REACH Software


 

REACH Media Network offers digital signage solutions that help display announcements, news feeds, schedules, sports scores, social media feeds and other information directly onto digital signage boards in real-time.

REACH helps users customize their signage according to their brand standards, and the solution offers a variety of templates and widget options to display and deliver information. It can integrate with Facebook, Twitter, Instagram, RSS feeds and live TV, among others.

REACH supports multiple display options including full-screen announcements, portrait or landscape displays and vertical-screen announcements. It can either be installed on-premises or be hosted in the cloud and can integrate with other third-party software as well.

REACH Media Network also offers services such as menu boards, web calendars, room schedulers and video walls.

 

REACH - Display board
 
  • REACH - Display board
    Display board
  • REACH - Weather announcements
    Weather announcements
  • REACH - Mobile app
    Mobile app
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

43 Reviews of REACH

Showing 1-20 of 43

 

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Mike from New Haven-Adams Twp Parks & Recreation Dept.

July 2017

July 2017

We have had a good working relationship

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Ease of use and it is very informative. We are using this in a new community center and this will allow us to share our programs with visitors

Cons

Not any I can think of yet, we have been using it for a year and have only had a few issues that have been taken care of

Source: Capterra
 

Julie from Arapahoe Park and Recreation District
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

I've only dealt with changes of format and have always had good experiences.

Ease-of-use

Functionality

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Pros

It appears that format changes are done very easily and I have heard no complaints from staff that administrates the messages.

Cons

At times our digital screen minimizes itself. I'm not sure what the issue is but it happens infrequently.

Source: Capterra
 

Georgia from Clay County
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Very good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
Value
Support

Easy to change the text on the sign on an ongoing basis.

Pros

Easy to use and I like to be able to add all events with start/end dates at various times and not the week or day of the actual event.

Cons

Seems to work best on Google Chrome. (I'm old school. :)) I really don't have any other comment because I really like the software.

Source: Capterra
 

Tricia from Embassy Suites Bloomington
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Wonderful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
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Support

It is a visually pleasing way to display what it going on in our hotel.

Pros

It is really easy to use. They just completed an update and made it even more functional, increasing the possibilities. I love using this because it makes it so easy for our Digital reader boards and info we want to pass onto our guests.

Cons

When my reader boards aren't working, which doesn't happen very often. Even when it does the technical support team helps troubleshoot what the problem is and get is corrected as quickly as possible.

Source: Capterra
 

Julia from Hearthstone Group
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

GUI is not user-friendly but the customer support makes up for it

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Fairly flexible if you know what to look for. It has alot of options has far as content and layout.

Cons

It's hard to navigate. It isn't something that you can just log in and figure it out by playing around with it.

Source: Capterra
 

Karen from WECMRD
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Amazing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
Product Quality
Quality
Value for Money
Value
Support

I love advertising our programs through videos and this made it easy for our guests to experience our features.

Pros

Very easy to use, fast uploads and support is always available. Also very excited to try the new app feature.

Cons

I can't do multiple downloads at the same time or at least don't know how to, but it's easy to learn.

Source: Capterra
 

Julie from Greater Holyoke YMCA
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Program is easy to use and the Customer Service has been fantastic!

Ease-of-use

Functionality

Product Quality

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Value for Money

Ease-of-use
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Quality
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Support

We used to have a dry erase board int he front with the classes listed. This software has allowed us to have the same information but with more professional look.

Pros

Easy to manage and customize. Love that it is branded. It looks fantastic and we have received great feedback from members.

Cons

The font on our scrolling schedule is small (I want to see if we can get this bigger). Not much else that I dont like about it.

Source: Capterra
 

John from University of Regina
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

July 2017

July 2017

I am very satisfied and pleased with the REACH system.

Ease-of-use

Functionality

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Value for Money

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A dynamic multi-media information system that is used throughout our sport and recreation complex to promote programs and services.

Pros

This software is very easy to use and I like the features and functionality. The technical support is outstanding.

Cons

I wish there was a larger library of images, graphics and perhaps additional video/animation features. However, REACH is a very progressive company and are very quick to address customer needs.

Source: Capterra
 

Maddie from Christiansburg Aquatic Center
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

Very easy to use and user friendly. Customer service is awesome and friendly. Highly recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Easy to use and easy to load announcements on our lobby TV

Pros

I love that I can use this product and update the announcements from my computer and they go directly to the signage in the lobby. Very user friendly, didn't take long to learn all the features. I also love how I can schedule announcements ahead of time and also schedule the ending date. The program also offers a great variety of stock photos

Cons

There has only been one time that the signage in the lobby said it was "updating" and I couldn't get it to actually update. I had to turn the little computer off and restart it. Other than that, I have no other issues.

Source: Capterra
 

Ben from Parkview Huntington Family YMCA
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

REACH has given us an easy to use and cost-effective way to reach our members.

Ease-of-use

Functionality

Product Quality

Customer Support

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Pros

The interface is very intuitive and easy to use for building new announcements and schedules. The initial training was a breeze and it's simple to get new users up to speed as we involve additional staff in the marketing process. Customer support has also proven to be very responsive.

Cons

The only thing I would change is to make the software work in kiosk mode on smart TVs without requiring the additional mini-PC. This would be a cost savings for our organization and we would probably use the software in more locations.

Source: Capterra
 

Will from Southern Union State Community College
Number of employees: 201-500 employees Employees number: 201-500 employees

July 2017

July 2017

Very easy to use and great customer support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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We were able to create a custom template to display all of the information we wanted shown.

Pros

I like that it is very customizable and fits our needs. It is very easy to upload content and design the display the way we want it to look. Also the price was great for all of the functionality that it has.

Cons

If I had to pick something I like the least about this software, I would say that it is sometimes difficult to exit the view on the computer we have running the software. We usually do CTRL+ALT+DELETE to restart the computer.

Source: Capterra
 

Lauri from City of Mustang

July 2017

July 2017

My experience has been great with Reach. It is very user friendly & tech support is terrific

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Pros

The ease of use is my favorite thing about Reach. Being able to control multiple screens from the new dashboard it great. I am looking forward to watch some of the training pieces that have been added because I feel like I am only scratching the surface of what I can do. The new menu board for the pool looks great!

Cons

We keep adding televisions with a couple more coming this year so my dashboard list is getting full of devices to keep up with! I did get a little confused when the IP address changed & my computer kept defaulting back to the old sign in screen. I wish there were more hours in a day to be able to spend time exploring the new tutorials.

Source: Capterra
 

Lori from Southern Glazer's Wine & Spirits of South Carolina

June 2017

June 2017

This software is a great tool to help us communicate with our employees.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Pros

It is very versatile and allows you to import pictures and videos to your screen. You can post announcements, flyers and get messages and information out to your employees. There is a variety of template selections and media/news tickers available.

Source: Capterra
 

Kodie from The Centre-Rolla Parks and Recreation
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Highly Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our digital information display board has been a blessing! Our patrons and daily visitors love to see the exciting things we display as well as easy access to important information. The team working with us has been amazing! Always quick to respond and super helpful. I would definitely recommend REACH Media to any one looking for digital displays.

Pros

Ease of use. Visually pleasing.

Cons

The scrolling daily schedule events fall off after they are over for the day. Our patrons like to see all of the classes in a specific day so they can plan for the next week.

Source: Capterra
 

Mike from Randolph Central School District
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Excellent and Affordable Digital Signage Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
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We had looked at many products over the years to bring Digital Signage to our K-12 campus, recently the push became more intense to make it a reality. After lots of research, REACH was the winner in our book. With the affordability and ease of use it was an easy decision for us. Can¿t wait to see what new features and enhancements they bring in the years to come.

Pros

Ease of Use
Appealing appearance
Integration with iCal
Excellent Customer Support

Source: Capterra
 

Linda from Petros Network
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Game-changer for our Non-Profit

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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We did a lot of research and there isn't any software that comes close to REACH. Whether it be our church planter, widow or orphan sponsorships to our various projects, REACH has been able to help us advance our program and communicate with donors online professionally and in a timely manner. Not only that, they offer peer to peer fundraising, campaign management and a simple shopping experience.

Our internal team: Historically, our team members had to have an intermediate level of understanding of inDesign, our database, Photoshop, HTML, Excel, Word (merge), and Lightroom. REACH's simple interface allows us to do all of our communication, edits and merges inside the tool quickly and professionally. We are also able to give or restrict user permissions to keep usability simple for a variety of team members. Team members can post information to an online sponsorship, supporter or project and/or create attractive pdfs to send to donors.

Donor Relations: Our donors love that they have 24/7 access to their sponsorships or projects and are able to adjust their donations as needed.

Customer Service: REACH's customer service is excellent. Not only have they resolved any challenges quickly, but they have really listened to us and other customers to improve their tool. Our experience has been the owner of the company has field experience along with a grasp on current/leading technologies that has allowed him to create a tool that really helps the nonprofit in a cost effective way.

Source: Capterra
 

Sharon from Jackson State University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Reach Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

I have worked with Reach for over one year. They have an excellent team of people to work with.
Anyone who wants a realibly company to work with Reach is it.

Pros

ease of use

Cons

n/a

Advice to Others










none at this time

Source: Capterra
 

Felicia from Wood Automotive Group
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Exceptional digital signage solution at a great price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We needed to update our digital signage for multiple car dealerships and, after doing much research, I discovered Reach Media. They have been exceptional in their initial presentations and price, subsequent installs, technical support, training, and fielded many questions with a great attitude. The solution has an easy interface and it's super easy to upload videos or graphics to our various TVs at our different locations. Thanks so much for a great job!

Pros

Ease of use and great technical support.

Cons

No complaints so far!

Source: Capterra
 

Katie from Variety Village

January 2017

January 2017

Awesome product - fantastic customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Our organization uses REACH screens and app. Their product is exactly what we needed but above all their customer service is amazing!!

Source: Capterra
 

Michael from Abilene Christian University
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

An excellent value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Reach has gone above and beyond our expectations to make sure that we are 100% satisfied with our purchase. Customer service has been remarkable and versatile to matching every need we have, even the ones that ended up being rather unique. Highly recommended.

Pros

Easy to use, easy to teach.

Cons

Cross-platform (specifically Mac) solutions are not terribly reliable. Works 100% great on PC though.

Advice to Others

Lightweight and full-function. An excellent solution, especially for beginners.

Source: Capterra