ReDoc powered by xfit Software


 

ReDoc powered by xfit is cloud-based rehab therapy documentation, scheduling and practice management software for practices of all sizes.

A fully-integrated solution from Net Health, ReDoc drives PT, OT, and SLP workflow that moves practices through the day quickly, ensuring compliance, boosting efficiency, and supplying the tools to grow revenue.

ReDoc interfaces with most EMR and HIS systems through HL7 interfaces, and Plus Level Integration with Focus On Therapeutic Outcomes, Inc. (FOTO) enables users access to a database of more than eleven million therapy episodes of care.

The solution includes functional assessments, configurable workflow, and options such as integrated fax management, appointment reminders, premier FOTO subscription for benchmarking and an integrated home exercise program.

In addition to software, services are available for billing and collections as well as workflow optimization consulting.

 

Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

7 Reviews of ReDoc powered by xfit

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Anna from Arnot Health at Ira Davenport Memorial Hospital
Specialty: Physical therapy / rehab
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

April 2017

April 2017

Customer support nightmare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have used ReDoc at our outpatient rehab clinic for nearly 4 years now. We are part of a larger health system and all of our outpatient sites use the same program, which is helpful for all our Therapists who may work at more than 1 site as everything is easily kept uniform from one site to the next. However we have had issues with the system being slow from the very beginning and whenever we have trouble with the program that is not related to our network there is not much our IT department can do to fix it for us. We have found the customer service at ReDoc to be awful. It takes a long time to get any resolution to problems once we have an issue, if at all. Working in a busy clinic we rely on our EMR for everything as we do not keep paper charts of all documentation. If our program is not working then we cannot provide a high quality of care to our patient's and we get behind on all our documentation, trying to play catch up for the rest of the week. It's frustrating!

Pros

Ease of use. It makes more detailed documentation easier for our Therapists and more efficient. Billing is easier and we like that it gives alerts when modifiers are required.

Cons

Double documentation on eval, re-eval, and discharge days as you are not able to bill from the assessments. Customer support through ReDoc has been terrible and we often have to wait a long time to get someone to look at the issue we are having and fix it for us. Which typically means we have a day or more of notes and documentation to catch up on. Also the speed is slow, especially when we have a lot of Therapists that are all trying to use the system at the same time.

 
 

Kierston from Middle Georgia Orthopaedics
Specialty: Other specialty

September 2016

September 2016

Redoc Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

This System makes it very easy to input patient information and easy for therapists to access patients information and input patient treatment notes.

Likes Least

the thing I dislike the least about this product is that it runs slowly.

Recommendations

the recommendations that i have for other evaluation this software it to make it run quicker.

 
 

Jacqueline from Innovative Therapy Concepts
Specialty: Physical therapy / rehab

September 2016

September 2016

My experience with Redoc usage

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like how it is simple and only a click of a button to schedule a patient. Also, its so easy to change the status of a patient. An example would be from a new evaluation to an established patient.

Likes Least

When hovering over the calendar, it is too easy to make it skip a month or more away. Also, sometimes its hard to tell what day I'm actually looking at.

Recommendations

Stick with the areas that you have the most experience using on a regular basis.

 
 

Fay from ITC at Upson Regional Medical
Specialty: Physical therapy / rehab

September 2016

September 2016

REDOC REVIEW

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It is easy to use and has reminders built in for therapists and scedulers

Likes Least

Transition time at upgrades and a facility with tight security and firewalls. We have to deal with several people on both sides getting it operational. That is a facility issue not REDOC. We love it.

Recommendations

I was told by a manager this week (from another hospital) the billing goes thru effortless if all the info is provided in the patient/insurance and notes. It is so much easier to bill the first time. She was the PT manager and biller.

 
 

Lindsey from Middle Georgia Orthopaedic
Specialty: Physical therapy / rehab

September 2016

September 2016

Redoc Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

I like that the Redoc System consolidates/links up information with other systems that we use which makes it easier to use.

Likes Least

It runs slow. Sometimes when you input something you cannot go back and change it. For instance, if you mark something as OT rather than PT you cannot go back to change it.

Recommendations

Take a look at making it possible to make changes once something has been selected on the first screen when creating a new diagnostic episode.

 
 

Brad from Gwinnett Medical Center
Specialty: Physical therapy / rehab

September 2016

September 2016

Good Product

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

If you undergo proper training with this product, you will be able to utilize many features which will decrease documentation time.

Likes Least

The software can run slowly, especially during "high traffic" times.

Recommendations

Evaluate what exactly you want in a product. In my expreience, this is best used with its ability to interface with registration systems.

 
 

M from Innovative Therapy Concepts
Specialty: Physical therapy / rehab

September 2016

September 2016

ReDoc - Great for reporting, but can be slow...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

ReDoc continuously releases updates and takes the feedback from their customers to create a better product.

Likes Least

Speed. The product is slow, and they have said their are working on ways to increase speed. I have not noticed a difference yet, but they say they are working on it.

Recommendations

ReDoc has many many tools to keep you compliant- including required fields. If you are looking for a product that has readily available data, it is absolutely a great product for you. There are many different reports to get all different types of information.