Cerner PowerChart Software


 

Cerner Corporation created its electronic medical records (EMR) solution, PowerChart, to directly address the needs of clinicians—from those at hospitals and ambulatory facilities down to primary care physicians. Its templates support over fifty specialties, as well, making it easy to customize for a wide range of medical providers.

PowerChart’s strength lies in its ability to coordinate care between multiple locations and practitioners, reducing duplicated records while still giving staff flexible documentation options. These flexible documentation options are reflected in the program’s 700-plus templates and customizable procedure workflows.

PowerChart is ONC-ATCB certified and Meaningful Use Stage 1 and 2 certified. Its patient portal helps providers to enhance patient communication by sending appointment reminders and empowering patients with access to their medical records.

Cerner was named one of the “10 Most Innovative Companies in America” by Forbes in 2012.

 

PowerChart - ER patient summary
 
  • PowerChart - ER patient summary
    ER patient summary
  • PowerChart - Cardiology-specific solution
    Cardiology-specific solution
  • PowerChart - Patient portal prescription refill request
    Patient portal prescription refill request
  • PowerChart - Maternity-specific solution
    Maternity-specific solution
  • PowerChart - Inpatient summary
    Inpatient summary
  • PowerChart - Patient orders
    Patient orders
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

10 Reviews of PowerChart

 
Software Advice Reviews (6)
More Reviews (4)

Showing 1-6 of 6

from St Francis Hospital
Specialty: Orthopedics / sports medicine
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

A cumbersome, poorly designed EMR

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The software is poorly designed, difficult to navigate, and generally feels like it was designed by engineers who have never worked in a health care setting. The software is not intuitive to use, creates extra steps to execute simple orders, and is filled with programming glitches that can't seem to be fixed by their "extensive" support staff. I found many of the MD support staff to not even understand or be able to navigate the program because they use Epic in their daily practice.
Overall the software feels dated. The design team should spend some time using Apple products to learn about ease of use.

Pros

The support staff is kind, but often not helpful.

Cons

The software is difficult to use. It is not intuitive. Simple commands require multiple steps to execute. You are required to manually "refresh" to send orders, even after signing. It has created more work for the doctors at my institution, taking simple tasks that previously could be performed by support staff and making them an additional responsibility of the MD.

Advice to Others

Strongly consider another EMR.

 
 

from Granville Family health
Specialty: General practitioner
Number of employees: 201-500 employees Employees number: 201-500 employees

Tech support needed tech support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We recently implemented Cerner EMR in our outpatient clinics. After an hour it became apparent that the system was still being built after roll out. The tech support on site replied "that hasn't been built yet" to numerous questions. Our four hour training course was an introduction to the most basic functions of the system and had little practical application to the daily work flow. medical histories, family histories and social histories were inaccurately retrieved from our previous EMR. Medications that hadn't been prescribed for years were pulled into the active medication list. There were over 2200 "tickets" or fixes that needed to be addressed during the first week of roll out. If someone asked me if this new EMR roll out could have gone any worse I would be hard pressed to find something that could have been worse.. I would say this: if the patients names were transposed in the chart that would have been worse.. in a phrase: incompetently built, laughably rolled out and comically supported.

Pros

nothing

Cons

see above

Advice to Others

I would suggest that you choose a different emr, if you do end up choosing Cernerworks have them build it before you have to use it... seriously..

 
 

from Intermountain Healthcare
Specialty: Other specialty

Cumbersome, not intuitive

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Likes Best

The only redeeming aspect is the ICD-10 diagnostic codes included in it, makes it easier than thumbing through the catalog or even some of the websites out there.

Likes Least

Not very intuitive at all. Too many clicks for basic processes. Not modifiable. Not designed well for outpatient use.

Recommendations

I would look elsewhere for an outpatient platform.

 
 

from CHC
Specialty: Occupational medicine

Electronic Medical Record

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Top-rated vendor with ongoing constant innovation and focus on interoperability.

Likes Least

I don't really have anything negative to include in this review about this vendor.

Recommendations

I don't have any recommendations for others evaluating software like this.

 
 

from stony brook hospital
Specialty: Multi-specialty

PowerChart Review

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

There are many different ways to do the same tasks. For example, opening a patient's chart, or charting allergies.

Likes Least

The thing I like least is there are too many buttons and options. It slows up user functionality.

Recommendations

PowerChart is better than compared to other software.

 
 

from Billings Clinic
Specialty: Ophthalmology

Powerchart

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Can pull information forward and incorporate outside information into note.

Likes Least

Too much typing. Graphics are not any good. 72 clicks on average.

Recommendations

Spend time getting to know it. Learn about macros and auto text.

 
 
 
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