DrFirst Rcopia-MU is a simple and affordable electronic health and e-prescribing system that allows practices to take advantage of available Federal incentive payments through programs like MIPAA, P4P, PQRS, and ARRA. DrFirst is one of the largest providers of e-prescribing solutions, and sends more electronic prescriptions than any other eRx vendor in the United States.
DrFirst has been in business over 11 years providing its e-prescribing solutions to more than 160 electronic medical records (EMR) vendors. As a result, practices can adopt DrFirst’s e-prescribing solutions, become eligible to qualify for stimulus payments, and ease into a full EMR at a later date. DrFirst Rcopia-MU meets all 25 “meaningful use” requirements, and is 2011/2012 ONC-ATCB and Surescripts Gold certified.
DrFirst Rcopia-MU starts $7/day with no long-term contracts, no additional support/maintenance fees, and minimal training and set up requirements. DrFirst’s clients range from 1-3,000 provider practices, healthcare systems, and hospitals. DrFirst Rcopia-MU is a popular solution for practices looking to obtain 2011 Federal money in 90 days or less and have the ability to smoothly migrate patient data to certified EMR/EHR partners when their practice is ready.
Adam from Amesbury Psychological Center, Inc.
Specialty: Psychiatry & Psychology
Good E-prescribing system as long as you don't need to contact support.
I have worked with this company since their inception. In the beginning, they were amazing and helped us through any problems we had. Now, they do not respond to tickets, do not follow up on them, and literally cannot fix problems with their reporting systems. Do not think you will be able to meet meaningful use while using Dr. First because that is all a lie. They even have a scam where they get you to pay them and then "guarantee" for a huge fee that you will meet meaningful use. Well, low and behold we spent over a year trying to fix one report and missed meaningful use for 2 providers because of their system. Now, they have the worst customer service of any major company I deal with. They hire tech support people that I know more about the Drfirst system than. I cannot wait to get away from these guys as they are making a bad name for electronic prescribing in general. Recently, one of our Dr's ability to use their patient dashboard stopped working so he was unable to provide patient education on Dx or Drugs he was prescribing and their support teams answer was to spend over an hour on the phone with me describing the problem and then never ever issuing any type of follow up or fix. We have now started to use these features within our EHR so we do not miss out on Meaningful use dollars that our clinic is counting on to survive in a very difficult marketplace. If you ask for a supervisor they will literally hang up on you eventually. Nobody in customer support ever has a supervisor that is available and although they say someone will call back they never do in any way shape or form.
If you have other options, I suggest you consider them.
Bruce from Friedmanhealth
Specialty: Mental & behavioral health
Pharmacies haven't adopted eRx enough yet to make this efficient. We receive too many calls back from patients where pharmacies haven't received the eRx or the pharmacy doesn't accept eRx (even though the Surescripts database provided to DrFirst indicates the pharmacy is accepting). As such, patients are left standing in pharmacies for meds that haven't been prepared. My office has to repeat work done during the patient's visit. It wastes time for the patient, doctor, and office staff. Paper prescribing is far more reliable and efficient. Prescribing Controlled Substances (EPCS) is even more unreliable. It's nothing more than a glorified secure e-mail service, but the e-mails often don't arrive!
Tech support is minimally useful when it comes to the structural issues that pharmacies aren't fully participating.
I would recommend holding off until more pharmacies are on board.