PointClickCare - Long-Term Care Software


 

PointClickCare offers a variety of cloud-based modules in the senior care space, including care delivery management, financial management, marketing, business intelligence, and quality and compliance. Facilities of many types use PointClickCare, from skilled nursing homes to senior living settings.

This software helps users to achieve regulatory compliance, improve reimbursement accuracy, avoid missing documentation, and reduce duplicate data entry. Administrators have the option of subscribing to clinical, billing and/or administrative module packages. They can optionally purchase kiosks pre-configured with the software, which staff can use to input resident data. Mobile device integration is also supported.

PointClickCare is a collaborative platform that enables entire teams to streamline workflow, while improving the quality of patient care. In addition to comprehensive EHRs, it offers Point of Care on touch-screen devices, medication and nutritional management, remote tracking of patient compliance and progress for practitioners, and a secure platform for HIPPA-compliant text messaging.

We like the fact that the system helps users assess marketing efforts through PointClickCare's referral management solution. Users can track all calls and activities leading up to a resident's admission, creating an electronic record to evaluate success in raising occupancy rates. Other marketing tools integrated into the system include CRM functionality, pre-admission eligibility checks, and insurance coverage monitoring.

PointClickCare was founded in 1995 and is also available in Canada. Phone support is provided for users in addition to online training and webinars. Currently used by over ten thousand facilities, PointClickCare is one of the leading providers of senior care management software in North America.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

5 Reviews of PointClickCare - Long-Term Care

 

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Software Advice Reviews (3)
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Antoinette from Sagora Sr. Living
Specialty: Nursing Home
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

Fantastic product at a good price point!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Once proper training was provided by my employer, the product was not difficult to use.

Pros

All departments could work in the same system.

Cons

None

 
 

Chris from Flagship
Specialty: Nursing Home

August 2016

August 2016

PCC in a Skilled Nursing Facility

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The interface is easy to use, patient names are organized, entering orders is simple and offers many details.

Likes Least

Certain tasks (ie entering incident reports) take many clicks to get to and do not offer an easy way to backtrack.

Recommendations

Take time to familiarize yourself with all of the features.

 
 

Cheryl from Lakeview Health Services
Specialty: Nursing Home

August 2015

August 2015

Like this software because it is user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The vender is professional and willing to assist to get you where you need to be. They are always on call and they talk in terms you can understand. Point Click Care is user friendly and that makes all the difference in the world! I do have to say I would like the navigation tree back. Otherwise this is an awesome product and is worth it!!!

Likes Least

I wish the navigation tree was back. My coworker's and I miss that. Now we have to go all the way back out and then back in. Wastes our time where with e tree it would flow much better.

Recommendations

I would say to listen closely and take notes but if you miss something, there are always "helps" to get you through or you can call them and if they aren't able to get back to you right away they will return your call. That means a lot!

 
 
 
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