MIE Trak PRO Software


 

MIE Trak Pro is an ERP offering that is ideal for manufacturing businesses with modules designed to accommodate most production cycles and optimize the capabilities of repetitive, custom, quick-turn and mixed mode operations.

MIE Trak Pro streamlines the following features for maximum speed, efficiency, accuracy, and control, all in real time: Accounting, Business Analytics, CRM, EDI, BOMs, Barcoding, Human Resources, Inventory Control, Invoicing, Quality Control & Inspection, Repair & Maintenance, RFQ/Quoting, Sales & Purchase Order Processing, Time Clock, and Work Order Scheduling & Reporting. The system also offers Kiosk Data Collection and Whiteboard Scheduling modules with drag-and-drop scheduling and contains customer and vendor centers and an executive management overview to ensure each user has access to real-time data updates.

MIE Trak Pro is best suited for custom manufacturers and fabricators that handle less than $250 million in fabrication and processing. The solution supports several manufacturing modes, including discrete, MTO and ETO.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8

18 Reviews of MIE Trak PRO

Showing 1-18 of 18

 

from RAH Industries Inc.
Specialty: Metal Fabrication
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

We have been using MIE Trak for well over a decade

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Likes Best

One word sums up the reason that we use and love MIE Trak PRO and MIE Solutions, FLEXIBILITY. This vendor is willing to help us configure their software to work the way we do instead of making us change our process to work the way the software does. In addition, the support we get from MIE Solutions is first class. They are very responsive to our support requests and don't make us wait for the next major release to provide a small modification we need now. The price of MIE Trak PRO is very fair for the powerful features it provides and the annual support charge is a good value for all of the time that MIE Solutions staff spends to make the product work better for us.

Likes Least

The main problem we have with MIE Trak PRO and MIE Solutions is a result of what we like most about them. Their flexibility and responsiveness in modifying the software makes it difficult for them to keep training materials and documentation current. We have also seen that occasionally updates can have unexpected results, but in each of those cases, support has worked with us to resolve the problem quickly.

Recommendations

When comparing manufacturing software, look beyond the features that the application has now. No software application will do everything you need right out of the box. You need to find a vendor that will work with you to squeeze every ounce of productivity from of that software. In our opinion, that company is MIE Solutions. Also consider the support you will depend on. The President of MIE Solutions once called me back late on a Saturday night from a baseball game he was attending with his kids to help me with a difficult problem I was having. That is not a usual occurrence, but I challenge you to find a company President that is more dedicated to his product than David Ferguson.

 

from EVS Metal
Specialty: Metal Fabrication
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

MIE Trak Pro is Very Flexible!

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Likes Best

MIE Trak Pro is very flexible. They seem to listen to their customers and make changes accordingly and their support is very good.

Likes Least

The documentation on how to use the software could use some work.

Recommendations

Look at the cost of implementation, ease of implementation, find a software they don't have to work through second parties with such as consultants.

 

from Qualified Metal Fabricators
Specialty: Metal Fabrication
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

There are so many things that gear into our industry that ERP products

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One of the biggest things is not what it does for you, it's the by-products of what is done as a result. By product is more than you imagine you needed. Those surprises is what brings MIE Trak Pro to the top. It goes so much more in depth than you can imagine and that is the key to it. Huge amount of information is gathered without having to think about it and reporting features are top notch. Reporting is one of my favorite things about MIE Trak Pro

Likes Least

They won't let me run it from a beach from Florida. In honestly I was able to run MIE Trak from out of the office 6 hours away, and i'm able to see quotes and machines in use.

Recommendations

This software is so industry driven that it's difficult to find another software to compare it to. You can find other softwares that may be able to convert themselves to what MIE Trak Pro specializes in. It's like trying to change a horse in a cow. There are so many things that gear into our industry that ERP products like SAP, needs a lot of customization and at a cost to what MIE Trak Pro specializes in. So user-friendly for the industry.

 

from Trinity Aerospace Corp.
Specialty: Aerospace / Defense
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Trinity Aerospace

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Likes Best

The product initially had a number of incompatibility issues with our industry however over the past year especially the MIE Solutions Team has worked with us to increase the effectiveness of the system. Our rep has been an excellent resource for our organization as he understands our industry and requirements.

Likes Least

The incompatibility issues we experienced. The initial implementation support. Our organization did not have a good implementation plan and required more guidance from the ERP solutions vendor.

Recommendations

Ensure you have a good implementation plan. Ensure you understand your processes and requirements and are willing to re-evaluate your processes to match a good ERP system.

 

from Triton Mfg Co
Specialty: Metal Fabrication
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

MIE-Triton

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Likes Best

You can customize to fit your company needs. The people at MIE are willing to help whenever needed.

Likes Least

When doing new builds there always seems to be issues. Even though they are dealt with when they arise, we would like an error free build each time.

Recommendations

Check out all aspects of the system, including reporting. The system had many other functions we were unaware of, that we found out through using the system.

 

from Lifesaving Systems Corp.
Specialty: Other Industry
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Great Product, Excellent Customer Service

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Likes Best

The willingness to help make their product fit the needs of their customers. We are able to use to product for all aspects of our business from Accounting, Sales, Manufacturing to AS9100 level Quality Management.

Likes Least

The only thing I think that could use improvement would be the documentation and training. More involved explanations of new builds and the changes that occur and how they may affect users. Better training videos with more detailed explanations of all fields and how they interact with one another and where they information is being pulled from. The training videos cover the basics but do not go into much detail or cover "special" users who may need to adjust the way they are used.

Recommendations

Research thoroughly! A more popular ERP company we were considering, after a few months of discussion, finally revealed that they were unwilling to modify a critical module for us that would have prevented us from being able to use the system. Thankfully we discovered this in time and we found MIE TRAK who were willing and able to make the necessary modifications. Most other larger well known ERP systems are not as helpful.

 

from Advanced Laser Machining
Specialty: Metal Fabrication
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

Pro Review

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Likes Best

ease of use and ability to work with development to tailor to our needs.

Likes Least

they have gotten real busy and i think customer service has suffered recently

Recommendations

get a real life trial before committing to an ERP software. Many sales presentations are perfect and do not clearly identify actual capabilities.

 

from ABASCO INC
Specialty: Metal Fabrication
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Use of MIE TRAK Pro

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Likes Best

Tech support is very good. Have solved all issues thus far.

Likes Least

Updates tend require security settings to be updated each time. In past updates, all users saved layouts have gone back to default settings

Recommendations

make sure you fully understand how the system will use the data you will control with it. It is much easier to organize it pre-hand rather than try to change it years later

 

from Elite Tool LLC
Specialty: Job Shop
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Great software with top notch service/support after the sale!!

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Likes Best

Mie Trak PRO is highly customizable and has the ability to grow with your business

Likes Least

Sometimes there are too many ways to get to the same end result.

Recommendations

Make sure you the software you are evaluating has an avenue for you to give feedback to the developers and request changes. It is important that you as the end user have the ability to make changes to the software to improve its function and ease of use. Not all companies operate the same and its very important that the software works for you and not you for the software.

 

from M&S Industrial Metal Fabrication Inc
Specialty: Metal Fabrication
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Awesome Try It Your Going To LOve It!

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Likes Best

The real time data and the Flexibility, customization to look at data, get data out / in

Likes Least

How big it is and getting my mind wrapped around it, and my inpatients to get all the features rolled out and implemented

Recommendations

Look at it in small pieces with the big picture in mind

 

from triton manufacturing company
Specialty: Metal Fabrication
Number of employees: 101 to 500 employees Employees number: 101 to 500 employees

we have gained efficiency in all areas of indirect

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Likes Best

the efficiency gains thru automation linking important information to all areas of the system

Likes Least

the errors in the new builds that are realized after performing the upgrade. more testing should be done by MIE prior to releasing the new build

Recommendations

the software must fit you business rather than fitting your business to the software

 

from northwest technologies
Specialty: Metal Fabrication
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Definitely worth evaluating. Decimated more expensive software for us

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Likes Best

1. support is stellar
2. ease of customization
3. did i mention the support
4. customization. we are able to build our own reports and edit the formats.
5. vesatility (you can make or buy parts- don't need two part numbers.

Likes Least

We choose to use a different accounting package (due to our structure), so i am not including that portion in the review.

Recommendations

Have worked with the big name software, and I have many customers that still use the big boys. Bottom line, the information available from MieTrak is by far superior.

If you have ANY variablility in your business, you would be wise to look at this software.
If you want to vary from the canned program, spend a bit of time checking out other customers. We have been a customer for 10 years, a couple of the changes we have requested are not possible, and some take a while to impliment, but you will get an answer rapidly.

I have never dealt with anyone at Mie Solutions that gave me the impression they were doing just their "job". Every single time they were trying to help me solve my problem. (aka no corporate attitude)

 

from Advantage Metal Products
Specialty: Metal Fabrication
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

I haven't used this product long and I already like it.

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Likes Best

Quick responses on support tickets. User friendly interface with the software. Both the Shop Floor Module and actual software are easy to learn quickly.

Likes Least

I haven't experienced something that sticks out that I don't like.

Recommendations

Watch all the training videos on the website before asking questions that can be easily answered.

 

from M&S Industrial Metal Fabricators Inc.
Specialty: Metal Fabrication
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

It's been a good experience all across the board.

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Likes Best

It's multi-functional and very useful. Seems like a lot a first, but the support that Mie Trak offers is excellent. They take care of our problems and keep us running smoothly.

Likes Least

There's a lot to the software. A lot to learn, and it was difficult to wrap my mind around at first.

Recommendations

Use the support tickets. Don't just try to figure stuff out. It's a headache. The MieTrak support team has always done an excellent job of resolving my tickets.

 

from Cartel Industries
Specialty: Metal Fabrication
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Chock Full of features

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Likes Best

Support is top notch! My questions get answered quickly and thoroughly.

Likes Least

All software needs to be tweaked after installation to meet the business model.

Recommendations

Evaluate the nuts and bolts of the software, How easy is it to enter orders, track the orders, ship the orders. How easy is it to get data on a day to day basis. What type of reports can you get. Evaluating the bottom line did you make a profit or a loss on the orders.

 

from TESSEC Manufacturing Services
Specialty: Aerospace / Defense
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

ERP System for Aerospace Manufacturer

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Likes Best

The product is comprehensive and configurable. We use the product in a manufacturing environment and deal with OEM level customers, so we need a robust IT environment to support the dynamic needs of our customers. It also has a robust integration with QuickBooks that allows you to run their finance package or integrate with QuickBooks for full job costing functionality.

Likes Least

Because the product is very configurable, there are a number of options that need to be set up. It is not overwhelming, but I wish the baseline reports were more standard out of the box.

Recommendations

We looked at a number of other packages like JobBoss, Exact, etc., and the feature set of MIE Trak Pro provided more value.

 

from Qualex Manufacturing

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Our company has been using MIE solutions for over 12 years. Originally a $5 million a year company, we have increased to over $40 million year in sales and we continue to use MIE Trak PRO effectively in our day-to-day operations. The flexibility of their programming allows our growing sheet metal business the opportunity to create useful software that can be tailored to meet individual programming needs for our customers. We chose MIE Trak PRO primarily because of the availability of their support staff . Their willingness to customize programs and provide new innovative solutions to help us work more effectively has always been their greatest asset. In addition, employees from order entry to machine operators are confident in their usage because of the easy to navigate menus and screens. This product can handle a large volume of users without crashes or slow downs. There are times when as many as 100 or more workers are using the system in various areas and it still runs smoothly. We have never been disappointed in our decision to choose MIE Trak PRO as our business software vendor and solutions partner.

 

from Alco Metal Fab

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We're a small manufacturing company that does mostly custom jobs for our clients. In 2011, we decided a job shop software package would be a good fit for our business. We chose MIE Trak Pro because it is known in the industry and handles metal working well. MIE Trak manages custom job manufacturing and integrates the entire job process including quoting, sale orders, work orders, inventory control, purchasing, shipping/invoicing and best of all, job tracking.

Another reason we love MIE Trak is the support when you request changes. Not all changes make it into the software, but they do their best and add hundreds features every year. You are able to talk to people that know their software and work at understanding your business. Implementing an ERP system is very rewarding and if you put in the effort, you should be up and functional in just a few months. It can be a difficult task, but with good follow through and effort it can happen in a reasonable amount of time.

 
 
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