Brand24 Software


 

Brand24 is a cloud-based marketing solution that helps businesses of all sizes, across a variety of industries, with content discovery and distribution. 

It offers an "online mentions" feature, which shows mentions across social media platforms, blogs, news sites, forms and more, and generates alerts when mentions occur.

The platform also tracks sudden changes in companies’ discussion volumes, so users can spot issues as they arise, as well as capitalize on positive publicity.

Other features include mention analytics, influence scores and sentiment analysis. With mention analytics, users can analyze who is talking about their brands online and what they are talking about.

Influence scores help users identify industry influencers they should be working with, and sentiment analysis helps gauge customer attitudes and satisfaction.

Brand 24 generates alerts when new brand mentions appear on social media, and it includes data exporting from the system.

Brand 24 offers three different subscription plans, priced monthly. Mobile apps are available for Android and iOS.

 

Brand24 - Mentions
 
  • Brand24 - Mentions
    Mentions
  • Brand24 - Project analysis
    Project analysis
  • Brand24 - Sources
    Sources
  • Brand24 - Comparisons
    Comparisons
  • Brand24 - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

71 Reviews of Brand24

Showing 1-20 of 71

 

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Karan from ASU

February 2017

February 2017

provides intuitive insights

Ease-of-use

Functionality

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It is a great tool which provides great intuitive insights of the web. A must use tool for all types of web applications. A tough competitor to google analytics.

Source: Capterra
 

Nithin from Antal International

December 2016

December 2016

Nice tool and worth the cost

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The best Internet monitoring tool. I use it for my personal blog. It has very quick response and gathers information even from social media.

Source: Capterra
 

Trisha from Salesforce

December 2016

December 2016

Beautifully built

Ease-of-use

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Not only does Brand24 have great customer service, Brand24 allows me to gather all the mentions of certain brands from all outlets of social media so I can create a portfolio that is easy to use.

Source: Capterra
 

Anay from California State University,Fullerton

December 2016

December 2016

Best value for money

Ease-of-use

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Customer Support

Value for Money

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Comprehensive core listening, mention, and influencer analytics. Reasonable pricing tiers without loss of features for SMBs. Clean, simple interface with revamped UI. Slack integration. Best bang for the buck.

Source: Capterra
 

Tomasz from PBS
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Nice tool

Ease-of-use

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Product Quality

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We've tried it in comparison to some other tools and Brand24 seemed the best pick especially in the area of user experience and a site layout and simplicity to use

Pros

Very slick design

Cons

Complicated rules of using. Might be a bit easier explained with simple examples

Advice to Others

no

Source: Capterra
 

Marek from marekmatysiak.com

December 2016

December 2016

Absolute must have for every brand manager!

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Amazing tool for keeping track who is saying about your brand on the Internet. Very quick time response and information even from social media. Everything wrapped up in a friendly and really nice design. Very helpful tool.

Source: Capterra
 

Dominik from takiblog.pl
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Best software for personal monitoring

Ease-of-use

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I use Brand24 from about a year. It's perfect for search who talk about me or my brand online. It gaves me real time alerts (at website, in mobile app and at Slack channel) when someone mentions me or my blog (including even links). I could also track interesting topics and start discussion as my brand. Privately, I use Brand24 to search rare Lego sets on auctions.

Pros

Fully customizable Slack integration!
Real time alerts
Customizable filters
Email alerts and reports

Cons

Mobile app isn't prefect, but Slack integrafion equals that - you don't need app any more :)

Advice to Others

Did I mention really great Slack integration? :)

Source: Capterra
 

Pawel from tencat.pl
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Great monitoring tool with awesome level of customer service

Ease-of-use

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Brand24 for me is the best Internet monitoring tool. I use it for my personal needs (blog and personal branding) as well as for my clients (I run social media agency).

Pros

-easy to use
-great support
-access to webinars and tutorials

Cons

-sometimes brand24 doesn't catch posts with keywords in facebook comments

Advice to Others

Test it. You have 14 days of free trial I think it is enough time to see how brand24 works

Source: Capterra
 

Artur from Whysosocial.pl
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Easy and intuitive tool for everybody.

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I like raports sent on my email. I can see easily who is talking about me and my brand. Great layout which helps customize raports.

Pros

Raports and easy to customize.

Cons

Everything is ok.

Advice to Others

Not a the moment.

Source: Capterra
 

Dave

August 2016

August 2016

made my business

Ease-of-use

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Being able to use this tool allowed me to generate a lot of leads from my business as well as come up with awesome content ideas.
Thank you brand24 you helped me out a lot.

Source: GetApp
 

Thomas from Usersnap
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Best Tool For Social Listening & Brand Monitoring

Ease-of-use

Functionality

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Customer Support

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We at Usersnap are big fans of Brand24! It allows us to monitor and track social mentions of our brand, as well competitors activities.

Since using Brand24 we gained some deep insights on how and where our brand has been used. It works great for tracking facebook, twitter, blog or any other social mention. All in all, it does a pretty good job!

Pros

Easy-to-use interface with comprehensive features for tracking and monitoring important keywords and brands

Slack integrations

Cons

none - there's no real disadvantage of using Brand24, as it allows you to track keywords in the most efficient way possible.

Advice to Others

Make sure to check out their free trial which allows you to easily get started with Brand24

Source: GetApp
 

Adam from MissingLink Sp. z o.o.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2016

May 2016

Great tool!

Ease-of-use

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Customer Support

Value for Money

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This is one of my favorite app so ... if you want to know much more about your brand, customers/clients or if you care about the customer care - i highly recommend!

Pros

Customer Care & Service ! User friendly, Consulting

Cons

right now only one - lack of CRM module

Source: GetApp
 

Kacper

May 2016

May 2016

great tool for every digital marketer

Product Quality

Product Quality
Quality

Great marketing tool! Very useful, especially when your main audience is in social media. in our company we use it across the globe, and the results are really impressive.

Pros

+ easy to use
+ great support
+ advance search engine

Cons

- sometimes I have got problems with search results

Source: GetApp
 

Dariusz from Fundacja Dwa Zdania
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2016

May 2016

User friendly :)

Ease-of-use

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Brand24 is easy to use and very handy app. It helped us to monitor the internet and verify, what people are saying online about our Foundation. "Sign up for free" and try :)

Pros

Client support, contact, esy to use.

Cons

Free trial is not for 2 years ;)

Source: GetApp
 

Dariusz

May 2016

May 2016

Best monitoring app yet

Ease-of-use

Product Quality

Customer Support

Value for Money

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Well, this app is one of a kind and it would be wrong to compare with anything. You get great interface with sleek UI and convenient experience for a fair price.

Pros

* User experience
* Looks good
* Great support
* Magic

Cons

* No "free for personal use" paln

Source: GetApp
 

Krzysztof from verifyidea.com
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2016

May 2016

Great tool with awesome customer support

Ease-of-use

Product Quality

Customer Support

Value for Money

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Definitely worth its money. Worth mentioning is its great customer support which helps configure and set up the app so you get the best out of it. I recommend it to anyone that wants to professionally handle its network presence.

Pros

customer support and dashboard

Cons

app could be easier to use, also it could advise on how to improve your network presence not only how to monitor it

Source: GetApp
 

Marta

April 2016

April 2016

Great tool

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I'm a marketing and PR specialist on the dropzone and I've been using Brand24 for 2 years now with some dead periods when the season is off. It lets me monitor not only our brand awareness and opinions that appear online. I also use it to find people who are interested in extreme sports in general.

Pros

Intuitive admin panel, clear rules and outstanding customer service.

Cons

Lack of recurrent payment. During season i don't have time to monitor each invoice that comes so recurrent payment would be perfect here.

Source: GetApp
 

Piotr

April 2016

April 2016

Brand24 is awesome

Ease-of-use

Product Quality

Customer Support

Value for Money

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With this app i can be monitoring the web. I instantly know if someone is mentioning my brand i can react.
This app is easy to use, very intuitive and it does what it supposed to. I can't imagine workink without Brand24 anymore

Pros

Easy to use
cost effective
gives the knowlege

Cons

i can't find any. It finds everything and everywhere

Source: GetApp
 

Szymon from LiveChat
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2016

April 2016

Useful tool for brand monitoring

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
Value
Support

Brand24 allows us to monitor LiveChat brand easily across not only various social media channels but also in the news, forums, videos, pictures and blogs. The interface of the app is simple and makes it easy to pick up the app and immediately start using it for business.

Pros

Gets the job done. Simple interface of the app. Good and quick support.

Cons

Not much to complain about. There were some glitches when it trying to set up the monitoring with negative filtering. It got solved after contacting the support.

Source: GetApp
 

Arkadiusz from Nexttry Sp. z o.o.
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2016

April 2016

Great tool!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Support

We are using the brand24 to track ours goal in social media for ours events. Works fast and reliable. Great customer support allways help when we need this. :)

Pros

Customer support, ease of use, available all the time and low costs for small projects.

Cons

I didn't seen any cons :)

Source: GetApp