WellnessLiving is a business management solution for studios of all sizes. Key features include online booking, payments, class scheduling and marketing management.
WellnessLiving features online booking which allows students to book classes online in available time slots. With automated reminders, users can send email and text reminders to students so that they are aware of their class time.
WellnessLiving features an online store, which enables users to list their courses on business websites. This functionality allows students to register for courses and make online payments for class fees and merchandise.
WellnessLiving features campaign management which enables businesses to send automated email and text campaign messages for targeting customer acquisition and retention.
WellnessLiving is a cloud-based solution and offers a mobile application for both Android and iOS devices.
Nicole from Whole Living Pilates
I recently opened my first Pilates studio Whole Living Pilates in January 2017. Back in December of 2016 I was all set to launch my website using Mind Body as my scheduling software when I was made aware of some major rate increases they were giving their customers. As a new business owner this was very concerning so at the last minute I decided to reach out to Wellness Living to see if they could help me out. From my very first conversation with their team they went above and beyond to offer the best service and rates possible. I was so worried that I wouldn't have everything set up on time but Wellness Living was able to fast track my set up so that I was all ready to go when I launched my business and website the last week of December.
I have been so happy that I decided to go with Wellness Living for all my scheduling and processing needs. My clients love how easy it is to book and manage their schedules from either my website or the Achieve App. I will also say that I'm continually impressed with the way Wellness Living continues to update and make improvements to their services. I know that I can trust this company as I grow as a business into the future. Whether you're just starting out or have been in business for years, Wellness Living will take care of all your needs as they did for me.
This is a required field in order to submit the review. I really don't think there are any cons to add here.
Sherry from Fitness 4 Ever
I felt like I was handcuffed to MindBody because all of my client and billing history for the past 4 years was in it. The idea of moving to a new system paralyzed me and I put if off several times. Then when my software made a 60% price increase for a total of 160% from when I started 4 years earlier, I was done. I contacted Wellness Living and they were able to transfer over all of my historical data into my new Wellness Living account so I didn't lose any of those records. They worked with me to ensure all of my data was entered correctly and my system was running the way I wanted it to be and most importantly that I knew how to use the software. They have been responsive to any questions/concerns that I have had.
Danny from Temecula Yoga
We switched to Wellness Living after using Mindbody for 6 years. For us the decision was easy. The product tour given by the Wellness Living team addressed all of our concerns. Follow up contact with Eric, our Product Specialist, addressed our specific needs - and even today Eric still keeps in contact with us ensuring we are happy with the system. The data conversion from our old system to the new system was amazing! We didn't lose any historical data - which was important for us. As with any product problems have risen, but the technical support staff has always been friendly and fast in their solution. We have even received help on weekends! I can say that month to month the system keeps getting better. The speed in which Wellness Living makes improvements is well worth switching over from any other platform. And they take requests! How cool is that? We have had many of our suggestions and requests put into production which makes our day to day operation that much easier. Bottom line, we are pleased we made the switch and recommend Wellness Living to everyone we know in the health and wellness space.
Ned from JZT Dance & Yoga
saved a lot of time and money!
I absolutely love the Wellness Living platform! Having switched over from Mindbody, I couldn't be happier. The fact that it is almost half the price of Mindbody is really secondary to the time and aggravation saved. The ease of use and the inherent intuitiveness of the platform has saved us countless man hours that would have otherwise been spent on the phone with Mindbody support. My initial hesitation in switching was rooted in the loss of the Mindbody app which our clients are accustomed to using. Turns out that the Wellness app is better and much more user-friendly. I have had nothing but rave reviews from each and every client who has transitioned over. Very pleasantly surprised. My only regret is that I didn't do it sooner.
Mindbody is antiquated and stuck in the mud. Try to get a simple sensible change to Mindbody, impossible! These guys, on the other hand, solicit feedback, want criticism, and work to improve the platform every day. I got more changes and upgrades from Wellness in one month than I got from Mindbody in three years. Again, the biggest benefit is its simplicity and ease of use. Training new staff is now a breeze. With Mindbody, every single out-of-the-norm issue that would arise would be handled with a series of work-arounds! Nothing was simple, nothing was intuitive, nothing! The switch to Wellness has been more of a relief than anything else. One or two clicks versus ten!
Jessica from Expressions Music Academy
I am the owner of a music school with three locations, over 90 teachers and staff, and over 1,500 students. We started with Jackrabbit, and it was...okay! It met our needs to some degree, but not all. Once we switched to WellnessLiving in September of 2016, so much changed for the better. Our systems are now built on processes that take half the time because of all the automated features in WellnessLiving. It takes care of things that we always had to do on our own like notifying instructors of additions, deletions, and changes to their schedule, sending confirmation and reminder emails and texts to students, and booking new students or current students into additional programs.
The user interface is gorgeous, and our clients absolutely love being able to cancel and book their own classes with the click of a button, and receive consistent confirmations. They love the text and email reminders, and the few who don't care for them can simply be unsubscribed to that feature. The ways to modify this software are innumerable, and we have really been able to make it work for our business, as opposed to changing our systems to work for the software. The online booking widgets are really slick, and I get questions all the time from other music school owners about how we got that set up. They think I had some fancy website work done or something - but it's all just WellnessLiving.
The schedule has always been one of the most important features to us. We have it up all day, and rely on it heavily. WellnessLiving has, by far, the most interactive and convenient schedule we have ever used. We can do ANYTHING from the schedule, like create new lessons or classes, cancel lessons or classes, move lessons to another teacher (SO awesome for substitute situations), email, text, or cancel any student on the schedule, and a lot more. Other software programs we have used in the past force us to go to a different screen to do many of those things.
If you are a music school owner, trust me, I get how important this decision is. It can make or break your business. I also understand how exhausting it can be to switch to a different software. It's worth it, though. If you stumbled upon this software, and you're wondering if it would be a game-changer for you, yes, it will. If it was for us, it will be for you. There's just way too many good things about it. I highly, highly doubt you'll find anything better.
Best wishes to all you fellow music school owners!!!
Justin from ProCore Fitness
My name is Justin Lewis, and I'm the owner of ProCore Fitness in Southlake, Tx. I've been with WellnessLiving for about 2 ½ years now. I¿ve used multiple softwares at my gym in the past including EZ Facility, Zen Planner, and MindBody. I've definitely had experience with other options. I must tell you, I have no intention of ever going back. WellnessLiving has outperformed every other service I've ever used on every level.
Every other service I used didn¿t work with my business model, and they just expected me to change my business to accommodate their software! That seemed crazy to me. WellnessLiving adapted their software to my business's needs. That was huge for my business. On top of that the app is fantastic, it works seamlessly and my clients love the ease of use for booking appointments and purchasing additional services and products. Their support is second to none, if I have a question or an issue it¿s never difficult to find someone and get it resolved quickly. The reporting is completely customizable which I love. The rewards program is easy to implement and has been fantastic for incentivizing the behaviors that grow our gym.
I'm a firm believer that if you want a successful gym in today's market your digital presence is CRITICAL. The SEO boost I received from starting with WellnessLiving has been great and made my job MUCH easier. Along the digital lines I also have to say that their data migration was the easiest I've ever experienced. They handled everything. If you¿ve ever experienced the typical nightmare of data migration you know how huge a benefit that is.
In short there is no service that even compares. Between the adaptable technology, amazing support, and ease of use I couldn't be happier. I hope every gym uses them, except my competitors.
Thank you, Wellness Living for making the success of my gym much easier, and for all your support.
Allison from Absolute Pilates
Employees number: 1 employee
Great software. Very intuitive. Amazing support. Helped me find things I need. Added features and reporting.
easy to use and teach people
was not as good two year ago but has improved every week
Skye from Gracie Jiu-Jitsu Milwaukee
Every business needs a good manager. And every good manager needs a great team. It's a well known fact that human resources are most small to medium sized businesses biggest expense so if you're anything like me, trying to run your business as lean as possible, hiring a large team of staff members might not be an option. Enter WellnessLiving - they are BY FAR the best team I've ever worked with. The software has become my "dream team" helping me achieve my marketing goals, simplifying my day to day scheduling and so much more. The one outstanding thing about the WellnessLiving software is how easy it is to use, both on my end and the client's end - for me this was a game changer because let's face it, in any business, time is money - WellnessLiving have saved me both. Furthermore, their customer service is nothing short of spectacular and knowing that I can pick up the phone or send an email with the confidence that someone on the other end will be there to help me, is priceless. So if you're on the fence about which software to choose, trust me when I say that with WellnessLiving, the grass really is greener! 5/5 stars!
Doug from Be Happy Yoga and Salt Cave
Be Happy Yoga & Salt Cave has used WellnessLiving since we first opened our doors in May of 2016. We had conversations with other providers before we selected WellnessLiving, and we found that, while we didn't hear everything we wanted from WellnessLiving, we were given the straight scoop on what to expect and solid directions on how to achieve our desired goals. After we were installed and in a real environment, we often leaned on the expertise of the team at WellnessLiving to better understand our software, allowing us to more effectively run our business. If we ever run into issues, we can submit our questions to their team and they quickly help. While it is not individually tailored for our company, WellnessLiving helped us understand how to utilize the software to create individual results. When you start a new business, you definitely want the ability to focus on your customers, and WellnessLiving makes this possible. It has been great to work with their team to help grow our business!
Dr. Dan from Weekly Wellness
The things that I find helpful and what makes me want to stay with WellnessLiving is that the willingness of Tech support and the WL Co., in general, to listen to a specific subscriber need(s) and their effort to continue to strive, to advance, improve, and customize the platform for that subscriber. Not being satisfied to remain stagnant but willing to reach and become something even more useful and unique is awesome.
The tech support can usually be reached by phone. Is knowledgeable and very courteous. Marge is Awesome. Even when I ask a stupid question (which I'm sure she gets 10X per day) she helps me out. If she can't due to software constraints, she puts the suggestion up for software improvement and I can even follow the progress of that suggestion/software update on my own personal subscriber page.
The ability to auto-bill memberships, keep track of how many active members, whose paid, who's card didn't go through, whose card is expiring, plus many other business progress/sales reports all from a reports tab are also helpful in managing my membership chiropractic business.
I also like that I am able to input patient SOAP notes easily and securely right from the platform. I just wish I could do it with voice dictation instead of typing. But even that suggestion too is "in the works".
Barnaby from ABC Academy of Music
Coming from MindBody, I was concerned about migrating my data (not to mention having to learn new software). The migration team was very thorough, but after completing the process I found they missed something that I considered important. At great expense to their time, the migration team went back without question and imported the necessary information.
I am very impressed with the support - they've got great people on those teams - and development. Support is always beyond prompt about getting back to me if they are not instantly available. I have also submitted a lot of feature requests, almost all of which have been received with acceptance and intent to implement. I never felt I had access to programmers, or that my opinion was valued on development items for any software I¿ve used. This remarkable level of openness, shows a desire to truly understand what I, customer and end-user need and want for my team, and my customers. Beyond that, there is a transparency that allows me to see what priority and sequence my ideas are in for implementation. Mind blown.
There is a level of responsibility akin to ownership among everyone that I talk to at WellnessLiving. You simply cannot expect or do better than that.
Jonalyn from Bikram Yoga Tracy
I use WellnessLiving, and I LOVE it! Coming from MindBody my 2 biggest fears were how my customers would take it and all my client data coming over correctly. Well let me tell you my customers love it, and the migration was so simple. From my very first experience I have received five star customer service and support. Hank Najam, my account manager was very helpful during the transition. As a studio owner, I'm busy managing my business and it was a relief to have him managing my account. The WellnessLiving software is easy to use, and all the built in features make this a superior product. For one price I have everything I need from a rewards program, social media engagement, studio operations and a client communication system. The list of features is a lot more than listed here, the more I use the system the more pleased I am with it.
I was really hesitant to switch, but I¿m really glad I did. I am now saving over $250 per month because I no longer need to use Heal Code, Constant Contact, Perkville and enjoying so many more benefits. Do yourself a favor and call Wellnessliving, ask for Hank and schedule your WellnessLiving Demo today!!
Andres from JP's Massage
While working with MindBody.com, I started to look for a new provider for many reasons:
¿ Credit Card processing was too expensive (main reason)
¿ Mindbody only allowed their Hardware (WAY TOO Expensive)
¿ Add-ons are mostly with third parties and at an additional cost (Online booking widget is HORRIBLE)
¿ Text message reminders was too expensive
¿ The schedule¿s platform was solely based on payments (appointments will change color based on the payment status)
All the above things bothered me day after day and that is why I decided to give WL a chance.
The things that I liked from the very beginning was 1) how beautiful the design of the platform is. 2) How easy is to use, 3) It¿s not scary for clients 4) That clients can login with Facebook(so they don¿t NEED to create a new username and password). 5)How easy it is to integrate it to my website etc¿ basically great from day one. After a month of playing around I decided to go all in and started the migration of my data from MindBody to WL. The process took a little bit, but after I resolved some issues in MindBody everything went smoothly.
Once all my data was in and setups were taken care of, I was able to really put WL to work for my business, by utilizing the Text messaging Marketing feature. With this feature I have been able to turn around multiple slow weekends (3-4 appointments booked) to a fully booked weekend (12+ appointments booked). I simply send a text offer to the clients that have not been to the office for a few months, and they call back to take advantage of the offer. It¿s such a beautiful and lifesaving process! In short, I am so grateful that WL is such a robust and complete software. It has a rewards program integrated, plenty of marketing features, credit card processing, website integration, different access levels to your employees, plenty of reports, its fully customizable, mobile App for your customers, its own and Google recognized reviews system! (really important for the massage world), and most important¿if you need help at any point or have a suggestion, they will be there for you. That on its own is priceless. And I have personally seen how they add features and options based on suggestions that I have submitted. I personally feel that WL is the provider I needed to help me run and grow my massage business and will recommend it, hands down to any massage therapist that wants to build and grow exponentially their practice.
Kamran from Brisbane Boxing
Communicating to our customers through Wellness is simple and easy to use. Many customers like to receive a receipt of their purchases for health care reimbursements or tracking expenses in general, and we love the "send receipt" feature in the 'Purchases' section. Communicating with our clients is a very important aspect of our business and its growth, so we also like how easy it is to locate our new clients with the "First Visits" report. We're able to find out how our customers' first week was at any of our 3 locations. We just enter the dates and download the report and copy the contacts whom we send out surveys to, all in a few short minutes right from the system.
Wellness is also great as a tool to drive business. Our clients get automatic notifications about when their passes or memberships are expiring. Check-in times can be a little hectic, so it's nice to have a system that provides that little reminder that can make all the difference for a client. We've had a few new people come onto the team recently and they find Wellness to be simple to understand and use. We waste a lot less time with training staff since Wellness is pretty self-explanatory.
The team have been great overall and patient with us in the migration process and have responded to our needs successfully.
Thalia from Kore Pilates and Yoga
I recently signed up for WellnessLiving after being charged more than double by Mind Body, they're supposed "competitor". In my humble opinion, there is no competition. From day one my personal representative, Hank, has been in touch with me every step of the way. I have never experienced such superior personal Service in all my years as a business owner. The prices are what attracted me, but the customer service is extraordinary and I'm so looking forward to moving on with WellnessLiving! I have sent them emails and I don't get an email response later that day or the next, like so many companies do, I get a phone call within five or 10 minutes! This is turning out to be a great relationship, and I can only imagine how great it will be moving forward. Hank is extremely personable, he even asked about my sons progress after I had told him a week earlier that he was sick, who does that? I'm already so pleased I switched! I am also able to customize my business's site; color schemes, uploading photos and choosing the overall design and feel.
I wish I would have found them years ago, I would have saved thousands of dollars and had resolution to issues much quicker than what I have been dealing with. WellnessLiving is very user-friendly for the business owners, employees and clients. My staff is thrilled about the new processing through WellnessLiving, I recommend their services to any business looking for a super creative and affordable site! And a huge thanks to Hank for a job well done!!
Lauren from Studio B Dance Center
My name is Lauren and I am a new business owner and user with Wellness Living. My dance studio, Studio B Dance Center is located in Silverthorne, Colorado. I have had the pleasure of working with Wellness Living for 5 months now and I could not be happier. Our account representative, Eric Dvorkin, has been outstanding in helping my business partner and I get set up. Every time we have had a question ( and believe me, there have been many) Eric is very quick to respond and makes sure our issue is solved in a very timely manner. Along with Eric, the customer service team at Wellness has been exceptional as well. I am grateful for the team at Wellness Living and look forward to growing our business with them!
Walt Jensen from Reveal Fitness
"I have been running fitness facilities for almost a decade and one of the biggest struggles has been finding the right CRM system, until now. WellnessLiving has simplified this process saving me time and money. My only concern before switching over to Wellness Living from MindBody was the migration of my data. My customer database and their privacy is by far what is most important to me. Wellness and their specialists put my mind at ease with this process and if there were any questions, Wellness's customer service took care of it immediately. Managing my customers and my POS is now quick and efficient which makes me happy...but most important, it makes my customers happy!"
Belinda from BE Bliss Yoga & Wellness
Employees number: 2-10 employees
Wellness Living is all-round awesome - it's like hiring 3 more people to do the work I've been doing on my own, for what seems like forever. And they do it WELL. It's professional, with an approachable & accessible interface, even for clients who are uncomfortable with computers. The response from their support department is dependably fast, with efficient and effective answers and solutions.
The best things about this software are that's it's user-friendly for everyone (not just the business owner) and includes all the great features you get with other platforms (online booking, e-commerce store, client retention tools like email automation and rewards programs, etc.), that work the way they're supposed to, but are also easier to navigate, monitor and maintain. The appearance and customization allow me to direct clients to my online store and booking platform without feeling like they've left my website, which strengthens my branding, nurtures trust and keeps their experience a professional one. I love that Wellness Living has done away with all the features one doesn't need in this kind of software and optimized the features that are most useful and necessary.
Honestly, I can't say there's anything that I don't like about this software. Their development team is constantly improving and innovating, and if there's a customization or feature you want added, they take it seriously and keep you in the loop on their progress.
Forrest from Fighting Fit Boot Camp
Employees number: 2-10 employees
WellnessLiving has been responsible for much of our growth and retention. It was easy to get up and running with them. Also, their customer service is great. They've reached out to me several times to see if I wanted help with anything, and they provide plenty of tutorials to help get the most out of their software. They also have systems in place to automatically get customers reviewing us, talking about us, and connecting with us. We have around 30 reviews thanks to them. All in all, I've been very impressed with their service.
Victoria from Bend it Like Buddha
Employees number: 2-10 employees
I was searching for an affordable software for my yoga studio since we are fairly new. I did many demo¿s and actually went live with another software my first week of business. The competitor¿s software was a disaster it was giving free passes on-line to anyone who signed up for my classes. I canceled that software immediately. Then I started using Wellness living because we started a new promotion to promote the business. It was a fitness pass that gave clients the freedom of trying local studios. I started using the software and immediately loved its capabilities. The interface was far more user friendly than Mindbody. The monthly fee paid for everything that included reviews, rewards program, mass emails for marketing campaigns and much more. Unlike its competitors that charge for these features Wellness living already included it all these capabilities. What I like most about the software is the customer service. When you call you always speak to a helpful supportive tech that is always eager to help with any questions. Thank you, wellness living for all your support!
The monthly fee paid for everything that included reviews, rewards program, mass emails for marketing campaigns and much more, unlike its competitors that charge for these features.