of the core reasons we stay so involved with our clients -- to ensure every client ramps up smoothly and that they achieve their objectives quickly. We know that you and JRSA have big plans with iCohere, and we are thrilled to be your partner in bringing those plans into reality. Thank you!

Replied August 2016

Sara

Education Management, 2-10 employees

Used less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2016

Both 10 years ago and now - iCohere my first choice

I first used iCohere 10 yrs ago for about a year to meet short-term needs of a small start-up organization. For a more substantive effort getting underway, recently subscribed because the brilliance of the integrative core design remains and such a full spectrum of new features are built around it as well as all the internet technologies now available. It seems its designers have thought of everything in advance in the most practical and forward-looking ways. Support is personable and fast in answering questions. User documentation is thorough and reliable. I'm very happy to be back using it and looking forward to exploiting all its features.

PROS

It reflects real-world knowledge of how people/groups work, what they need to do good work and communicate . Its design is integrative, e.g., recognizing how information and roles are interconnected, and thus it links resources for maximum accessibility with user-defined controls on what's needed where. Its design seems to have "thought of everything" - which gives me features as a user that are not only what I expect, but also that give me new ideas for what I can design in.

CONS

I haven't run into any things I don't like.

Vendor Response

Sara what a terrific review and what a thrill for us to be working with you again! There aren't many learning/collaboration platforms that have been around for 15 years -- one of the great things for us is when someone comes back! I also really appreciate your mention of our thoroughness with testing & support -- a somewhat lost art these days on the internet, and something we value & invest in deeply and always will. Again thank you! ~Lance

Replied July 2016