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GalenMD.Ai Software
 | 1 Review (4.8/5) |
Utilized by physicians around the nation and backed by 30 years' experience in the industry, GalenMD is a go-to solution for health care providers in the occupational medicine segment. GalenMD integrates EMR software, medical billing, appointment scheduling, and integrated document management tools into one powerful system. Designed for practices of almost any size, the system can be installed on-premise on local servers or accessed through any device connected to the Internet.
The comprehensive EMR module is highly intuitive, using artificial intelligence technology to smoothly guide providers through charting and treatment charts. The EMR automatically generates treatment plans, physical exam results, and other reports that virtually eliminate the need for transcriptions.
GalenMD's billing and electronic submissions program is exceptionally quick, resulting in payment within as little as seven days. If information is missing, the system automatically flags the submission and prompts the user to submit additional data for invoicing. This tool integrates with both private insurance and workers' compensation claims alike.
An elegant, color-coded interface guides your medical staff through patient appointment scheduling, registration, tracking and check-out processes without a hitch. The appointment-setting tool is functional and versatile, enabling your staff to focus on patient needs instead of struggling with software. All data is available online for easy access via a secure portal.
eGalen, a web-based patient portal, allows authorized individuals to view medical records online through a secure site. Physical exams, injury reports and other documents can also be sent securely via the Internet through eGalen. This module is an incredible time-saver, both in terms of efficiency for your office staff as well as delivery speed.
1 Review of GalenMD.Ai
I thank God every day for GalenMD. I have personalized it so I can document an exam's negative in five clicks. I can go to the "board" and tell how long patients have been in the clinic, who is seeing whom, and what still needs to be done. When a patient calls to speak to me, I can access a patient file and speak to them within five seconds. No more mobilizing three nurses to find the chart while putting the patient on hold.
GalenMD has helped with billing efficiency as well. Because the doctor bills directly with a few clicks, the charges are already entered, and doesn't require our billing team to enter any more charges. Because of the way the program is so intuitively set up, it's very easy to look up patient bills, batching charges, sending ebills and posting payments. My billing department is much more efficient, and I have been able to cut my billing department by one full-time employee.
Because GalenMD is a thin client, we can use virtually any platform to access it. I have desktops, laptops (all the doctors use laptops in the rooms with the patients), and I can even use my iPad.
I think the best part of this program is that I can personalize it incredibly easily. If a doctor wants a charge added, new drugs put into the system, or a PE macro added, I can do it in about 30 seconds. Charges can be organized such that all your potential charges are listed on one menu.
This program also has a very handy feature for occupational medicine clinics, called eGalen. With eGalen, the employers and insurance companies, nurse case managers, etc, can access the work status of their patients directly without having to get on the phone, or speak to anyone in the clinic. They really enjoy being able to access this stuff at any time of day. And it saves the front office from having to field another call.
So far, I have not had any complaints with customer support. I usually get a response by email immediately. I must admit, they have been patient with us. Nine times out of 10, our complaints end up being something we are doing wrong, and not a problem with the system - though of course, we still loudly complain the next time we think something is wrong.
Downsides? I think the worst thing about an EMR is having to scan in documents to the system, though this is still incredibly better than having a paper chart. Once something is scanned in, you know just where to look for it, and can find it in two clicks. And it is always THERE. You aren't flipping through page after page of charts, labs and diagnostics looking for something.
Here is what I tell people who are thinking of going EMR: Expect 6 months of pain while you learn the system. After that, nothing but JOY! I can't imagine going back to paper. With the VPN set up for me by Galen, I can do my charts at home now while watching Law and Order. I can bring up the board while sitting at home on the weekends and see who is in the clinic, and call and ask the staff why a patient is waiting! Sounds like Big Brother, I know, but when they know I am watching, the staff performs much better!
Anyway, can't say enough good things about Galen. Call me if you want some more info.
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