E2 Shop System Software


 

E2 by Shoptech Corporation brings all business operations into a single simple solution, from estimating to scheduling, purchasing, shipping and even customer management and accounting, with its easy-to-use solution. Designed specifically for job shops, contract and a variety of make-to-order manufacturers, Shoptech's comprehensive ERP helps job shops run more smoothly, while increasing both productivity and profits.

E2 simplifies estimating, allowing users to create both "quickie quotes" and complex estimates on labor, overhead, material, etc., that can be faxed or emailed with attached drawings or pictures. These quotes can be automatically turned into orders, with no double entry required.

E2 automatically generates shipping labels and packing slips and then tracks shipments online to multiple shipping addresses. Its materials management module controls all components and parts, aligning the company's purchase needs with the entered orders, as well as tracking delivery and finding the best prices.

E2's scheduling module eliminates guesswork, while its contact management module helps shops ensure that everyone stays on the same page, from the shop floor to the end client. It also pulls in all business financials, so shops can manage payroll, accounts payable and receivable and general ledger from a single location, as well as using one of the 200 built-in reports for comprehensive analysis.

All of these features are supported by Shoptech's national network of regional offices and training centers, as well as a 'round-the-clock techncal service center.

 

E2 Shop System - Scheduling Whiteboard
 
  • E2 Shop System - Scheduling Whiteboard
    Scheduling Whiteboard
  • E2 Shop System - Actual vs. Estimated Summary (1 of over 400 Reports)
    Actual vs. Estimated Summary (1 of over 400 Reports)
  • E2 Shop System - Sales Summary Chart
    Sales Summary Chart
  • E2 Shop System - Scheduling Advisor
    Scheduling Advisor
  • E2 Shop System - Job Traveler
    Job Traveler
  • E2 Shop System - Easy to Navigate
    Easy to Navigate
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Windows 2000

195 Reviews of E2 Shop System

Showing 1-20 of 195

 

from A&D Components
Specialty: Metal Fabrication
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

E2 shop software

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Functionality

Product Quality

Customer Support

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Likes Best

Easy to use functions to do everything you need from quoting, processing orders, creating packing slips and making invoices
You can email directly to customers from the sofrware

Likes Least

So far so good with the program. Just takes some getting used too

Recommendations

I have 4 companies all ranging in size from 4 employees to 24. The software works for all companies of that size and its very easy to switch from company to company to process information

 

from Crest Tech Corp
Specialty: Job Shop
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Getting in now is a good way to get familiar with the software.

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Likes Best

Customer support is easy to access, prompt, and very knowledgeable. For a small shop like the one I work in (less than 20 employees) going from a completely analog based system to a digital one saves a ton of time when it comes to recalling information. Being able to keep track of jobs, purchases, and inventory was our main goal and was accomplished easily using E2.

Update: Previously I was critical of the state the software is currently in and was contacted by Shoptech to gain some insight on the complete overhaul E2 is going through. We had a very informative web demo and am thoroughly impressed with the improvements that are in store. The new interface is much more intuitive while still keeping the core functionality of the current E2 system, so transitioning for end-users should be relatively easy. The power and flexibility of the system has been enriched, bringing multiple open modules, higher limits on searches, easier search filtering; essentially the ability to get/enter information faster and with fewer clicks. Scalability is coming too! It’s an update that I’m looking forward to getting.

Likes Least

The web demo answers many grievances that we have with the current E2 software. An issue, from a small shop perspective, that came up was that of added cost. Everything discussed during the demo regarding pricing is unconfirmed, but due to the nature of how the new system will be implemented an added cost may be incurred separate from the current OPTIONAL maintenance structure. Many small shops will have to weigh the benefits of maintaining a subscription to that of staying with the older system they’re currently using. Hopefully scale of operations is taken into consideration when the actual prices are set.

Recommendations

I will definitely be revising this review after the update is implemented (for better or worse). For now, if you’re in the market for shop software definitely give E2 a look and ask about the new system in the works.

 

from Hodgenville Machine & Tool
Specialty: Job Shop
Size of portfolio: Single user Portfolio size: Single user

Efficient and Easy to use

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Likes Best

The flow of the system and ease of navigation. And the E2 Support team is always great to work with.

Likes Least

Probably the search operation. Would like to be able to search by 2 or 3 options at a time rather than just 1. But, not a huge issue.

Recommendations

Definitely look at this system. It's very easy to use and their support is wonderful to work with.

 

from Total Metalworks Inc.
Specialty: Metal Fabrication
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

E2 - Easy to Use

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Likes Best

The software is easy to use. It simplifies work flow in our office right from estimating through to shipping.

Likes Least

I would like to be able to modify reports to suit.

Recommendations

We compared several software programs. At the time, E2 was the best price and the easiest to use. Tech Support is very helpful as well.

 

from Roseville Precision, Inc.
Specialty: Metal Fabrication
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

An invaluable and integral tool for our business growth and success

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Likes Best

We have been using E2 in our shop for over ten years, and it has proven itself worthy of the investment time and time again. It is a thorough and well rounded system which assists us in successfully tracking our work load, material inventory, customer database, etc. Utilizing the scheduling tools, such as the Whiteboard, has become essential for evaluating our WIP, providing an overview of jobs in process and tracking due dates. The time tickets and performance summaries are extremely beneficial in measuring employee efficiencies. We are in regular communication with technical support, customizing the individual modules to accommodate the evolution of our business practices and constantly growing and changing capabilities. They have helped us create custom reports and summaries which allow us to categorically track productivity and expenses across the board.

Likes Least

The major issue we have with the software is the cost of additional seats. Our company has maintained strong, consistent growth over the past decade and as we have expanded, it has been difficult to justify the cost of additional users. As we tend to hold out on purchasing new seats until absolutely necessary, it would be nice to see some price breaks as we continue to add users.

Recommendations

Get started on the right foot. Evaluate your needs and business practices, and set up E2 to work for you from day one. Data entry is key in building thorough and easily maintained databases, and the more you put in to it, the more benefits you will see in the end results. If something isn't working right or doesn't meet your expectations, use the customer support and tech support to get it streamlined and tailored to your specifications. No software is perfect, but you can most likely make E2 work for you.

 

from Alpack, Inc
Specialty: Distribution
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

E2 Review from Packaging Distributor

Ease-of-use

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Likes Best

Tech support is amazing.
Relatively easy to learn.
Like some of the report options.

Likes Least

Cannot email from print screen.

Some things do not pull from customer order screen to vendor order screen. Would like customer PO to pull.
Would prefer some things that do pull customer order screen onto vendor order screen. Do not want ship date to pull - I advise customer approximate delivery date but need to give vendor a ship date.

Recommendations

Walk through your typical routine to see if the software works efficiently the way you plan to use it.

 

from Foxfab Metal Works Inc.
Specialty: Metal Fabrication
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great product!

Ease-of-use

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Likes Best

Friendly service, great sales support, comprehensive product that can be tailored to specific needs.

Likes Least

Cost of seats/licenses are more than we'd like to pay given that some employees need only limited access to the system.

Recommendations

Use an E2 consultant/expert to guide you through the implementation process. The help upfront is worth every dollar. Once the system is set-up, and users are comfortable, life is in the fast lane!

 

from J&S Tool, Inc.
Specialty: Aerospace / Defense
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

9 Year User of E2 Shoptech

Ease-of-use

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Likes Best

The product is a comprehensive job tracking system. When using the individual "modules" in the correct order in creating parts, quotes, jobs, purchases, shipments, etc. you will be able to trace, track, run reports and get great information. Shoptech as a vendor has always been extremely helpful when you contact them. You will not sit on hold for hours like with some other vendors. You will find both basic information and more extensive information on their website either through webinars, help papers, virtual training classes and also User Discussion Boards. Should you not find the information which you are seeking, their staff is very informative and will not leave you in a bind.

Likes Least

The vendor is very upfront about what their system will and will not accomplish. I miss my accounting bells and whistles with having real time reporting at my finger tips (however, they do provide a "Quick-view" area in which to get real time data for various areas in the system such as job status, parts/customer/vendor inquiries and information, PO status, etc. The worst issue that I can state is that in order to take a look at where items are hitting the G/L, the month in question has to be posted. In order to make any changes, the months have to be unposted. Users should not be in the "Accounting area" when this is being done. AND the worst part in using the audit trail to see which user possibly edited something, no matter where in the system, the audit trail will only tell you who viewed, possibly edited, but will not give you further information to solve your puzzles as to who did what, when and why.

Recommendations

I believe when evaluating software of this nature, you should fully understand your company, processes, your internal system of operations, what your needs are, what issues you believe that you have. Speak with and involve your employees as they are the individuals which do the processing of what your company produces. Evaluate the tools which you are currently using along with their advantages and dis-advantages. Quite often the users, your employees are the individuals who may be able to shed light on areas that you would never suspect.

 

from Wm. H. Brewster Jr., Inc DBA Brewster Washers
Specialty: Metal Processing
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Product works well.

Ease-of-use

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Likes Best

Ease of use and vendor responds quickly when there is a problem.

Likes Least

the bubbles that were instituted in one of the last releases. It would be good in a training module but not in the actual one being used as the bubbles get in the way of the work.

Recommendations

I have no recommendations for others evaluating the software.

 

from JR Metal
Specialty: Metal Fabrication
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Exactly What We Were Looking For

Ease-of-use

Functionality

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Likes Best

We began the search for a Software System that could not only manage our Shop, but also compliment our current Accounting Program with all of the tools to manage our office. We involved a handful of demos from a number of different programs. For some reason, E2 was the one that grabbed our attention, and it was the only one that we asked for a second demo. At this point, we are really pleased with the breadth and depth of this operating system. We like that it offers versatility, yet functionality to really simplify the day to day office/shop tasks as needed. ShopTech has been wonderful to work with, reaching out to us, and being available to us as needed. I feel like they have been professionally available, yet not being bothersome as some that I've experienced in the past.

Likes Least

At the time that we bought this product, I didn't realize that there was an annual charge for maintenance. I wish that would have been covered at the time that we were considering it. I only discovered it as I was reading through the contract.

Recommendations

Ask a lot of questions. There are no stupid questions. Try to evaluate it based on your unique needs, and clearly state those unique needs while you are in demo mode.

 

from CCC
Specialty: Electronics
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Not at all what was expected

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Likes Best

User interface fairly easy to navigate. Other than that there aren't many features that I think are great. Most are standard features that lack full functionality in a job shop environment.

Likes Least

Can't enter blanket orders without having to do a lot of extra input.

Recommendations

Custom labels for shipping or for stock material. Evaluate what you do now, Chances are it will be difficult with E2.
Look at how you value WIP. Make sure E2 will be similar to what you have already established.
Routers and work instructions. If your current system has work instructions embedded in the router, make sure what E2 gives you will work. We use a router for each tray of parts in the plant. Routers with work instructions can be 6 pages long. Makes it very difficult to send a router with each tray.
Employees clock in's. There's no way to automatically cutoff an employees hours. If employee forgets to log out of a job, costs will continue to accumulate. No feature to limit amount of time.

 

from REHTEK Machine Co.
Specialty: Job Shop
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Review of Shoptech Enterprise

Ease-of-use

Functionality

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Likes Best

The seamless movement from quote to delivery with tractability at ever step.

Likes Least

Shop floor personnel are now accountable and a key part of the production process.

Recommendations

I tell them to look at the competition but praise and recommend E2 for the their tech support, it's the best in the business.
However, the tech support can only be appreciated and realized through experience.

 

from Kuhl Machine Shop Ltd
Specialty: Job Shop
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Kuhl review

Ease-of-use

Functionality

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Likes Best

Ease of use for the floor and excellent customer service

Likes Least

The thing I like least is common to every ERP program and that is to realize the end result you are looking for at the start of the process when inputting information

Recommendations

Spend the time up front learning what information you want to draw on at the end of implementation and what nomenclature works best for your company. These decisions are important early to achieve the best results.

 

from Quality Coils Incorporated
Specialty: Job Shop
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Alot of product if used fully

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Likes Best

The reports provide as much data, or as little data, as you want. The ability to "quickview" to several areas of a part, material, or customer information keeps from having to navigate through several screens. A great combination of manufacturing, quality, and accounting. The cost of the software was a key factor in the purchase. The technical support is top notch! The trainers are very knowledgeable and patient.

Likes Least

Constant glitches and updates. They state the updates are done every 6 weeks or so, but it feels they arrive more frequently than that. It feels like we get constant error messages or need to reboot the server to "unlock" locked files.

Recommendations

There is much to this program and it takes a lot of time to learn all the features and uses. Once you get familiar with it, the amount of data and information it provides is awesome.

 

from K&E Plastics, Inc.
Specialty: Plastics / Rubber
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Easy to use

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Product Quality

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Likes Best

Tech Support is very helpful for any issues you encounter. The program itself is very user friendly.

Likes Least

Inventory entry not as user friendly as other areas in the program.

Recommendations

Ask a lot of questions regarding the specifics of your company and how E2 can help you.
If you already have a certain way of doing things make sure you can continue to do it or if E2 has a better way of doing the same things.

 

from Precision Technologies, Inc.
Specialty: Job Shop
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Using E2 for 10+ years now and are very happy

Ease-of-use

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Likes Best

E2 is easy to use. The compiled data offers complete control and organization of our shop. The reports menus offer traceability, costing information and just about any kind of report needed.

The support service is great!

Likes Least

We deal with a lot of large assemblies & stock jobs...that gets very complicated. Also, we get releases on jobs that we must indicate with a release number. Since these releases can be for the same ship dates we run into a problem because we can't put in deliveries for the same dates.
*Too many updates*

Recommendations

Compare software for ease of use

 

from Tracey Gear
Specialty: Other Industry
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Great product, great support

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Likes Best

The software is very powerful, yet easy to learn. The implementation and support staff are very knowledgeable about the industries they serve. We completed our implementation in about 2 weeks. We then ran parallel systems to 2 more weeks to validate the implementation. There were no problems during the parallel run. In about 4 weeks after starting the implementation, we were able to setup the software, train everyone, test and go live.

The software is very stable. In 8 years of running the software, it has never crashed or been unavailable to us.

Support has been great. The wait time to speak to a support representative is always quick. It is rare that I do not have my question answered during the initial call.

Likes Least

We don’t have any complaints about E2. Our experience with Shoptech has been much much better than with our previous software vendor.

Recommendations

After evaluating the competition, we are happy we talked to end users before making our decision. Those calls made it pretty clear that E2 was the right choice for us.

 

from Barry Podmore Inc
Specialty: Job Shop
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

I love the accounting/office modules in E2!

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N/A

Likes Best

The accounting portion of the software is very easy to learn and very forgiving. If you make a mistake, there is always an easy fix. I like how I can open and close periods when necessary. I have been very pleased using this product for over 10 years.

Likes Least

Sometimes I hear of other departments dealing with E2isms(glitches in the system) but I never seem to encounter them in the sections I use in E2.

Recommendations

Take the intro class in Connecticut for training at the E2 headquarters. They are very friendly and helpful.

 

from Zip Mold Inc
Specialty: Industrial Machinery
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

E2 - Full of Glitches and not user friendly

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Likes Best

Yet to find anything that has impressed me, the frustration with this software is beyond comprehension

Likes Least

The list is just too long to write out, it took 2 years to implement and I have to use Excel spreadsheet to check the software's numbers, Shoptech is in denial of the issues

Recommendations

Make sure you really check around with current users, if I had done that I would have found out there are many shops that wish they had gone with other software

 

from US Fabrication & Design
Specialty: Job Shop
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Does not grow at the rate of your business

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Likes Best

The designers clearly have knowledge of a shop environment and are pretty comprehensive in touching all the aspects of a job shop. The sales team is very accessible. The product is very easy to get up and operational with which may be attractive to shops starting out or implementing this type of system for the first time. The software does have controls over what users can do what which is useful for keeping employees in check. The reports that it generates are concise and professional looking out of the box.

Likes Least

The interface is woefully outdated and lacks cohesiveness throughout, data entry practices in one area do not apply to others and certainly do not conform to defacto software standards. Its a bit embarrassing having state of the art CAD/CAM systems with wonderful imagery next to something that looks straight out of 1996. Looks are one thing but we have had a lot of time lost due to slow workflow and data entry errors. It will open many windows and dialog boxes which demand screen focus. Not only is it cumbersome to work in other windows applications with E2 running, you can not even run more than one task at a time inside of it. The software does not scale well to high resolutions or multiple screens. The software rarely fails gracefully, you'll get cryptic error messages in never ending loops.

The software relies on a number of 3rd party frameworks including outdated Java runtimes (insecure) All of your data is stored MSJet databases, for those not tech savvy, its late 1980's technology that is isn't supported by Microsoft any more and was never really designed to be scaled to the point you can potentially reach. They do offer an upgrade to MS SQL which comes at a significant cost (which doesn't include SQL server itself or migration services) and it has the added bonus of breaking any custom reports (which are also expensive commissioned work). Although some user controls are present, there isn't granular control over everything in the system. Its very possible users without clearance to certain information can gain access to things they shouldn't. (ie: ITAR)

Nearly every other vendor is offering some type of cloud integration, and although E2 does offer a component called webview (no surprise, its an additional fee), its really a customer portal and doesn't offer much in terms of what a company employee would need. The software will not play nicely across multiple networks, we had several locations connected via VPN which Shoptech does not support. Their solution was to use MS terminal services which is cumbersome and requires additional licensing. In today's global economy, accessibility should be paramount, not a vendor locked afterthought.

The software does have provisions for shop floor data collection and although it does work, its cumbersome and our busy and non-technical shop floor staff abhor it and we eventually abandoned it.

Support was initially good but as our business grew and our implementation of the software became more complex support has been slow to respond (if at all) and many of the ongoing problems we are facing haven't been satisfactorily resolved.

Recommendations

Although to get started it comes in at an attractive price point, growth will necessitate constant upgrades, many of which are for options and components standard in other packages from the get go. I'd focus on software that leverages newer technology with a clear upgrade path. Shoptech's sales staff is very good at convincing you of all the benefits of MRP but fails to address TCO especially in terms of supporting their product. For an organization with >10 concurrent users, the amount of administration that the system requires is fairly considerable.

 
 
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