MailChimp Software


 

MailChimp is a web-based email marketing service with millions of users worldwide. The application allows users to share newsletters on various social networks and track customer engagements. The application provides tools to create targeted emails, run Facebook ad campaigns, automate followups and monitor campaign progress, among others.

With MailChimp, users can collect and analyze their email responses. The application offers graphical representations of data and customer interactions in various formats. MailChimp allows users to design, share and track email newsletters from any location. With interactive drag & drop interface, users can create and share attractive email campaigns. The built-in analytics and reporting functionality allows marketers to monitor customer activities or generate ad hoc reports.

MailChimp also offers a mobile-based application for both Android and iOS devices. The application works as a shortcut to reach users' email marketing accounts, enabling users to receive campaign updates, add subscribers and remain informed about social media activity.

The solution serves a wide range of businesses, from small e-commerce to big online retailers and is available on a monthly subscription basis.

 

MailChimp - Dashboard
 
  • MailChimp - Dashboard
    Dashboard
  • MailChimp - Reports
    Reports
  • MailChimp - Customer profile
    Customer profile
  • MailChimp - Mobile app
    Mobile app
  • MailChimp - Campaign analysis
    Campaign analysis
  • MailChimp - Create newsletters
    Create newsletters
  • MailChimp - Automate workflows
    Automate workflows
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

1,763 Reviews of MailChimp

 

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Software Advice Reviews (52)
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Showing 1-20 of 52

Sheri from Our Lady, Mother of Mercy Foundation
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This program is a easy straight forward to use and doesn't require much background knowledge to be able to send a e-mail campaign

Cons

sometimes the templates are a bit finicky, when you have two columns, and then go back to one column, it can be hard to put another column in

 
 

Amy from Harvest Community Church
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent Resource for Small Business

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We have used MailChimp for just over 4 years. I had researched various options and tried out several options before selecting MailChimp. It had saved us so much time and energy not having to manually update contact lists and has improved the visual appeal of our emails and professionalism in our communication. It also integrates with our church database which is fantastic!

Pros

Member management, unsubscribe feature, automatic list clean up, stylish templates and layouts

Cons

Doesn't work well on an iPad.

 
 

Jamie from Seraphim Wellness Philadelphia
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the customizable options, that you can create your own templates & they give you tons of custom options to make it your own!

Cons

I've been using MailChimp for a while, and it's always delivered great results. I have no complaints!

 
 

Hannah from The Point Church
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Great Email Platform!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Really enjoy my experience with Mailchimp! Great features, easy to use, works well for the types of emails I'd like to send. I can collaborate with my design team on how mailchimp functions and for someone like myself who needs a drag-and-drop template, it's perfect! You can also dive into the HTML side of things. Mailchimp is great for managing lists as well! Definitely, recommend!

Pros

drag-and-drop template
customizability
list management
works well with other programs

Cons

pre-made templates could be more flexible

 
 

David from Leadership Transformations
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

I use MailChimp extensively, and have helped two organizations switch to Mailchimp for all their email campaign needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Not only user-friendly, but an enjoyable experience. Rich in features. Reports are easy to understand. User interface to create beautiful emails second to none. Emails look great. Available integrations with many other software programs/services like Wufoo.

Cons

I have never found the homepage / dashboard to be very useful, but other than that I can't think of any cons

 
 

Jasper from MedTech innocator
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Mail chimp review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Well made and relatively easy to use but definitely some key limitations in terms of managing the lists and editing the templates

 
 

Nelarvanh from Alternative Vibes, LLC
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

First time users

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We are a start up company, new to these services. MailChimps blogs and guides were so helpful and extremely comprehensible. I learned how to create a fancy email and code in the necessary features all in a timely fashion! The integrations are seamless as well! Definitely worth the investment.

 
 

Bethany from Tulsa Dream Center
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Great Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Mail Chimp is the great tool that I use almost on a daily basis! All of my different lists are there to choose from and the segment from, and the reports are great!

Pros

Easy to use and fully customizable.

Cons

Sometimes sends to my clients 'junk' folders.

Advice to Others

When you are initially sending an email out to your constituents, make sure they allow your mail to come to their inbox. Otherwise, the mail chimp emails will end up in their junk mail.

 
 

Rebecca from ACHC
Specialty: Healthcare / Medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Love using Mailchimp

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I love using mail chimp to send out email communications. As a designer, I love how simple it is but wish there was more flexibility to edit.

Pros

UI Interface is simple

Cons

Needs more flexibility

Advice to Others

Good software to use if you're looking for a quick, easy solution.

 
 

Jessica from Tampa Bay Arts & Education Network
Specialty: Non-Profit
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Great Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Mail chimp is really easy to use. Plus it integrates with our CRM system, NEON. In addition, I was schedule out emails which help with time management.

 
 

Carrie from Regal Oak Counseling, LLC
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Helpful Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

MailChimp is a great tool for building your list, sending out newsletters and keeping in touch with your audience. While it takes some time to figure things out, it is worth the time and energy required. It saves a lot of time and offers outstanding templates and options for creating marketing tools.

Pros

Time-saving, convenient, sensible workflow

Cons

It can be a little glitchy at times

Advice to Others

Patience is recommended. Once you get used to it, it is easy to use

 
 

Amber from Bellhops
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Great for mass communication and marketing emails!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This product is great for any mass email communication to your customers as well as potential customers. Has many integrations as well!

 
 

Sharon from Theatre Kavanah
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Mailchimp has worked great for our small organization!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We've been able to send out newsletters, announcements, and appeals easily for a couple of years now. Since learning how to design emails, I rarely get frustrated with the process. I'm sure there are features that would benefit us that I haven't explored, but most of what we need is right up front.

Pros

Meshes easily with our customer database, design is easy to learn and use, lots of great tutorial videos.

Cons

Wish there were more flexibility with design (adding text blocks in different places, adding backgrounds after you've placed text blocks). Sometimes I change my mind about how I want something laid out and it's not always easy to change. It would be great if you could edit the photo size in the document.

Advice to Others

For a small organization or company, Mailchimp should really do the trick.

 
 

Marney from breathing space yoga studios
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Easy to manage

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Easy to manage lists and send out emails to large groups of clients. Great tools for creating beautiful newsletters with lots of features and graphics.

 
 

Rob from Iron & Fire Ministries
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Still At the Head of the Class

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I first used MailChimp in 2011. I used it frequently until 2013 when my company went out of business. Just a few months ago I started using MailChimp again as my employment changed again. I was pleased to discover that during my three-year absence MailChimp has only continued to improve... everything. Templates are better. Tracking is easier. All of it... better.

Advice to Others

Start today. You will be glad you did.

 
 

Erica from MASNA
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Works perfectly with our monthly newsletter and allows us to track our customers and members. The templates are easy to use and customizing it to our needs really helps with the personalization of the corespondences.

 
 

Ross from Source Floor & Specialties Inc.
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Hands-off and super friendly to use.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

MailChimp is a super hands-off and easy-to-use piece of software for email distribution lists - and honestly, a big part of the appeal is how clean, uncluttered, and friendly the UI is. It just feels forgiving, like if you messed up a setting or an option you'd have a chance to go back and correct it before it was too late - and that you'd actually be *able* to find that setting on your own!

Pros

Clean, friendly UI that feels forgiving of mistakes and exploration.

Cons

I wish they'd condense their emailed receipts down to a single page!

 
 

Meredith from Berke
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Mail chimp is dummy proof! It makes email marketing accessible to everyone. And they continue to grow and evolve their product.

 
 

Jocelyn from Vision Hospitality Group
Specialty: Hospitality / Travel
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

MailChimp Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

We use this product to send out monthly newsletters and reports to our team. It was extremely easy to learn this product and instruct others to use it. I would recommend MailChimp to others looking for a product that produces quality newsletters.

Pros

Easy to use, looks very clean.

Cons

No cons at this time. The product is simple.

 
 

Erica from Flywheel Brands, Inc.
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Great for Simple Email Marketing

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I've been using MailChimp for years, and although I generally like the product, I've encountered roadblocks along the way. It's a system that's great for general lists that don't require a lot of segmentation as well as simple emails.

Pros

There is a lot of great reporting even with the free product.

Cons

Managing the lists can be cumbersome, especially when using the group or segmentation features.