DevonWay Software


 

DevonWay Continuous Improvement software helps organizations collect, track and analyze data in a framework that allows them to identify and eliminate inefficiencies, defects and safety issues. This solution is best suited for organizations of at least 20 users, but can scale to many thousands.

This solution's reporting and analytics functionality is designed to be intuitive to business users, while trigger-based notifications keep interested users proactively informed of issues and assignments.

DevonWay Continuous Improvement is web-based and cloud-hosted in a secure SSAE 16 Type II U.S.-based datacenter. It is available on a subscription basis, so it does not require IT involvement unless it is connected to backend systems of record.

All DevonWay software is highly tailorable and can incorporate an organization’s own business rules, data and workflows. This solution comes with an offline native app for iOS and Android devices to facilitate the capture of information in the field.

 

DevonWay - My assignments
 
  • DevonWay - My assignments
    My assignments
  • DevonWay - Reports
    Reports
  • DevonWay - Complete a task
    Complete a task
  • DevonWay - Mobile view
    Mobile view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

6 Reviews of DevonWay

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Ron from SMARTS Operational Solutions
Specialty: High Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Experience can be just like using your computer or tablet at home.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have had the opportunity to utilize DevonWay in multiple enterprise situations. I have also had the pleasant experience of implementing DevonWay as an enterprise, single-point entry system for greater than 6000 individuals and integrating several diverse applications from action tracking and regulatory corrective actions, to work management and equipment database maintenance. DevonWay has such an intuitive look and feel that anyone who has searched the internet, uses email, and at the extreme has shopped on the web, can easily use DevonWay. I have used DevonWay as a "front end" for less user friendly programs to make them more effective and I have used DevonWay to integrate several legacy programs so they could be eliminated along with their maintenance and cost. I have often said that the real cost of a software system is not in buying or hosting, but in key strokes and clicks required by the workforce to produce value in the system. Will people want to use it? That is where DevonWay excels.

Pros

Ease of use for both those who input and those who use the input. The information you want at your fingertips, not waiting for someone to provide a dated report in order to take action. Large, diverse user base provides timely upgrades, keeping the system contemporary. You do not have to worry about having yesterday's system.

Cons

It is easy to get carried away. Once the workforce starts to use DevonWay, their ideas seem to come out of the woodwork and your project can easily grow.

Advice to Others

Do not just try and replicate your current system using DevonWay. Go in with the philosophy of, if you had it to do over, knowing what you know now, what would your system look like? Who are all the customers? What would make the workforce want to use the system? If you put the right effort into figuring out what you would like in a system for now and into the future, DevonWay will create it and give you more versatility than you knew was possible.

 
 

Ryan from University of Utah Nuclear Engineering
Specialty: Other Industry
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Versatile corrective action software that can be adapted for various uses

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have used this product at both a nuclear power plant and at a research facility in a university. From a very complex large power plant to the simple laboratory facility setting this software is extremely user friendly and adaptable to the many different needs of different organizations. The customer support is very responsive and the software can be molded to the needs and desires of the facility. At the university we have customized this software to track not only maintenance and repairs but also our purchasing and knowledge management. The software is user friendly enough that new students can easily manage their way around in getting things done.

Advice to Others

Give the product a try and see how it can improve your everyday business.

 
 

John from Utilities Service Alliance
Specialty: Other Industry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great Bang for the Software Buck!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have been using multiple DevonWay products for over eight years. The software is highly customizable and the DevonWay team is always willing to go the extra mile to make the experience right for you. They are focused on providing you the right tools to make your job simpler, and more efficient. They are also always looking at new technologies to make their software and tools cutting edge. Customer focus though, is what sets the DevonWay team apart. They are quick to respond to questions, address issues, or make adjustments to fit your needs.

 
 

Randall from FirstEnergy
Specialty: Other Industry
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

DevonWay Software Intuitive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have found the software to be not only extremely adaptable and powerful, but easy to use. These are very desirable attributes for a large company with hundreds of users. Whether the user is a power user or an infrequent novice, they can function effectively with this software. The response is almost instantaneous regardless of the size of the database, and it allows for precise searches and self-designed reporting. Support is a cooperation between internal SMEs and DevonWay. In either case it is rare that issues are not resolved in more than a few hours, many in minutes. I have become convinced that DevonWay can provide solutions to virtually any software need, and I very much endorse the product and encourage readers to take the opportunity of a demonstration, especially if most of your workforce are not well versed in software. They will find this easy to use.

Pros

Intuitive, customer support, report building, speed.

Cons

When we procured this software, we did not take advantage of sending individuals to the training to do more of the configuration than we currently can do. While DevonWay support is excellent, having this capability would enhance the flexibility of exploring additional attributes.

Advice to Others

If you think you would have more than one application, it is very useful to procure them together and initially configure links and cross ties at the inception of the roll-out versus doing re-configuration during subsequent application additions.

 
 

Andrew from SCE
Specialty: Other Industry
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

DevonWay - ActionWay

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

During an emergent recovery effort at the station DevonWay came in and provided outstanding personalized and professional service to deliver a software product in a very timely manner. Our solution was a priority for the DevonWay personnel and we were ultimately able to use this software solution to improve the station's performance.

Advice to Others

Speak with current DevonWay users about their experience.

 
 

Myles from Performance Management
Specialty: Other Industry
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

Custom software for broad range of needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I've been using DevonWay products since 2010 at two different employers. The product is clean and customizable. We use it for a broad range of needs including corrective actions, management observations, assessments and work management. The reporting allows for all of our users to get the information they need via emails or their dashboard. Additionally, we have it set up for employees who put items into the application to receive feedback on closure so they can know how their item was handled. The product is tailored to meet our business needs.

Pros

Ease of use / customization

Cons

Timeliness of new product enhancements

Advice to Others

Make sure you know what you want - with customization you need to have well defined requirements

 
 
 
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