Epicor Mattec MES Software


 

With more than 25 years of industry experience, Mattec MES by Epicor is a powerful Manufacturing Execution software that is very well-suited to plastic molders, repetitive manufacturers and those with an assembly process that involves multiple machines. With Mattec MES, these manufacturers have a complete solution to monitor and optimize all plant operations. 

Mattec MES helps manufacturers monitor and control their business, giving them the competitive advantage of being able to anticipate and address any challenges before they occur. With accurate information available 24/7, companies can make sure that they're scheduling production effectively. Mattec MES helps reduce scrap and waste and lowers machine downtime while also making the plant more productive with shorter cycle times and higher equipment efficacy.

Instead of increasing their expenditure when it comes to equipment and other resources, Mattec MES lets manufacturers do more with their existing resources by identifying inefficient resource allocations and finding new capacity within the business. 

The software offers at-a-glance visibility into operations, real-time scheduling and process monitoring. Users can easily monitor up to 100,000 cycles and can quickly see production details and descriptors. Maintenance teams can also access machine condition reports to better plan preventive maintenance. There are additional integrations to accounting and manufacturing estimating capabilities.

We recommend Mattec MES to repetitive manufacturers in several industries: automotive, electronics, injection molding metal fabrication and more.

 

Epicor Mattec MES - Mattec analytics
 
  • Epicor Mattec MES - Mattec analytics
    Mattec analytics
  • Epicor Mattec MES - Top 5 display
    Top 5 display
  • Epicor Mattec MES - Client process sheet
    Client process sheet
  • Epicor Mattec MES - Real-time display
    Real-time display
  • Epicor Mattec MES - Plant floor viewer
    Plant floor viewer
  • Epicor Mattec MES - Cost of energy
    Cost of energy
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic)

45 Reviews of Epicor Mattec MES

 

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Software Advice Reviews (44)
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Showing 1-20 of 44

Don from Atlanta Attachment Company
Specialty: Industrial Machinery
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

ERP with lots of functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall a good product!

Pros

Easily customizable to your environment! Uses SQL Server as the database. Flows well with Microsoft products.

Cons

May need to adjust the stock reports. Support is challenging at times. Will require a specialist of sorts to manage.

 
 

Mike from ICC
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

It's a nightmare!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a mid-size wholesale distribution company in California with about 50 employees. We signed the purchasing contract for Epicor P21 in July 2016 and paid the software in full. We were originally targeted to implement in December 2016. Well, December came and gone and no implementation. Lots of failures and lots of excuses. One year later, we are now in July of 2017 and we are still having all kinds of issues and nowhere near implementation. We set up a new date in August 2017 and yet we are still having lots of problems in all areas. I had to say that their staff is trying, but just not getting it to work. Today we just had an epic failure on EDI trial, they cannot get it to work!

To add insult to injury, we just received the $30k+ annual maintenance renewal for the second year. We asked them what the heck is this! Their answer was, you owned the software for one year already. Your first year maintenance was paid for and this is for the second year. They actually insist on collecting the renewal or they will turn off the training! It’s like you paid for a car, but did not take delivery for one year because the dealer is still fixing lots of problems with your new car - that you have not driven yet. Then, you received a bill for the second year maintenance fee! And if you don’t pay, you cannot drive the car. What a joke!

The maintenance fee billing was the last straw. At this point, our staff is so tired of the implementation and they are asking “can we just get our money back and keep using the old software?” We have been in business for 30 years and went thru three ERP migrations. This is by far the most painful one!

BUYERS BEWARE!

Cons

We paid for the products and after one year, and after tens of thousands of dollars of the consultation fee, we still have not been able to use it.

 
 

Matt from Maxon Lift Corporation
Specialty: Transportation Equipment
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

June 2017

June 2017

Powerful and Easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Outstanding for the manufacturing world.

Pros

Epicor is very simple to navigate and understand. Bringing new people in and getting them up to speed is extremely simple.

Cons

Old version is pretty slow. The new version appears to be much faster. The support group still needs some work, however they are make progress.

 
 

Richard from SR Smith, LLC
Specialty: Consumer Products
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Good Software. Mediocre Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The software interface resembles a Microsoft product which helps end users pick up the basics of navigation.
Epicor 10.1 represents a significant improvement over legacy versions of the software and performance is much better.

Cons

Support is poor. First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. Most times, it seems like the first line support tech's job is to find out if you have customized the software so that they can use that as a reason not to provide support, which is frustrating since the Epicor sales pitch emphasizes ease of customization.

 
 

luke from steel ceilings
Specialty: Metal Processing
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Good, but needs some improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how you are able to customize things to the aspect of your company. The ability to make things unique to your own is a great feature. It's great for tracking inventory too.

Cons

There is always a problem with any update that happens. I do not like the ticket process because it takes forever to get a response and most times the problem could be solved in a few minutes instead of being dragged out for a few weeks.

 
 

Todd from Electroimpact Inc.
Specialty: Aerospace / Defense
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Very Powerful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Over the years Epicor (and former Vantage product) has grown from a simple Job Shop system to a full blown ERP powerhouse that brings the flexibility to address most any manufacturing or distribution company.

Pros

Built-in customization tools are very powerful - allowing detailed tailoring to company needs without direct coding. BPMs now allow excellent logic branching and very nice built in features such as email alerts. Publish & Subscribe dashboards are a great reporting option with drill down capability. Form customizations are also very easy. SQL Server DB is a big improvement over Progress and MUCH faster.

Cons

Reliance on SSRS for reporting - although Crystal Reports still works. Does not handle really complex BoM/MoM situations well for jobs with thousands of assembly levels and hundreds of branches or indents. Projects module isn't quite robust enough to be used for complex jobs/orders.

 
 

Josh from Grand Die Inc
Specialty: Metal Processing
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Epicor ERP give us all the power to see our business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Some of the things I like about Epicor are the ways you can customize your dashboards. You create them to show virtually anything you want. And it works well with Excel sheets too. I also like how we can use Epicor to create and track jobs, purchase orders, invoices, and schedules.

Cons

There are some things that seem overcomplicated sometimes. I've had an issue where when I create a purchase order a check box for "inspection required" gets clicked that we don't ever use and it causes an issue for accounting.

 
 

Paul from Aseptico
Specialty: Medical Products
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Been using Epicor for 14 years in 3 companies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Epicor continues to make efforts to improve. No software is perfect, but Epicor is better than many

Pros

versatile- can do almost anything with the tools. It is useable in many different industries and levels of knowledge

Cons

Too versatile - just because you can do something with it does not mean you should. You should use help in configuring it.

 
 

Kari from Baker Perkins
Specialty: Industrial Machinery
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Epicor is a full encompassing, user friendly system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy to use, easy to train, very customizable to your specific business needs. Easy to upgrade as needed.

Cons

System has some bug as all systems do but we don't seem to be able to easily get fixes without waiting for full upgrade.

 
 

Chris from Dorner mfg
Specialty: Industrial Machinery
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Everything in one package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Epicor buys up companies that can add value and functionality to the software, ever increasing the usefulness.

Pros

The ease to customize multiple areas and still be able to update the software without losing everything you customized already!

Cons

When you update the server, the client also use be updated. If the user doesn't have admin rights on the pc, this could be a problem. I've recently heard they fixed this in a future release of the software

 
 

Simon from Andreas inc
Specialty: Industrial Machinery
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Makes life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The operation time savings we have made at our company are huge compared to our old paper kanban system.

Cons

Some functionality is hard to find and utilise but customer support is good and always available to point you in the right direction.

 
 

Lisa from GSI Technologies LLC
Specialty: High Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Flexible and stable product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Flexible to your business processes. Stable application. Option of cloud and on-premise. Handles quote to cash without the need for a 3rd party financial package.

Cons

Weak technical support in the past, but we've seen improvements over the last few months. Responds well to outages, but if you require escalation for a non-emergent issue, you might wait a while.

 
 

Jack from Baxter
Specialty: Industrial Machinery
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Used Epicor ERP for 7 plus years, works Great!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love the product, so easy to use, and has several 3rd party software that plug into it, making life easier.

Pros

Easy to use, Great Product Configurator, and company continues to move forward with new abilities, mobility!

Cons

Inventory module is a little clunky, doesn't make it easy to do inventory if you use phantom assemblies.

 
 

Lisa from Indian Peaks Ace Hardware
Specialty: Consumer Products
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Good but miss our LPS for support

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Tracking of inventory and sales great. Ease of Purchasing & AP, AR modules.
Automatic daily sales and inventory entries.

Cons

Too many accounts with GL for inventory and sales. Manual GL entries of credit card deposits and other ACH withdraws and deposits. As well as payroll entries.
Cost seems expensive. Need more on hands training.

 
 

Chris from Dorner
Specialty: Other Industry
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

All in one place

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The attractiveness of an all in one software makes Epicor a real deal.
Customizations don't interfere with updates and a recently enhanced operating system provide the best of ERP.

Pros

Easy to update or customize to fit our needs

Cons

Needs better integration to send emails using internal functionality.

Advice to Others

Start with the package as is, customize only as necessary will make the implementation quicker and less painless

 
 

Daniel from GME Supply
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Decent functionality, not intuitive in the slightest. New outsourced customer service is abysmal.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've been using Epicor Prophet 21 for about 3 years now. Like most software companies, they over promise and under deliver.

Pros

Tracks inventory very well with the wireless warehouse.

Cons

Not intuitive
Accounting is a nightmare
Awful customer service
Key entry errors are harsh. Many easy to make mistakes can take hours to resolve.

Advice to Others

Make sure you have a person on staff dedicated to fixing key entry issues and answering questions.

 
 

Coco from IHEAR MEDICAL
Specialty: Medical Products
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Not user friendly ERP system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Not user friendly ERP system, Customer support is not good.

Pros

Have all modules you need

Cons

Not user friendly interface

 
 

David from ET Precision
Specialty: Industrial Machinery
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Broad functionality that comes with a price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We use Epicor to run a $5M machining business. The software allowed us to do almost everything we wanted with the exception of scheduling each machine accurately. While the software has a powerful scheduling module, because many of our parts were processed on more than one machine, we were not able to accurately reflect our actual process in their scheduling module. Standard reports were also lacking so we used Crystal Reports and created custom reports on a regular basis. The ability to easily create dashboards was great and allowed us to create screens that showed specific metrics that we wanted to monitor. Shop floor access was acceptable - allowing workers to log into/out of jobs, clock in/out, etc. on a daily basis. Overall a good package that can easily grow with a small company.

Pros

Ability to create custom 'dashboard' screens to see things that we want to monitor.
Extensive functionality for small to medium sized manufacturing companies.
Good shop floor usability.
Job costing provided real times access to allow you to monitor costs and flag overages.

Cons

Standard reports were ok but not great.
Scheduling module was not adaptable to our process - would have required some modifications that we did not want to spend the money to make.

Advice to Others

As with any ERP software, you need to look closely at your existing processes and see how they are going to 'fit' into the new software. In many cases you will need to change your existing processes. If so, you need to take a close look at the software's process and make sure that it will work for you. Epicor has plenty of functionality so I would expect that it will be the last software you would need to purchase unless your business changes significantly.

 
 

Kathy from Johnstone Supply
Specialty: Other Industry
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Think twice before getting into this nightmare...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The software is insane expensive with monthly fee's. Way more expensive than the original quote. And if you don't pay your monthly fee, they suspend your support. The conversion was a nightmare. We are coming up on 3 years in and still having problems. Many programming oversights, things that should have been taken care of in set up never were. Took months to even find that things weren't done since it's all programming and we don't know how to do that. We have constant problems. Support is awful. They are outsourced to India so you can't understand them and they take forever to respond and barely resolve the issue if at all. You need to go to regular classes to keep up with all of the updates. This is not a system you get and then you're good to go when you learn it, you have to constantly keep up and need to attend their seminars if you really want to know what's going on. They charge you for everything. They sugar coat things and tell you how great their training is blah blah and then you find out major things aren't included, oh that's an extra charge. They wanted to charge us for fixes that should have been included in the programming. The system is so overly complicated. You want to exit out of an account, well that's 4 steps and asking if you want to save your changes 5 times.. when you haven't changed ANYTHING!!!!!! You want to set up a customer so they get their invoices emailed... Well that's 5 different areas that have to be set and programmed just right. Expect to be able to fax a statement to a customer?.... NOPE because we lost that feature with a system upgrade over a year ago and it hasn't been fixed yet... Even with new upgrades. This is the highest maintenance software I've ever seen. This was created for the sole purpose of being able to milk the client for as much money after purchase as possible. Some very simple commands are so overly complicated while others that need more functionality are so basic you can't even use them because they aren't versatile enough to use the function. I HATE EPICOR SOFTWARE ALONG WITH EVERYONE IN MY COMPANY! Biggest mistake ever.

Pros

Can't think of any

Cons

Everything, Expensive, Overly Complicated, Some functions too basic, Poor programming, Major lack of effort in set up in conversion, Info from old system not properly converted, Behind the scenes programming not completed, High Maintenance, Poor Support, Poor Customer Service, Genuine Lack of Concern for Customer, PROFIT DRIVEN COMPANY

Advice to Others

Just DON'T..... unless you have hundred's of thousands of dollars you don't mind throwing away and many hours of free time available to find and correct problems that should have been addressed in conversion and to spend on self training. Oh and you definitely need to have basic computer programming skills to survive.

 
 

Chris from Wrightspeed Inc
Specialty: Transportation Equipment
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Implementing Epicor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

First, our company didn't have a ERP software and use Quickbooks for P.O.'s and supplier payment and Excel to create a demand plan. Second the company was a true start up and hadn't released any products to production. So the Erp tool wasn't replacing an existing software. Overall I found the
majority of the implementation very restrictive to customize to our wants.

Pros

The purchase order placement was reasonable but really are Finance got more out of it than procurement.

Cons

No easy method to automate revision those had to be manually added to P.O's and constant error message when doing so. With Quickbook you just had to click on vendor to get all P.O. history with Epicor multiple screens and buyer specific. For components purchased per manufacturers part number it didn't upload those so they have to be manually added. Creating jobs even when we hired a more experienced planning manager it takes way more resources to create them seemed we spent 100's of hours just to get simple jobs created at sub-assembly levels. While we were able imput receiving parts to stock deleting it after consumptions is consistently manual reduction to update the balance.

Advice to Others

Be prepared to spend a lot, after you go live that seems to be the way they make money by sending is a subject matter so called expert to fix your daily requirements.

 
 
 
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Rakesh

July 2011

July 2011

A Cloud-based ERP Solution with a Difference

Product Quality

Product Quality
Quality

I was pretty impressed with the solution because it simplifies ERP, provides broad and deep functionality, and offers an array of useful tools for modifying it to your businesses needs. If you like experience coupled with low cost, then Epicor Manufacturing Express Edition is for you. A typical implementation is less than 60 days. “The implementation is solely focused on configuring the system to a customer’s specific needs and, if necessary, migrating their business data"

Pros

Power-packed with features

Source: GetApp