IQS Software


 

IQS offers an enterprise quality management and compliance software solution for midsize to large global manufacturers. It is suitable for manufacturers that operate in industries such as automotive, aerospace and defense, oil and gas, medical device products or any discrete manufacturer. 

Core process functions within the IQS software include supplier quality, customer complaints, nonconformance, corrective actions, document control, employee training and competency, PPAP, FMEA, audit management, equipment maintenance, gauge calibrations, inspections, SPC and more.  Manufacturers can use this system to satisfy quality standards such as ISO 9000, IATF/TS 16949, AS 9100, ISO 14000, ISO 13485 and FDA GxP.

IQS is an integrated data hub providing insight into performance and risk-related metrics as well as giving real-time updates on production. This solution offers cloud-based or on-premise deployments with subscription licensing.

 

IQS - Dashboard
 
  • IQS - Dashboard
    Dashboard
  • IQS - Employee reports
    Employee reports
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

22 Reviews of IQS

 

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Software Advice Reviews (3)
More Reviews (19)

Showing 1-3 of 3

James from Delta Faucet
Specialty: Consumer Products
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Good Software but Clunky

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Data entry is very cumbersome compared to the Access databases we used to use. We stopped using part of it several years ago and went back to Access because of the time required to click one button after another and switch between tabs. The Access database allows all data entry to be done on one screen and is at least 10 times faster.

Also need simpler inspection plan setup ability and the ability to link to pre-set characteristics that are used across multiple product numbers so that a change to a specific universal characteristic is pushed forward into all product using this characteristic. Also need a way to link component parts to an assembly so a change to any component part is pushed forward into all the assemblies that use this component.

Pros

Overall a good system.

Cons

As stated above, clunky data entry and hard to maintain inspection plan changes.

Advice to Others

Be very clear as to what you want to do and find a long-time user outside of IQS to discuss issues with (call me!)

  Response: IQS, Inc., IQS, Inc.

Date: January 2017

January 2017

 

Hello, James. Thank you for taking the time to review the IQS software. As you may be aware, IQS has made great strides in the user experience with more recent versions of the software. Your sales and customer service teams have been contacted and are willing to offer your team the opportunity to see the newest capabilities and UI of IQS on the Trubox platform. As always, please access the Customer Support Center for technical updates and a channel in which to communicate with IQS.

 
 

Ray from QUAL-FAB, Inc.
Specialty: Metal Fabrication

August 2015

August 2015

New Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The implementation and general service support has been outstanding!

Likes Least

Would like to see a little more emphasis in efficiency of use for power users. Although, the new version may have addressed this.

Recommendations

Write down all the features you are in need of, and would like, before evaluating software.

  Response: IQS, Inc., IQS, Inc.

Date: January 2017

January 2017

 

Ray, thank you for reviewing IQS. Qual-Fab is a valued customer of IQS, and we are pleased that you have rated Customer Support with 5 stars. If you would like to see the most recent changes to IQS on the Trubox platform, please reach out to customer service or your sales manager for a demonstration. IQS has taken the user experience to new heights, and we love to share the capabilities.

 
 

Mary from Curtiss-Wright
Specialty: Petroleum / Oil & Gas

May 2015

May 2015

Implemented IQS within organization

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that all of our QMS is maintained within one system instead of scattered throughout our internal network. Everyone has easy access.

Likes Least

Not always the most intuitive user-interface. People who don't use computers regularly struggle to learn this system.

Recommendations

Utilize the great customer service and customer network within IQS. Talk to existing customers to learn best practices.

  Response: IQS, Inc., IQS, Inc.

Date: January 2017

January 2017

 

Thank you for the review, Mary. Your feedback is valuable to IQS. We are pleased to see you encouraging others to speak to other users of IQS – and the User Group Meetings are the best place to do that face-to-face. Be sure to visit the Customer Support Center for other opportunities to connect with peers and learn about ways to best utilize the IQS software.

 
 
 
Showing 1-19 of 19

Don from Curtiss-Wright

November 2016

November 2016

IQS Survey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bug fixes and development issues take forever to complete or remain unresolved. Attention to detail and assuring customer satisfaction have tapered off dramatically, in the past year.

Source: Capterra
 

Steve from Curtiss Wright
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

IQS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use IQS for Supplier Quality every day, the AVL, Supplier Nonconformances etc. I love the new version.

Pros

Ease of use.

Cons

Supplier Audit Checklists - Cannot see the whole question.

Advice to Others

No.

Source: Capterra
 

Frank from US Tsubaki Holdings, Inc.

November 2016

November 2016

IQS has top notch support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been an IQS user for several years. in my experience the IQS support team is excellent. They have always gone the extra mile to help with installs and answering any questions we have.

Source: Capterra
 

steve from Freedman Seating company
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

External Quality MGR/ ISO Mgmt. Rep/ SQA MGR.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I think this system is great. Our customers really like how this works during audits. The information is at your fingertips. The only suggestion I would make to the program is that all modules and support look ups have the ability to have a full page view. I use 2 screens and many people do now so it would be nice to view all information on a full screen.

Pros

Ease, Information at your fingertips along with how quick it is to get info , charts, past history.

Cons

I would make all charts or logs with the ability to view on a full screen.

Source: Capterra
 

Michelle from MTD Products
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2016

November 2016

IQS Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company has been using IQS for our Quality system for aver 20 years. It has proven to provide us with all the funtionality that we require to be a leader in our industry. The IT Customer Support is by far the best I have ever dealt with.

Pros

There is a alot of funcitonality available with the software.

Cons

The web is not very customizable. Everything seems to require a new deployment.

Source: Capterra
 

Shane from NSK Industries

November 2016

November 2016

Exceeded our expectations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

From training through implementation our expectations were exceeded. This software has allowed our quality system to be much more efficient and useful. Gone our the days of chasing data to populate spreadsheets.

Overall a great experience.

Source: Capterra
 

Krishna from Skyware Global

November 2016

November 2016

IQS Customer feedback Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

IQS is very good and structured but has limited flexibility if you want to change things. From my perspective, no two companies operate in the same way which means Quality management is different in different sectors and IQS has the same structure for all. Apart from that IQS is a great software to systematize your quality organization and bring structure to the company processes, practices and protocols

Source: Capterra
 

Sue from ConceptsNREC

November 2016

November 2016

IQS New User

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are currently still developing and adding our documentation but I have found it to be a great product. We plan to do rollout to the employees in a few weeks and the feed back from a few of them are impressed with the features and functionality that's offered. The Doc View is a great tool in order to access documents without needing to use a license. I would recommend this software to others interested in it.

Source: Capterra
 

Trenda from AGC Automotive Americas
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

November 2016

November 2016

Review of IQS Quality Management Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I work with IQS Software daily, the benefits make my job duties so much easier, the automatic notifications for items save me so much time. The Software has allowed my company the ability to organize everything from audit reports to PPM tractability

Cons

Little hard to navigate and learn

Source: Capterra
 

Susan from AGC

November 2016

November 2016

software not user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Software is not user friendly and freezes up often
The reports are often confusing and missing data because we are not sure what needs input where
the training classes have not been real helpful as they are more general and not specific to our needs

Source: Capterra
 

Kathy from Alcoa-Arconic
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

IQs is a good product, though in its current state needs to be a bit more user friendly and term friendly. If you want more than Quality personnel to use this software than it needs to be able to be understood by common staff and management. Navigation is somewhat difficult but once you get use to it, its gets better.

Pros

capabilities

Cons

not user friendly

Advice to Others

make it easier to navigate

Source: Capterra
 

Anton from US Tsubaki Power Transmission

October 2016

October 2016

QMS, Maintenance, Training, ECRs, Complaints, and more - all in one place

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Based on our years of experience with IQS software, we feel that it¿s a very capable software with more and more benefits realized the longer it¿s used.
Highlights include customized screens, auto and manual emails, reporting limited by your imagination only, integration with any ERP system, and a password-protected approval structure to support all industries incl. highly regulated ones.
IQS is a truly versatile system. Tsubaki uses it to manage complaints, employee training, external/internal/supplier audits, equipment maintenance, nonconformances, CA/CI/RP projects, calibrations, supplier accreditations (ISO certs etc.), engineering change requests, floor inspections, APQP elements, track quality costs. And we're not even close to using all features of the system.
The interconnectivity of IQS modules is another strength which simplifies data entry and saves time.
Over the years, IQS Inc. offered us great support, provided by a number of long-term employees.
I recommend IQS to any organization that is looking to make a transition to a unified EQMS data management system that reduces costs and offers additional capabilities such as modules to manage maintenance and training.

Source: Capterra
 

Carl from Red Dot Corporation
Number of employees: 201-500 employees Employees number: 201-500 employees

October 2016

October 2016

Equipment Maintenance with IQS software 2016

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.

Source: Capterra
 

Laura from NSK Industries

October 2016

October 2016

IQS Organizes everything!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

IQS is a very user-friendly program that has helped our company organize all of our quality control needs. Our initial training went beyond learning the software, to helping us think through business decisions in order to maximize our use of the software. When we upgraded our SQL Server Tech Support made the move quick and easy. This software has replaced the use of numerous spreadsheets and forms freeing up much-needed space. We have customized reports and screens with no problems. Customer Service is very prompt and easy to work with - I definitely recommend IQS!

Source: Capterra
 

Ed from Carlisle Brake & Friction
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

IT Director

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I mainly support the application, but our users love the software and the technical & customer service staff are very friendly & helpful.

Pros

ease of use and tech support staff

Source: Capterra
 

David from Classic Turning, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

Great solution for medium sized business or large enterprises

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are two version of the IQS software, the currently deployed Web 2.0 version, and their new version TruBox. The current version is a bit clunky (requiring Internet Explorer in Compatibility Mode), though the new direction they're heading corrects that.

We use this software for defect tracking the whole way through the process. Equipment/Gage management modules are available that are full featured whether you're one location, or many across the globe. Implementation with existing systems was a breeze.

The only downside I can see aside from the old interface would be that development work seems focused more on helping large enterprises get the most out of it. The complexity may be a bit much for a smaller business.

Have been to the user group meetings and met many of the staff personally. The customer service has always been above and beyond.

Pros

Active development and great customer support. Covers all features our quality department required.

Cons

Forced Internet Explorer usage for Web 2.0 version. Interface tends to lag a bit when tabbing through fields.

Advice to Others

If implementing a new system, wait for the new Trubox version. While the Web 2.0 version is stable, and migrating data is a possibility, I feel total cost of implementation would be lower to deploy straight to the new version.

Source: Capterra
 

Annette from Logic PD

October 2016

October 2016

Wishing the User Interface had gone through a proper UX process

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I enjoyed working with the people at IQS - they were very helpful and prompt responders. The Software itself has great features - but could use a significant UX treatment. It's an expensive process ( minimum $80,000) but would really benefit the user and set IQS apart in the market.

Source: Capterra
 

Shawn from NBHX Trim USA
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Turn key system with all of the key functions I need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Use of the IQS system to control my calibration system has proven to be very effective. The efficiency in which I can designate given task due dates with the instruction for what is needed is a key area of use for my organization.

Pros

Ease of use

Source: Capterra
 

Scott from Web Industries, Inc

September 2015

September 2015

The software is detailed and yet simplistic to use.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software is easy to learn and teach to others. Navigation throughout the software has a nice flow. The reports in the module are easy to use and find. The ability to customize reports as needed.

If all sections of a module are not utilized there is currently not a way to remove those sections.

Source: Capterra