# CareCloud Software Reviews, Demo & Pricing - 2026 > Review of CareCloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/medical/carecloud-charts-profile --- [Home](https://www.softwareadvice.com/) / [Appointment Scheduling Software](https://www.softwareadvice.com/appointment-scheduling/) / CareCloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/medical/carecloud-charts-profile/reviews/)[Alternatives](https://www.softwareadvice.com/medical/carecloud-charts-profile/alternatives/) # CareCloud 2026: Benefits, Features & Pricing Wondering if CareCloud is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview CareCloud 3.6 [(112)](https://www.softwareadvice.com/medical/carecloud-charts-profile/reviews/) Pricing Pricing available upon request ### About CareCloud CareCloud Inc. offers an integrated electronic health recording (EHR) solution–Charts–that provides collective benefits of EMR, practice management and medical billing services. Charts helps physicians to streamline clinical operations and ensure paperless workflow. CareCloud Charts is an MU-certified EHR solution that provides comprehensive tools to provide better patient care and practice management. The detailed reporting feature tracks practice’s progress en route to Meaningful Use attestation. The solution offers pre-built templates for prescription, reporting or billing which can also be customized as per the need of specialty, clinic or individual requirement. CareCloud's patient portal–Breeze–allows physicians to engage with their patients. With Breeze, clinics can streamline their daily activities electronically, starting from patient application to final billing. The dashboard displays complete patient information, from medical history to booked appointments, all on a single screen. Integrated with Charts, CareCloud provides a HIPAA-compliant telehealth platform–CareCloud Live–that utilizes real-time video calls to allow providers to engage with patients safely and eff... ectively. Providers can manage their telehealth appointments efficiently and relieve administrative burdens with automated patient reminders. Wondering if CareCloud is right for your organization? Our Appointment Scheduling Software selection experts can help you in 15 minutes or less. ## CareCloud User Interface ## Popular CareCloud Alternatives Main Product CareCloud 3.6 [(112)](https://www.softwareadvice.com/medical/carecloud-charts-profile/reviews/) Ratings Breakdown - 3.76Ease of use - 3.29Value for money - 3.44Customer support - 3.53Functionality Pricing Available upon request Get Price Alternative Product [Tebra](https://www.softwareadvice.com/medical/kareo-profile/) 3.9 [(1368)](https://www.softwareadvice.com/medical/kareo-profile/reviews/) Ratings Breakdown - 4.05Ease of use - 3.65Value for money - 3.75Customer support - 3.83Functionality Pricing Available upon request Get Price Alternative Product [Fusion](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/) 4.3 [(709)](https://www.softwareadvice.com/product/395326-Pediatric-Therapy-EMR/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.19Functionality Pricing Starting at $49.00 per month Get Price Alternative Product [athenaOne](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/) 3.8 [(911)](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/reviews/) Ratings Breakdown - 3.79Ease of use - 3.55Value for money - 3.63Customer support - 3.80Functionality Pricing Available upon request Get Price Alternative Product [RXNT](https://www.softwareadvice.com/medical/rxnt-emr-profile/) 4.3 [(498)](https://www.softwareadvice.com/medical/rxnt-emr-profile/reviews/) Ratings Breakdown - 4.30Ease of use - 4.19Value for money - 4.21Customer support - 4.22Functionality Pricing Starting at $32.00 per month Get Price Alternative Product [Carepatron](https://www.softwareadvice.com/medical/care-patron-profile/) 4.4 [(858)](https://www.softwareadvice.com/medical/care-patron-profile/reviews/) Ratings Breakdown - 4.51Ease of use - 4.56Value for money - 4.49Customer support - 4.26Functionality Pricing Starting at $23.00 per month Get Price ## CareCloud Pros and Cons We analyzed 112 verified reviews for CareCloud to find out what actual users really think. Select to learn more Intuitive Navigation And Design CareCloud offers a user-friendly experience with clear navigation, intuitive icons, and a visually appealing interface. Users find it easy to learn, teach to new staff, and modify to fit office needs. The system's straightforward design helps users quickly find information and complete tasks efficiently. Unresponsive And Ineffective Support Customer support for CareCloud is frequently described as unhelpful, slow to respond, and difficult to communicate with. Users report long hold times, unresolved issues, lack of follow-up, and rude interactions. Attempts to reach management or get meaningful assistance are often unsuccessful, leading to ongoing frustration. ## CareCloud Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request Plan includes: - EHR - Patient Mangement Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CareCloud Features - Popular features found in Appointment Scheduling Appointment Management Automated Scheduling Calendar Management Client Database Group Scheduling Mobile Access Online Payments Recurring Appointments Reporting & Statistics - More features of CareCloud Activity Dashboard Admissions Management Analytics API Appointment Scheduling Approval Process Control Availability Management Billing & Invoicing Charting Claims Management Claims Scrubbing Code & Charge Entry Coding Assistance Compliance Tracking Confirmations/Reminders Discharge Management Drag & Drop Drug Reference Database Dunning Management EDI EMR/EHR E-Prescribing Faculty/Staff Management For Anesthesiologists For Cardiologists For Family Medicine For Medical Purposes For Pain Management For Podiatrists For Primary Care For Urgent Care For Urologists HIPAA Compliant Insurance Eligibility Verification Invoice History Meaningful Use Certified Medical Billing Medication Management Messaging Multi-Location Multi-Physician Multiple Appointment Types Multi-Provider Practice ONC-ATCB Certified Online Scheduling Patient Communications Patient Education Patient Engagement Patient Flow Management Patient Intake Patient Portal Patient Questionnaires Patient Records Management Patient Scheduling Payment Processing Physician Management Physician Scheduling Practice Management Pre-Appointment Screening Real-Time Reporting Reminders Remittance Advice Scheduling Self Service Portal Templates Third-Party Integrations Video Conferencing Virtual Meetings Waiting Time Tracking ## CareCloud Integrations TeleVox Integration rated undefined from -1 review Vital Interaction Integration rated undefined from -1 review Sevocity Integration rated undefined from -1 review Praxis EMR Integration rated undefined from -1 review ICANotes Integration rated undefined from -1 review EHRYourWay Integration rated undefined from -1 review See all 8 integrations ## CareCloud User Reviews Overall Rating 3.6 Ratings Breakdown 5 43% 4 19% 3 13% 2 6% 1 20% Secondary Ratings Ease of Use 3.8 Value for money 3.3 Customer support 3.4 Functionality 3.5 ss sheila s. Verified reviewer Medical Practice 2-10 employees Used unspecified for more than 2 years Review source Reviewed November 2019 Practice Management System Partnership 5 We have used Care Cloud since 2010 and a lot of improvements since then. My staff and I have loved to use this system since day 1. We never thought to try another system all these years. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Previously 4 5 Functionality Pros: it is most user friendly system I have worked with in over 30 years. The notes module and reporting are awesome ... Cons: maybe Charts and some of the analytics are not what I would like Reasons for choosing CareCloud CareCloud was Web based and the use was much more user friendly and the cost was the best factor Reasons for switching to CareCloud We wanted to do our own billing in house and the previous company was total billing package Read More NP Nikki P. Verified reviewer Health, Wellness and Fitness 51-200 employees Used daily for less than 2 years Review source Reviewed January 2025 Carecloud review 4 Good. I would use it again. I wish it was more interactive (notified when plan of cares are due , etc.) Ratings Breakdown 5 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: Visually easy to navigate and the app was easier to use than other systems. Cons: Notes were tedious with less options to create templates than other systems Reasons for switching to CareCloud Company switched our EMR system to find something more user friendly for clinicians. Read More MK Melody K. Mental Health Care 11-50 employees Used unspecified for more than 2 years Review source Reviewed April 2018 Great experience with CareCloud EHR 5 I would recommend CareCloud for any practice. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Previously 5 Pros: We have used CareCloud EHR for almost 4 years and it's been great. The EHR makes it simple to manage my clients and practitioners. It has great functionality and is user friendly overall. The billing app is the best. I actually eliminated an admin position by using the billing app. Cons: I would like for the iPhone app and the calendar app to offer a few more features. It would also be nice if there was way to upload and store clinical documents. Read More AR Alessandra R. Verified reviewer Medical Practice 51-200 employees Used daily for more than 2 years Review source Reviewed April 2025 Scheduling Coordinator 5 The experience with CareCloud has been pleasant overall. I love how practical is. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: How user friendly it is. I also like the customer service. I like that you can organize the providers in a specific order as some systems only give the option of the providers being in alphabetical order. Cons: I dislike that the system seems to kick you off if you have more than one page open. Read More LB Luis B. Verified reviewer Medical Practice 1001-5000 employees Used monthly for less than 12 months Review source Reviewed April 2025 The CareCloud Carer 5 i describe my overall experience with CareCloud as a positive and fruitful one. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: CareCloud was a joy to use and very easy to navigate. It does a great job showing you where to go. Cons: There aren't many cons to CareCloud but if i had one, its that it crashed on me ONCE but never again. Read More AN Andrew N. Verified reviewer Hospital & Health Care 11-50 employees Used daily for less than 12 months Review source Reviewed September 2019 Run away as fast as you can 2 CareCloud has been a nightmare. They came in toting being the easiest to use cloud platform on the market with robust reporting. It falls flat in every single category. CareCloud did not provide ways to report data for meaningful use until halfway through 2019. Reporting is limited. Advanced reporting is still limited to pre-determined metrics. Once they have your money don't expect to get the same treatment you get during onboarding, completely ghosted us after expressing multiple complaints about functionality and workflow limitations. Ratings Breakdown 3 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It is fairly simple to use but you are limited to baked in features and pre-determined workflow. Cons: Constant slowness and crashing. Server stability issues weekly and performance issues occur daily. Reasons for choosing CareCloud Price mostly, and guise of simplicity. Easy to use simple must mean lack of features. Reasons for switching to CareCloud eCW has very lackluster support and many featuers are cumbersome to use/customize. However, after experiencing CareCloud's product we desperately wish we could go back. Read More JE John E. Verified reviewer Medical Practice 11-50 employees Used daily for more than 2 years Review source Reviewed February 2022 Carecloud Crashes and Overall Poor performance 1 Terrible. Difficult to get in touch with a real person. There is never an answer as to why they cannont fix the many bugs the app seems to have. Ratings Breakdown 5 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: It has a nice user interface and the digital chart looks like a paper chart Cons: At this very moment, I am seeing patients. I have been unable to use carecloud for the past hour. This kind of thing happens very frequently. This causes a great deal of extra work. Since converting to the app, the carecloud reliability is terrible. Reasons for choosing CareCloud It was fine when it was web based Read More CO Carol O. Verified reviewer Hospital & Health Care 2-10 employees Used daily for less than 12 months Review source Reviewed September 2021 Many issues 1 I have never used a system that goes down as much as this one does and locks me out constantly , the customer service is even worse Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: NOTHING , it is horrible and no one wants to help Cons: THIS SOFTWARE IS AWFUL , worst i have ever experienced Reasons for switching to CareCloud will be finding a new company , mtbc was great carecloud is awful and customer service is worse Read More DB Donna B. Verified reviewer Used unspecified for less than 2 years Review source Reviewed April 2016 Very pleased 5 We are a small Podiatry practice with 2 offices serving the Reidsville North Carolina and Danville Virginia areas. We currently have 8 employees. I have been extremely happy with CareCloud. They have made my work flow much easier. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support Pros: Customer support is wonderful. If I have a problem or question they are more that happy to help. I have never dealt with a friendly bunch of people. Cons: The group posting payments could be more attentive to what they are doing. At times they post things incorrectly. I have to keep a close watch on patient billing because I have noticed that some payments are posted twice or they will write off the incorrect amount. By doing this it shows a credit for our patients when in actuality they owe the practice money. Read More Phil C. Verified reviewer Pharmaceuticals Used weekly for unspecified Review source Reviewed February 2018 UI isn't the best 3 Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 2 Functionality Pros: The support is good. They are easy to get a hold of and they can fix the issues in a very timely manner. Cons: Support is needed often, its hard to find where you are trying to navigate to and the crashes sometimes Read More Showing 1 - 10 of 112 Reviews [See All Reviews](https://www.softwareadvice.com/medical/carecloud-charts-profile/reviews/) ## CareCloud Popular Comparisons [Tebra vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/kareo/)[Fusion vs CareCloud](https://www.softwareadvice.com/compare/2135-carecloud-charts/vs/395326-Pediatric-Therapy-EMR/)[athenaOne vs CareCloud](https://www.softwareadvice.com/medical/athenacollector-athenaclinicals-profile/vs/carecloud-charts/)[RXNT vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/rxnt-emr/)[Carepatron vs CareCloud](https://www.softwareadvice.com/medical/care-patron-profile/vs/carecloud-charts/)[AdvancedMD EHR vs CareCloud](https://www.softwareadvice.com/compare/1018-AdvancedEHR/vs/2135-carecloud-charts/)[AestheticsPro vs CareCloud](https://www.softwareadvice.com/medical/aesthetics-pro-profile/vs/carecloud-charts/)[ModMed vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/electronic-medical-assistant/)[DrChrono vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/drchrono/)[Alleva vs CareCloud](https://www.softwareadvice.com/medical/alleva-profile/vs/carecloud-charts/)[ChiroTouch vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/chirotouch/)[Jane vs CareCloud](https://www.softwareadvice.com/compare/2135-carecloud-charts/vs/86099-Jane-App/)[Elation vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/elation-emr/)[Epic vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/epic-systems-epiccare/)[PatientNow vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/patientnow/)[CureMD vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/curemd/)[ClinicSense vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/clinicsense/)[EHRYourWay vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/ehryourway/)[eClinicalWorks vs CareCloud](https://www.softwareadvice.com/medical/carecloud-charts-profile/vs/eclinicalworks/) [Compare All Alternatives](https://www.softwareadvice.com/medical/carecloud-charts-profile/alternatives/) ## Other Top Recommended Appointment Scheduling Software [AdvancedMD EHR](https://www.softwareadvice.com/product/1018-AdvancedEHR/) **3.6** (464) Recently recommended **200** times [Boulevard](https://www.softwareadvice.com/retail/boulevard-profile/) **4.6** (366) Recently recommended **23** times [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) **4.3** (54) Recently recommended **18** times [OpenPM](https://www.softwareadvice.com/medical/openpm-profile/) **4.8** (29) Recently recommended **7** times Stuck Between Options? Our experts can help you compare CareCloud with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice