truDigital Signage Software


 

truDigital Signage is a cloud-based digital signage solution designed to help with digital communications. It allows users to upload files, including videos and images, to the truDigital cloud. From there, users can add the files to any of their display screens.

truDigital Signage helps users manage files, organize content and manage multiple screens from a centralized dashboard. Users can also send content to individual locations or groups, and they can download reports.

truDigital Signage tracks ads and other content to monitor how they are played, so users can identify what content their audiences respond to more. The system also offers photo editing capabilities, file import/export options, search functionalities and a summarized view of users’ media assets on a single dashboard.

truDigital is targeted at small, midsize and large enterprises in a wide range of industries, including automotive, financial services, government, health care, retail and education.

 

truDigital Signage - Dashboard
 
  • truDigital Signage - Dashboard
    Dashboard
  • truDigital Signage - Download reports
    Download reports
  • truDigital Signage - File import and export
    File import and export
  • truDigital Signage - File manager
    File manager
  • truDigital Signage - Manage content
    Manage content
  • truDigital Signage - Proof of play summary
    Proof of play summary
Supported Operating System(s):
Web browser (OS agnostic)

91 Reviews of truDigital Signage

Showing 1-20 of 91

 

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Joe from Kill the Ball Media

March 2017

March 2017

Fantastic All Around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Value
Support

Customer Representative is great. He has chatted with me on a few different items and always makes sure that the issue is resolved in a quick manner. Awesome job!

Source: Capterra
 

Corenne from Great Plains Cleaning Systems
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Love this service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Quality
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Support

We got this at the beginning of this year. The ease of setting it up was amazing. It barely took any of my time up to get it up and running. My favorite part is how friendly and helpful the customer service is. They are always ready to help you out.

Pros

The customer service and simple set up

Cons

Some of the templates lack what I need

Source: Capterra
 

J from Youth Guidance

February 2017

February 2017

Great tool!

Ease-of-use

Functionality

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Support

We were happy to find truDigital. We had another platform and had issues. For a long time our screen was blank. truDigital has proven to be a great solution and it's easy to navigate. We are enjoying having content flowing in our lobby again!

Source: Capterra
 

Jamie from Chuck-A-Rama

February 2017

February 2017

Great Customer Experience

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
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Support

This is my first time using any sort of a digital media software. It took me a minute to figure it out and I had a few questions, but the Live Chat support was fast and very helpful. We are excited to try it out!

Source: Capterra
 

Todd from Seattle-Tacoma Internaional Airport

February 2017

February 2017

Sea-Tac Demo

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Rep was very responsive to an issue I created with too many commands to the player. He know exactly what to do and we are back in business. Thanks

Source: Capterra
 

Nico from CGFNS International Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Excellent Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Trudigital offers truly professional customer service with a quick response time providing the customer with immediate satisfaction. Thank you!

Source: Capterra
 

Randy from San Marcos CISD
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Awesome support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer Support was quick to respond. Knew the problem right away and in less than 2 minutes I was up and running.

Pros

Versatility

Cons

0

Advice to Others

no

Source: Capterra
 

Bill from Yokohama Industries Americas

February 2017

February 2017

Customer support is GREAT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

Rep was available right away and was able to help me without even making a phone call. This is great!

Source: Capterra
 

Moses from St Paul Lutheran Church

January 2017

January 2017

Best Product, Best Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Support

I didn't know this company before but I took a chance. It has been a great experience from their product to their service. I have used their Player for 2 Months now and it has been great. I recommend service for anyone out their and I truly believe you will never regret.

Source: Capterra
 

Michael from US Xpress, Inc
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Always a great experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Support is prompt and always helpful with any and all questions or issues. Great team of folks at TruDigital.

Pros

Ease of use. Customer Service.

Cons

N/A

Advice to Others

N/A

Source: Capterra
 

Jean from Summit Property Managment Group
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Quail Hollow

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Functionality
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Quality
Value for Money
Value
Support

The team at trudigital was wonderful. I called many times with many different issue and Justin and his team were patient and helpful until we solved the issues I was having. Thanks so much.

Source: Capterra
 

Howard from Northwell Health
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

Friendly, efficient customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been a customer of TruDigital for over 3 years and can always count on excellent customer service from the team. They are prompt, courteous, informative and go above and beyond to resolve any issue. Just got off a personal phone call to help troubleshoot my issue, and minutes later I was back up and running. Thank you!

Pros

Ease of use, and reasonable cost/expenses.

Cons

Some delay when uploading new slides and videos to the cloud based app.

Advice to Others

None

Source: Capterra
 

Shane from BHC Insurance
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Does exactly what we want

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

The setup was painless; the day-to-day use is easy. Our receptionist started off insisting she wasn't going to be responsible for the lobby TV. Once we showed her how easy it was, though, she took right to it and doesn't ever have a problem. The only issue we've had has been when the power blinks. The little TruDigital unit is velcroed behind the TV, so when the power blinks, someone has to walk over there and hit the power button. Even a small built-in battery to keep the unit up for a minute would save that grief. Since the remote is IR and requires line of sight, you have to walk over to the wall to point the remote behind the TV, but we almost never need to use the remote for anything. So an RF remote might be a good addition, but really not necessary. It's very flexible, has lots of handy built-in content, and works seamlessly with our custom content. It even makes our FaceBook presence look good.

Pros

Ease of use and custom content

Cons

No internal battery for power blinks.

Advice to Others

Be sure to mount the box in such a way that you can reach the power button. I recommend velcro so you can pull the unit out on the off chance you need to.

Source: Capterra
 

Heather from Millcreek of Arkansas
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Very Helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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Support

Customer Service has been great. ease of use and features can be improved. Would really like to see my powerpoint settings to be saved because there are certain slides i want to be 45 secs wher others i want other timings

Pros

haven't had it long enough ot figure this out yet

Cons

not keeping my powerpoint settings

Advice to Others

incorporate powerpoint settins

Source: Capterra
 

Bill from Westmont College
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Great solution for the price.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

After trying to implement a MUCH more expensive server-based program that did not perform as advertised, our second round of research uncovered TruDigital. One of our prime directives was that the program needed to 100% web based/hosted and accessible to all our users via PC or Mac without any software install required. We have been amazingly happy with this service, and quickly and easily built a robust program for multiple users to display announcements to our students on three adjacent 75" screens in our dining commons. It is also used on a smaller screen in the back by our food service contractor for communicating with their employees. Creating and posting content is super easy. We can use our own slides created with Photoshop or Powerpoint, or use templates provided by TruDigital. We have displayed video "commercials" we've created. We used the video feature to create cool decor for our annual Christmas dinner....a video fireplace on the center screen, and snow (again, video) falling outside the "windows" on either side! The students also appreciate the AP news feeds and weather info that are TruDigtital templates. The technical support staff are terrific, and almost all issues are resolved in minutes via their chat feature (including adding users in seconds), but they'll also call you right away when the phone is going to work better. Another imperative for us that TruDigital provides is different users having different access to any combination of the content players we need them to have. We expect to expand the program to other parts of the campus in the coming year. If there is any downside at all, it would just be that I'd like to see some other options in the templates provided, but that hasn't slowed us down. If you'd like to talk to me about TruDigital, please feel free to contact me or just call them. They're fabulous human beings.

Advice to Others

All users with access to a particular content player have access to each other's stuff, but we solved that by developing a few simple internal protocols about file names identifying the user, only admins (2 of us) can delete stale content from the live players if the user misses it, and NO ONE can delete anyone's developed templates. It's working well in our environment.

Source: Capterra
 

Lisa from Bellingham Public Schools
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Awesome help!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm always happy with the customer service at trudigital. They are friendly, quick and competent! Thanks!

Pros

Very easy to use and set up.

Cons

No cons.

Source: Capterra
 

Brady from First National Bank of Layton
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Excellent Tool for Easy Advertising

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support

I am impressed with the device overall and the amazing customer support that TruDigital offers. I would highly recommend them to other businesses as well!

Pros

Easy to use, remote updates to all of our branches

Cons

I wish there was a little bit more one-on-one training for the online dashboard. I have had to sort of figure it out on my own.

Source: Capterra
 

Aaron from Gladding Ridge

December 2016

December 2016

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Product Quality
Quality
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Support

So far things have been great. Anytime I need help someone is always available via chat to get things resolved and provide product education.

Source: Capterra
 

Sid from Graphic Media Solutions

December 2016

December 2016

Justin Tran

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
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Support

The representative was a great help on a technical question I had and promptly provided information needed.

Source: Capterra
 

Vanessa from GreenField

December 2016

December 2016

TruDigital Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Product Quality
Quality
Value for Money
Value
Support

My experience has been good overall. Customer service has been great, the templates are a little hard to use at times as I have access to multiple locations. No Canadian templates make it difficult to show holidays, weather etc.

Source: Capterra
 
 
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