Henry Schein MicroMD Software


 

With more than fourteen thousand physicians currently utilizing their software, Henry Schein MicroMD is a trusted, reliable software solution that offers a highly configurable suite of applications. With Henry Schein MicroMD, small and large practices, as well as community health centers and billing services, have access to a powerful certified EMR, robust practice management and robust document management.

This scalable solution uses the latest technology to streamline daily practice operations, eliminate paper-based processes and improve both cash flow and patient care. The software can be installed on-premise or as a web-based solution. In addition to being ranked as one of the top solutions for cardiology, internal medicine, pediatrics and dermatology, Henry Schein MicroMD can be customized for a number of other specialties. It's best suited for practices with less than 10 physicians.

Henry Schein MicroMD EMR is an extremely flexible Electronic Medical Records solution that is fully certified for meaningful use. Henry Schein MicroMD EMR streamlines patient care, while also increasing data accuracy and helping your practice earn reimbursement dollars. Additional features include ePrescribing, an intuitive patient portal and templates that can be customized to each specialty.

Henry Schein MicroMD PM is a complete practice management solution that provides robust billing, patient scheduling and claims management, as well as offering tools unique to community health centers, reporting and cutting-edge data security. In addition to these features, MicroMD DMS is a powerful document management system that helps eliminate paper by capturing and storing documents and then sharing them across the organization and even multiple sites.

We recommend Henry Schein MicroMD to practices seeking a flexible, scalable system that has been a leader in the market for more than 2 decades.

 

Henry Schein MicroMD - Dashboard
 
  • Henry Schein MicroMD - Dashboard
    Dashboard
  • Henry Schein MicroMD - Desktop
    Desktop
  • Henry Schein MicroMD - Patient Monitor
    Patient Monitor
  • Henry Schein MicroMD - Encounter
    Encounter
  • Henry Schein MicroMD - Dragon
    Dragon
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

14 Reviews of Henry Schein MicroMD

 

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Software Advice Reviews (13)
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Showing 1-13 of 13

Annie from CBT PSychological Associates
Specialty: Psychology/therapy
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Overpriced

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Was only used for a very short time but it did have all the things we were looking for to use in our practice but it was just a charge for everything. I don't want to say it's not a good product to use but if you feel that it would be beneficial for your business go for it. But for our small practice, we would not use all the features that they offered.

 
 

mary from senders pediatrics
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Micro Survey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

please go back to your customers being able to have a human contact in place, instead of entering and putting in a ticket and feeling as if they are a number.

Pros

the reports- if you want specific detail, you have it. if you wish to make new CPT codes and add something to them for reporting you have it.

Cons

the reports. some do not make sense. when you enter- no credits and credits appear anyway. this is frustrating

 
 

Nicole from Southern Illinois Regional Wellness Center
Specialty: Family medicine
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

MicroMD EHR review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This product is not user-friendly at all. The reporting systems are so antiquated and not easy to use. The reporting is not geared towards reporting outcomes for CMS (UDS reporting and meaningful use). To print reports Micro-MD requires you to use plus signs and equals signs, it is 2017. It should be a lot easier than that to print reports. Not UDS friendly, you cannot filter reports any way you want too. Micro-MD cannot build interfaces (flat-file transfers) with companies to streamline reporting and sending patient encounters to insurance companies.

Pros

Support is okay they respond to request quickly.

Cons

Cannot build flat file transfers (interfaces with other companies). Reporting is antiquated. Micro-MD does not have the ability to scrub invoices which create more work for our billing dept. We are an FQHC and have very specific billing and reporting requirements, Micro-MD has not been helpful with any of this. The PM and EMR applications are not well integrated. When we asked them about UDS reporting and flat-file transfers they informed us that they could not do that it would take to many hours of work to create these interfaces. Their solution was a new add-on they creating might be able to help but it would cost extra and still would have the information we needed at our fingertips. And no one from the company even discussed what this new software add-on would do or presented it us to see if it was something that could possibly work to resolve our issues with Micro-MD.

Advice to Others

Look elsewhere, Micro MD is old and antiquated, not a good fit for a FQHC.

 
 

Amy from Regional Medical Center
Specialty: Family medicine
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Very frustrating product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very frustrating product. Not able to find patient's main information on the same page. I have to close current notes in order to review previous charting. The area for typing notes is really narrow and letters are tiny - which is very easy to generate typo. Trouble to find accurate ICD 10 code. Many different buttons have same function, but not easy to located them when you need them. Has been using this product for 2 years. Just find out some new "tricks" to access patient's info quicker. Not user friendly.

 
 

Carol from Pediatric Associates of Franklin
Specialty: Pediatrics
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

MicroMD for Pediatric Practice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Overall, the software serves our purpose but it has very limited reporting for benchmarking or population management reports without running several reports to obtain the data you need. We have family charts and accounts and it is unable to print the entire family balance on the encounter form so it can be collected at the time of service. It will only provide the balance on the patient/child who is being seen. This presents a problem because another child in the family could have a balance but not be being seen on that particular day. Therefore, we have to check the entire balance in advance and write it on the encounter form in order to collect family balance. Very manual system that is labor intensive.

Pros

Easy to use

Cons

Antiquated reporting and limited ability to obtain data.

Advice to Others

Check it out and ensure that it meets your needs prior to purchase.

 
 

Mark from Mark Luley DO
Specialty: Psychiatry

August 2016

August 2016

Is not user friendly for clinicians.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Not much positive to say. I dread coming to the clinic to use this system as do other staff members.

Likes Least

Lack of versatility. One dimensional with limited ability to modify data. Painful drop down menus without ability to comment or text past history information.

Recommendations

I would recommend considering other EMR systems. This system has poor support and lack of versatility. Staff are plagued with time wasting drop down menus.

 
 

Sue from Inner City Health Center
Specialty: Family medicine

August 2016

August 2016

extremely cumbersome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

flow of patient visit is logical, other than that I don't like much about this product.

Likes Least

To create a phone message from a lab result screen requires ELEVEN clicks!!! Transition from ICD9 to ICD10 has been terrible - codes are not accurate and specific wording from the ICD10 coding book is often nowhere in the EMR. Unable to minimize current screen to look at other information in the patient's chart

Recommendations

Get thorough evaluation from the people who are going to actually use the product - doctors, midlevel providers, nurses, MA's, etc

 
 

Garrett from Consultants in Ophthalmic & Facial Plastic Surgery
Specialty: Plastic & reconstructive surgery

January 2016

January 2016

Easy to Use, Lots of Flexibility

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

You can customize things yourself on the fly without having to call support or pay extra fees. I'm not sure what some of the negative reviewers are talking about, but I'm guessing they didn't pay attention during training. You can easily create your own templates and even separate templates for different doctors/conditions/types of visits if you want. We are a subspecialist and there were really no specific products tailored to our practice and that is why we ultimately selected this EMR because there is so much flexibility and you don't even have to use the same templates for every provider. Some of our doctors like check boxes, while others like to free text in certain areas of the encounter. You don't have to pick one or the other with this product. Also, we evaluated several EMR's before implementing MicroMD in June 2015 and we felt this was one of the easiest products to train staff on. Much less complicated than hospital-based EMR systems we considered.

Likes Least

Like any EMR product I am sure, there are some quirks and added functionality you would like to see. But, as another reviewer mentioned they allow users to submit suggestions for improvements. Despite my colleague's skepticism, I can vouch that even in only a little over a year and a half that we have been using the product there have already been several upgrades that have been made with updates to new versions. One other point for practices to consider is that this is a server-based (as opposed to cloud based program), we were already running our practice management on a server through VPN's for multiple offices so we were fine with this. But something to consider if you are thinking you would like Internet based login without owning a server.

Recommendations

I would always recommend looking at several products. Ask others in your specialty what they are using and the pros and cons they see. No EMR product I have seen is perfect, but this one seemed to suit our needs best.

 
 

Jennifer from Lake Howell Family Medicine
Specialty: Family medicine

January 2016

January 2016

Adaptable software makes my life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The EMR has a great deal of customization. We are able to adapt to multiple workflows and needs. The company also tries hard to adapt the software based on user feedback.

Likes Least

I wish that customer service response was a little faster.

Recommendations

Learn as much as you can about the software and have an office champion.

 
 

RACHEL from DRS. LEWIS AND LEWIS, P.A.
Specialty: Multi-specialty

December 2015

December 2015

Positively affirmed of choosing MicroMD daily

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I researched and met with a variety of EHR and PM software vendors before deciding on MicroMD. This was a difficult process because I have a multi-specialty group practice, and wanted to find an application to properly support 2 specialties. I have been live on both software applications for over 3 years. The applications are very user friendly, and support is always available and helpful. The transition to ICD-10 was seamless. I have also successfully met Stage 1 and 2 of meaningful use plus successfully passed a pre-payment audit. The PM software is user friendly, and any new employees are easily trained to use it. My previous vendor was Medical Manager, and MicroMD was able to successfully transfer all of my Medical Manager data into their system. I didn't have to work on 2 systems like most practices have to do in the beginning. The PM billing applications are also user friendly. The multiple financial reports that can be generated are extremely helpful.

Likes Least

Annual support and maintenance fees are costly, but I don't know how they compare to anyone else. This may be an average cost of doing business with EHR to meet government regulations. The hourly fees for training are also a little high, but due to the product's ease of use, the amount of training needed may be minimal.

Recommendations

Make sure you review all of your practice needs with the sales rep prior to purchasing. Make sure both the practice manager and physicians are in agreement, and communicate their specific needs. There are many applications built into the software that can be customized. Also, have acceptance to change. Most physicians are reluctant to change and won't use all of the features that any EHR software has to offer if they are not on board.

 
 

Dean from Roswell Family Care
Specialty: Urgent care

March 2015

March 2015

Teview of software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It fits our clinic's needs for quick charting. I also like the interface with billing.

Likes Least

It's a little pricey on monthly fees for everything. The fees add up if you have multiple providers.

Recommendations

It's good if it fits your practice style. Also compare billing components. MicroMD is pretty effective.

 
 

Leonard from Royal Oaks Medical Group
Specialty: Family medicine

January 2015

January 2015

Maddening.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The entire experience is "user-surly."

Likes Least

The entire experience is "user surly. " When issues come up, customer service says to upload your issue to an issue board and then it will be voted on to see if they will fix it. Or, that it cannot be fixed.

Recommendations

This is a very difficult and frustrating EMR. It will frustrate all of your providers and staff alike. Everyone in your office will hate coming to work. Do not buy or even evaluate this product. I have committed to use this monster for the last seven months and can't wait to dump it.

 
 

Larry from Allergy and Asthma Care Centre, PA
Specialty: Allergy & immunology

October 2014

October 2014

Trials and tribulations of usuage

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The drug history interface is useful. The memo note is helpful to keep track of interoffice private comments, but thats about it.

Likes Least

You name it. There's no real flexibility to note. Every request for template changes has been unanswered. I'm unable to produce any practice-specific templates.

Recommendations

Be very careful. I suggest going to an actual user's office and evaluating their use. If you're a specialist, follow a similar specialist.

 
 
 
Showing 1-1 of 1

Brad from viewpoint dental
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Awesome software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Have used Henry Schein software for years, easy to use robust and updated consistently. The only software you'll ever need to buy

Pros

ease of use but full of features.

Source: Capterra