DrChrono
About DrChrono
DrChrono Pricing
Contact DrChrono for price/quote
Starting price:
$250.00
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for DrChrono
1 - 5 of 480 Reviews
Lauren
Information Technology and Services, 2 - 10 employees
Used less than 6 months
OVERALL RATING:
4
Reviewed August 2021
DrChrono
Mike
Verified reviewer
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2018
Love the program. I had all my charts shredded--15 years worth.
chart elimination, eas of use, efficiency
PROSNow I have all patient data in my small ipad. DrChrono is an efficient and easy program to use. NAd they have very good customer support. Just imagine eliminating all your paper charts!!
CONSI have to pay for it. LOL. I have no negative comments to make about this great program.
Karolyn
Medical Practice, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2019
DrChrono Software Review
Positive.
PROSThe ease of use, the numerous videos that provided tutorials, the excellent support and customer service provided by DrChrono's team.
CONSHave yet to build in telemedicine portal, for example doxy.me, into their platform. That's the only missing piece.
Reasons for switching to DrChrono
Have used Epic for 10+ years and was looking for HIPPA compliant software for patient medical records that could be accessed easily by any device, used remotely by my team for patient care daily, accessed easily by my patients via patient portal, was easy to learn how to use with training support, and most importantly that provided excellent customer service. Their team also provides billing services if needed. Easy to use during telemedicine visits. Have enjoyed all the reports it can generate as well.
Vendor Response
We are glad to hear that you enjoy our platform Karolyn!
Replied January 2020
Laura
Medical Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed May 2021
TERRIBLE CUSTOMER SERVICE! DON'T DO IT!
We used them for several years, used to have great customer service and communication and it's pretty obvious they are going under and we were overpaying for years!
PROSCustomization of templates and scheduling calendar.
CONSMany system crashes over the last year. We decided to switch to a different EHR system that was more user friendly, better online booking system and our account manager will NOT get back to us after WEEKS of sending emails and phone calls to get notes imported to new system and to cancel the account.
Reason for choosing DrChrono
Customization of templates and could do notes from home (web-based)
Reasons for switching to DrChrono
Interface was way more user friendly, more integrative, and the customer service is exceptional!
Patricia
Medical Practice, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Customer Service and Ease of Use is Unmatched
The billing service is very good and efficient. They have made collections much easier
PROSThe ease of use of the program. It makes sense
CONSThere were no cons that I have experienced
Reason for choosing DrChrono
Liked their product secretions and services to make my life smoother and less
Reasons for switching to DrChrono
Their billing and customer service was very poor
