Amazing Charts


 

Created by a practicing family physician, Amazing Charts is an electronic health records (EHR) solution that meets the requirements of independent practices. With Amazing Charts, users have a comprehensive system to manage charting, scheduling, e-prescribing, coding, interoffice messaging, and more.

Amazing Charts has a practice management (PM) solution that integrates with Amazing Charts EHR for improved efficiency in clinical documentation and financial management workflow. The built-in billing and revenue-cycle management (RCM) module allows practices to manage the entire patient visit with a single system.

Additionally, Amazing Charts is a Meaningful Use certified EHR, and is also certified for both Dragon Naturally Speaking and the Surescripts e-prescription network.

Amazing Charts centralizes all key data into a single screen, just like a paper chart, allowing users to tab through patient demographics, prior visits, summary sheets, and account information.

 

Amazing Charts  - e-Prescribing
 
  • Amazing Charts  - e-Prescribing
    e-Prescribing
  • Amazing Charts  - Messages
    Messages
  • Amazing Charts  - Most recent encounter
    Most recent encounter
  • Amazing Charts  - Meaningful Use wizard
    Meaningful Use wizard
  • Amazing Charts  - Schedule
    Schedule
  • Amazing Charts  - Templates
    Templates
Supported Operating System(s):
Windows XP, Mac OS, Web browser (OS agnostic)

43 Reviews of Amazing Charts

 

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Software Advice Reviews (33)
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Showing 1-20 of 33

Debbie from SynergyMed
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

My experience with A. Charts has been very slow

Ease-of-use

Functionality

Product Quality

Customer Support

N/A

Pros

Once I am able to log into A. charts, I found it easy to access within the charts. Pulling up demos, clinical notes were easy and that is about all I found as pros.

Cons

It has never been easy to log into A. Charts. Sometimes it took 2 to 3 tries to get into A. Charts. Patients were lined up to check in first thing in the morning.
Not good.

 
 

Alexis from Clinic Santa Lucia
Specialty: Hospital
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

I very simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Amazing Charts is the top rated EHR according to multiple user satisfaction surveys and is affordable, easy to use, and FREE to try. Unlike most EHRs, Amazing Charts was designed by a physician, allowing you to document more with fewer clicks. Amazing Charts offers a fully integrated Practice Management solution and a wide range of value-adding services to help you increase your practices efficiency and revenue. Additionally, Amazing Charts is ICD-10 compliant and 2014 Meaningful Use certified.

Pros

We did a 30 day free trial period with Amazing Charts while searching for a new EMR system last year. Their EMR was more user friendly than the previous one we had been using (Practice Partner) but still required more clicking around in a patient's chart than what we were looking for. Overall, seemed very user friendly but we wanted an EMR with everything in the patient's chart accessible on one page which it did not seem to have.

Cons

very expensive

Overall: I have been using AC for more than 3 years, It made my life beautiful.
The problem is that any functionality you need to use (Like patient portal, electronic labs requests, e-prescriptions) is an additional cost to your subscription. I pay for the certificate but I have to pay for the customer service another, now , for patients portal per month , for narcotics e- prescriptions, for lab corp , for Quest, lately they called me trying to sell me CCM (chronic care management) , usually we collect on average per patient per month, AC wants to charge me $ per patient per month. My nurse practitioner have to subscribe as a FULL user which double the price.
As for online access, they charge per user per month for our staff, so I have 2 front desk, 1 back desk, 1 MA , 1 manager , 1 Biller, 1 doctor and 1 ARNP , total users of 8 equal to $$$ per month
THIS IS A RIP OFF
I love it but I can't keep up with their greed. time to change

 
 

Ravishankar from Midwest Spine Surgeons
Specialty: Orthopedics / sports medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

The Best EHR for Small Medical Practices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I installed Amazing Charts on one of the desktop computers over one weekend in 2007 and started using it on Monday without any need for training from anyone. The online tutorials are adequate for most if not all users. The EHR itself is very self-intuitive and easy to use. I recommend transitioning from your paper charts to fully EHR over 3 to 4 months. Best if used with voice recognition software, like Dragon Naturally Speaking Medical Edition.
In terms of cost, convenience, ease of use, features and functionality and the best customer support, one cannot beat Amazing Charts. It is simply the best EHR for physicians who want to do what they like best, i.e. see and communicate with patients, and who don't want to spend their entire day being data entry professionals!

Pros

Ease of use, excellent customer service, polite and courteous customer service reps, looks and feels like a standard paper chart, simple user intuitive interface.

Cons

Meaningful use data compilation can be time consuming.
Medication data entry could be improved.

 
 

Leslie from Family Medicine
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Amazing Charts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great Product! Great for starting EHR. I have used 3 systems in practice, and this has by far been the easier one to navigate.

 
 

Jeffrey from West Portland Neurology
Specialty: Neurology / neurosurgery
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

After six years of use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I recommend Amazing Charts highly. It does everything I asked it to and offered even more. It is well designed, using it is intuitive and the technical support has been superb. In fact, the best of any product or software I have ever used. I am a private practice neurologist who sees tertiary referrals with unusual conditions. Even with this atypical practice, with many fine details of history and examination, Amazing Charts was easy to adapt to my needs. It is also easy to use for my support staff.

Pros

Simplicity, ease of use and technical support.. I have used several hospital based EMR's which are all cumbersome and seem aimed away from patient care. Amazing charts allows me to focus on that, my profession.

Cons

I have no complaints at all. Any problems I had were easily sorted out, and quickly by support. I have used several hospital based EMR's which are all cumbersome and seem aimed away from patient care. Amazing charts allows me to focus on that, my profession.

 
 

Colleen from Hope Medical Clinic
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Good Product - No Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The problem with this EMR is the lacking of customer service. They recently stopped the ability to chat. This means they are now never accessible. If you call do not expect to reach a live body. If you email it takes days for them to get back with you. If they update the product expect for downtime for at least a week or more. Great price, average product, poor customer service.

Pros

price

Cons

ABSOLUTELY HORRIBLE PRODUCT SUPPORT!

 
 

Sally from Sandia Neurology PC
Specialty: Neurology / neurosurgery
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Version 9.3.1 has many updates

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been very impressed by the ease of use, ease of learning, and functionality of Amazing Charts. I have needed extremely little tech support over the last 2 years, and we can do our own upgrades without their help. It is easy for students to learn and easy to adapt this to my specialty practice.

Pros

Ease of use, easy to learn, no training required. I have been using since 2009.

Cons

As with all EHRs, no standardization was in place before the product was designed, so there is the little interface with larger systems.

Advice to Others

Great value and great endurance.

 
 

Jody from Thomas W Pollard DO LLC
Specialty: Pulmonology
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

User review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

User-friendly, easy to navigate and operate. The most challenging part is when upgrades are done that changes how a function should be done in order to capture meaningful use successfully. We don't know there is a change until we discover we're not meeting our goals then we're behind trying to catch up. Other than that it's a pretty good program.

Pros

User-friendly. Support staff is friendly.

Cons

System slowness, too many steps to ensure system calculates meaningful use target measures correctly. Does not have very good support when upgrades are done when it comes to a user knowledge (need to know) perspective to ensure quality measures are compliant. They now charge for training with a trainer on top of the annual support fee.

Advice to Others

Good for a small practice however if meaningful use measures are important to your practice get the full scope and compare to at lease 4 different programs.

 
 

Amy from SBIMG
Specialty: Internal medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great for small practices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As we grow the growing pains grown as well. Not being able to use on a tablet is a minus as well. We also find that with each upgrade we have more & more problems.

Pros

Easy to use

Cons

Very slow at times & unable to use on tablets.

 
 

Lisa from Lisa A Hollander MD
Specialty: Psychiatry
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

a solo psychiatrist

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is my second EHR and is more comprehensive and yet simpler to use than the system I previously used. Since I practice an integrated style of psychiatry I appreciate having access to a full range of medical diagnostic codes.
I have not tried to utilize its meaning full use an other capabilities and am using this for comprehensive legible records rather than to meet MU.

Pros

very straight forward, affordable
the process of uploading document is much better than an earlier system used
It organizes my notes in a format very comfortable for my practice style

Cons

Getting technical assistance is frustrating as live support is never available and the call back process the next day always seems to go to voice mail.
The print size is very small and not adjustable

 
 

Mike from Carolina IT Consulting
Specialty: Allergy & immunology
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Decent overall EHR program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall decent EHR that gets what needs to be done. Functionality was there and had good features. A software for your full practice needs.

Pros

Good features

Cons

Could be a bit easier to use

Advice to Others

If you want a decent affordable EHR then this is your choice.

 
 

Adam from Twin City Family Medicine
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Amazing Charts is pretty good..........NO IT'S AMAZING !!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used every version of Amazing charts since version 3.1 (starting 2008). Aside from some usability issues with versions 7-8, my experience has been truly AMAZING ! Version 9 is the best yet! (to the guys n gals at A.C.): I hope your quest to keep up with constantly changing government regulations such as Meaningful Use and MACRA/MIPS doesn't get in the way of your wonderful product. Those government programs will ultimately fail... I would rather have a great product like AC v9 even if it doesn't meet government requirements, than to have a compliant program. Keep up the AMAZING WORK at AMAZING CHARTS. Your customer service staff and programing support staff are truly an AMAZING GROUP OF PEOPLE ! Sincerely, Adam Lauer DO, Brewer, ME

Pros

Ease of use. Intuitive style. Progress notes that i can actually see all the fields on ONE SCREEN unlike most other products that require tons of tabbing.
Reports that print out just like the progress notes we learned in medical school (unlike the 5-7 page reports printed from those other over-priced clunky programs like Centricity). Great office messaging system. AFFORDABLE PRICE TAG ! SUPERIOR CUSTOMER SUPPORT....you can actually get live people on the telephone !

Cons

Sorry I'm a loyal A.C. user since 2008. I don't have anything negative to say about the software or the company.

Advice to Others

If you aren't using Amazing Charts, there might be something wrong with you...get this program as it will SAVE YOU LOADS OF TIME !

 
 

Holly from Cross Medical Clinic
Specialty: Alternative & holistic medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Amazing Charts EHR

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Used Amazing Charts for about 2 years while in family practice. It's pretty user friendly for the most part. It doesn't require a whole lot of training for use, which is also nice. Overall good product that is relatively affordable.

 
 

Ravi from NeuroPsychiatry Center
Specialty: Psychiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

AC User review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It is very good product and price is affordable. Very easy and simple to use it. Does not need much training at all. My staff love it. I have using it for almost 14 years now.

Advice to Others

No need to think about it - Just Do It !

 
 

Veronica from Wright Wellness Center
Specialty: Infectious diseases
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Awesome Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been working with Amazing Charts for over 6 years now. I was introduced in a family practice and they allowed me to attend a conference that was held. I have gotten the current practice I work with on it and they love it.!!! Besides how great the actual software is they integrate with some top notch companies. Really a great tool to keep your office running.


Pros

User friendly. You can tailor to your practice. Easy to manage.

Cons

Nothing I do no like.

Advice to Others

Get it!!!!

 
 

George from McCullars Research and Medical Services, Inc
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Amazing Charts EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am a long time user [2002]. I would enjoy the program more if there were not so much clutter because of Federal mandates. The electronic prescription service works exceptionally well. The within program search engine is easy and a time saver. I would like to see faster access speed from work stations to server, I have 4. Printing speed is good and has never crashed because of Amazing Charts. Thanks for the hard work which has improved my practice. gmm

Advice to Others

Before choosing an EMR data base program consider what one would do if the company goes out of business or merges with another company. These programs cannot communicate with each other. Amazing charts has been stable as a program, with service and improvements over many years. There will be no surprises from this group.

  Response: Marissa, Amazing Charts.com, LLC

Date: November 2016

November 2016

 

Hi Dr. McCullars,

Thank you for your continued support and feedback! We’ve tried reaching out several times to look into the speed of your work stations, but weren’t able to reach you. Please email support@amazingcharts.com and we can try to speed things up.

 
 

Wendy from Wendy R Gottlieb MD PLC
Specialty: Plastic & reconstructive surgery
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

Love this EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great EHR. Easy to use. Intuitive. Inexpensive. Great value for my practice.

 
 

Douglas from Douglas J. Campbell MD PC
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

DJC review of Amazing charts

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Amazing charts is a good, solid workhorse for a family practice, and it is affordable. This is not a Candilac, but it is pretty reliable like a Ford pickup. When it has crashed, which it has, although not often, our entire office has come to a halt. Since we switched to the on-line version, we haven't had a crash, but internet problems have made life difficult at times. There are annoying pauses with the on-line version, but they are less than what our server was doing before the switch. In both cases, much of the slowdown has been related to the software having to comply with government regulations.

Pros

Relatively easy to learn how to use.

Cons

It uses some templates, but using a macro to insert common sentences is difficult.

  Response: Marissa, Amazing Charts.com, LLC

Date: November 2016

November 2016

 

Hi Dr. Campbell,

We’re glad to hear you’ve seen improved stability. We’re aware of the pauses you described above and apologize for inconvenience – we’re working diligently with our hosting partners to resolve this. Thank you for the feedback and we appreciate your understanding as we strive to deliver excellent service to you!

 
 

Lisa from Breast Cancer Detection Center of Alaska and Charitable Corporation
Specialty: Radiology / imaging

September 2016

September 2016

Even our small office finds Amazing Charts helpful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The intuitive options. After I have used an option a few times, my ususal choices appear at the top of my window.

Likes Least

Our office is small, so we do not use alot of the features offered in the software. Sometimes it is confusing for our providers to find the pieces that we do use.

Recommendations

Think ahead about how many people in your office really need access to creating encounters before you purchase licenses. A small office can easily run on one license.

  Response: Marissa, Amazing Charts.com, LLC

Date: September 2016

September 2016

 

Hi Lisa,

Thank you for leaving your feedback – we’ve passed it along to our product manager. Amazing Charts was designed by a practicing Family Physician, so there are certain features that your Radiology practice wouldn’t use. Please free to email support@amazingcharts.com at any time if you have any workflow related questions we can answer to help ensure you’re using Amazing Charts as efficiently as possible.

 
 

Brant from Canby Clinic
Specialty: Alternative & holistic medicine

September 2016

September 2016

The software works for the most part.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Compared to other EMR software programs the price is affordable.

Likes Least

Once you purchase the software and get transferred from their onboarding representative to the "white glove" support then your on your own. When you call support they have a voicemail where you leave a message. If someone calls you back it ranges from a day or two to sometimes a week or two. When someone calls back if you are unavailable they will leave a message, but they don't have extensions so the number they leave is the same one where you have to leave a message and the process starts over. My account was deactivated because I couldn't get ahold of support to update my credit card on file. If it takes over two week to update your credit card good luck with real software problems.

Recommendations

The software is okay, but the support is terrible once you've bought it.

  Response: Marissa, Amazing Charts.com, LLC

Date: September 2016

September 2016

 

Hi Brant,

Thank you for leaving your feedback – we’ve passed it along to the director of our client services team and want to apologize for the inconvenience.

While we do have a ticket-based support system to help keep our software affordable, we want to assure you that one to two week response times are not the norm, and we will investigate why your experience was different. Our US-based client services team continuously works toward greater efficiency, so we appreciate your feedback and understanding as we strive to deliver excellent service and support to you.

 
 
 
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