IQMS’ flagship product, EnterpriseIQ ERP, is developed specifically for SMB and large discrete, and batch process manufacturers in the aerospace, medical device, automotive, food and beverage, consumer products, plastics, packaging and electronics industries.
The IQMS solution can be deployed on premise or in public or private clouds and integration of integrates enterprise resource planning and manufacturing operations functionality, including accounting, CRM, purchasing, EDI, reporting and business intelligence, production planning and scheduling, and production, real-time shop floor control, quality, supply chain, and warehouse and shipping management
The company was founded in 1989 and is headquartered in Paso Robles, CA. and has been a finalist for Top Performer awards in recent years. It was also the recipient of Best in Biz Awards “Technology Department of the Year” in 2014. IQMS regional offices are located throughout North America and Europe, in addition to a growing network of global channel partners.
Mannat from Lime Tree
Employees number: 51-200 employees
We have been using IQMS for almost an year now. It has been great for creating a central source of all of our needs.
Convenient: One source solution with TONS of features.
Robust: Created for manufacturing and covers more than all our needs as an injection molding company.
Good support. Known issues constantly addressed. GREAT community support available.
Expensive. High initial cost (for a small company), annual support and maintenance costs, additional training costs
Complex. In order to be so encompassing the software can be difficult to understand initially. We are constantly learning more about what it has to offer and how it can be best utilized for our needs.
Nilesh from New York University School of Engineering
Employees number: 1,001-5,000 employees
It provides functionality to users in different departments. It provides flexibility in the creation of reports. The software is designed well. Easy to use and intuitive. They keep adding lots of features to the software. Overall a good product to use.
Jerod from Mansfield EC
Employees number: 201-500 employees
We are a mid size assembly company that chose IQMS after a long selection process. I can't review a whole lot right now because we are still in the build process and have a go live date in March.
Navigation in the software is by far superior to most of what I have seen before. The way you can jump between modules and drill down are major time savers for us.
We have ran into quite a few software bugs. The set up of the system is a very very long process much longer then we anticipated. We were told the Time and Attendance module would work for us and now we have figured out that is not true.
I would recommend IQMS as of right now. It seems like a stable platform and very user friendly. They have awesome support between the myIQMS site and live tech reps it is great to know they are looking out for you.
Norm from American Technical Molding
Specialty: Aerospace / Defense
Layout of pages is good fairly easy to navigate thru setup.
software eventualy clogged up with un needed items by users that should not have access to certin areas and trying to get it to do things not intended.
new version seems moren refined than the older version i used
Denise from Linn Products, Inc.
Our ability to accurately tie project planning, track costs, manage part quality data, gauge calibration, customer inventory, shipping management, and document control together. We are a complex engineered aluminum parts manufacturer that does not fit the mold of a typical manufacturer. IQMS has allowed us to better control the uniqueness of our custom part manufacturing.
There are a couple modules that we would like to add to our IQMS software for better integration of data, namely the Human Resource, Training, and Preventive Maintenance Modules, however they are not yet robust enough to replace our existing software. We knew this when we purchased IQMS, so there was no expectation at the time of implementation.
Evaluate your unique needs and how it will apply in IQMS. Discuss customization and unique utilization with IQMS representatives.
Sherri from Koller Enterprises
Specialty: Plastics / Rubber
The ease of use is this products best feature. It is very intuitive but if you are struggling there is always a help file at your finger tips. This product is also very robust and there is a way to accomplish every business need through a variety of ways. Another handy feature is that you can jump to different areas within the current screen you are looking at. This saves time and allows quick analysis and decisions. I also truly appreciate the way the vendor interacts with their customers. They have many levels of support and training and they will help solve any business need. They also react to any changes the customer may want to see. As you can see I gave it a 10 and I am not one to usually hand out a top grade like that easily.
I have no downsides to IQMS that come to mind. The only thing I can say is that because this product is such a great system they have grown leaps and bounds so there is more of a process to have changes made or to receive support then there was in the past.
I have worked with a few ERP systems. This is hands down the best system I have used. However, when evaluating I would speak to other customers to get their feedback on the system and watch a few of the training videos to see if it is a fit.
Bev from FPI
Specialty: Plastics / Rubber
The ease of use is simple and intuitive for any level of user. The included help files are specific to each module & helpful to understand the module(s) in question. If needed, any issue communicated is handled quickly. They include users input in future upgrades. You have the ability to watch the production floor through real-time from anywhere.
I can't think of anything negative to say at this time.
You will not get lost in the crowd when dealing with this Company / software. They will do everything they can to assist you with any issue you may have.
Richard from Custom Profile
Specialty: Plastics / Rubber
EnterpriseIQ is very functional and provides most all of the data desired to make informed decisions to make our business more profitable. IQMS encourages and is very responsive to customer suggestions to enhance the software. Personable, engaging employees are truly interested in supporting our business.
Annual Maintenance Contract cost has increased over the years, so has IQMS Support Services. Would have liked Maintenance Contract percentage to remain constant from year of implementation; increasing only when new modules or user licenses are purchased.
Focus on what EnterpriseIQ capability and functionality can do for your company instead of how to fit the software into your current business processes (which it typically can). Inefficient business processes remain as such unless you explore and discover how to accomplish the same objective with EnterpriseIQ. We've found it to be a completely different (and shorter) path more often than not.
Marie from Koller Enterprises
Specialty: Other Industry
What I like best about the IQMS software and the vendor is all of the resources it provides. The help files within the software are very well done. They also have a portal that users can access that includes many training videos, user discussion board, and a place to submit software enhancement requests.
The only negative about IQMS that comes to mind is the amount of enhancements that are made. As the client base has grown they have done a fantastic job keeping up with the customers needs.
I would recommend asking for reference customers. Our company is a seasoned user of the software and we get many requests to talk to potential customers.
Mike from Semco Plastic Co., Inc
Specialty: Plastics / Rubber
We love the depth of the system and the way it seems to handle most all situations.
Nothing negative to say, this system is everything we had hoped it would be.
This is a great tool for your business and you will be amazed at how in depth it truly is.
Cliff from PKG, Inc.
Specialty: High Technology
I have been using IQMS for about 6 years now. I love the extensibility of the software. Most ERP systems have the ability to be a good fit for most of your business. The real key to success is how well they allow you to tweak and extend the software to meet your unique business requirements. IQMS excels at this. With user defined forms and reports, customizable alerts to monitor system changes, and change tracking to the field level, it provides the tools I need to handle our specific use cases.
I am also very pleased with support provided. IQMS does a great job of monitoring user needs and working to improve the software. There have been a variety of new features added over the years that provide us with better ways to manager our business. Their technical support staff is also very good. They are knowledgeable and thorough when working to resolve whatever issues might arise.
Enterprise IQ was initially designed for the plastics industry. Over the years, IQMS has worked hard to add additional features for non-plastics industries, but we still run into occasions where this initial usage interferes with the way we look at manufacturing. We build very complex BOMs (hundreds of parts in dozens of sub-assemblies across up to 5 or 6 levels), and we struggle at times to manage these complex BOMs.
Fortunately, the extensibility allows us to create some additional tools to fill in the gaps.
IQMS has many different features and works hard to link many parts of the software together to allow for "single point of data entry". Because of this, it is important to understand how all the pieces work together and how your organization will want to use these features. Have a good understanding of how you want to use the software so that as you implement the various areas, you are building towards future feature implementation.
Chuck from All Service Plastic Molding Inc
If you're in a molding or plastic injection business, this is a powerful software. It fully takes care of all aspects that need to be tracked in the industry.
There is noting that this vendor or product will try to help it's customers capture their needed activity.
Make sure you use their professional service group to get the system set up to your needs at implementation.
Michael from New Berlin Plastics
Specialty: Plastics / Rubber
My likes is a very long list. EnterpriseIQ is extremely robust and integrated. We use it for the vast majority of our business functions, and it has allowed us to decommission many of our previous redundant spreadsheets and databases. It is very user-friendly with a great user interface that is consistent throughout the modules. The system is very reliable and, from an admin standpoint, easy to maintain and upgrade. IQMS is continually improving the software. They stay very in tune with their customer base and design/modify the software to meet customer needs and expectations. Customer/tech support is top notch, and their personnel in general are great people.
There is really nothing of consequence that I don't like about the vendor. IQMS is professional, effective, and reliable. They hold premier vendor status with New Berlin Plastics. There are a few minor issues and annoyances with the software, but considering the scope of what EnterpriseIQ does for our organization, it would be impossible to deliver perfection, and the issues are minor and do not impact our ability to run our business. There are only a couple of modules (Time/Attendance and Quoting) that do not work for us. I'm not saying that they are bad; they just don't work in a way that fits our business model. They likely work just fine for others.
Have IQMS and other vendors you are considering put you in touch with knowledgeable users who will spend some time with you to discuss their daily experience with the software. Explain your business to them, and ask for their input as to how they feel the software would perform in your environment.
Kenyon from Aribex
Specialty: Medical Products
If you are on support, they are always willing to help. They have a great support team.
Customization is weak, but that's to be expected with a one size fits all software program.
Try it before you buy it. I have adopted this in any new software I purchase. Get a demo copy and run through some of the things that you will do on a day to day basis and make sure it fits your needs. Don't rely only upon the sales rep's presentation.
Jeffrey from Amphenol Spectra-Strip
Specialty: Wire & Cable
Four people from our company went to the IQMS Office in Paso Robles, CA. The trainer was extremely helpful. During her presentation and training sessions, she answered our questions fully, and she worked with us to rethink our processes migrating from our old system to IQMS. The individuals that have visited our office since then have been extremely helpful to help us migrate to the new system.
At the moment, there aren't any problems to date. I can't think what I like least so far.
Don't be afraid to pick their brains and ask the same questions over and over again to make sure that you are satisfied with their product, as well as any questions that you might have for IQMS. These people have been extremely helpful and supportive to our efforts.
Hila from SMI
Specialty: Plastics / Rubber
Unlike other ERPs that are accounting systems that try to support production, IQMS was created with the production floor in mind. Combine that with a dedicated support team that really wants to help, and you got a winning combination
They are growing fast and are having a hard time keeping up with the need for support. It used to be that when you called, 9 out of 10 times, someone would pick up the phone and assist you immediately. Now its more like 3 out of 10 times, although they do respond within 24 hours.
Go see a plant that is running the software, and ask the users a lot of hard questions.
Hila from SMI
Specialty: Job Shop
An ERP system is never easy to implement. EIQ is intuitive and comes with many bells and whistles built in. Once you stop fighting the system to do things the old way and work with it the way IQMS intended it to work, it all falls into place, and you get the information you need, although it may not be entered the way you were used to doing it. They have hundreds of built-in reports, which are a great start, although we ended up modifying most of the reports further to meet our needs.
The management of bug corrections between service packs needs work.
This is an excellent system overall. It really helps to have a dedicated user (IQ guru) in house that has a strong background in Crystal Reports.
Andrew from DFI
Date: February 2013
Our company walked their sales team through our current system and thoroughly spelled out our needs. The sales representative claimed to identify the modules we would need to transition in a way we mutually agreed made sense, but as soon as we signed up we were told by the implementation team we needed to buy more modules to maintain the basic functions the sales representative claimed he had already spec'd out with us.
Further, while we insisted on having the implementation specialist assigned before hand so we could check his background. They assigned a person that had a strong background, but when he arrived it was revealed that he was far too busy with other clients to work on our implementation, so they reassigned him and put someone on that has been with their company about a year.
The software has its strengths and we are still trying to push through implementation. If you have the talent and experience in house to spec out exactly what modules you need and implement them the software might be a fit for you, but if you are going to be relying heavily on their implementation team you may want to look elsewhere.