ACOM Health RAPID EHR Software


 

A 100% Chiropractic focused solution, the RAPID software delivers certified Electronic Health Records (EHR) and practice management solutions to over 1,000 chiropractic practices across the US.

The RAPID software is designed for any size practice. From the solo practitioner to the multi-location, multi-provider office, the RAPID solution provides an integrated, paperless practice. The solution consists of patient scheduling, paperless admission, EHR, billing, inventory management, and management reporting. All medical necessary documentation demands from Payers are easily meet with RAPID’s key functionality including: PQRS, PART, and outcome assessments. RAPID is a fully integrated practice solution including patient appointment reminders via text and email to eliminate no shows and Online Patient Registration for patients to complete intake forms prior to their office visit.

Combining a low monthly fee with no long term contracts, the RAPID software can be used by any chiropractic practice. Additional (optional) offerings include full Billing Services to manage all claims, follow-up and postings.

 

ACOM Health RAPID Software - Check-out Payment
 
  • ACOM Health RAPID Software - Check-out Payment
    Check-out Payment
  • ACOM Health RAPID Software - Daily Notes
    Daily Notes
  • ACOM Health RAPID Software - Patient Check-in
    Patient Check-in
  • ACOM Health RAPID Software - Patient Scheduling
    Patient Scheduling
  • ACOM Health RAPID Software - Primary Patient Info
    Primary Patient Info
  • ACOM Health RAPID Software - Visual Input Helper
    Visual Input Helper
Supported Operating System(s):
Web browser (OS agnostic), Windows 8

55 Reviews of ACOM Health RAPID Software

Showing 1-20 of 55

 

from Pavlick Chiropractic LLC
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

5 Star Review for ACOM Health

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Likes Best

RAPID is an absolutely invaluable solution, from how easy it is to implement, to how robust the software is compared to systems costing thousands of dollars more. They have an outstanding customer service and tech support team, which is assigned just to our office. They have all worked well together in helping us integrate this new program.

Likes Least

To date, there is not a single complaint to report about the product or vendor.

Recommendations

Dr. Caitlin comes highly recommended in my book. She will walk you through the demo (more than once, in my case), and answer all your questions so you are comfortable before making a purchase. She then sets you up with your own team that will offer a variety of different training options and times. They want to offer you the chance to be up and running ASAP, though they understand every practice has its own pace and schedule....ACOM people get it!

 

from Canyon Springs Chiropractic
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Very comprehensive

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Likes Best

The customer service reps were all very friendly and very prompt to respond to my concerns.

Likes Least

Because it is so comprehensive, it is also fairly cumbersome to work with, at least at first. The learning curve is, obviously, dependant on how much time you put into it, but it took me around four weeks to feel comfortable with it.

Recommendations

Leave time for a learning curve, which is usually 3-6 weeks, depending on software complexity.

  Response: General Manager, ACOM Solutions, Inc.

Date: September 2016

September 2016

 

Thanks so much for taking the time to share your thoughts. A Professional Services representative will be contacting you to discuss your experience directly. We will also make certain you're provided with any additional training and resources you may need. A busy office environment can certainly “bend" the learning curve from time to time and we understand. Ensuring that our clients take full advantage of their systems is a #1 priority … and our best advertising! With this in mind, we are happy to accommodate whatever you may need to be successful. Thank you.

 

from Injury Care Centers
Specialty: Physical therapy / rehab
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Software at it's Best!!!

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Likes Best

Rapid PM and DOC are so easy to use. In the 20 years I have worked in healthcare, I have never worked with a software that was more integrated to the use of all of the staff. Rapid works from the check in process to the physician visit and thru the billing process. We have cut our work time in half allowing for more attention to our patients.

Likes Least

The only problem we have had with Rapid is that when the internet is slow, we are slow. But even ACOM can't control the Florida Rain.

Recommendations

Sign up for your presentation and watch the videos!!! We were sold from day one and love it more every day.

 

from CULTURAL CHIROPRACTIC, INC.
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

A Great Help in Overall Office Efficiency!

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Likes Best

The ability to get work done anytime, anywhere, in an organized, systematic, and secure manner, has greatly improved my record keeping accuracy and efficiency. Without a doubt, this has translated to less stress about completing and maintaining detailed patient paperwork. Billing efficiency and overall reimbursement-average per claim are also increased. The training process was thorough...it does require the user to put in the time and work to learn the system, but no more so than any other competing product. We've been using ACOM Health RAPID Software for almost a year now, and would definitely make the same choice again!

Likes Least

No specific complaints thus far...it's really as good a product as the effort and ability of the user. It takes time and effort to learn all the options, the short cuts, the tricks to customize for maximum efficiency, etc. Once the learning curve was ascended, it's been a good run thus far!

Recommendations

Talk to your peers, review a minimum of 3 competing products (ideally 5), take your time to make a decision, make use of free product demos and trials, then make a choice. Thus far we've extremely satisfied with our choice of ACOM.

 

from Miami Beach Family & Sports Chiropractic Center
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

I've been an EXTREMELY satisfied ACOM Health Rapid user since 2006

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Likes Best

All electronic medical records program allow you to document. The difference is the ease of documenting your patient encounter, how easy is it when something different happens with a patient, how customizable is the program so your report and notes do not look and sound like everyone else that uses the program. And, 2 of the most important aspects of a good EHR program, how is their support when problems occur and how receptive are they to suggestions for improvements from their users?

We began using ACOM Health Rapid Doc softward in 2006. In 2010 we upgrades to their full office management system. This year makes it 10 years as a very pleased ACOM Health customer.

The notes/report program is very easy to use, quick and as detailed as the doctor wants it to be. I often get compliments from other physicians, attorneys and insurance adjusters on the quality and detail of my records.

Now that we opted for the cloud based version of their software, I can easily do house calls, hotel calls, yacht calls and see my athlete patients at the stadium or practice field and document easily through wifi

Likes Least

I'm still waiting for the version that takes the info directly from my brain and into the patient's chart without me having to do anything.

Recommendations

Ask the following questions:
1. How easy is it to customize the wording so that it reflects my style and sounds like me
2. How quickly can I make a changes if a patient presents with a problem and I need to add a new orthopedic test, new diagnosis or treatment procedure?
3. If I have a problem, how fast can I get tech support to help me?

 

from 3rd-leg of the stool inc
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

The most customizable system available.

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Likes Best

I have been a chiropractor for over 30 years and in the middle of my career I spent 10 years , full time, designing, installing and selling home theater audio-video equipment. Because of my experience in both fields, I believe I am unusually qualified to review this software.
First of all the software is extremely well laid out with respect to setting it up. There are tutorials that are short, to the point and shows you everything you need to know to set it up. Phone support is necessary to me and Acom's support is quick and available when you need it.
I am a diplomate of addiction and compulsive disorders and do a lot of other work like neuro-biofeedback, positive motivational therapy and the like. Acom is the ONLY company that is available that allows me to customize the program the way I need to use it..... and I checked out them all. Plus, the cost, after taking into consideration the initial layout and yearly subscription monies, is very affordable compared to the other competitive companies.
The use is straight forward and quick. I can do most daily notes in just a few minutes.
You can use an in house server, but I use my system on the cloud. That way there is no cost of maintenance or down time for hardware..... and I can use the system from anywhere I work.
There is also no cost for other doctors and staff who use the system. Very good for multiple doctor/staff practices.
I could go on and on, and there are a lot of questions many of you will have..... but I recommend you check out this system.

Likes Least

If your looking for free software or a cheap application, then this is not the software for you. But, that type of software will not let you customize it, and typically it will not offer clearinghouse compatibility and/or accommodate billing, scheduling and office notes all in one program. All in all this program is very well designed.

Recommendations

I had to call 20 plus or minus companies to find one that did what I needed, but in the end this was the only one that would work for me. I think you should do the same and call and get many demo's before you commit to any one program. Also, if you can get a money back guarantee within the first say, 60 days.... short of technical support, that would be helpful.

 

from Shumway Wellness Center
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

Thorough software

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Likes Best

The reps are helpful & nice. The software is very thorough & helps you make sure you have great notes.

Likes Least

There is so much to learn it took longer than I expected.

Recommendations

I have no suggestions at this time. I haven't used it long enough.

 

from Advanced Center For Injury & Wellness Care
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Best software for notes

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The software has everything you need to create the perfect note and/or report and be totally compliant

Likes Least

I would like to see tech support open on Saturdays

Recommendations

This is totally customizable and easy to use. It is very thorough.

 

from MK Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

ACOM excellent support and customer service

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Likes Best

ACOM across the board has surpassed my EHR needs. From saving all notes and files on their servers so i do not have to back anything up, to the customer support and training they gave when i first started using the software.

Likes Least

In my 5 months of using ACOM so far i havent found one thing that i do not like yet. Easy to navigate and understand.

Recommendations

I recommend using ACOM as your software provider. They do all the updates and customer service is great and helpful.

 

from Ark Valley Chiropractic
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Outstanding, no longer worried about all the info needed

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Likes Best

It has been a tremendous improvement in our patient flow to have the patient update all the info needed before I step in the room. the Vendor is outstanding and helpful, and open to recommendations. And I was able to reduce staff when paper files were no longer in the office

Likes Least

i like everything about it. i have no complaints about it

Recommendations

go see the software in action, or look it up on U Tube, the patient kiosk entry's are wonderful. compare the notes and quality of notes with other software

 

from HealingHands Chiropractic
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Looking forward to using this program during my day.

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Likes Best

Very friendly staff, easy installation, very intuitive and simple to use program...its set up just how my office paperwork is formatted.

Likes Least

At this point there is nothing bad to say about my experience with ACOM.

Recommendations

GET THIS PACKAGE! BEST EHR and practice management tool out there! You will not regret your choice.

 

from Anderson Chiropractic
Specialty: Chiropractic
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Usable and compatible

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Likes Best

I like the ability to schedule every different area of the office on one schedule instead of having a separate schedule for exams and adjustments. I also like the doctor notes program. It is simple and thorough when sending charges and notes to a third-party company, such as an attorney. Sending insurance charges is simple and easy with very little steps to take. The patient dashboard is a great place to look to see the total amount owed and see notes that need to be seen.

Likes Least

The patient payment portion of the software seems to have a few too many steps to take to "attach" a payment to a date of service. There is not a running ledger to look at where it is line-by-line charges and payments. I would like to have something other than the "charge list" to look at to see which dates of service have been paid for.

Recommendations

Thoroughly watch the training videos to see how the entire software will apply to your practice.

 

from Functional Improvement Therapy
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

Great software

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Likes Best

User friendly and great customer service. Easy to use and very self explanatory software.

Likes Least

Documentation and patient management should be combined as one program.

Recommendations

Try it out! Call their customer service and they will be able to help you with all your questions.

 

from Issaquah Highlands Chiropractic, Massage and Laser
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

Best part about ACOM is the service...

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Product is easy to work with but the strong point is the service (speaking of service PLEASE sign up for their claims service, its reasonable and done right the first time or they fix it!).

Likes Least

All good! No major problems but do spend the time to learn from their videos..it will save you a ton of time in the future to invest the time from the beginning.

Recommendations

Don't waste your time with other services...just get this and move on..simple!

 

from Cuba Chiropractic Center
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Fabulous EHR Software with all the support you could ever need

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Likes Best

I was first introduced to ACOM Rapid software a little over 1 year ago. I always knew it was a great product, and was made even more aware of the outstanding choice our office had made in EHR software as I attended training conferences and listened to all the problems others were having that did not use ACOM.
The ease of use is second to none. Functional Outcome Assessments are linked to the note making treatment plans a breeze to document. ACOM has Medicare compliance down to the push of a button. 30 Day FOA and treatment plans for PQRS are scheduled with an alert for each patient that can be quickly printed in an Excel Spreadsheet sorted by Lat name to enable front office personnel to schedule each and every patients' appointment whether medicare or insurance with exactly what is required for compliance effortlessly without error every time.
Meaningful Use is tracked making compliance a breeze. ACOM has though of everything to make your office compliance and documentation as effortless as possible. This is truly an OUTSTANDING Product!!

Likes Least

There is nothing that I do not like about this product. When I do have a beneficial suggestion, or an issue their support staff is second to none. They are always ready to listen help and will often call you to tell you when your suggestion will be implemented. When you cannot explain what is happening, in a flash they will set up on a "SCREEN SHARE" and watch what is going on on your computer and then use that for a teaching opportunity to help you learn or take advantage of a feature.
Again There is NOTHING that I do NOT like about this product or their support staff.

Recommendations

Try it for just a week, you will be SO HAPPY. If in the area feel free to stop by we will be glad to let you watch just how easy EHR, PQRS, and Insurance compliance can be.

 

from Caring Chiropractic
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

FABULOUS SOFTWARE!!

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Likes Best

When I call, a knowledgeable person not only answers the phone, but also they completely answer my question and fix the situation. I have never ended a call wondering if something would get done, or if I could do the next step. They don't get off the phone until the process is complete and correct.

Likes Least

The training process takes some time. watching the " DOC" videos means you can not do what is supposed to be done with the other person watching. Any notes must be thorough because you are set free to do the documentation on your own. It is nice, though to be able to move at your own pace with that. But i am thankful to get to do the billing side with a video and then a person.

Recommendations

This software covers the necessary bases. It does thorough, professsional documentation. It is easy to learn, and you do get faster with practice.

 

from Izor Chiropractic Center
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

I couldn't be more please with this product and support

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Likes Best

I have had this software for over 5 years. I couldn't be more pleased with the DOC software. It is extremely easy to use, is easily customized and has always been ahead of the game in regards to the continual changes and demands we all face. This software allowed me to easily satisfy "Meaningful Use" for Medicare reimbursement every year and was the first software to be approved. With all of the talk about ICD-10 I was getting quite nervous toward the end of September, but with the product support notices, free webinars and software changes the transition was much easier than anticipated. Have always been very satisfied with the software, technical support and customer support.

Likes Least

The things I have problems with about this product are, basically, problems I would have with any computerized system. After having used paper files for over 30 years, the transition was easier than I had anticipated. It takes a little more time to enter the patient information on a computer, but it is much more complete. It was easier to flip back through past notes with the paper system. With the "bird's eye view" I can see past notes (I cannot think of a better way a computerized system could do this than ACOM does), but it is just not as fast as paper.

Recommendations

Like any other major decision, do your "due diligence" in evaluating the true value of the product and company, not just the cost. Determine exactly what your needs are and make sure the software meets all of those requirements.

 

from Dr. Crystal's Chiropractic Care
Specialty: Chiropractic
Number of employees: 1 employee Employees number: 1 employee

Great for the price

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Likes Best

I love the price - it's much more affordable than other integrative chiropractic software I've seen.

Likes Least

I wish the software was a bit more customizable. There are more questions I would like to add to the history and more options I'd like to add to the exam.

Recommendations

Do all of the demos that you can to find the right software for your needs.

  Response: General Manager, ACOM Solutions, Inc.

Date: December 2015

December 2015

 

Dr. Crystal, thank you for posting. We appreciate all feedback especially your high rating of our customer support. As you are aware, the Support team have already contacted you to address your request for more software customization and additional training on how to use the software. We look forward to serving you as a happy customer over the years to come.

Thank you, General Manager, ACOM Health.

 

from Winer Wellness Center
Specialty: Chiropractic
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Amazing for the transition of ICD-10 and very user friendly!!!

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Likes Best

The product support is amazing!!! They walk you thru everything and the equipment does everything for you!!! We were so nervous about making the transition to being paperless and then ICD-10. I mean our office had to do nothing but act on the instructions we were given from ACOM!!! They are amazing!

Likes Least

NOTHING!!!! There is not a thing to dislike about their product.

Recommendations

Talk to them they can help you with any questions you may have and the software speaks for itself!

 

from Murphy Chiropractic Health Center, LLC
Specialty: Chiropractic
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Great software for Chiropractic office.

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Very professional and corteous when speaking with the employees of ACOM. They followed through with the questions I would ask, even if they didn't know and had to get the answer, they always got back to me.

Likes Least

So far so good, we have only been happy with our purchase. It has only been a month though.

Recommendations

Integrating any software takes time, teamwork from staff, and phenomenal customer service. When you speak to companies selling EHRs, make sure they will be with you every step of the way.

 
 
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