Kicksite Software


 

Kicksite is a cloud-based martial arts solution designed for small and midsize martial arts schools and academies. Key features of Kicksite include attendance tracking, fee collection, lead management, rank management and social-media integration.

Other features of Kicksite are student check-in, inventory tracking, event management, student ranking and a student portal. The dashboard allows users to view and monitor metrics such as absent students, membership status and upcoming birthdays.

Kicksite offers Facebook integration, which enables users to post information such as belt promotions, events and birthdays to their social media. This feature allows students to share achievements on their wall. Live customer support through email and phone is available as well as newsletters, white papers and videos for additional support.

 

Kicksite - Attendance tracking
 
  • Kicksite - Attendance tracking
    Attendance tracking
  • Kicksite - Dashboard
    Dashboard
  • Kicksite - Events calendar
    Events calendar
  • Kicksite - Prospects
    Prospects
  • Kicksite - Student list
    Student list
  • Kicksite - Student portal
    Student portal
Supported Operating System(s):
Web browser (OS agnostic)

100 Reviews of Kicksite

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norman from East Coast Tae Kwon Do
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Great experience even with having such a small school of less than 50 members.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and follow. Everything can be generated into any report you may need and printed off. The student info to collect is perfect for all ages and allows me to track students as well as communicate with their parents.

Cons

One or two areas like invoices or for payments, it would be great for it to automatically go back to what ever main list/page you were on "after" a transaction was completed. But that is my method, and may not be important for others.

Source: Capterra
 

Thomas from Infinity Martial Arts & Self Defense

May 2017

May 2017

We use this software in our martial arts business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I like the ease of use of the software. It has a fairly intuitive interface, as well as, several useful features.

Cons

Right now, it appears that there are a few features that are either in development or non-existent. It would have been nice to be able to import our existing attendance data into Kicksite rather than having to manually enter the info. Also, I really wish the lead html widget would work with a Facebook ad.

Source: Capterra
 

Melinda from Infinity Martial Arts

April 2017

April 2017

Great online tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I used Kicksite for several years and was talked into trying a different product. I would like to go back and use kicksite after I am out of my contract.

Source: Capterra
 

Justin from Range Martial Arts
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Great time-saving organizer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kicksite was used as a replacement for a system that we had developed in-house and used over the past eight years. The features available matched very close to that system, and over the past few months the staff has been able to become comfortable with the system and utilize it well. Support is quick and if the system doesn't have a specific feature yet, they can suggest alternative ways to do it!

Pros

Ease of use, multiple program and membership management, finance reporting

Cons

Attendance mass check-in based on program rather than membership. trial membership attendance cannot be entered via mass check-in

Advice to Others

1. automated messaging options with selectable memberships*
2. event invites based on membership instead of program*
3. Allow for multiple user-defined custom fields on student edit screen (remove belt size from hard-coded fields)
4. built-in calendar for class schedule/plans

* can be accomplished by copying Programs and renaming them, but that just duplicates data unnecessarily.

Source: Capterra
 

Shannon from Karate Kicks/Gracie United of Alexandria

November 2016

November 2016

Easy Transition!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Kicksite has been wonderful as we transition from our current dojo software to kicksite. They have helped get all the student data transferred with little work on our part. They have provided excellent training on their system. And their product fits our needs perfectly. We look forward to a great working relationship with them!

Source: Capterra
 

Jennifer from Twin Falls ATA
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Don't Hesitate!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We opened our studio not even a year ago and quickly signed up for Kicksite. I wouldn't have it any other way! Others we knew started with excel files and hard copies of everything and were a mess! We jumped on board with a great company who have made sure that we are able to access all of the pertinent information quickly and easily. They have inventory management and attendance tracking as well as Facebook integration. Really, almost everything we've thought we might need, they have. And the customer support is amazing, they are always quick to reply and answer my questions, from the easiest to the most difficult and head scratching.

Source: Capterra
 

Annette from Master Palacios ATA Martial Arts
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Owner and Chief Instructor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self.

Pros

Integration.

Cons

Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount.
Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain.
ATA communication link. Not sure entry of testing results is efficient yet. I will try to use it again after August 26 testing, however, a video tutorial would be nice. I have to submit a Tiger testing, then ask headquarters to hold before shipping certificates, then submit a MAK and Adult testing. I don't see a way to do that at kicksite.
Website Dojo communication link. I am getting leads from my website and having to enter them separately into kicksite. I'd like them to communicate.

Source: Capterra
 

Lynn from Martial Arts
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2016

June 2016

Invoice Copies

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer Service was very professional, knowledgeable and helpful! I love how the site was very user friendly. I loved the training documents and videos.

Pros

It had everything I needed (Invoices, belt ranks, notices, and videos)

Cons

none

Advice to Others

If they discontinue the software get copies of your invoices asap.

Source: Capterra
 

Summer from Tiger Rock

June 2016

June 2016

Ms. Bradshaw

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I had several things going on with my account. Ms. Bradshaw walked me through them all over the course of several days and now everything is fully functional. Thank you so much for your patience.

Source: Capterra
 

Elisa from Sentosa Martial Arts

May 2016

May 2016

GREAT and easy to use!!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros are all the bells and whistles without extra fees nickel and diming us to death--cons are reports need more detail and ease of use.

Also--would be helpful to be able to separate out the 'all-or-nothing' setup for employees :0)

Source: Capterra
 

Pam from Academy of Self Defense

April 2016

April 2016

Best Customer Service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I worked with Melissa Tinkler for my training and when I had any subsequent questions or problems. She has been a joy to work with, making everything easy to learn. The software itself has been fun to dive into. It really is a nice straightforward way to manage all the data. I look forward to really putting it to more and more use as we get everything up and running.

Source: Capterra
 

Brittany from BB4L

March 2016

March 2016

Great service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I relatively enjoy how the program works. It's a simple program, but it is slightly difficult to maneuver at first. The training program helped me quite a bit, as did the availability of assistance.

Source: Capterra
 

Mickey from ATA

February 2016

February 2016

Kicksite keeps you focused on your Students!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I believe the program is easy to use and gives you up to date info on where you stand on your business at any moment.

Source: Capterra
 

Rich from Straight Blast Gym of Niagara

January 2016

January 2016

An Exceptional Product With Customer Service To Match

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have nothing but the highest praise for Kicksite! It is so simple to use, makes running the business end of my martial arts school so easy, and it allows me to provide exceptional customer service to all my members.

As great as Kicksite is, it is the customer service that sets it apart from others. Anytime I have had a need for their help they are in contact with me immediately, and they take care of things fast. Jason has always went above and beyond to provide the best customer service ever, and he genuinely cares about establishing a relationship with you. He treats you with sincerity and honestly cares about seeing your business do well.

I would highly recommend Kicksite to anyone that wants the easiest system they could use to help grow their martial arts school, and for anyone that wants to have the BEST customer service they could ever receive.

If you ever want to talk to me about my experience with Kicksite, please feel free to contact me anytime.

Rich Beaupit
Owner / Head Coach
Straight Blast Gym of Niagara

sbgniagara.ca

Source: Capterra
 

Michael from Mt. Si Karate

January 2016

January 2016

6 stars

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

If I could give 6 stars, I would. I love these people!

Source: Capterra
 

Sharon from The Martial Instinct

November 2015

November 2015

Great product & Excellent customer service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've only just started with Kicksite but so far it has been great. The software is very "user friendly" even coming from a completely manual system I am so impressed with their customer service. In this age of automated messaging it is refreshing to be able to always talk with a representative when I need to or when I have questions The Kicksite team is always ready to help

Source: Capterra
 

Melinda from Infinity Martial Arts

November 2015

November 2015

Excellent Customer Service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Kicksite is a great online tool to keep track of your students, classes attendance and events. They are always willing to hear ideas and provide feedback and/or assistance. I looked into several different companies and very happy that I chose Kicksite!

Source: Capterra
 

Megan from Girtons ATA Taekwondo

November 2015

November 2015

Easy user interface, excellent customer service.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Grateful to be able to email or call with questions and have answers immediately. Best decision we have made to join Kicksite.

Source: Capterra
 

Garth from KTA

October 2015

October 2015

Outstanding Product - Easy to use - Friendly, prompt, and courteous customer service!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Kicksite has revolutionized my business and enabled us to provide a higher level of customer satisfaction. This web-based platform enables us to interact with our clientele more efficiently and professionally. Kicksite is very user-friendly for even the most basic computer user. Kicksite's friendly, prompt, and courteous customer service department provides immediate solutions to any challenges related to its use. This is why I believe Kicksite deserves a five-star rating across the board!

Source: Capterra
 

David from Alamogordo Tiger Rock

October 2015

October 2015

Not 4 U - unless you want to make life better for you, your staff and your students.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Great software! It allows me to do what I love and spend much less time in the office, and the student relationship management is much better than I was doing! The automatic communication and attendance tracking is a great time saver. The student check in works great and helps motivate students to attend.
Great financial tools through a five star merchant. The rates are great, and there easy to set up options for recurring billing, retail purchases and event registration.
Great staff! They answer questions and are ready to help you get the most out of their software!

Source: Capterra