iPatientCare Software


 

Rated as the best EHR for small to medium-sized medical practices by AC Group, iPatientCare is a Fully Certified (ONC and CCHIT) EHR, Medical Billing/Practice Management and Patient Portal solution available both on-premise and web-based. Its browser-based functionality makes it fully accessible on the go, and ideal for a variety of medical practices, including Family and Internal Medicine, Pediatrics, Primary Care and more.

iPatientCare offers a variety of time-saving and revenue-enhancing features. The system checks patient eligibility, delivers specified lab results and educational information and can even remind patients of their appointments via SMS messaging. It supports iPads and iPhones for hefty point-of-care functionality as well. Physicians can dictate using Dragon, write on iPads using customizable and specialty-focused templates, take photos and annotate on them, capture any charges from home or hospital visits or even write a prescription.

iPatientCare is available as a web-based service  (ASP or SaaS) or hosted on-premise as client/server. Its foundation is the rock-solid Microsoft .NET framework, and it can be accessed through a web browser, making it truly mobile. In either case, you own the license and all patient data. We really like this flexibility, and the fact that iPatientCare has no license fee and a "pay-per-use" pricing model that includes upgrades, maintenance and support.

For physicians looking for an easy-to-use, comprehensive EHR, Billing/Practice Management and Patient Portal solution with iPad/iPhone support, iPatientCare is worth evaluating.

 

iPatientCare - MU Dashboard
 
  • iPatientCare - MU Dashboard
    MU Dashboard
  • iPatientCare - Chart Summary
    Chart Summary
  • iPatientCare - Visit Note
    Visit Note
  • iPatientCare - Patient Portal
    Patient Portal
  • iPatientCare - Claims
    Claims
  • iPatientCare - Dashboard
    Dashboard
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 2000

66 Reviews of iPatientCare

 

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Software Advice Reviews (16)
More Reviews (50)

Showing 1-16 of 16

Umesh from U. A. Systems, Inc.
Specialty: Billing services
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Best EMR for small medical practices

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great Customer Service, especially for small offices, as many big EMR vendors do not respond in a timely manner to smaller clients.

Pros

Notes are customizable allowing one to create special note types such as Nurse Visits, Procedure Notes such as Stress Tests, Echo, Annual Wellness. Order sets is a great feature allowing you to select from a pre-defined subset of orders based on the "diagnosis groups" such as Diabetes, Hypertension, etc.

Cons

As you move from one section to another within a Progress Note, you are prompted to save the changes, just an extra click.

 
 

Jose from SecuMed.LLC
Specialty: Other specialty
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

iPatientCare is a very user friendly, easily customized for individual provider specialty and very quick to learn!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After doing a little research I found out that this EHR is used by NASA and the US Army and iPatientCare along with having earned many awards also have over 700 employees to handle customer needs!!

Pros

The ease of use and the incredibly FAST customer service. The fact that it is not one EHR for all they will customize to a specific specialty!!

Cons

The only bad thing is did not find out about it sooner but as for everything else this is a great product!!

 
 

Nawras from Family Health Clinic
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

easy , practical , useful

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

iPatientCare is very user friendly, and makes it really easy to look back and access the information that you are looking for. It has a very nice layout and does not open too many tabs which helps in creating less confusions.

Cons

I am very satisfied with iPatientCare, I believe it will be more beneficial if they add more templates

 
 

Ramila from Neuromedicine Center, PLLC
Specialty: Neurology / neurosurgery
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Excellent

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like the most is Billing system. I can generate all kind of financial reports and Patient claims history too.

Cons

We are happy with the ipatient care software product and I don't see anything else that I don't like.

 
 

Mary from Runyan Chiropractic PC - Dakota Wellness
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Office Assistant

Ease-of-use

Functionality

Product Quality

Customer Support

Thank you to Ayaz and Paresh for always being so patient in training me on the system!

Pros

Learning to use it is a challenge but customer service and technical support are great in assisting with training and resolving problems!

Cons

There are too many options for one task. Changing and viewing of screens could be improved because the font appears too small to view the entire screen and when I enlarge the font then I can't simply perform all tasks because I have to continuously zoom in and out in order to see all the buttons (control/scroll).

 
 

KATHLEEN from C.T. HUNG, M.D., INC.
Specialty: Gastroenterology
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The implementation and support team are great. They are easily accessible and have responded quickly

Pros

1. user friendly
2. implementation training
3. support team - easy to reach and quick to respond
4. customizable order sets and templates

Cons

1. inability to fax images directly from chart without "routing" it to staff who then has to fax it
2. inability to fax patient's notes directly to physicians. Even if we want to send our note via direct ID secure messaging, it is in the format of a letter addressed as a referral.
3. inability to transfer pt's pdf files (with multiple pages) from one EMR directly into ipatient care. Presently would only be able to do 1 page at a time which is inefficient so has been easier to just print and scan which has not been cost effective due to paper costs.
4. having to customize medication lists separately (have to create templates for prescriptions but then have to save and create separate templates to include into order sets)
5. inability for staff to send secure messages to other MD"s who have direct ID addresses. To my knowledge, ONLY the doctor or practitioner who is licensed can send secure messages

 
 

H Dale from Poland Chiropractic Office
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Collections have been excellent and the IPatient Team is very supportive. They are eager to resolve any problems or issues the doctor or clinic has in a very timely manner.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been pleased with our service and collections. We anticipate a long term relationship with IPatient.

Pros

IT Support and Communication
Effective Collections
Compliance with Meaningful Use
User friendly once staff is properly trained

Cons

Cumbersome with a lot of 'clicks' with note taking
Lack of training on retrieving specific reports

 
 

Juanita from Bautch Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Billing Manager Bautch Chiropractic

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I especially like the claims review aspect of the system before claims are submitted to the clearinghouse. This feature allows me to review claim for correct procedure codes, modifiers and diagnosis code sequence by payer.

Cons

The adjustment features of the program in my opinion require the use of several "radio buttons" which causes the process to take longer than it actually could if simplified. Each button I touch within the claim takes approximately 7 seconds to update and I usually have to use 5 each time so would like to see this improved.

 
 

Anna from Jersey Shore Medical and Pediatrics Associates
Specialty: Internal medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Overall module helps the office function better by addressing all our needs and functions.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, the system has been a great help and was able to address some issues that we had before prior to using it. The good thing is, we can rely on the help of the Support Team when we have issues or problems that we encounter. I can say, we are still on the learning curve as to maximizing the use of the system, but hopefully, once we learn fully all the systems and functions, we can appreciate the use of the system.

Pros

I like how it is divided into little small systems that our Front staff, our Doctors and our Billing can use, and how all data gets transferred over. It takes out all of the manual work that needs to be done. In a way, this saves us time and also less errors.

Cons

Personally, I do not like the waiting time.And in billing side, I have to exit out of a window just to get the information of the same patient, like from claims going into payment screen. And also, the little icons takes a little time to get used to.

 
 

Barbara from Absolute Health Chiropractic
Specialty: Chiropractic
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Overall good, my team is very receptive to my needs.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I wish there was a user friendly user manual.

Pros

The team that I work with is always receptive to my needs, they work very hard to help me solve and understand things when I have questions about how things look.

Cons

Reports - too complicated, too in-depth, not easy to follow. The system is not always user friendly.

 
 

Jessica from Three Rivers Clinic, LLC
Specialty: Family medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Insight from a Rural Health Clinic in Montana

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

My absolute favorite part of the iPatient Care software program is the Customer Service department. I absolutely appreciate the customer service we receive from iPatient Care each and every time I create tickets with questions, concerns and dilemmas. While all representatives are helpful, Mr. Amar Vachhani could give lessons in customer service. He is knowledgeable, easy to understand, listens and is thorough in completion of our clinic's inquiries.

The software system itself is fine. I sometimes question that it was not necessarily written for Nurse Practitioners in a Rural Health Clinic setting. Some of the applications are things we do not utilize, and others are almost made to be too complicated, but overall, it is a user friendly, easy to navigate system.

Cons

Occasionally, we run into a situation where we would like to make chart flow more efficient. Because the feature we would like is hardwritten into the software, those tweaks can't be accommodated. However, issues are often at least addressed in the next software updates. Or, our customer service rep is able to lend a alternative to make things work.

I would also like to see IPC as an option for Mac users. With Internet Explorer being the only web browser option, it limits the equipment clinics can purchase and use.

 
 

Priya from 609 Fulton pediatrics Pc
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Overall Experience is good.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Accesibility and Customer Support. Their clearing house is state of art and claims processing is very quick.

Cons

No end user functionality. Also if we use same procedures everyday they do not have a preset diagnosis codes and Immunizations are also not set up correctly.

 
 

Jeffrey from PriMedx Solutions
Specialty: Other specialty

May 2016

May 2016

"President"

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This is a very robust system that keeps changing with the times.

Likes Least

It is so flexible that sometimes we push harder then is reasonable for the upgrades.

Recommendations

For price, ease of use, robustness of the system, and options on accessing (hosted, etc...) there is not a better product in the market.

 
 

Gordhan from Macomb Physicians Group

October 2011

October 2011

Ease-of-use

Functionality

Product Quality

Customer Support

Macomb Physicians Group is a multi-specialty practice of 12 physicians in the Detroit, MI area. iPatientCare is an easy to use EMR with fully functional billing capability. I chose iPatientCare after reviewing several different software and having 5 vendors demonstrate their EMR in my office. With excellent support from many IT professionals and my in-house IT engineer, we have been able to customize the software to fit our practice of 6 primary care physicians and several specialists.

 
 

Piyush from EMP Claim Solutions Inc

July 2011

July 2011

Ease-of-use

Functionality

Product Quality

Customer Support

We are a billing company and we work with multiple practices of all sizes and specialties. We've used a few different software solutions and started using iPatientCare after a couple of our physicians found the EMR very simple to work with and the software had all the features that they needed. We started billing on iPatientCare V 10.8 and found it very simple to work with and the AR Workflow was very well done, which allowed us to track claims very easily and make sure everyone was getting paid.

The iPatientCare support team is great to work with and very responsive to our suggestions and issues. Since we adopted the software we have had a few more our physicans choose iPatientCare and they have all been very happy with the quality of implementation and the user-friendliness of the software. They like it because it's easy to use and it's great for us as a billing company because it helps us manage their revenue much better.

 
 

Vidhu from Haverstraw Pediatrics

June 2011

June 2011

Ease-of-use

Functionality

Product Quality

Customer Support

We are an organization of 4 physicians serving predominantly medicaid population comprised of over 70% Hispanic immigrants.

With growth of the practice, we ran out of chart space in the office about 5 years ago. We decided to move over to electronic charts instead of a sophisticated chart organizer. We purchased iPatientCare in 2006 and are still using it today. The implementation was smooth and the software vendor was always available whenever we needed support.

Over the past 5 years, we have had staff and physician turn-over and everyone has been able to adapt to iPatientCare fairly easily. We have streamlined our work flow over the years and the efficiency in the office has certainly improved. In April 2011, we received Patient Centered Medical Home (PCMH), Level 3 recognition using data extracted from iPatientCare. The customer support is generally helpful, although occasionally new coding updates does take time. We now have interface with labs and are happy with our experience with iPatientCare.

 
 
 
Showing 1-20 of 50

KATHLEEN from C.T. HUNG, M.D., INC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Software is good but there are some features that are lacking that we had with our legacy EMR.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We like how the scheduling is integrated with the practice management portion of EMR.

Pros

1. user friendly
2. implementation training
3. support team - easy to reach and quick to respond
4. customizable order sets and templates

Cons

1. inability to fax images directly from chart without "routing" it to staff
2. inability to fax patients notes directly to physicians. Even if we want to send our note via direct ID secure messaging, it is in the format of a letter addressed as a referral.
3. inability to transfer pt's PDF files (with ultiple pages ) from one EMR directly to ipaiten care. Presently only able to transfer one page a time which is not time efficient so it has been easier to just print and scan directly to patient's chart which is not cost effective
4. having to customize templates for medications to prescribe but then have to create same templates in order to add to order sets. Cannot add meds from previously created med list favorites.
5. inability of staff to send direct ID messages to to other MD's. To my knowledge, only the licensed provider can send messages but not staff.

Source: Capterra
 

H Dale from Poland Chiropractic Office

July 2017

July 2017

We are happy working with the IPatient Team as it has been a positive experience for our clinic/

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better organization and overall compliance of our office notes

Pros

Great IT Support / Timely Communication / Effective Collections / Willingness to resolve clinic, or doctor's concerns / Compliance with Meaningful Use Criteria / User friendly software program with proper training provided

Cons

Doctor's chart notes can be somewhat time consuming with what other doctors state with their EHR System(s) / Lack of training with certain reports

Source: Capterra
 

M Renee from Capital Heart Associates, PC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

iPatientCare has wonderful customer service; staff are very kind and responsive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What I like most about their services in addition to their great customer service is their Electronic Health Record (EHR) system is very efficient and their integrated billing software significantly enhances our ability to track our claims, revenue, and identify problems quickly. The integrated merchant services system also permits ease of taking and posting patient payments directly into the billing system.

Source: Capterra
 

Anna from JSMPA

July 2017

July 2017

It took a little bit of time to get used to all of the functions available.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

it is so detailed and addresses a lot of function needs.

Cons

Also, because it is so detailed, you have to really take the time to learn to be able to maximize the advantages that it can bring to the whole office.

Source: Capterra
 

CHERRYL from PCP

July 2017

July 2017

I LIKE HOW THE SYSTEM WORK OVERALL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I LIKE HOW I CAN CREATE TEMPLATE AND CODE EDITS ON MY CLAIM..

Cons

ONLY ISSUE I HAVE IS I NEED TO DELETE PAYMENTS EVERY TIME I HAVE TO CHANGE CPT ON A CLAIM AND REPOST PAYMENTS

Source: Capterra
 

Nagaratna from Reddy Family Medical Clinic
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Have been a user since 2009 and the experience has been excellent.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

They have an integrated enterprise solution. Helped us to achieve MU incentives as well.

Pros

Initially started with EHR only but later on moved to their billing services and now my financials are well in control. The good part is that they have an integrated system in place and hence everything remains transparent. Excellent billing support provided by experienced subject matter experts.

Cons

.

Source: Capterra
 

scott from Chiropractic Cente
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

a company with a very high level of professionalism and integrity

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

it Is a successful ehr technology for the chiropractic practice. the support is awesome and responsive. the people at iPatientCare have the highest level of professionalism and integrity.

Pros

the support and training is superior to other experiences I have had. iPatientCare is very responsive to users

Source: Capterra
 

Owen from Kids Care Pediatrics, PA
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Been using since 2008. Very pleased with product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Helps us with PFP like MU and HEDIS.

Pros

Many features to like. Scheduler lets you direct your staff to schedule types of visits by pre-programming colored slots by "type of visit", Billing, SOAP designed notes, Easily Customized, great customer support.

Cons

There's not much to dislike about the product except that it's an EMR! All EMR's interfere with the relationship between the provider and patients or patients families.

Source: Capterra
 

Frank from Brighton Center for Recovery
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2016

July 2016

Everything we wanted in the system, iPatientCare has been able to provide.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Most importantly, we've been able to do things that are more valuable than managing paper. With iPatientCare, we can effectively monitor areas so that issues that arise can be analyzed electronically rather than written chart by chart.

Pros

From a clinical standpoint, not having to access paper charts has been a huge benefit to the clinical staff who can now access information when they're with a patient rather than leaving to pull a chart, allowing for a lot more face-to-face time with those patients.

Advice to Others

Most recently, they've been able to help our data analysts report off the system, a huge advantage to us

Source: Capterra
 

Jim from Corinth Family Medical Center
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

It has made my life a lot easier

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

iPatientCare has actually changed the way I practice. It has made my life a lot easier. Clinical Summary is the page that has all of the patient¿s diagnosis, past medical history; it has a feature to carry forward from the past notes. Everything we want handy is available on the left panel. I don¿t have to go to multiple screens or anything else, I like it because it has more of a dashboard view¿

Pros

Clinical Summary is the page that has all of the patient¿s diagnosis, past medical history; it has a feature to carry forward from the past notes.
Everything we want handy is available on the left panel.

Source: Capterra
 

Lesly from Interventional Pain Management, Monroe, Michigan

June 2016

June 2016

I always loved iPatientCare

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

As a busy Pain Management specialist, I believe, the EHR should not distract me from my mission to deliver care to my patients. I always loved iPatientCare because of the Pain Management templates and the workflow which is customized to suit to our practice. We are a multi-provider, extremely busy practice. Thanks to iPatientCare Patient Portal, which we implemented recently, that our patients can book their own appointment and fill out our fairly comprehensive questionnaire even before they come to the office! And, iPatientCare Practice Management or Billing System is just wonderful! We love this integrated system as it has increased our efficiencies drastically.

Source: Capterra
 

Julie from Health Services Associates

May 2016

May 2016

Completely happy and satisfied with iPatientCare ICD-10 system

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am so happy with the fully committed support and training of ICD-10 Ready iPatientCare EHR and billing system. From a clinical standpoint, dual coding also helps us identify gaps in documentation, fine-tune CDI specialist activities, and update medical staff queries. Dual coding has helped us to prepare for ICD-10 and mitigate the risk of denied claims which I believe is a perfect requirement for any practice. Completely happy and satisfied with iPatientCare ICD-10 system!

Source: Capterra
 

Muhammad from FAAP, FAAC

April 2016

April 2016

Two thumbs up!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been using the iPatientCare application of ePrescribing Controlled Substances for approximately a month and have had nothing but success. It allows us to be more efficient and gives our patients the convenience of not having to drop off a script at the pharmacy and having to wait. The sign up process was easy and quick. We would recommend this service for any medical practice. Two thumbs up!

Source: Capterra
 

K. Ramesh from Ramesh Reddy

April 2016

April 2016

We use iPatientCare for medical billing, their attention to detail is good

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We use iPatientCare for medical billing. They are reliable, the staff is knowledgeable, and they help in addressing the day-to-day bill and receiving issues we all face in practice. The staff is very efficient, responsible and courteous, their attention to detail is good. Our account receivables have remained manageable and their integrated software has helped us to keep track of money owed by payers and patients when they come to see us at the office.

Source: Capterra
 

Erien from Medical Direct Care, PLC, Total Health and Wellness Family Medical Clinic, Clarksville, TN

April 2016

April 2016

We selected iPatientCare based upon the needs and structure of Medical Direct Care.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We selected iPatientCare based upon the needs and structure of Medical Direct Care.

Source: Capterra
 

Timothy from Diplomat in the American Chiropractic Board of Sports Physicians

April 2016

April 2016

I Just gotta love iPatientCare team helping us!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

iPatientCare team is dedicated to make the ICD-9 to ICD-10 transition as seamless as possible and now I feel that I have a huge weight off my shoulders, and we will convert seamlessly by Oct, 1st 2015 in advance of the deadline. I Just gotta love iPatientCare team helping us ¿mark-off¿ one thing from our list of ¿IMPORTANT TO-DO.

Source: Capterra
 

Gabriel from Physicians Family Health Service PC

April 2016

April 2016

We'll be ready for a smoother running office for the years ahead.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

With the addition of iPatientCare, we'll be ready for a smoother running office for the years ahead.

Source: Capterra
 

Gloria from Centro de Salud Medico Duarte, Inc

April 2016

April 2016

iPatientCare EHR provides flawless & smooth navigation that is suitable to our workflow

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

It was a challenge for our practice to find a right solution and adapt with the new system. We were looking for a one stop solution that provides fully loaded features like practice management systems, lab interface, eRx, State immunization registry interface, various medical devices integration and much more. We were amazed to see that iPatientCare EHR provides flawless and smooth navigation that is suitable to our workflow which is similar to any Family Medicine Practice. It has a simple but effective layout.

Source: Capterra
 

Anna from Center for Arthritis and Rheumatism LLC

March 2016

March 2016

iPatientCare was very helpful in customizing the EHR to meet our needs and increase our productivity

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are a busy practice that just started using iPatientCare. This is not our first EHR but I am happy to say it is the best we have used. As a specialty office we have many different requests to help with the record keeping of our patients. The fact that we utilized other EHR systems in the past, we knew what we needed for our day to day workflow. iPatientCare was very helpful in customizing the EHR to meet our needs and increase our productivity. There training and customer support team are very knowledgeable and friendly. I'm looking forward to long happy future with iPatientCare.

Source: Capterra
 

Delinda from Riverside Medical Associates

March 2016

March 2016

The friendly and helping people always ready to go out of the way and help us!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

iPatientCare¿s intelligent mapping and migration utilities from ICD-9 to ICD-10, the dual-coding system made available early enough to get familiar, numerous training Webcasts and documentation, and the agile support all through the final days made it easy for us to prepare for using EHR, charge capture, claims and posting payment. In less than two days of beginning the process with the help from iPatientCare, we are the recipient of payment against our ICD-10 coded claims. While the ICD-10 coding helps improve quality of patient care in multiple ways, efficient and user-friendly iPatientCare EHR and institutional billing solution with UB-04 claims capabilities and their friendly and helping people always ready to go out of the way and help us, more than makes up for the investment (of time and money) by allowing to stay on top of such industry-wide challenges and also the Meaningful Use reporting and receiving incentives much easier to come by.

Source: Capterra
 
 
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