GetResponse Software


 

GetResponse is a Web-based marketing tool that allows users to connect with their customers through email. It caters primarily to small businesses, bloggers and marketing agencies.

GetResponse provides an email creator that helps users draft emails without any prior knowledge of programming. This module also contains templates for sending emails quickly and free images for supporting design requirements.

Get Response's Inbox Preview feature displays how emails appear in the most popular email clients. A/B testing enables users to test the effectiveness of a campaign by optimizing elements such as subject line and a best time to send and from field.

Since GetResponse follows a responsive design approach, the appearance of emails can change according to the device display. The solution’s List Booster feature can import contacts from hard disk and mail clients such as Gmail, Magento, Salesforce and Highrise.

It also implements an autorespond module, which can send birthday emails and customized offers.

 

GetResponse - A/B testing
 
  • GetResponse - A/B testing
    A/B testing
  • GetResponse - Form builder
    Form builder
  • GetResponse - Landing page
    Landing page
  • GetResponse - Responsive email design
    Responsive email design
  • GetResponse - Webinar
    Webinar
Supported Operating System(s):
Web browser (OS agnostic)

39 Reviews of GetResponse

 

Start your review of GetResponse

Click to start
http://www.softwareadvice.com/marketing/getresponse-review/
Software Advice Reviews (2)
More Reviews (37)

Showing 1-2 of 2

Juliene from Green Traveler
Specialty: Food / Beverage
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Great service and easy to use product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using GetResponse for a while now and so far so good. I wish the landing pages were a little easier to make look awesome, but that is my only complaint. Customer Service is stellar.

Pros

Great customer service.

Cons

Landing Pages always give me a hard time making them look cool.

 
 

John from Reinvention Group LLC
Specialty: Education

April 2016

April 2016

Great email service provider for solo/small business

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

As a solopreneur, GetResponse delivers what I need at an acceptable price point, and provides responsive service. The HTML email builder is easy to use, drag-and-drop, and comes with many usable designs.

Likes Least

I'm not in love with the basic interface, which is OK, but clunky. While the API is available, few other providers seem to integrate with the system - unlike Mailchimp or Aweber, which seem to integrate with everybody.

Recommendations

In its current iteration, GetResponse is very competitive product for what it provides. I understand that they are about to launch an upgrade to their service which would compete with ActiveCampaign. This could be a very welcome evolution.

 
 
 
Showing 1-20 of 37

Lana from Moore Relations
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Best Email Marketing Tool For Serious Email Marketers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

GetResponse's workflow and autoresponders are amazing! I also love the ability to create forms and customize them to fit the need of the website... even while in the free trial. With the right theme, anyone can create landing pages without the need of more expensive 3rd party tools. I personally use GetResponse for projects that are and aren't related to work, and I recommend GetResponse to all of my clients. The pricing structure is fair for those who have a small email list, and is a very powerful tool, straight out-of-the-box. You get a free landing page and webinars. GetResponse is my Go To email marketing tool.

Source: GetApp
 

Andrew from PhysioWorks

June 2017

June 2017

So far it has been so good as I develop my understanding of the software and this marketing approach

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the simple interface and pricing structure. It has the typical features, but I like the flow chart style of automation as it makes it easy to see what you are creating even with large work-flows.

Cons

It is continuing to mature, so there are still some features that it does not have. However, they seem to be developing at a good pace.

Source: Capterra
 

Laurie from Lab Media Group

May 2017

May 2017

Switched From AWeber + LeadPages, Value, More, Just Better All The Way Around!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

A combination of Email Service and Landing Pages Combined! Plus the Tutorials leave nothing left undone! Very Impressive and Professional Company. Landing Pages are very Professional and High Converting, many to choose from and many categories to even build it from scratch.

Pros

It has Landing Pages, More Contacts and $4 cheaper than AWeber alone. I love AWeber too but GetResponse has taught me a great deal and it is working better professionally and financially!

Cons

Close at 5 pm Eastern, and Closed on Weekends for Phone Support...They do provide Online Chat Support in their closed hours!

Source: Capterra
 

John from AJ Square Inc
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Very Unethical Company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They will hold our list and put it in active state. Will not let us to delete our own list. and they will charge for it. We don't have the permission to delete our own list

Pros

Same like all marketing site

Cons

Very Poor Service & they threaten that they will delete the service after collecting all our contacts.

Advice to Others

Don't go with them

Source: Capterra
 

Claire from VirtualBusinessSolutions.Biz
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Genuine User Review of GetResponse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been a GetResponse user for a few months now, and also joined their affiliate program.

Their good points are that the service they offer is affordable. It is excellent for small businesses or entrepreneurs just starting out with email marketing.

However, I do not recommend GetResponse as a landing page builder. The templates are outdated and not responsive. I also do not recommend their affiliate program - it takes them about 2 weeks to respond to emails, and they really just don't care.

I have dropped GetResponse's affiliate program and I plan to leave GetResponse as a user.

Pros

Affordability
Great online support
Can find info about it easily

Cons

Landing page builder templates are outdated and landing pages are not mobile responsive.
Landing page builder is a bit of a mission to use.
They do nothing about complaints.

Advice to Others

If you are interested in using it, do yourself a favour and make use of the trial period, and then test it thoroughly. I was very passionate about GetResponse until I actually used the software for a client.

Source: Capterra
 

Jillian from Midtown Assistance Center
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Best Nonprofit Mass Emailing Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My nonprofit had been using an overpriced online system to send out mass emails, costing us way too much for little return. I switched us to GetResponse and it has been great. With a nonprofit discount, the package is super affordable (under $/month) and the program is easy enough to use. I am very happy with the program and it is worth every penny! We have seen great results from the program.

Pros

Price, easy to use

Cons

Little hard to design templates

Source: Capterra
 

Amalia from Freelance

January 2017

January 2017

Great value and reability

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

At first glance, it appears not immediately easy to use, but when comparing it to other autoresponders it is one of the most intuitive.

It allows you to create endless lists and send Broadcast (Newsletter) and Follow Up.

There are several ready-made templates, and you can import your own, then just insert the object and the text of the mail you want to send, choose whether to send it immediately or set a day and time in which we prefer to postpone the sending and it's done.

It is also easy to create a sign-up form to include in your landing pages. Just choose from the various templates and customize it by changing the text.

GetResponse will provide the HTML code to include in the website or page.

Reliability
-------------
This is the most important thing to consider when you choose an autoresponder.

GetResponse from this point of view is second to none, the reliability is its strong point.

It uses powerful latest-generation strategies to circumvent spam filters and to reach the email receiver.

Price and Quality
-----------------------
GetResponse offers a quality of first level at fairly reasonable prices:

The monthly subscription of up to 1000 contacts (send unlimited) costs 15 $

Source: Capterra
 

Esther from Nothing

October 2016

October 2016

Awesome app

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a great app to buy anything n I love buying thing !!! I'm sure I will keep buying stuff n I will definitely recommend it to all my friends n family

Source: Capterra
 

keonna from Key Events

October 2016

October 2016

good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like how easy it is to use and navigate. Its such a good idea easy to find what you are looking for with clear categories and search engine. I read all the reviews I could see and nothing but good things were said.

Source: Capterra
 

keonna from Key Events

October 2016

October 2016

good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like how easy it is to use and navigate. Its such a good idea easy to find what you are looking for with clear categories and search engine. I read all the reviews I could see and nothing but good things were said.

Source: Capterra
 

Tiesha from None

September 2016

September 2016

Flawless software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love this software it had no flaws whatsoever I love the software it was great to use an so much more

Source: Capterra
 


January 2016

January 2016

Good overall experience

Product Quality

Product Quality
Quality

I'm a low level user really just starting my email marketing, but I have found GetReponse to be effective and easy to setup. The drag/drop email builder great. Setting up auto responders has been a bit more difficult to grasp, and i may need to migrate to a service like Active Campaign or Ontraport for more sales or crm work. Happy with it for now, and price is right.

Pros

Interface
Tutorials, help
Price

Cons

Difficult to set up more complex tasks

Source: GetApp
 

Ed from Dooster

December 2015

December 2015

Terrible UX. Avoid hours of frustration

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've tried Getresponse recently. Having sent several campaigns I'm giving up. The learning curve is way too high... The UI / UX is atrocious. It truly sucks... for example:

In order to send a simple follow up mailing to -"people who didn't open" the first email, it requires an extensive "save search" process which you then have to repeat individually for every campaign

I'm surprised at the high feedback score here and hope I've helped save you hours of frustration by just avoiding getresponse

Source: Capterra
 

Angelos from PCsteps

July 2015

July 2015

An excellent autoresponder and newsletter service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Getresponse has an intuitive interface, excellent support for foreign languages, and it is quick and easy to create forms, autoresponder messages, and newsletters. Having tried Aweber in the past, I highly recommend Getresponse.

Source: Capterra
 

Michelle from SuperStar Careers

June 2015

June 2015

Get Response Rocks!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I LOVE Get Response for many reasons:
1. It¿s easy to use
2. There is so much training on how to use the features (videos, guides, etc)
3. The customer service team is really responsive, professional and friendly
4. Get Response conveys that they want to help me be successful. An example of this is the 3 and 6 month challenge they¿re running on how to build your list
5. The pricing is reasonable.
6. They have some great functionality that other CMS don¿t (e.g. the Mobile preview of your newsletter)
7. I really like the app so I can check my stats when I¿m out and about (away from my computer)

Source: Capterra
 

Regina from Time Life Coach

June 2015

June 2015

GetResponse Has Great Hands-On Training

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I recently went through the "GetResponse List Building Program" and have had extraordinary success in building my email marketing list. As a first time business owner, I needed the daily support and instruction videos to help me understand how best to build my list using email, Facebook, Linked In, Twitter, and Google +. GetResponse also gave me the info I needed to do other social media networks but I haven't pursued those accounts yet. They have tons of recommendations and insights on how to build your email marketing list and this is super important for new companies coming on line!
Thank you GetResponse for helping me to grow my business crazy style!
Respectfully,
Regina A. Luffey
IT Manager for the DoD
Executive Business Coach & Mentor
Washington DC 20037
regina@timelifecoach.com

Source: Capterra
 

henry from stepping into freedom

June 2015

June 2015

Choosing GetResponse is the best decision I could have made for my business

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

the first thing I noticed after I started using GetResponse was how much time
I saved while completing the tasks for my email marketing campaigns utilizing the intuitive interface.

Secondly It is a quality product at an affordable price for those just starting out in the email marketing world The platform is smooth & user-friendly.

Also the Speed of response and always being there available is a game changer for me. GetResponse support is really fast. they are kind and knowledgable, which makes it really easy to solve any issue.

They have so many features to optimize your campaign, including web forms and social media integrations. as I was talking before about time saving, they have a feature call automation with different rules (options) that help you automate most part of your business, the only thing that i've been missing from them is one particular automation rule (option) but the good thing is they are working on it! thanks

Ohhhh and if you want to learn how to grow your list with more prospect and potential customer, check getresponse list building program it's free and a very organize program that will help you focus in specific action to reach your goal

Source: Capterra
 

Ashok from Skillscape

June 2015

June 2015

GetResponse is simply wonderful !

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The best part of this service is the ease of designing your own mailers with highest level of flexibility. Other features are equally good.
The only issue I am not comfortable with, is non-availability of data of the removed subscribers.

Source: Capterra
 

Alex from The Bucket List Life

May 2015

May 2015

Simple. Great Price. Amazing Features.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

GetResponse is my favorite email service provider and the one I recommend to all of my clients and friends. I tried several other solutions first that were near the same price point, but none could compare to the simplicity of GetResponse. Simplicity is one of the main reasons I'm sticking around and why I recommend it to everyone. Even the high end solutions out there can't beat the simplicity and amazing features GetResponse offers.

Source: Capterra
 

Brian from H&M
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2015

May 2015

my choice

Product Quality

Product Quality
Quality

In my opinion it's the best email marketing service for professionals and also for beginners. GetResponse is user-friendly and in a very good price. I would recommend it to everyone!

Pros

price, effectiveness, deliverability, ease of use

Source: GetApp
 
 
Write a Review