The Studio Director Software


 

The Studio Director is a business management solution designed for small and midsize martial arts, dance and fitness centers. It offers website management, attendance management, point of sale, scheduling and instructor management within a suite. The solution is cloud-based and offers mobile applications for both Android and iOS.

The Studio Director features website design which allows users to create websites using default templates. Websites can also include online booking and online payments.

The solution features email marketing, which allows users to send automated emails to active customers. Users can set up email campaigns for customer acquisition and retention. The inventory management module of the solution helps users manage all their equipment and supplies.

The Studio Director offers online support to all its customers during business hours, and it offers webinars and online videos as a part of its training program.

 

The Studio Director - Class management
 
  • The Studio Director - Class management
    Class management
  • The Studio Director - Dashboards
    Dashboards
  • The Studio Director - Member management
    Member management
  • The Studio Director - Tablet app
    Tablet app
  • The Studio Director - App sign in
    App sign in
Supported Operating System(s):
Web browser (OS agnostic)

56 Reviews of The Studio Director

Showing 1-20 of 56

 

Start your review of The Studio Director

Click to start
http://www.softwareadvice.com/martial-arts/the-studio-director-review/

Vanessa from Tisdale Dance Centre

June 2017

June 2017

We love it for our dance club!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We love it for our club. We try to use more and more of the program each year. We use it for pre approving, registering and keeping track of all of out dance families.

Cons

Some of the things the program does we don't use or it won't work for our club. A few of the reports are difficult to read.

Source: Capterra
 

Lindsay from The Gabriella Foundation
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Studio Director serves many of our needs for an after-school dance training program for students.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are able to manage hundreds of family and student accounts, set up our seasonal class schedules and rosters, and manage our recitals.

Pros

The function for pulling a recital show order that has the least quick changes possible is excellent.

Cons

Sometimes it's hard to find one report that covers everything we need, so we often have to piece things together manually.

Source: Capterra
 

Lauren from Gabriella Foundation

May 2017

May 2017

The customer support team is quick to respond and very knowledgeable.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are still discovering new and helpful features. There are many tracking, managing, and reporting options that we use daily to help our programs run more efficiently.

Cons

The reports don't always generate exactly what I'm looking for, but with so many choices I can usually find something close that will work.

Source: Capterra
 

cathy from Marrr-Mac Dance

May 2017

May 2017

There has been a lot to learn but worth it to help immensely with office management.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of communication with instructors, students and families.
Keeping track of family balances.
Comparison of year to year reports.

Cons

Sometimes the dashboard reports seem to fluctuate or not make complete sense month to month and I'm not sure if it's because the information is not entered correctly . For example our enrollment showed 10 people dropped out in the past 2 months and we know that didn't happen.

Source: Capterra
 

Vanessa from all about Dance & so much more

April 2017

April 2017

Great info

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is a great way to grow your studio. Much value in the info I received from the free trial.

Source: Capterra
 

Emily from The Dance Academy of Siagel Productions
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Dance studio with 400 students and several different seasons/programs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I started with The Dance Academy 3 years ago so that is how long i've had studio director. I have a feeling studio director has awesome functionalities and capabilities but my biggest obstacle is that i don't know how to use them and i don't know what i'm not using. For day to day, the software is great. Reliable, relatively user-friendly, and makes registration easy for me. Here are a few areas i think could be improved:
-building emails and email campaigns, i know there's a drip campaign feature but i tried and could not figure out how to use it. To pre-program our emails to send automatically would be super helpful
-I do not want my clients to be able to click the 'do not send me emails' option upon registration because they end up missing out on important communications from us
-i had to manually go through and delete over 1000 families from the system recently, could not believe i couldn't just filter a group via a tag and delete them all in bulk... instead, this took hours and hours of my time
-From a customer perspective, registration experience could be easier, better looking, and i want control over the emails a customer receives upon registering.
-Would be great if i could automate a customized 'welcome' email as well as an email that automatically goes out to everyone 1 month and one week before class starts to prepare them for class.

My main wish would be for a studio director consultant to sit down with me, analyze our current use of the software, listen to everything we do, everything we wish we could do, and then teach us how we could be using the software better, show us things we don't know, and just make sure we are operating as efficiently and effectively as possible with the product. Sort of like a nice, thorough audit of our current usage followed by a tutorial to improve future use.

Pros

The customer service is AMAZING. They alway get back to me fast, are patient and kind, and willing to talk by phone or email any time of the day. I REALLY appreciate this and it is pretty much 60% of why i'd recommend Studio Director.

Cons

It's a bit clunky at times, report pulling should be easier, emails should be better (take a look at mail chimp, THAT is a top notch email software), there are some major inefficiencies i've experienced, I have a feeling i am utilizing maybe 30% the software capabilities so as great as the software may be, there's definitely a lack of awareness/education would like help using it more and better.

Advice to Others

I'm sure you know this but your customers are not techy people.. so they need a lot of hand holding if they are really going to optimize your product. We also have very little time to sit down and search the help section of the website and figure things out ourselves. So we just stick to the functions we know, and probably scratch the surface of all the good stuff your product provides. Studio directors/admins are generally suburban, crazy busy woman probably with families at home. Help us help ourselves!

Source: Capterra
 

Danelle from Alexander Academy of Performing Arts
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

I am a Fan of the Studio Director

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

When we first started using the Studio Director, it was easy to figure out, set up and start using right away. Their customer service is excellent- always helpful answering questions with explanations or choices. My studio is organized and profitable with the help of their program. It has a lot of functions/features so it can be customized to fit my studio needs. I highly recommend the Studio Director.

Pros

tracking of attendance, family and student information, charges and payments.

Cons

sometimes the reports do not add up right or find all the people who owe a certain fee.

Source: Capterra
 

TIna from Central Dance Academy

February 2017

February 2017

Studio Director

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am very happy with Studio Director thus far and do love the improvements. With the latest update I have to comment that the colors are bad for me as very light and difficult to read for us in the office. If we could change those ourselves that would be great but I can't find a place to do this.

Source: Capterra
 

Rachel from Studio West Dance Academy
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Review of The Studio Director by a Dance Studio Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have worked in many corporate databases, and I have to say that I was pleasantly surprised when I started using The Studio Director. The dance studio I work for had already been using it for quite a few years when I became the studio manager. I was able to figure almost all of our daily functions in less than two days! The software is user-friendly, dynamic, and has great technical support! The staff are always friendly and prompt and have some kind of solution for most of our questions.

Pros

This software is dynamic! It lets us manager our studio store items and sales, our dance classes, seasons, and performances, our online client portal, our families, students, and communication methods - all in one program!

Cons

Setting up seasons can be a little complicated, depending on the various types of class set-ups we may want to offer - in the summer we have multiple 1-week camps, a 7-week session, grouped dance intensives, etc., and all require some real thought to make sure they are set-up correctly for the right dates, charges, and so they make sense to the client in their online registration portal. In addition, there is no good way to pick and choose clients to email out of a group - you can only email the whole group or an individual family, unless you can figure out which clients are which by their email address and delete them individually from the "to" line - which is near impossible!

Advice to Others

This software is great and my issues are pretty nit-picky! I'm sure the email issue (selecting clients from a group you want to email - so you don't have to email the whole group) is one they are probably already working on!

Source: Capterra
 

Susan from Bellevue Dance Academy
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Studio Director Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The customer support at The Studio Director is amazing. We are very grateful to have live people available and ready to help when its needed.

Pros

customer service
user friendly
we love that we can see if email has been read

Cons

cost
not sure how to personalize certain things - for example, we have recital fees based on how many dancers there are in a family. So 1 dancer is $. 2 dancers are $, 3 dancers are $, 4 dancers are $ etc.

Source: Capterra
 

R. from Dance Extreme Inc.

January 2017

January 2017

We love The Studio Director

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We love that we email or call support and within 1-2 hours have a response from a customer service representative. They are helpful in setting up new rates on a yearly basis and offer excellent customer service complete with clear details of how to fix our concerns. They also have been receptive in taking into account our requests for updates and changes to the functionality of the system.

Source: Capterra
 

Marthavan from South Shore Ballet Theatre
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

SSBT Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have loved working with studio director. While our technical prowess can limit us at times, the customer support staff always eases our difficulties efficiently.

Pros

overall capabilities

Cons

tuition troubles

Advice to Others

no

Source: Capterra
 

Candi from Great Lakes Kids Energy Zone
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Excellent software and best customer support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I could not run my business without Studio Director! It is hands down the best software, so user friendly, and the customer support that comes with it is priceless. Worth every penny!

Pros

Online enrollment, ease of running payments, automatic payments, and customer support

Source: Capterra
 

Deborah from Dance Image

December 2016

December 2016

Best Investment Ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am "old school", and didn't want to make the changes to online payments. So far, it has given me peace of mind and relieved much of the work that I always had to do. I highly recommend The Studio Director for many reasons!

Source: Capterra
 

Vanessa from Tisdale Dance Centre
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

We love using studio director!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It makes our studio run smooth! With studio director, we are able to run our studio effectively. We organize, register, and all our accounts for all our families are kept organized on there as well.

Source: Capterra
 

Jacinda from Dance-Twirl Minnesota
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Always, always helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I reach out to the Studio Director several times throughout the year and they are always beyond helpful in answering my questions, providing me detailed instructions and honestly caring about making sure that everything works for my studio.

Cons

It's a little clunky looking to new families - it doesn't look as modern as many other software that people are using.

Source: Capterra
 

Melissa from Pierce Athletics
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am the office manager for a small Tumbling & Cheerleading gym, this is our first year using TSD. As we work out the kinks and figure out the in's & out's of the program your customer service reps have been amazing! From big to small issues, they have been able to walk us through it all. We have been able to save a lot of time & trees with not having paperwork to do, and are proud of the fact that we have been able to go green! I know when I call that the calls back will be prompt and the person on the other end will be more than happy to help me solve any issue.

Pros

It's fairly straight forward when you are setting new events or private lessons up.

Cons

We allow our athletes to notify us that they are dropping from a session early on, however when we enter the drop information we loose the ability to evaluate them, This could be resolved by not dropping them till then end of the session, but then we would have to keep track of them elsewhere. The only worry with that would be missing someone, and it creates extra work- which was what we were trying to avoid in using TSD.

Source: Capterra
 

Melanie from Boca Dance Studio

November 2016

November 2016

Wonderful System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My studios' experience with The Studio Director has been fantastic! They helped with the transition from a different database, have a ton of resources readily available, and answer customer service questions quickly and efficiently. Billing, reporting, and keeping student files organized has improved with the use of The Studio Director.

Source: Capterra
 

Angelika from Stegmann's School of Performing Arts

November 2016

November 2016

One satisfied customer!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For the first six years of our school existence we used a different software until I had it with those unlogical features. I wish we would have used The Studio Director from the start. We're now in our 4th year with this software and it couldn't get any easier but it does. They listen to our complaints and suggestions and update the software every few months to make it easier to use or to add new features. We're very happy to use it -every day!

Pros

That we can do anything within our business with it

Source: Capterra
 

Paula from Paula Terenzi Byrne
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

GREAT CUSTOMER SEVICE!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It won't take long t receive an answer from this company. I am so impressed with the return calls or emails to help me out whenever I need them...and with the speed that's amazing. They are always available to make the corrections whenever I make the mistakes!

Pros

Ease

Cons

Can't calculate for my taxes- especially my expenses each month. Would really like to have it all in one place. Wish you would add that feature.

Source: Capterra
 
 
Write a Review