AltaPoint Software


 

AltaPoint is an ICD-10 and CMS-1500 compliant practice management system. Designed for practices of all sizes, this system can be deployed both on-premise and in the cloud.

The software has an in-built H7 interface, which gives users the flexibility to use third-party electronic health record (EHR) and other applications. Altapoint PM also offers an interface with Practice Fusion and Amazing Charts EHR vendors without requiring a third party application.

AltaPoint offers features such as appointment and scheduling, authorization tracking, patient profile management, advance claim management, collection modules and inventory management. It also has a practice spotlight feature, which provides users with a one-shot view of critical practice statistics, such as daily patient count, billable work, daily revenue from co-payers, payments and more.

 

AltaPoint - Patient file
 
  • AltaPoint - Patient file
    Patient file
  • AltaPoint - Bill management
    Bill management
  • AltaPoint - Patient ledger
    Patient ledger
  • AltaPoint - Batch payments
    Batch payments
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

7 Reviews of AltaPoint

Showing 1-7 of 7

 

from A.H. NEZAMI, MD, Jacksonville Cosmetic Surgery Center
Specialty: Plastic & reconstructive surgery
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

In place of providing support they want me to purchase upgrade

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N/A

Likes Best

Easy to use,although we use it only for patient management and not insurance billing

Likes Least

The product is good, the support was also good until now. I have used Altapoint for more than 12 years and hosted my purchased system and gradually upgraded to Altapoint 11. I do not need any upgrade since I use it just for patient management, but now that I need small technical support the vendor would not support,although that I paid for support of the same problem 1 month ago. They want me to upgrade to their online version that I do not want for patient privacy and HIPPA concern.

Recommendations

Do not get a software that does not give you support as long as you are using the software. I have also patient privacy and HIPPA concern on online software.

 
 

from Friendship Chiropractic Center
Specialty: Other specialty
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

A bit trying

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Likes Best

I like that our rep is quick to call back to help address questions or problems with the product. Our billing specialist likes the batching feature.

Likes Least

I least like that the help feature is not helpful, and there are lots of ongoing costs associated with this product. As the office manager, I'm often unsure of who I should be contacting. There seem to be too many people/companies involved in the process of electronic billing. Training is expensive.

Recommendations

Others considering the product should definitely contact someone with an office in the same medical area with the same staff-to-patient ratio.

 
 

from Advanced Healthcare Billing

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I think that the AltaPoint software is very easy to use. I only use it for billing though. I have version 11.00.34 now, which has now been upgraded to version 14. This is the second time I have purchased AltaPoint. I have been using AltaPoint for about 12 years.

The implementation from me hosting my system to online was easy. There are a couple of things that need to be fixed, such as the forms do not print right. Hopefully it won't be too long to have these issues resolved. The staff has been helpful in trying to fix these things and are trying to get IT help involved for more major fixes.

It's very nice to have the system online because you can access it from anywhere.

 

from Dr. B's Kids

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We are a busy pediatric office. We have been using Altapoint since 2005 when we first opened. I have trained lots of employees on Altapoint and it is very user friendly. The employees pick up the system quickly, whether it be front desk and dealing with making appointments and adding new patients, or the nurse with inputting vitals and labs.

Technical support has been very helpful in aiding us with any issues that may arise. They are very thorough in making sure our issues are resolved promptly and efficiently. We are very satisfied users with Altapoint and their support team. We will continue to use them in the future to come.

 

from APS

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In relation to various PM and EHR's out there, this system is quick, efficient, easy to install and train, and reliable. I believe the AltaPoint product has for years been reliable, and we always seem to come back to it. All of the additional bells and whistles many other products offer are not typically utilized in the end when put into operation.

AltaPoint's functionality helps get staff proficient quickly. The learning curve and months of learning and adjusting is eliminated - almost entirely. We have played with hosted and local services and both run like a charm. Most especially when working with Intuitive Solutions as their reseller and support unit!!

 

from Logan Square Medical Group

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My experience with dealing with the AltaPoint staff have been excellent. They are very knowledgeable, extremely professional and very pleasant to talk to.

Now in regards to the upgrade and implementation team, I don't have much to say. I have not seen any drastic changes in the way I use the system.

 

from IS Medical Billing Services

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I am the director of medical billing company, and I have been using AltaPoint for over 6 years. The system is very easy to use. It has a very short learning curve for when I hire new staff, and my charge entry staff love how quickly they can get charges entered over some of the other programs we use. I always recommend it to friends in the industry.

 
 
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