WorkRamp

RATING:

4.5

(49)

About WorkRamp

WorkRamp is The Learning Cloud that your employees, customers, and partners will love. With WorkRamp, you can create a learning & development strategy that includes employee onboarding, compliance training, upskilling opportunities, and leadership programs. Improve product adoption, drive more customer engagement, and decrease churn through scalable customer training. Learn why more companies are switching to WorkRamp.

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WorkRamp Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for WorkRamp

1 - 5 of 49 Reviews

User Profile

Katie

Verified reviewer

Internet, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2021

Highly recommend for anyone who puts the learner experience first

We are growing exponentially - WorkRamp has been essential in onboarding. We've offloaded HOURS of live facilitation so both facilitators and learners have more time. Training sessions within WorkRamp have made our trainings concise and clear! WorkRamp has streamlined our GTM communication immensely - giving us a platform to communicate important monthly updates that everyone looks forward to.

PROS

WorkRamp is SO simple to use. So intuitive for content creators AND learners. I love that I can build content quickly utilizing all of the built in tools that create an interactive and memorable learning experience. On top of the product being fantastic, WorkRamp prioritizes customer relationship. It has been a blast getting to know their team members - I love the time we spend putting our heads together to solve problems, enhance learning experiences and use data to reflect on what is going well and what can be improved. WorkRamp is always asking for customer feedback and is so involved in the entire process - you never feel alone. More than that, I don't feel like a customer, I feel like a teammate and that is priceless. WorkRamp has taken our onboarding and continuous enablement program from nothing to something to recon with! Can't praise them enough.

CONS

I am still working to figure out the connection between WorkRamp and Salesforce. This was a selling point for me to be able to pull data from WorkRamp. I know if I asked WorkRamp they would hop on a call in an instant to help me - this is one area that has not been super intuitive. I have faith we'll get there!

Reason for choosing WorkRamp

WorkRamp had it all - many of the others we evaluated were missing an authoring tool, which prohibits you from putting your learner first. Beyond that, our experience in the Sales process was far better than most of the others. Personable and invested it is clear WorkRamp puts their customers first.

User Profile

Mitchell

Verified reviewer

Financial Services, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Intuitive and Easy

The customer service has been outstanding from the beginning from our AE all the way through. I could not be happier with the choice to go with WorkRamp for our LMS.

PROS

The ease of use and the intuitive lesson creation features are the best, by far, of all the outstanding features.

CONS

So far the only thing that WorkRamp has not been able to fully do for us is a stand-alone document storage library. The option we are using is a sufficient work-around, but I am concerned about the longevity of the use. This issue is not big enough to warrant a lesser rating, more of just a small complaint.

Reason for choosing WorkRamp

Ultimately, it came down to capability of the document storage option- WR had the capability, Lessonly did not.

Reasons for switching to WorkRamp

We needed more robust reporting capabilities as well as a platform that was easier to create, evaluate, and edit lessons in.

Jessica

Marketing and Advertising, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

2

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

2

Reviewed December 2023

Great value, great support, not great for multiple audiences

The support that we received from our CSM, Account Manager, and even the product team was superb. However; the challenges and drawbacks that came from having different learning portals prompted us to seek another LMS vendor.

PROS

The course builder in workramp was really nice out of the box and easy to use.

CONS

THe fact that WR had seperate learning portals for different types of learners made it difficult for our learners to know where to go (partners often registered and completed course in our customer portal by accident) and it was impossible for us to report across all learner types in aggregate (we had to pull reports for each portal separately and them add the results together manually).

Reasons for switching to WorkRamp

WR had the ability for reps to record and submit demo videos as part of their training.

Travis

Food Production, 201-500 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2023

WorkRamp for the Win

PROS

WorkRamp has been very beneficial to my team and our department. It offers an interactive learning platform that is easy to use and houses great content!

CONS

I would love to see new additions in challenge/testing avenues. Any additional things to spice up learning is always welcomed, but the foundation is already there!

Reason for choosing WorkRamp

It was just the right amount of features while still being intuitive. Drag and drop course creation looks great, it was advanced and priced well. It also offered long-term use and scalability while also being a good platform to look at.

Reasons for switching to WorkRamp

Needed a more relevant and up-to-date training software that held benefits both on the content creation side and on the learner side.

Sarah

Computer Software, 11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2021

Best Learning Management Software!

My experience has been exceptional. Not only do I have dedicated WorkRamp team members available to consult and bounce ideas off of, they also provide a community of other WorkRamp uses to talk to and learn from. I can leverage this community to learn how other industry leaders are thinking about L&D.

PROS

WorkRamp is intuitive and incredibly easy to use. It's been a game changer for communicating new products and processes internally. We have not only streamlined onboarding, but have developed many continued learning trainings for our team. I especially like the Paths, which allows you to string together guide, resources and challenges so you know every employee is getting the information they need.

CONS

If you do not have content built our for WorkRamp, getting everything set up can be labor intensive. However, if your content already exists, it's super simple to get everything loaded into WorkRamp and get going.

Reason for choosing WorkRamp

WorkRamp was the most flexible and had the best offerings in terms of learning for internal AND external teams. WorkRamp Academies is a huge plus!