GE Centricity EMR Software

5 Reviews (2.1/5)

Centricity® Practice Solution is an integrated system for clinical and financial management in medical organizations. The system offers a comprehensive suite of functionality for practice administration and electronic medical records (EMR). Because GE Healthcare has such a broad focus on systems for the entire continuum of healthcare services, Centricity software has a well-developed set of integrations with external systems throughout the healthcare community. The program also integrates with a wide range of medical devices, medical imaging systems and other GE Healthcare products.

Centricity EHRs are designed to offer powerful reporting on clinical outcomes. These reports are critical for benchmarking a practice to its peers nationally. Users of Centricity are better prepared to participate in pay for performance medicine programs as a result.

Centricity solutions offer particularly powerful interoperability. The system offers Clinical Messenger to support communication with patients and other practices involved in a patient’s care. An interface engine supports the integration of the program with third-party systems to share lab reports, billing data, clinical notes and related data.

Centricity has achieved ONC-ATCB 2011/2012 certification, which will enable meaningful users to qualify for federal EHR stimulus funds. The system is also CCHIT Certified, a testament to its broad and deep functionality. 

Vendor News

In June 2012, the U.S. Olympic Committee announced that it’ll be converting its records to electronic medical records for the approximately 700 athletes that will be competing in this year’s Olympics in London--with GE’s Centricity as their election. The conversion will also include nearly 3,000 athletes who’ve also been seen by USOC doctors. The USOC’s Managing Director, Bill Moreau, compared USOC’s patient population to that of the military based on mobility, saying that their athletes “are on different continents in the same week.”

GE’s Centricity Practice Solution will be creating a special version for the USOC’s athletes--with the new system giving physicians a clearer sense of an athlete’s overall readiness for Olympic events, with special features tracking blood hemoglobin and immunization records necessary for frequent travel. Overall, the version of Centricity practice management is designed for the USOC will provide a far more comprehensive report of the individual, asking more details than would be collected from a regular patient.

GE also announced in June 2012, its launch of HealthyShare--a Facebook application encouraging users to become healthier and to share their workouts in their newsfeeds. Pairing with the recent USOC upgrade to Practice Solution, the Facebook application also includes the first Olympic Games challenge designed by fellow Olympians, providing multiple workout challenges for users. Integrated directly into the user’s timeline, progress and participation can be shared with a user’s friends--whether the initial goal is weight loss, improved immune system function, or even simply sleeping more.



Patient Chart with Alert

Patient Chart with Alert

 
Patient Chart - Lab Results

Patient Chart - Lab Results

 
Physician Desktop

Physician Desktop

Patient Chart - History

Patient Chart - History

 
Patient Chart - Vital Signs

Patient Chart - Vital Signs

 
Supported Operating System(s):
Windows, Unix

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5 Reviews of Centricity

Overall rating
Review by from Physicians Health Alliance |
Ease-of-use
Functionality
Product quality
Customer support
As a medical biller I found Centricity to be easy to navigate to acquire the information I was looking for. It made my job much easier. Being able to flag physicians and attach a patient chart meant I got responses soon to questions too. Office staff on the other hand, have a lot of screens they need to go through to do basic functions. I believe it can be time consuming on their end.
Overall rating
Review by from WHG |
Ease-of-use
Functionality
Product quality
Customer support
We are a two provider clinic switching from paper to emr/billing and started implementation about 8 months ago. It has been very slow with scheduled trainings providing limited orientation in the area of administration and billing. The EMR is very disorganized and uses poor "clinical sense".
Overall rating
Review by from Internal Medicine Associates of Fort Myers |
Ease-of-use
Functionality
Product quality
Customer support
Our group has been using EMR since 2006. There is always a learning curve. However, we switched to GE thinking it would be a sophisticated program. The system is hopelessly complicated. What used to take 1 click, now is hidden under many menus and requires an inordinate amount of time. Productivity has plummeted The menus read like this was programmed by an engineer without physician input. (ie here are the things needed, see you later). It does not write menus like any physician would speak.
Overall rating
Review by from Hill Health |
Ease-of-use
Functionality
Product quality
Customer support
Click, click, click, click

That is what you will be doing just to order a medication.

"What happened to my medication order?" This is what you will be saying after the system magically drops all the medications you have just ordered. They simply disappear. Our IT department has been working with GE engineers for the past 5 months trying to figure out why the system drops the medications 50 % of the time.
Overall rating
Review by from Beverly Surgical Associates |
Ease-of-use
Functionality
Product quality
Customer support
We are a small surgical practice based in the Boston, MA area (3 surgeons). We were essentially mandated to purchase an EMR system, and after some research and recommendations by colleagues, decided upon the GE Centricity system. We have have been online since 2008, and have found it to be a TREMENDOUS drain of money and time. To be sure, the problems may lie in our vendor support: we pay almost $1K a month simply to be able to call them (it is NOT a retainer), and they charge for EVERY SINGLE KEYSTROKE they make on our behalf. There is no monthly service maintenance fee that would cover general issues (these "issues' pop up constantly, even though we are now "in the Cloud"; our servers are simply used for storage). We are currently looking at an annual payout of around $30K for this system. It may not be much for a larger practice, but for ours, it's a big hit. Essentially, it is the price of an employee. We pay hundreds of dollars a week simply to stay online. Training was minimal, with virtually no followup (without paying out, of course), and it's gotten to the point where we are seriously considering throwing it all out for another system with another vendor. We cannot, in good conscience recommend this system. Perhaps if there was a local vendor who didn't make us feel like we were being completely hosed every day, we might not have the same opinion of this product. Thumbs down!

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