MedicsPremier is a powerful, fully developed system for medical practice management. Tens of millions of EDI transactions are processed through MedicsPremier annually. The success rate of first time claims submitted in calendar year 2013 was 98.3% as reported by HFMA; with a denial rate of 1.7%, claims submitted through systems from ADS were as close to 100% as possible.
MedicsPremier EDI allows for automated reconciliation of EOBs (ERAs) and insurance verification, which can be processed in batch mode by appointment date, or individually, and as often as desired. Built into the system (no additional cost) are the Medics ICD-10 Code Converter for easy selection of ICD-9 to ICD-10 codes, and the Medics Claim Denial Manager for the relative handful of claims that may get denied.
Medics Reports present meaningful financial and management data in user-defined ways without requiring expensive, add-on utilities such as Crystal Report™. Data can be drilled into for details and exported to Excel™.
MedicsPremier’s Entity architecture is the solution for practices that require billing with separate tax ID numbers, and for RCM companies that definitely require this.
MedicsPremier can be implemented in Cloud/ASP or customer hosted (client server) format. MedicsDocAssistant is also available for practices interested in EHR; the systems operate as a single, unified solution. MedicsDocAssistant v.7.0 is certified by ICSA Labs™ as a complete EHR for Stage 2 Meaningful Use. It is also certified for Stage 1.
Tyona from Perry Family Medicine
Specialty: Family medicine
Employees number: 2-10 employees
In our office it is great because we can create the system to work with what we do daily. The system is easy to use and if there is any a system problem I get help fast. If I ever have any questions I am able to get them answered and shown how to do things.
That you get to create temples that best suit your office.
System errors that accord sometimes.
Debra from Horizon Medical Group
Specialty: Internal medicine
Employees number: 11-50 employees
I manage a 5 Doctor medical practice in NYC and used it for 6 years
Very easy to learn and very user friendly
The practice management reports are terrible. Very difficult to compile and very poor selection
Have lots of patience if you need help. Tech support is not very responsive
Ro from CYNTHIA J MACKAY MD
Employees number: 2 to 5 employees
I get fast service whenever we need it. The work is completed quickly.
If you need to reinstall after a crash, you will pay close to what you paid to get the system in the first place. Shouldn't be, when you are paying an annual fee to maintain the service.
Check this one out for sure. I quickly picked up using all aspects of it, although I am not a super experienced computer user.
The best option is cloud based use.
Rory from Park Avenue Medical Professionals
Employees number: 21 to 50 employees
Product is user friendly and the after-support is strong.
There are no issues with the product/vendor. any issues are insignificant that it is a waste of time to even think about it.
If you have a team with some computer literate and others not so proficient, this would be the right system. It does not hold back those who are fast and knowledgeable with computers but also very user friendly for those who are less confident. when evaluating, the most important aspect to look at other than the system itself, is the "after care". they do a great job of it.
Kristine from The Center, LLC
Specialty: Mental & behavioral health
Employees number: 21 to 50 employees
The posting process is elegant and easy. We are able to easily create records for new patients, although the system will not tell you if you have a duplicate entry nor are you able to delete an entry even if duplicated
We cannot look up mental health benefits in any useful way, despite being assured we could. We cannot use the product for payroll because of repeated inaccuracies in the way the system seems to randomly miss ERH payments. Submitting claims is not the "push of a button" we were promised, but rather a 27-step process (yes, we counted). Customer service is hit and miss. Some folks there are conscientious and thoughtful, others are impossible to understand or apathetic at best. At one point the system was down for two days and not one of our calls to customer service were answered nor were any of our multiple email requests for help.
Get every feature promised put in writing along with an agreed upon reduced fee for what you will pay if the program does not do what they say. Also, get the initial sales pricing in writing.
Adriana from Heartland Anesthesia LLC
Employees number: 11 to 20 employees
I like that it is easy to use and enter the information. We just sent our first submission yesterday, so I don't have much experience. So far everything has been very positive. From the salesman, Larry, to John who trained us and Marisol who helped with the submission, everyone has been excellent!
Haven't found anything yet. Every time I've had a question, I call or email, and I get a immediate reply or call. If it continues this way, you will definitely stand out as the best customer service company!
I'm sorry I don't have much to contribute here because we haven't used it enough. I think it delivers all that was promised.
Trish from James R. Clarke, P.T., P.A.
Specialty: Physical therapy / rehab
Employees number: 6 to 10 employees
I like the ease of the drop down menus and customized reports. The scheduling module is easy to customize with color-coded appointments.
Sometimes it is difficult to customize for physical therapy as opposed to physician office.
The only thing I would recommend is to look at web based software vs. purchasing servers, etc. as we did 12 year ago. However, that may have changed since that time.