Percolate Software


 

Percolate is a Web-based digital marketing management solution designed for midsize and large companies. It offers content management, brand and channel management and social media management within a suite.

This system allows businesses to centralize brand and channel management activities to improve customer experience across all customer touchpoints. Percolate also offers an end-to-end content creation and a brand publishing platform that helps users distribute content to organic and paid social media, websites, Drupal and other marketing channels.

This solution includes social media management tools to help users with content creation, distribution, paid media, audience management, social listening, analytics and customer care, as well as a unified portal to meet digital content marketing needs.

Together, these features can help users improve the quality of customer communication across all channels.

 

Percolate - Dashboard
 
  • Percolate - Dashboard
    Dashboard
  • Percolate - Feedback
    Feedback
  • Percolate - Employees
    Employees
  • Percolate - Assets
    Assets
  • Percolate - Calendar
    Calendar
  • Percolate - Create ads
    Create ads
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

14 Reviews of Percolate

 

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Software Advice Reviews (1)
More Reviews (13)

Showing 1-1 of 1

Sarah from St Edwards University
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Simple. Elegant. Sophisticated.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I enjoy using this product for our social media purposes because of the flexibility across different platform.

Cons

Onboard training is intensive, but that's just due to all the features. Recommend spending multiple sessions to get comfortable with the product.

 
 
 
Showing 1-13 of 13

Kim from Virtue Cider

March 2017

March 2017

Great tool for product marketing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Percolate has been a great tool to organize assets and monitor our social media accounts. Composing and scheduling posts is a breeze, and the customer service and support is best-in-class; always timely, friendly, and helpful!

Source: Capterra
 

Kenny from VaynerMedia

March 2017

March 2017

Great Platform to Manage Community Management

Ease-of-use

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Value for Money

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I started using Percolate when I started at Vayner from day one. Although I know the platform offers a suite of different features for tracking, deploying and housing social content, I use it mainly as a workflow platform to manage community engagements. It allows me to easily sweep for tweets and engagements. Specifically, if it's something I need to flag to my managers, I can easily flag the tweet or message and attach a note to it for context. From there, my managers are notified via email and can quickly address the flag. The platform really helps to streamline my daily sweeps and gives me great visibility to track all of our social channels efficiently.

Source: Capterra
 

Hannah from Marriott International

March 2017

March 2017

Percolate is Mostly Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

I've been working with Percolate for almost a year now. It has definitely improved over that year. The platform is relatively simple to use and makes creating content very easy. I like the way asset manager is set up and if I needed approvals for things, it would be easy to do those through Percolate.
My biggest problem with Percolate is the Analytics and then tracking a campaign. It's difficult to categorize things and then the analytics are still not quite vast enough to be able to use for reports I give to executives. The customer care is usually responsive within 24 hours but by the time they get back to me, I've usually had to find another way to go around it anyway.

I also have problems with posting from Percolate to Facebook because I worry the videos won't work as well if posted through Percolate. All videos I post natively just in case Percolate messes something up. But overall pretty good experience.

Source: Capterra
 

Gary from Verizon Digital Entertainment - go90

March 2017

March 2017

Percolate for the record!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We have had a great overall experience with this software! Would recommend it to other Marketing Organizations.

Pros

The collaboration features and keeping info in one central place.

Cons

Uploading video files can be slow. Disappointed that it doesn't support all files types as we were told. Would be great if you could export to Excel or Word or PowerPoint files. Also the calendar needs a quarterly and annual view.

Advice to Others

n/a

Source: Capterra
 

Jean from Cisco
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

March 2017

March 2017

Expectation for Percolate

Ease-of-use

Functionality

Product Quality

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Value for Money

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Usability
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Functionality
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Quality
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Useful and helpful for releasing our content thru multichannel to the targeted audience. Need to be intelligent to use it easily, with more option list instead of lot of description to be filled. Need more clear guidance for any correction. Need its value in time efficient without replicated work. Need its easy-going with country official languages.

Pros

multichannel list to choose and could automatically delivered in schedule to the right place to the targeted readers

Cons

Many steps duplicated even after submission, unclear guidance for correction, lack of intelligence and flexibility

Advice to Others

Hope localization in the country languages

Source: Capterra
 

Dan from Dow
Number of employees: 10,000+ employees Employees number: 10,000+ employees

March 2017

March 2017

Percolate review

Ease-of-use

Functionality

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Value for Money

Ease-of-use
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Support

The tool itself is top notch from a capability standpoint. The real separator over the competition is the service level that they provide. Every person who touches our account is qualified, knowledgeable, proactive and always willing to help with even the most mundane of requests.

Source: Capterra
 

Kim from icuc.social
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Using Percolate for Social Media management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Currently using Percolate for a big brand client where we provide moderation and engagement through this tool. The tool is somewhat easy to use, but I would say that at first sight it is not easy to navigate. With a quick tutorial, though, everything should make sense. I think the labeling of the various sections could simplify the user interface.

Pros

Ability to see multiple streams in one window is a huge plus.

Cons

overall user interface seems a little more complicated than it should be.

Advice to Others

no.

Source: Capterra
 

Ashley from BR

March 2017

March 2017

Review - UX

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Love the user experience, but sometimes the functionality doesn't work. I wish there was an undo/back button when creating graphics.

Source: Capterra
 

Jackie from Carrot Creative

March 2017

March 2017

Jackie Bergin Review

Ease-of-use

Functionality

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I use Percolate on a daily basis to help run and manage multiple brand's social presences and pages. Overall, I find the functionality to be great.

Source: Capterra
 

Patti from Tom's of Maine

March 2017

March 2017

Easy to find all new posts/messages/social media mentions

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Functionality

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Value for Money

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Search function is not easy/user friendly. With that said, this is a great tool to have all social media in one place. Easy to use, great for responses.

Source: Capterra
 

Casey from Envision Healthcare
Number of employees: 10,000+ employees Employees number: 10,000+ employees

December 2016

December 2016

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
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Support
Source: GetApp
 


December 2016

December 2016

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Support
Source: GetApp
 

Jason

July 2015

July 2015

Ease-of-use
Usability
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Quality
Value for Money
Value
Support
Support
Source: GetApp