With more than fourteen thousand physicians currently utilizing their software, Henry Schein MicroMD is a trusted, reliable software solution that offers a highly configurable suite of applications. With Henry Schein MicroMD, small and large practices, as well as community health centers and billing services, have access to a powerful certified EMR, robust practice management and robust document management.
This scalable solution uses the latest technology to streamline daily practice operations, eliminate paper-based processes and improve both cash flow and patient care. The software can be installed on-premise or as a web-based solution. In addition to being ranked as one of the top solutions for cardiology, internal medicine, pediatrics and dermatology, Henry Schein MicroMD can be customized for a number of other specialties. It's best suited for practices with less than 10 physicians.
Henry Schein MicroMD EMR is an extremely flexible Electronic Medical Records solution that is fully certified for meaningful use. Henry Schein MicroMD EMR streamlines patient care, while also increasing data accuracy and helping your practice earn reimbursement dollars. Additional features include ePrescribing, an intuitive patient portal and templates that can be customized to each specialty.
Henry Schein MicroMD PM is a complete practice management solution that provides robust billing, patient scheduling and claims management, as well as offering tools unique to community health centers, reporting and cutting-edge data security. In addition to these features, MicroMD DMS is a powerful document management system that helps eliminate paper by capturing and storing documents and then sharing them across the organization and even multiple sites.
We recommend Henry Schein MicroMD to practices seeking a flexible, scalable system that has been a leader in the market for more than 2 decades.
Amy from Regional Medical Center
Specialty: Family medicine
Employees number: 51-200 employees
Very frustrating product. Not able to find patient's main information on the same page. I have to close current notes in order to review previous charting. The area for typing notes is really narrow and letters are tiny - which is very easy to generate typo. Trouble to find accurate ICD 10 code. Many different buttons have same function, but not easy to located them when you need them. Has been using this product for 2 years. Just find out some new "tricks" to access patient's info quicker. Not user friendly.
Carol from Pediatric Associates of Franklin
Employees number: 11-50 employees
Overall, the software serves our purpose but it has very limited reporting for benchmarking or population management reports without running several reports to obtain the data you need. We have family charts and accounts and it is unable to print the entire family balance on the encounter form so it can be collected at the time of service. It will only provide the balance on the patient/child who is being seen. This presents a problem because another child in the family could have a balance but not be being seen on that particular day. Therefore, we have to check the entire balance in advance and write it on the encounter form in order to collect family balance. Very manual system that is labor intensive.
Easy to use
Antiquated reporting and limited ability to obtain data.
Check it out and ensure that it meets your needs prior to purchase.
Mark from Mark Luley DO
Not much positive to say. I dread coming to the clinic to use this system as do other staff members.
Lack of versatility. One dimensional with limited ability to modify data. Painful drop down menus without ability to comment or text past history information.
I would recommend considering other EMR systems. This system has poor support and lack of versatility. Staff are plagued with time wasting drop down menus.
Sue from Inner City Health Center
Specialty: Family medicine
flow of patient visit is logical, other than that I don't like much about this product.
To create a phone message from a lab result screen requires ELEVEN clicks!!! Transition from ICD9 to ICD10 has been terrible - codes are not accurate and specific wording from the ICD10 coding book is often nowhere in the EMR. Unable to minimize current screen to look at other information in the patient's chart
Get thorough evaluation from the people who are going to actually use the product - doctors, midlevel providers, nurses, MA's, etc
Garrett from Consultants in Ophthalmic & Facial Plastic Surgery
Specialty: Plastic & reconstructive surgery
You can customize things yourself on the fly without having to call support or pay extra fees. I'm not sure what some of the negative reviewers are talking about, but I'm guessing they didn't pay attention during training. You can easily create your own templates and even separate templates for different doctors/conditions/types of visits if you want. We are a subspecialist and there were really no specific products tailored to our practice and that is why we ultimately selected this EMR because there is so much flexibility and you don't even have to use the same templates for every provider. Some of our doctors like check boxes, while others like to free text in certain areas of the encounter. You don't have to pick one or the other with this product. Also, we evaluated several EMR's before implementing MicroMD in June 2015 and we felt this was one of the easiest products to train staff on. Much less complicated than hospital-based EMR systems we considered.
Like any EMR product I am sure, there are some quirks and added functionality you would like to see. But, as another reviewer mentioned they allow users to submit suggestions for improvements. Despite my colleague's skepticism, I can vouch that even in only a little over a year and a half that we have been using the product there have already been several upgrades that have been made with updates to new versions. One other point for practices to consider is that this is a server-based (as opposed to cloud based program), we were already running our practice management on a server through VPN's for multiple offices so we were fine with this. But something to consider if you are thinking you would like Internet based login without owning a server.
I would always recommend looking at several products. Ask others in your specialty what they are using and the pros and cons they see. No EMR product I have seen is perfect, but this one seemed to suit our needs best.
Jennifer from Lake Howell Family Medicine
Specialty: Family medicine
The EMR has a great deal of customization. We are able to adapt to multiple workflows and needs. The company also tries hard to adapt the software based on user feedback.
I wish that customer service response was a little faster.
Learn as much as you can about the software and have an office champion.
RACHEL from DRS. LEWIS AND LEWIS, P.A.
I researched and met with a variety of EHR and PM software vendors before deciding on MicroMD. This was a difficult process because I have a multi-specialty group practice, and wanted to find an application to properly support 2 specialties. I have been live on both software applications for over 3 years. The applications are very user friendly, and support is always available and helpful. The transition to ICD-10 was seamless. I have also successfully met Stage 1 and 2 of meaningful use plus successfully passed a pre-payment audit. The PM software is user friendly, and any new employees are easily trained to use it. My previous vendor was Medical Manager, and MicroMD was able to successfully transfer all of my Medical Manager data into their system. I didn't have to work on 2 systems like most practices have to do in the beginning. The PM billing applications are also user friendly. The multiple financial reports that can be generated are extremely helpful.
Annual support and maintenance fees are costly, but I don't know how they compare to anyone else. This may be an average cost of doing business with EHR to meet government regulations. The hourly fees for training are also a little high, but due to the product's ease of use, the amount of training needed may be minimal.
Make sure you review all of your practice needs with the sales rep prior to purchasing. Make sure both the practice manager and physicians are in agreement, and communicate their specific needs. There are many applications built into the software that can be customized. Also, have acceptance to change. Most physicians are reluctant to change and won't use all of the features that any EHR software has to offer if they are not on board.
Dean from Roswell Family Care
Specialty: Urgent care
It fits our clinic's needs for quick charting. I also like the interface with billing.
It's a little pricey on monthly fees for everything. The fees add up if you have multiple providers.
It's good if it fits your practice style. Also compare billing components. MicroMD is pretty effective.
Leonard from Royal Oaks Medical Group
Specialty: Family medicine
The entire experience is "user-surly."
The entire experience is "user surly. " When issues come up, customer service says to upload your issue to an issue board and then it will be voted on to see if they will fix it. Or, that it cannot be fixed.
This is a very difficult and frustrating EMR. It will frustrate all of your providers and staff alike. Everyone in your office will hate coming to work. Do not buy or even evaluate this product. I have committed to use this monster for the last seven months and can't wait to dump it.
Larry from Allergy and Asthma Care Centre, PA
Specialty: Allergy & immunology
The drug history interface is useful. The memo note is helpful to keep track of interoffice private comments, but thats about it.
You name it. There's no real flexibility to note. Every request for template changes has been unanswered. I'm unable to produce any practice-specific templates.
Be very careful. I suggest going to an actual user's office and evaluating their use. If you're a specialist, follow a similar specialist.