Kicksite is a cloud-based martial arts solution designed for small and midsize martial arts schools and academies. Key features of Kicksite include attendance tracking, fee collection, lead management, rank management and social-media integration.
Other features of Kicksite are student check-in, inventory tracking, event management, student ranking and a student portal. The dashboard allows users to view and monitor metrics such as absent students, membership status and upcoming birthdays.
Kicksite offers Facebook integration, which enables users to post information such as belt promotions, events and birthdays to their social media. This feature allows students to share achievements on their wall. Live customer support through email and phone is available as well as newsletters, white papers and videos for additional support.
norman from East Coast Tae Kwon Do
Employees number: 1 employee
Easy to use and follow. Everything can be generated into any report you may need and printed off. The student info to collect is perfect for all ages and allows me to track students as well as communicate with their parents.
One or two areas like invoices or for payments, it would be great for it to automatically go back to what ever main list/page you were on "after" a transaction was completed. But that is my method, and may not be important for others.
Thomas from Infinity Martial Arts & Self Defense
I like the ease of use of the software. It has a fairly intuitive interface, as well as, several useful features.
Right now, it appears that there are a few features that are either in development or non-existent. It would have been nice to be able to import our existing attendance data into Kicksite rather than having to manually enter the info. Also, I really wish the lead html widget would work with a Facebook ad.
Melinda from Infinity Martial Arts
I used Kicksite for several years and was talked into trying a different product. I would like to go back and use kicksite after I am out of my contract.
Justin from Range Martial Arts
Employees number: 2-10 employees
Kicksite was used as a replacement for a system that we had developed in-house and used over the past eight years. The features available matched very close to that system, and over the past few months the staff has been able to become comfortable with the system and utilize it well. Support is quick and if the system doesn't have a specific feature yet, they can suggest alternative ways to do it!
Ease of use, multiple program and membership management, finance reporting
Attendance mass check-in based on program rather than membership. trial membership attendance cannot be entered via mass check-in
1. automated messaging options with selectable memberships*
2. event invites based on membership instead of program*
3. Allow for multiple user-defined custom fields on student edit screen (remove belt size from hard-coded fields)
4. built-in calendar for class schedule/plans
* can be accomplished by copying Programs and renaming them, but that just duplicates data unnecessarily.
Shannon from Karate Kicks/Gracie United of Alexandria
Kicksite has been wonderful as we transition from our current dojo software to kicksite. They have helped get all the student data transferred with little work on our part. They have provided excellent training on their system. And their product fits our needs perfectly. We look forward to a great working relationship with them!
Jennifer from Twin Falls ATA
Employees number: 2-10 employees
We opened our studio not even a year ago and quickly signed up for Kicksite. I wouldn't have it any other way! Others we knew started with excel files and hard copies of everything and were a mess! We jumped on board with a great company who have made sure that we are able to access all of the pertinent information quickly and easily. They have inventory management and attendance tracking as well as Facebook integration. Really, almost everything we've thought we might need, they have. And the customer support is amazing, they are always quick to reply and answer my questions, from the easiest to the most difficult and head scratching.
Annette from Master Palacios ATA Martial Arts
Employees number: 2-10 employees
Maggie (and ALL staff) have been extremely attentive and professional especially at times when I was not my best self.
Inventory (not sure if it's a user error or lack of education on use) - would like a order list once inventory levels reach a set amount.
Email - after reviewing the tutorial, I am able to create more aesthetically pleasing emails, however, going through the time and effort of uploading pics into Flickr is a pain.
ATA communication link. Not sure entry of testing results is efficient yet. I will try to use it again after August 26 testing, however, a video tutorial would be nice. I have to submit a Tiger testing, then ask headquarters to hold before shipping certificates, then submit a MAK and Adult testing. I don't see a way to do that at kicksite.
Website Dojo communication link. I am getting leads from my website and having to enter them separately into kicksite. I'd like them to communicate.
Lynn from Martial Arts
Employees number: 51-200 employees
Customer Service was very professional, knowledgeable and helpful! I love how the site was very user friendly. I loved the training documents and videos.
It had everything I needed (Invoices, belt ranks, notices, and videos)
If they discontinue the software get copies of your invoices asap.
Summer from Tiger Rock
I had several things going on with my account. Ms. Bradshaw walked me through them all over the course of several days and now everything is fully functional. Thank you so much for your patience.
Elisa from Sentosa Martial Arts
Pros are all the bells and whistles without extra fees nickel and diming us to death--cons are reports need more detail and ease of use.
Also--would be helpful to be able to separate out the 'all-or-nothing' setup for employees :0)
Pam from Academy of Self Defense
I worked with Melissa Tinkler for my training and when I had any subsequent questions or problems. She has been a joy to work with, making everything easy to learn. The software itself has been fun to dive into. It really is a nice straightforward way to manage all the data. I look forward to really putting it to more and more use as we get everything up and running.
Brittany from BB4L
I relatively enjoy how the program works. It's a simple program, but it is slightly difficult to maneuver at first. The training program helped me quite a bit, as did the availability of assistance.
Mickey from ATA
I believe the program is easy to use and gives you up to date info on where you stand on your business at any moment.
Rich from Straight Blast Gym of Niagara
I have nothing but the highest praise for Kicksite! It is so simple to use, makes running the business end of my martial arts school so easy, and it allows me to provide exceptional customer service to all my members.
As great as Kicksite is, it is the customer service that sets it apart from others. Anytime I have had a need for their help they are in contact with me immediately, and they take care of things fast. Jason has always went above and beyond to provide the best customer service ever, and he genuinely cares about establishing a relationship with you. He treats you with sincerity and honestly cares about seeing your business do well.
I would highly recommend Kicksite to anyone that wants the easiest system they could use to help grow their martial arts school, and for anyone that wants to have the BEST customer service they could ever receive.
If you ever want to talk to me about my experience with Kicksite, please feel free to contact me anytime.
Owner / Head Coach
Straight Blast Gym of Niagara
Michael from Mt. Si Karate
If I could give 6 stars, I would. I love these people!
Sharon from The Martial Instinct
I've only just started with Kicksite but so far it has been great. The software is very "user friendly" even coming from a completely manual system I am so impressed with their customer service. In this age of automated messaging it is refreshing to be able to always talk with a representative when I need to or when I have questions The Kicksite team is always ready to help
Melinda from Infinity Martial Arts
Kicksite is a great online tool to keep track of your students, classes attendance and events. They are always willing to hear ideas and provide feedback and/or assistance. I looked into several different companies and very happy that I chose Kicksite!
Megan from Girtons ATA Taekwondo
Grateful to be able to email or call with questions and have answers immediately. Best decision we have made to join Kicksite.
Garth from KTA
Kicksite has revolutionized my business and enabled us to provide a higher level of customer satisfaction. This web-based platform enables us to interact with our clientele more efficiently and professionally. Kicksite is very user-friendly for even the most basic computer user. Kicksite's friendly, prompt, and courteous customer service department provides immediate solutions to any challenges related to its use. This is why I believe Kicksite deserves a five-star rating across the board!
David from Alamogordo Tiger Rock
Great software! It allows me to do what I love and spend much less time in the office, and the student relationship management is much better than I was doing! The automatic communication and attendance tracking is a great time saver. The student check in works great and helps motivate students to attend.
Great financial tools through a five star merchant. The rates are great, and there easy to set up options for recurring billing, retail purchases and event registration.
Great staff! They answer questions and are ready to help you get the most out of their software!