Image Relay

RATING:

4.8

(100)

About Image Relay

Meet Marketing Delivery. Store all of your digital assets AND all of your product information, all in one place. The world's first fully integrated marketing solution allowing users to upload, organize, monitor, and distribute their digital content and products with ease. Marketing Delivery features include the Library for your digital assets, Products page for your merchandise, Collections, Catalogs, Marketing Templates, and many Integrations. Woven into all of these features is the ability to customize user permissions–the ability to provide varying levels of control over assets to internal and external users encourages a self-service atmosphere. In other words, permissions maximize efficiency and minimize the number of emails you need to respond to about *quickly s...
Image Relay Library

Image Relay Reviews

Overall Rating

4.8

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Image Relay

1 - 5 of 99 Reviews

Anonymous

201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Impressive Tool on Many Levels

A great company to deal with--help is always at the ready and they do a great job of communicating new features without a lot of fluff and stuff.

PROS

The ability to share assets through a variety of links, collections or user accounts has been the most useful function. We were initially looking for a way to organize our assets internally (which works great) but the sharing features have been a great surprise. A very good and always improving feature set and UI make this tool indispensable for much of our day to day marketing operations.

CONS

Over time IR has significantly improved it's web based UI--it has become a very fine mobile tool. I would still love a native app for our road warriors, but the web app is working quite well these days.

Amanda

Hospitality, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2020

Outstanding Digital Asset-management Platform

We use Image Relay as the hub for our completed works. From print to video and of course our photo assets. It meets the need for a file-sharing platform, creative repository and public-facing digital asset portal. With thousands of clients, and hundreds of internal stakeholders, it is easy enough to use that little to no training is needed and sharing is as simple as can be. We recently upgraded to have access to "Showcase Collections" and the addition of a public portal - these additions are truly fantastic and have made a huge difference in the professional appearance, and ease of use of our assets for clients.

PROS

Image Relay offers a great looking, easy to use interface that allows us to share our digital assets internally and with their collection feature - externally - in a controlled manner. The showcase collections are fantastic and the ability to create a good looking public interface has improved our relations with clients and has been a great support to our sales organization.

CONS

While Image Relay has great metadata fields, it could be improved if we had the ability to make the completion of those fields mandatory based on a user's profile. This would allow any user to properly upload assets and ensure all rights and permissions are recorded effectively.

Anonymous

1,001-5,000 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2018

Image Relay standard user

Very good.

PROS

Organization of images. Ability to customize collections for clients is key

CONS

Can be hard to search if assets not accurately tagged etc

Rachael

Food & Beverages, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

The Asset Manager We Can't Live Without

Very positive, and really can't imagine my job without it. Seamless, helpful, makes me remain very organized. Ease of use - especially sharing assets with partners, other departments - super helpful.

PROS

We've been using Image Relay for as long as I've been with the company (7 years.) I truly can not imagine my life without it. It's a seamless part of my day-to-day activities; whether it's creating content using images from Image Relay, or providing partners with Image Relay Asset Collection links for easy downloadable assets, it's really the hero to keeping our assets organized & searchable.

CONS

I think re-organizing the folders and assets could be better - would like a better drag and drop approach. It's a bit clumsy now to have to go to the folder structure and move from there (especially because we have so many folders within folders, etc.) I also have trouble dragging and dropping assets between collection sections... Not sure if it's user error, but sometimes I'm trying to move something like 10 times and it doesn't let me add it to the section I want to. Would be nice if there was functionality to add assets right to that collection segment.

Lindsay

Leisure, Travel & Tourism, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2018

Game Changer for Photo Library

It is rare that we come across and issue that requires assistance, however, when needed, Image Relay's prompt response and assistance has been more than appreciated. Our company utilizes Image Relay multiple times on a daily basis and has been essential in our daily operations.

PROS

Sharing our images and documents without sharing our entire library has allowed us to have complete control over who is accessing our images and also for what purpose. In addition, creating permissions for those inside of our company has been a tremendous asset for the same reason. The ability to create keywords associated with each image has allowed us to easily and quickly search for the needed photos and documents. Finally, having one central place for all of these pieces to live has streamlined our processes and access points across the company.

CONS

Image Relay has fulfilled our needs well and I have not run into problems with the software. We are looking forward to using Image Relay for many years to come.