IntelleChart Software


 

IntelleChart has been serving eye care practices for over 10 years. Their solution provides a collaborative, knowledge-driven clinical system for growing high-pathology ophthalmology clinics and retinal specialists.

IntelleChart users have the ability to customize the certified EHR to meet their unique workflows and then share best practices for diagnostics, treatments, and other findings with peers within their subspecialty. This Shared Knowledge Base keeps teams from having to develop methods and practices from the ground up.

As a cloud-based system, IntelleChart helps eliminate the expenses incurred when implementing a server-based solution, such as hardware and IT backup and support. Practices are charged a flat monthly fee and customer and technical support are available 24/7.

The software offers a proprietary Adaptive Template Technology, allowing offices to generate templates specific to each patient. Combined with the Shared Knowledge Base, menus only populate with relevant choices for more specific charting.

 

IntelleChart - Anterior segment
 
  • IntelleChart - Anterior segment
    Anterior segment
  • IntelleChart - Images
    Images
  • IntelleChart - Images
    Images
  • IntelleChart - Drawings
    Drawings
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

48 Reviews of IntelleChart

Showing 1-20 of 48

 

from Seashore Retina LLC
Specialty: Ophthalmology

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The interface is very well-thought-out. Although it is pick list driven, the pick lists can be easily modified. Also, the drawing program is the best in the market. It's extremely intuitive and conducive for patient flow. Also, letters are easily made and look very good. Cloud-based software reduces the capital investment and IT requirements for implementation.

Likes Least

It is cloud-based, so you are only as good as your internet connection.

Recommendations

Spend time with every different software product and think wisely before making a final choice. Be sure to ask for all available discounts or incentives.

 
 

from Seashore Retina LLC
Specialty: Ophthalmology

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The interface is very well-thought-out. Although it is pick list driven, the pick lists can be easily modified. Also, the drawing program is the best in the market. It's extremely intuitive and conducive for patient flow. Also, letters are easily made and look very good. Cloud-based software reduces the capital investment and IT requirements for implementation.

Likes Least

It is cloud-based, so you are only as good as your internet connection.

Recommendations

Spend time with every different software product and think wisely before making a final choice. Be sure to ask for all available discounts or incentives.

 
 

from Shofner Vision Center
Specialty: Ophthalmology

MDI Intellysis

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I don't think that there is anything in the system that I am looking for that I can't find. Every aspect of an exam is there and loaded with details.

Likes Least

I went to the accelerated training class, but it really wasn't enough. I'm finding things every day that I need to call support for. Now, I will say, that when I call support, they know exactly what I'm talking about and what I need. I haven't had an issue not resolved within two days.

Recommendations

Give yourself plenty of time for implementation. Go slow, and do a few patients a day until you're on it full time. That really worked for us.

 
 

from Shofner Vision Center
Specialty: Ophthalmology

MDI Intellysis

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I don't think that there is anything in the system that I am looking for that I can't find. Every aspect of an exam is there and loaded with details.

Likes Least

I went to the accelerated training class, but it really wasn't enough. I'm finding things every day that I need to call support for. Now, I will say, that when I call support, they know exactly what I'm talking about and what I need. I haven't had an issue not resolved within two days.

Recommendations

Give yourself plenty of time for implementation. Go slow, and do a few patients a day until you're on it full time. That really worked for us.

 
 

from Hirshfield Eye Associates
Specialty: Ophthalmology

Best product for ophthalmology

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I had an EHR for more than five years. During that time, I felt every patient encounter was made more difficult by the interaction with the EHR. The entire time, I was continually looking to get a system that I liked. Despite reviewing many, many products, I repeatedly decided the pain, productivity loss, and cost of switching was too great a burden, so I stayed with an EHR that was a persistent annoyance to myself and my staff. Finally, I found MDIntellesys. This program works exactly as I would hope. The history and exam flows perfectly from tech to physician. Then it flows easily into assessment and plan. It works in the order that we are trained to think. Many programs do not do that, forcing you to change how you think about the patient. The drawing module is very robust, flexible, and fast. The way it handles images mitigates the need for an expensive third-party system. Support is divided into tech support and knowledge base. The knowledge base department does an amazing job at customizing many aspects of the program. However, the good news is that no customization is needed immediately because it is set up so intelligently. So many programs are not functional out of the box because they require a tremendous amount of work to develop your own templates. That is not so with this product. However, over time it can be tweaked and customized easily to increase accuracy and speed based on individual preferences. Support is really excellent, knowledgable, and responsive, but the best news is that you really don't have to call very often because the software is so robust and intuitive. I think the future of EHR is certainly cloud-based, and MDIntellesys is built for the cloud. The advantages of the cloud are too numerous to discuss. Lastly, the price of implementation and support is significantly less than many other inferior products.
Pros: Great support, intuitive structure, fast, excellent drawing, easy to view images, cloud-based, and many more.

Cons: None

Likes Least

All EHRs make life somewhat slower and less efficient in the office, but this EHR is much less apt to do this

Recommendations

Consider it very strongly; it works better than any program I have used or considered.

 
 

from Hirshfield Eye Associates
Specialty: Ophthalmology

Best product for ophthalmology

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I had an EHR for more than five years. During that time, I felt every patient encounter was made more difficult by the interaction with the EHR. The entire time, I was continually looking to get a system that I liked. Despite reviewing many, many products, I repeatedly decided the pain, productivity loss, and cost of switching was too great a burden, so I stayed with an EHR that was a persistent annoyance to myself and my staff. Finally, I found MDIntellesys. This program works exactly as I would hope. The history and exam flows perfectly from tech to physician. Then it flows easily into assessment and plan. It works in the order that we are trained to think. Many programs do not do that, forcing you to change how you think about the patient. The drawing module is very robust, flexible, and fast. The way it handles images mitigates the need for an expensive third-party system. Support is divided into tech support and knowledge base. The knowledge base department does an amazing job at customizing many aspects of the program. However, the good news is that no customization is needed immediately because it is set up so intelligently. So many programs are not functional out of the box because they require a tremendous amount of work to develop your own templates. That is not so with this product. However, over time it can be tweaked and customized easily to increase accuracy and speed based on individual preferences. Support is really excellent, knowledgable, and responsive, but the best news is that you really don't have to call very often because the software is so robust and intuitive. I think the future of EHR is certainly cloud-based, and MDIntellesys is built for the cloud. The advantages of the cloud are too numerous to discuss. Lastly, the price of implementation and support is significantly less than many other inferior products.
Pros: Great support, intuitive structure, fast, excellent drawing, easy to view images, cloud-based, and many more.

Cons: None

Likes Least

All EHRs make life somewhat slower and less efficient in the office, but this EHR is much less apt to do this

Recommendations

Consider it very strongly; it works better than any program I have used or considered.

 
 

from Medical Eye Care Associates, P.C.
Specialty: Ophthalmology

Very happy with this vendor, their support, and training!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Their support is incredible! The software is intuitive and easy to use.

Likes Least

There is nothing I dislike about the vendor. As far as the software goes, I'm sure my clinical staff may have some things they'd like to see in there, but I am happy with it as is.

Recommendations

If you speak with and view demos of other software vendors, you will quickly see how MDI stands out.

 
 

from Medical Eye Care Associates, P.C.
Specialty: Ophthalmology

Very happy with this vendor, their support, and training!

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Their support is incredible! The software is intuitive and easy to use.

Likes Least

There is nothing I dislike about the vendor. As far as the software goes, I'm sure my clinical staff may have some things they'd like to see in there, but I am happy with it as is.

Recommendations

If you speak with and view demos of other software vendors, you will quickly see how MDI stands out.

 
 

from Grand Lake Eye Care, PC
Specialty: Ophthalmology

MDI Version 6.4.3 Excellent EMR for General Ophthalmologists

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The product is designed by an ophthalmologist to serve an ophthalmologist's needs, with all the specific functions that an ophthalmologist would need to accurately and completely document a patient's medical record. Specific to the vendor, you will not find an EMR vendor with better customer service; their team is top notch with instant service, as well as follow up.

Likes Least

In rural Oklahoma, internet speed requirements are sometimes a struggle for us, but I would not recommend doing anything but this cloud-based system. Even though it takes a couple extra seconds to open a chart, the peace of mind with the records being safely stored and backed up offsite, as well as the continual upgrades to address the ever-changing governmental requirements, are well worth it.

Recommendations

Investigate internet speeds and options for bandwidth. DSL will suffice but is probably not the best option.

 
 

from Grand Lake Eye Care, PC
Specialty: Ophthalmology

MDI Version 6.4.3 Excellent EMR for General Ophthalmologists

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The product is designed by an ophthalmologist to serve an ophthalmologist's needs, with all the specific functions that an ophthalmologist would need to accurately and completely document a patient's medical record. Specific to the vendor, you will not find an EMR vendor with better customer service; their team is top notch with instant service, as well as follow up.

Likes Least

In rural Oklahoma, internet speed requirements are sometimes a struggle for us, but I would not recommend doing anything but this cloud-based system. Even though it takes a couple extra seconds to open a chart, the peace of mind with the records being safely stored and backed up offsite, as well as the continual upgrades to address the ever-changing governmental requirements, are well worth it.

Recommendations

Investigate internet speeds and options for bandwidth. DSL will suffice but is probably not the best option.

 
 

from Eye Associates, P.C.

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

We have just recently reviewed the available EHR products. There are multiple salient reasons we selected MDI. First, we wanted an EHR that was supportive to an ophthalmology-specific work environment, not something derived in another field and built on analogy. We wanted active templates to eliminate time wasted in fighting through irrelevant lists. And, of course, we really did not want to reinvent the wheel, typing every part of the note by hand.

In addition, we wanted a system that could be configured for the needs of our retinologist, and our pedi-ophthalmologist specialist. We also wanted configuration for our neuro-ophthalmology person, our oculoplastics person, and our general ophthalmology doctors. We found this in MDI.

Furthermore, we needed a system that would be cost effective. This is true of the software, and very much so for the hardware. To explain, we have 35+ exam lanes. There are multiple suites for angiography, OCT, laser, ultrasonography, pentacam, IOL Master, visual field suites, and NFL suites. We needed a system that could support our active patient service of 120,000+ in five locations. Therefore, we wanted a highly robust cloud-based system which would be security compliant with HIPPA. We also wanted the network administrator to be able to control access and exit from the network. We wanted a system that worked well for HL7 and was well on its way for HIE. All of these needs came together nicely under MDI.

I understand that you are considering using an iPad based system. I love my iPad for personal use despite its little glitches, limited battery and extremely annoying tendency to complete words for me that then become gibberish. The iPads are also too portable and can walk away, becoming a potential HIPPA violation, not to mention a costly line item to replace (repeatedly). I found a more effective answer to be two 22-23 inch monitors, one of which is a touch screen, allowing all of the visual functionality of an iPad. However, it won't walk away, change what I am writing, or have a battery die.

I've been presenting this information to the other members of the Winchester Hospital eye service, where I get to wear the service chief hat. We have about eleven other doctors representing about five more practices, and they are evaluating MDI for their use. I believe it is the best system I've found so far. I selected it not only for my use, but also for the use of the three other members of my family who also practice ophthalmology with me.

 

from Eye Associates, P.C.

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

We have just recently reviewed the available EHR products. There are multiple salient reasons we selected MDI. First, we wanted an EHR that was supportive to an ophthalmology-specific work environment, not something derived in another field and built on analogy. We wanted active templates to eliminate time wasted in fighting through irrelevant lists. And, of course, we really did not want to reinvent the wheel, typing every part of the note by hand.

In addition, we wanted a system that could be configured for the needs of our retinologist, and our pedi-ophthalmologist specialist. We also wanted configuration for our neuro-ophthalmology person, our oculoplastics person, and our general ophthalmology doctors. We found this in MDI.

Furthermore, we needed a system that would be cost effective. This is true of the software, and very much so for the hardware. To explain, we have 35+ exam lanes. There are multiple suites for angiography, OCT, laser, ultrasonography, pentacam, IOL Master, visual field suites, and NFL suites. We needed a system that could support our active patient service of 120,000+ in five locations. Therefore, we wanted a highly robust cloud-based system which would be security compliant with HIPPA. We also wanted the network administrator to be able to control access and exit from the network. We wanted a system that worked well for HL7 and was well on its way for HIE. All of these needs came together nicely under MDI.

I understand that you are considering using an iPad based system. I love my iPad for personal use despite its little glitches, limited battery and extremely annoying tendency to complete words for me that then become gibberish. The iPads are also too portable and can walk away, becoming a potential HIPPA violation, not to mention a costly line item to replace (repeatedly). I found a more effective answer to be two 22-23 inch monitors, one of which is a touch screen, allowing all of the visual functionality of an iPad. However, it won't walk away, change what I am writing, or have a battery die.

I've been presenting this information to the other members of the Winchester Hospital eye service, where I get to wear the service chief hat. We have about eleven other doctors representing about five more practices, and they are evaluating MDI for their use. I believe it is the best system I've found so far. I selected it not only for my use, but also for the use of the three other members of my family who also practice ophthalmology with me.

 

from Ophthalmology Associates

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

Ophthalmology Associates is an 11 M.D., 2 O.D. subspecialty practice in Fort Worth Texas. Our group started on the EMR journey several years ago with another product. The physicians decided well into the project that the system we were running on was not applicable to ophthalmology in many ways. At an AAO meeting, a couple of our doctors learned of MDI's EMR and were quite impressed with the demonstration.

From that point we have worked with MDI to integrate Intellechart into our practice. It took 2 years for all of our doctors to use the EMR on 100% of our patients, but we are finally there. Our practice has been fortunate enough to contribute to the knowledge base for all the subspecialties in a format that mirrors each of our doctors preferences.

MDI was, and continues to be, cooperative in working through challenges, and, in fact, they consider us as partners during all interactions. The development team at MDI is a smart group of people. Their ability to keep up with the requirements for the Meaningful Use stages is remarkable, and, so far, have not missed a deadline.

To comment on the benefits of having an EMR system in our practice might vary from physician to physician, but overall we realize that EMR is no longer optional and MDI's product is the best we have found.

 

from Ophthalmology Associates

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

Ophthalmology Associates is an 11 M.D., 2 O.D. subspecialty practice in Fort Worth Texas. Our group started on the EMR journey several years ago with another product. The physicians decided well into the project that the system we were running on was not applicable to ophthalmology in many ways. At an AAO meeting, a couple of our doctors learned of MDI's EMR and were quite impressed with the demonstration.

From that point we have worked with MDI to integrate Intellechart into our practice. It took 2 years for all of our doctors to use the EMR on 100% of our patients, but we are finally there. Our practice has been fortunate enough to contribute to the knowledge base for all the subspecialties in a format that mirrors each of our doctors preferences.

MDI was, and continues to be, cooperative in working through challenges, and, in fact, they consider us as partners during all interactions. The development team at MDI is a smart group of people. Their ability to keep up with the requirements for the Meaningful Use stages is remarkable, and, so far, have not missed a deadline.

To comment on the benefits of having an EMR system in our practice might vary from physician to physician, but overall we realize that EMR is no longer optional and MDI's product is the best we have found.

 

from Southeastern Retina Associates

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

I am the clinical administrator for one part of a large retinal surgical group. We have been using MDIntellesys since 8/13/12 and have been very satisfied with what the product offers as an EHR system. But any product needs to be supported, and this is what I would like to commend in this review.

I talk often to your Support department. I cannot tell you what a delight it is to ask them questions. They have a vast knowledge of how MDI works, they can almost always answer my questions on the spot, and if not they are diligent to refer the issue on for resolution. I have never had an issue waiting for resolution that was left hanging — your staff has always followed up in a timely manner. Your Support team is to be commended for their knowledge of MDIntellesys, and their care for your customers.

I know MDI is growing, and my hope is that you can maintain the current positive Support experience as you grow. Keep up the good work!

 

from Southeastern Retina Associates

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

I am the clinical administrator for one part of a large retinal surgical group. We have been using MDIntellesys since 8/13/12 and have been very satisfied with what the product offers as an EHR system. But any product needs to be supported, and this is what I would like to commend in this review.

I talk often to your Support department. I cannot tell you what a delight it is to ask them questions. They have a vast knowledge of how MDI works, they can almost always answer my questions on the spot, and if not they are diligent to refer the issue on for resolution. I have never had an issue waiting for resolution that was left hanging — your staff has always followed up in a timely manner. Your Support team is to be commended for their knowledge of MDIntellesys, and their care for your customers.

I know MDI is growing, and my hope is that you can maintain the current positive Support experience as you grow. Keep up the good work!

 

from Grand Lake Eye Care, PC

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

We are a general ophthalmology practice, located in rural Oklahoma, with a solo practitioner. Our implementation of MDI was in January 2012, so at the time of this review, we have been using Intellechart for over 1.5 years.

We originally selected MDI because we liked the option to use a cloud-based software, that would allow updates to be covered in our contract, not requiring constant, considerable capital investment every 6 months to comply with the current constant changing of the industry that we are all facing at this time. We are extremely happy with the software and the support provided to us.

The software is very customizable to suit a general ophthalmology practice, with many functions that no other EMR we evaluated was able to provide. The team of support personnel at MDI is phenomenal. They respond to questions and requests within minutes in most circumstances. If the request requires research, the follow up is generally less than 24 hours. The reporting function for Meaningful Use is very user friendly, and makes it very easy to track the successful capture of the information required to be Meaningful Use compliant.

Finally, most practices are looking towards preparing for ICD-10. Based on the software's billing/coding format, we are confident that MDI will guide us smoothly into the conversion to ICD-10, which we feel would be a very daunting task without an EMR system like MDI. It truly is knowledge-driven, and I would recommend ophthalmology practices give this software serious consideration before choosing the EMR to take them into the future.

 

from Grand Lake Eye Care, PC

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

We are a general ophthalmology practice, located in rural Oklahoma, with a solo practitioner. Our implementation of MDI was in January 2012, so at the time of this review, we have been using Intellechart for over 1.5 years.

We originally selected MDI because we liked the option to use a cloud-based software, that would allow updates to be covered in our contract, not requiring constant, considerable capital investment every 6 months to comply with the current constant changing of the industry that we are all facing at this time. We are extremely happy with the software and the support provided to us.

The software is very customizable to suit a general ophthalmology practice, with many functions that no other EMR we evaluated was able to provide. The team of support personnel at MDI is phenomenal. They respond to questions and requests within minutes in most circumstances. If the request requires research, the follow up is generally less than 24 hours. The reporting function for Meaningful Use is very user friendly, and makes it very easy to track the successful capture of the information required to be Meaningful Use compliant.

Finally, most practices are looking towards preparing for ICD-10. Based on the software's billing/coding format, we are confident that MDI will guide us smoothly into the conversion to ICD-10, which we feel would be a very daunting task without an EMR system like MDI. It truly is knowledge-driven, and I would recommend ophthalmology practices give this software serious consideration before choosing the EMR to take them into the future.

 

from Retina Care Center

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

Retina Care Center looked for the best and most appropriate EMR for our practice for over three years. We experienced many demos. We are a two doctor practice, soon to have three doctors. We have three sites between Oregon and California.

We are an extremely efficient practice, however, were interested in improving legibility of the patient chart as well of accuracy of injectables. We have been on a typical paper chart system for the thirteen years. We used spreadsheets for injectables and inventory of all medications.

We purchased IntelleChart in May of 2013 and began the implementation timeline with accessing MDI University, webinars, a site visit, and an in house trainer to oversee paper chart entry into the MDI system. Through doing this, the staff became proficient prior to the MDI On Site Trainer arriving for GO LIVE week.

The implementation could not have gone better. Shelley, the MDI trainer, was extremely knowledgable. The staff and doctors all found her very easy with which to work. We use AllScripts for our Practice Management System and I was concerned about the HL7 interface working effectively; it has worked great.

IntelleChart is intuitive and easy to learn. Our staff learned the system fairly quickly and we are definitely still on the learning curve. We can't wait to learn everything we can do with the system.

The company support of MDI is beyond magnificient.

The greatest benefit we have received after one week of being on the system is the efficiency gained with the exam summary/letter being faxed by e-fax immediately, and our physicians not having to face dictation at the end of each day.

I would be glad to be a resource for references, specifically practices who use AllScripts and MDI. Thank you again for having such an awesome team!

 

from Retina Care Center

Ease-of-use

Ease-of-use

 
Functionality

Functionality

 
Product Quality

Product Quality

 
Customer Support

Customer Support

 

Retina Care Center looked for the best and most appropriate EMR for our practice for over three years. We experienced many demos. We are a two doctor practice, soon to have three doctors. We have three sites between Oregon and California.

We are an extremely efficient practice, however, were interested in improving legibility of the patient chart as well of accuracy of injectables. We have been on a typical paper chart system for the thirteen years. We used spreadsheets for injectables and inventory of all medications.

We purchased IntelleChart in May of 2013 and began the implementation timeline with accessing MDI University, webinars, a site visit, and an in house trainer to oversee paper chart entry into the MDI system. Through doing this, the staff became proficient prior to the MDI On Site Trainer arriving for GO LIVE week.

The implementation could not have gone better. Shelley, the MDI trainer, was extremely knowledgable. The staff and doctors all found her very easy with which to work. We use AllScripts for our Practice Management System and I was concerned about the HL7 interface working effectively; it has worked great.

IntelleChart is intuitive and easy to learn. Our staff learned the system fairly quickly and we are definitely still on the learning curve. We can't wait to learn everything we can do with the system.

The company support of MDI is beyond magnificient.

The greatest benefit we have received after one week of being on the system is the efficiency gained with the exam summary/letter being faxed by e-fax immediately, and our physicians not having to face dictation at the end of each day.

I would be glad to be a resource for references, specifically practices who use AllScripts and MDI. Thank you again for having such an awesome team!

 
 
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