ToolTrack MES Platform is a cloud-based manufacturing execution system (MES).
It offers WIP tracking, asset management, quality management, statistical process control, document control and other manufacturing execution and production scheduling functionality. The platform includes a reporting engine, which facilitates the creation of custom reports that can be shared or exported.
I-Track develops custom modules tailored to users' processes. Users work directly with a dedicated I-Track architect to deploy the software. The cloud-based system can be accessed on any device with a web browser, or ToolTrack can be deployed on-premise.
The platform can be purchased for a monthly subscription cost, which includes unlimited users. No term contract is required.
Brian from Kaiam
A user friendly interface for managing raw materials consumption into sub assemblies and then the final product.
The ability to create and configure our business and product specific data, via a Super User back end in real time, without having to log a request with the developers.
The options available within I-Track to view reports and access to all of the data for easy download of CSV files.
Ian clearly has an understanding of manufacturing and process control, which helps considerably when we are discussing and developing Continuous Improvements for the business.
The core product itself, and the requirements given by the business to I-Track at the beginning, have given the business what we have asked for so far - so no problems there.
One area that would help the business would be a quicker turn around for enhancement / development requests. As an individual, I can understand how some tasks can be time consuming and workload requests can pile up. The business leaders however, expect requests and solutions to be delivered in a quick turnaround time.
Having said that, Ian is always supportive and positive with his dealings with us.
Clearly define what your business requirements are and wherever possible, provide examples / mock ups (even drawn on paper) of how the system needs to look and feel. I-Track developers will work out the mechanics of the final solution.
It is more important to get the images out of your head for what the system will look and feel like when it is built.
Never assume anything and test the system with as many of the final end users as possible before going fully live.
Michael from Electronics Manufacturing
Employees number: 1,001-5,000 employees
Before we had ToolTrack we were tracking our operation with a combination of paper and spreadsheets. Now I can easily log into the system from anywhere and find real-time status. I can easily pull data from the system to generate all the reports.
Incredible customer support! They strive to respond within a day for small bugs. For larger issues, such as adding features and customizing reports to meet our specific needs, they have been incredibly responsive.
Has limited capability for SPC data collection and chart generating. They have worked with us to improve the functionality, but interface is still clunky.
Mary from Bio-Rad
Employees number: 51-200 employees
We were in the market for a MES for document control, consumable trace-ability, statistical process control, and reporting. ToolTrack delivered on all of these aspects and more. I have found that ToolTrack is a very powerful tool with many added features that will come in handy as our company grows.
Ease of use
Great customer service