CareCloud Charts Software


 

CareCloud Charts is a comprehensive, cloud-based Electronic Health Record solution that easily adapts to a practice's workflow. Charts helps physicians become more productive and profitable, while maintaining adaptability and adjusting to the frequent changes in healthcare reform.

Charts is a Meaningful Use-certified EHR that provides everything required to develop better patient care and practice management, as well as featuring rich, detailed reporting that tracks a practice’s progress en route to Meaningful Use attestation. Charts gives doctors and office managers a full range of capabilities, including a complete, real-time view of how patients are flowing through the office. We're a big fan of the aesthetically pleasing and intuitive design of Charts' interface, as it helps decrease the learning curve that can come with implementing a new EHR system.

Thanks to its rapid charting capabilities, Charts ranks among the fastest EHRs in the industry. With pre-defined templates for various specialties and the power of charting-by-exception, this EHR saves time and effort. Intelligent task management capabilities provide an efficient way to manage administrative and clinical tasks around the office through a single, unified ‘inbox.'

Charts is part of a complete, cloud-based solution created to help physicians meet their clinical, financial and administrative needs. Charts integrates seamlessly with CareCloud Central, the company’s renowned cloud-based practice management system and features CareCloud Community, the company’s patient portal, which allows physicians to better engage with patients and involve them in their own care.

With Charts, oft-daunting tasks become easier, leading to an increase in productivity which boosts profitability and improves patient outcomes.

 

CareCloud Charts - Real-Time Patient Flows
 
  • CareCloud Charts - Real-Time Patient Flows
    Real-Time Patient Flows
  • CareCloud Charts - Intelligent Task Management
    Intelligent Task Management
  • CareCloud Charts - Rapid Charting Capabilities
    Rapid Charting Capabilities
  • CareCloud Charts - Meaningful Use Reporting
    Meaningful Use Reporting
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Solaris, Unix, Web browser (OS agnostic), Windows 2000

41 Reviews of CareCloud Charts

Showing 1-20 of 41

 

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Hanul from Nidraveda
Specialty: Neurology / neurosurgery
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Excellent Software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Overall very good. Good features and very personalized. Easy to use. Good value.

 
 

Raymon from Greater Alabama Family Foot Care
Specialty: Podiatry
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Dr Artopee Review

Ease-of-use

Functionality

Product Quality

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Value for Money

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Overall a fair Software. Simple to use. Limited functionality. Uploading documents is difficult and requires multiple steps.
Limited Lab and Imaging center Integrations. Basic scheduling.

Pros

Simple to use.

Cons

limited functionality. limited Appointment Types.

Advice to Others

Limited. may not be the best for Specialties, ie: Ortho, Podiatry, Gen Surgery.

 
 

Thuha from Addison Pain Management
Specialty: Other specialty
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

CareCloud EHR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Poor experience had to call IT/customer service numerous times and did not get anything achieved. Lots of glitches and needs reloading; see cons below.
Do not recommend at all due to cost and functionality.

Pros

e-prescribing
copies previous notes.

Cons

Doesn't have appropriate medical terminology too many glitches and causes freezes, loss of information typed, etc.
Too many buttons to click individually, copies previous notes but also copies previous orders associated with it that can't be deleted.

Advice to Others

not worth it

 
 

Debra from Desert Valley Adv. Pain
Specialty: Pain management
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

EHR Review of Carecloud

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Care Cloud looks nice but is not a 100% user friendly system. There are too many spots to type in the same information and not all of it transfers or rolls over from page to page or encounter to encounter. Even though the EHR selection allows you to select templates to use, it doesn't allow you to create them to fix your exact needs and only parts of it is able to roll over into the next note. There is not a place to manually type in imaging/labs results and the ones they give you to select from are very limited. The insurance section in the patient's charts do not show effective dates even though it is a necessary information in order to put the insurance in. You can not manually add in insurance carriers you have to use there list, and I have found insurances like work comps that are not listed in there list. You have to go thru multiple screen to check in a patient and to find a co-pay, that make it very time consuming.

 
 

Michaelann from Florida Urological Associates
Specialty: Urology

July 2016

July 2016

AMAZING SYSTEM!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The system is easy to navigate and extremely user friendly.

Likes Least

After all of the recent upgrades they have implemented there are no complaints that I can express.

Recommendations

You will have no regrets if your practice is inquiring about purchasing CareCloud!

 
 

Melody from Life & Work Soulutions, Inc.
Specialty: Mental & behavioral health

June 2016

June 2016

CareCloud makes clinical documentation a breeze

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Product Quality
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Likes Best

CareCloud is so easy to use and all of my staff just love it. If you can use an iPhone, you can use CareCloud. The drag and drop features and the ability to utilize the dictation feature is a plus for us all. CareCloud support is second to none. They are always very friendly and patient for all questions.

Likes Least

We have used CareCloud for 2 years and have had a great experience with all the apps.

Recommendations

I am very thankful to have found CareCloud. My billing works so smoothly and my AR is very small and short-lived. There was a learning curve during the transition as our previous EHR/RCM system was almost archaic compared to CareCloud.

 
 

Brandi from SW Florida Pain Center
Specialty: Pain management

June 2016

June 2016

Ease of use, user friendly workflows and reports are fantastic!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

We love how easy to use CareCloud is. The workflows are very user friendly and the webinars CareCloud provides are great resources for learning to use to the product. Also, CareCloud assigns a friendly, knowledgeable Client Manager to your account to assist in questions you may have. Additionally, CareCloud support is also available via a phone call or online support.

Likes Least

Overall, we are very pleased with the product. The main thing I don't like about CareCloud is that they don't provide a support line for patients needing help with the patient portal. Therefore, the practice must contact support on the patient's behalf.

Recommendations

I recommend choosing CareCloud based on upon its ease of use and the reports that are available for practice management purposes as well as clinical evaluations.

 
 

Rachel from South Georgia Primary Care
Specialty: Pediatrics

June 2016

June 2016

Carecloud charts review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support
Likes Best

I have used carecloud for the past 2 1/2 years. Prior to CC I used Allscripts. Overall CC is much more user-friendly and undergoes frequent updates based on client feedback

Likes Least

Still missing some critical components for pediatrics- BMI growth charts especially

Recommendations

Determine most important features based on practice and not only ask about those features but try them out prior to purchasing a product

 
 

Heather from Lowcountry Psychiatric Associates LLC
Specialty: Mental & behavioral health

June 2016

June 2016

Overall CareCloud Rocks

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Its very user friendly and for the most part CareCloud will implement and make updates that are suggested and/or requested from its customers.

Likes Least

Little overpriced since we do not use off of the features it offers. Wish you could only be charged for certain features used.

Recommendations

Overall CareCloud is a great software and is very user friendly

 
 

Barbara from Gulf Bend Center
Specialty: Mental & behavioral health

June 2016

June 2016

Happy with CareCloud

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the ease of use, the design is pleasing, and it's easy to navigate. The flexibility of inserting and moving sections, groups, findings is also a great benefit to charting.

Likes Least

There's not much I don't like. It would be great if when we record our times in the chart for an appointment with a patient/client, there would be an automatic calculation for the length.

Recommendations

Be sure to use this software in every area that affects your charting for patients/clients. If you don't know how to use something correctly, be sure to contact a service representative who can help.

 
 

Paige from Doctors On Call
Specialty: Urgent care

February 2016

February 2016

Doctors On Call

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It is pretty easy to use. For all levels of the staff.

Likes Least

Support hours and and bad follow up or follow through with discussed issues.

Recommendations

Try several emrs and make sure its a good fit. Make sure the product works for your clinic

 
 

Nicolas from Cardiology Care Clinics
Specialty: Cardiology

February 2016

February 2016

have used it for 3 years and believe it has really helped our practice

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

responsive vendor
good staff
useable product
able to grow the platform

Likes Least

would like to improve the clinical aspect of the product and also would like an ability to have a credit card on file

Recommendations

talk to a user in your field
have a demo at a site
try it out

 
 

Wesley from The Arlington Sleep Disorder Center
Specialty: Sleep medicine / center

December 2015

December 2015

Experience using CareCloud

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The software is fairly straightforward to use. It includes tutorials and videos to learn about the charting process.

Likes Least

Support from their staff was good prior to just after our launch date. Weeks later, it became difficult to get assistance from items we needed assistance with.

Recommendations

Talk to other providers who are using the product you are anticipating using.

 
 

Donna from Rockingham Foot and Ankle Association PLLC
Specialty: Podiatry

December 2015

December 2015

CareCloud charts are easily accessible and people friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I am the only person that works in my office. I feel much more comfortable now that I know I have someone to talk to if I have a problem. I just pick up the phone and my help is there. It feels as if I actually have someone else in my office to help me solve problems.

Likes Least

At times its hard to get in touch with the help center. I am an impatient person and think I should get help at the touch of a button however, I understand they are helping others and they always return my call.

Recommendations

Make sure you get in touch with the proper person to speak with before you sign anything. Speaking with the right person who understands what you need from a product is valuable. Be very specific when telling the software provider what you are looking for.

 
 

Joyce from ABC Pediatrics
Specialty: Pediatrics

December 2015

December 2015

Joyce's review of CareCloud

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The salesman was very persuasive. He promised everything.

Likes Least

The promises made at the sales pitch were not realized. The system goes down frequently and info is lost. Some contact people left the company; others did not return calls.

Recommendations

Get all the promises in writing. Be sure your contract has a clause allowing you to get out of the contract if you find major problems and are dissatisfied.

 
 

Michael from The ouellette group
Specialty: Orthopedics / sports medicine

September 2015

September 2015

Carecloud year review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

Continue to update and improve system. E prescription is very helpful and fast. Check in check out function with time clock. Mobile app capabilities and ability to eprescribe from phone and contact patient if necessary

Likes Least

Inability to customize bubbles or create own. Don't have dx ability to organize by most used

Recommendations

Make sure your internet is high speed enough or you will get knocked off frequently

 
 

Ronda from The Ouellette Group Physicians
Specialty: Orthopedics / sports medicine

September 2015

September 2015

Handdocscollector

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

They are willing to take the time to give you thorough instruction, in person if necessary.

Likes Least

I would like to see the corrected claim with the alerts at the same time if possible. I know it would not print if it did not pass, but to see the claim in the background would help me visualize it better. If in the original billing we had recent coding expectations, including, HCPCs Codes prompted individually for each insurance payer that would be nice. That might take too much memory. If there is an easier way to attach medical notes pertinent to the billing that would be great. They also want a hand drawing at times which is in our notes.

Recommendations

This is a great program for single doctors. I do not know how this works for multiple physicians. It does do well for billing purposes.

 
 

LINDA from DR. ORJI
Specialty: Surgery

September 2015

September 2015

GREAT SYSTEM

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

USER FRIENDLY EASY TO PUT INFORMATION IN EASY TO SCAN YOU DON'T HAVE TO CLOSE APPS TO GET TO ANOTHER APP
EASY TO SCHEDULE APPOINTMENTS EASY TO VERIFY INSURANCE

Likes Least

NO DISLIKES I LOVE WORKING WITH THIS SYSTEM VERY EASY TO LEARN SET APPOINTMENTS PUT IN PAYMENTS BILLING ALL IT THE SAME SYSTEM I REALLY LIKE THE FAX SYSTEM

Recommendations

EMR WAS SCARY FOR ME AT FIRST BUT ONCE YOU LEARN HOW TO USE IT IT IS GREAT

 
 

Hans from Ouellette Group Physicians
Specialty: Orthopedics / sports medicine

September 2015

September 2015

It is fantastic and extremely user friendly.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The user friendly nature of CareClouds App software manages to make the provider confident that they are documenting everything to meet their own needs as well as the needs of meaningful use.

Likes Least

The buffering time in between clicks. Our Doctor complains about how often CareCloud takes to "think" in between functions.

Recommendations

Usability - how user friendly is your current EMR.
Do they actively seek your feedback and improvement.
How easily can you evaluate how well the EMR is working for you? - CareCloud provides extremely useful analytical tools to help identify problem areas for the practice.

 
 

Bethany from Alan Graff, MD, PA
Specialty: Internal medicine

September 2015

September 2015

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The ease of transitioning to icd10. The ability to create order sets

Likes Least

Not easy to e-scribe supplies (dm monitors). and cannot task referrals. Not all apps are integrated with each other.

Recommendations

Use the order sets and create quick texts. Templates Help

 
 
 
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