Nextech Software


 

For over 17 years, Nextech has provided a full-featured EMR and Practice Management solution within a single database. This system is a fit for dermatologists, plastic surgeons, ophthalmologists, and orthopedic physicians, and is used by approximately 7,000 providers and 40,000 office staff worldwide.

The web-based, multi-platform system has a native mobile app where physicians can check appointments, view patient profiles, and access all EMR information from anywhere. The iPad app is built to recreate the feel of a paper charting system, integrating patient photos for personalization, and allowing physicians to draw directly on photos and images. Doctors can flip through patient documents as if they’re paper, view lab results and make to-do lists from the app's dashboard view.

As a modular system, Nextech is adaptable to a practice's individual needs. Additionally, the system is pre-configured with customizable forms and specialty-specific content. There's an optional patient portal available so patients can update their information from anywhere, whenever it’s most convenient for them.

 

Nextech  - Preconfigured specialty specific content
 
  • Nextech  - Preconfigured specialty specific content
    Preconfigured specialty specific content
  • Nextech  - Fully integrated EMR and PM
    Fully integrated EMR and PM
  • Nextech  - 3D smart stamping
    3D smart stamping
  • Nextech  - 3D diagrams
    3D diagrams
  • Nextech  - Patented native iPad app
    Patented native iPad app
  • Nextech  - NexTech iPad EMR
    NexTech iPad EMR
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

86 Reviews of Nextech

Showing 1-20 of 86

 

from One Core Billing Solutions
Specialty: Billing services
Number of employees: 11-50 employees Employees number: 11-50 employees

Best Medical Practice Management System

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Functionality

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Value for Money

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This is an amazing software where you can perform end to end revenue cycle management services for providers which is not complicated at all.
Unlike other software's anyone who looks at Nextech can figure out how to operate the system. Its that Simple and effective.
Medical Practices need a huge amount of reports to be analyzed to perform better services day by day in order to increase cash flow. Nextech is the best solution as it is easy.

One of the best software's i have seen which can do wonders for medical billing!

Advice to Others

Nothing to think back. Its a very good product for a better medical billing than other software's out there in the market!

 
 

from Private Eye Clinic
Specialty: Optometry
Number of employees: 11-50 employees Employees number: 11-50 employees

Nextech

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Value for Money

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Initial costs were managed with a no interest loan for three years and reduction in introductory costs. However, the details were so complicated and confusing for first time users of EHS that the unreasonable annual maintenance fees were obscured as we made our decision between Nextech and other systems. The sales person also did not emphasize these annual fees - he only emphasized the 3 years without interest and the lower introductory cost. We have 22 stations and had to pay licensing fees of $1200 for each station. We are being charged $15,000 annually for maintenance and upgrades whether we need them or not. In addition, should we not pay the annual $15,000 fee and need tech support or maintenance the next year, we are obligated to pay the $15,000 from the previous year in addition to the $15,000 for the current year. Last year, we needed no support and the upgrades did not affect us. Thus far this year, we have not needed maintenance or upgrades and so we are researching other EHS systems that have fees for support, upgrades and maintenance on an a la cart basis as needed. If we are not able to negotiate a reasonable relationship with NEXTECH regarding these fees, we will either convert to a new system and effectively lose more than $65,000 in software expenses or convert back to paper and take the penalty cuts until we retire. Fees for services are being constantly reduced and expenses are constantly rising, therefore, as a solo independent practice, we simply cannot afford to budget $15,000 for something we may not or do not need.

Pros

As any other EHS product, it eliminates the paper requirements and increases the legibility and service details documentation.

Cons

Entirely too expensive in ALL regards - $1200 licensing fees to even use the product on equipment we also had to purchase to run the software in addition to #15,000 annual maintenance fee and fees per doctor, etc.

Advice to Others

.As you wade through the seemingly endless details of EHS conversion/use, be sure you understand the MANY hidden costs associated with long term use of the product.

 
 

from Gulf Coast Gastroenterology
Specialty: Gastroenterology
Number of employees: 11-50 employees Employees number: 11-50 employees

NexTech

Ease-of-use

Functionality

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Value for Money

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Too expensive for support. When first purchased they were more helpful but now they charge extra for everything. You have to pay $$$$ for each computer license.

Pros

Practice Management is OK but not as good as Centricity. The EMR is better and at first they helped with Meaningful Use Reporting but starting this year they don't unless you pay extra.

Cons

I don't like the billing. Very hard to understand.

Advice to Others

Buy something more specific for your specialty. They are mostly Derm and Plastics and we were not told this in the beginning. Do lots of research before purchasing and talk to other users.

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 51-200 employees Employees number: 51-200 employees

user friendly

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Value for Money

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I have been working with this for about 4 years and have had no issues.

Pros

I like that it is user friendly. It is easy to correct things and follow the software.

Cons

I wish that it would keep deductibles up to date and we would not have to manually change them once we receive payment for a dos.

Advice to Others

This is a great product

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 11-50 employees Employees number: 11-50 employees

Nextech is user friendly!

Ease-of-use

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Customer Support

Value for Money

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I have been using Nextech for several years and find it to be very easy to learn to use. Our practice is growing at a fast pace, so we have a lot of new hires, and every single one has commented on how user friendly Nextech is! Makes the tedious task of training so much simpler, yay!! Customer support is readily available and extremely knowledgeable, they are able to tailor some of the functions to exactly what I need.

Pros

The user friendly layout and design. The "help" button that can connect you to the manual to do key word searches for what you are looking for. The online portal for users with webinars and forums. The ability to customize your preferences, many are user specific.

Cons

Some of the reporting could use a bit of help, not easy to drill down to the exact report you want. So many pop up alerts to click out of when trying to get into a chart.

Advice to Others

Nextech has great functionality. The customer service is easy to get a hold of, and really works with you to customize processes to exactly what you need.

 
 

from Aydin Plastic Surgery
Specialty: Surgery
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Practice Management made Easy with NexTech

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Functionality

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Value for Money

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Likes Best

It is visual friendly. Quick to learn and navigate. Great practice management and EMR. Ability to integrate with other systems.

Likes Least

The reporting needs improvement. Conversion reports and return rates are not easily measured via NexTech.

Recommendations

If you want a smooth transition or are considering switching practice management systems, stick with NexTech!!

 
 

from Wilmington Health
Specialty: Internal medicine
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Information on NextGen Software

Ease-of-use

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N/A

Likes Best

I like the fact that you can go into multiple screen to do charging and send result right to the Doctor.

Likes Least

They're very helpful and are willing to help the client with the software.

Recommendations

Take your time and get to know the software work and ask question if needed

 
 

from Sunset Cosmetic Surgery
Specialty: Plastic & reconstructive surgery
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Too Expensive and Too Complicated

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Likes Best

Tremendous capacity to collect data and analyze data

Likes Least

Extremely complicated to use; very steep learning curve; company charges you for everything, poor customer support

Recommendations

Look for a cheaper, simpler, more user-friendly software

 
 

from Mazin Dhafir, MD
Specialty: Dermatology
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Nextech Dermatology Software is VERY adaptable!!

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Likes Best

With Nextech software I can make changes any time I want. I will be honest as a Nurse Practitioner who wasn't all the computer savvy, it took me awhile to learn it, but the younger personnel at Nextech were able to walk me through the process. The possibilities with this system are endless. That being said, you do have to program it to fit your needs. At first, I complained about that, but then I realized I had to make it work for our own individual practice. The staff at Nextech helped me get through ALL the Meaningful Use stages and I am very grateful to the staff at Nextech for all their great support.

Likes Least

You have to make up your own stampers which is time consuming. I wish Nextech would give new dermatologists who buy the software the basic stampers they might need to start their practice right away. There are so many dermatologists that are using this software that they could just work with them and get a general consensus on what are the most common stampers needed.
If the new dermatologists didn't like the way something was written, its very easy to make changes or edits. There are also four other areas called assessment, medication, procedure, and a line for discussion or education. Even those areas could be preprogrammed to the most common statements. This would help the new dermatologists get started.

Recommendations

Look at other software. I looked at so many, more than a few times. No one has the flexibility that Nextech has. People here in Buffalo, NY are using an old software company that is not the least bit changeable. They tell their customers right up front that they are NOT going to customize for anyone and they mean it. Some of the doctors who use this software tell me they stay after work four or more hours after patients are done, just to complete their notes. Medicare stipulates that you have to be able to give your patient a copy of their visit. With Nextech, our patients visits are sent to the portal right after the appointment is made. When we finish with patients, we go home.

 
 

from Somerset Plastic Surgery
Specialty: Plastic & reconstructive surgery
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Nextech is very user friendly.

Ease-of-use

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Likes Best

Nextech is very user friendly. I like that you can do the same task in many different ways.

Likes Least

I would like it if Nextech contacted us when there is a new update available. Sometimes it is months before we realize we are using an outdated version.

Recommendations

Go to the NexEdge meeting in Florida. Great seminars with hands on training and help.

 
 

from Michael Meininger, M.D., P.C.
Specialty: Plastic & reconstructive surgery
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

NexTech Review

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Likes Best

There are too many to list but my top three reasons are:

1. I like how it is specific to our specialty of plastic and reconstructive surgery and that there is more way than one to get the same task accomplished.
2. Their customer service, from technical questions to administrative questions. Anytime I have reached out to our Account Rep., she has responded within 15 minutes.
3. Last but not least "Edge". Can't wait to sign up for next year's, just trying to find time to register. If you didn't go to their first conference last year, you should make a point to go or have someone from your office attend. Very informative, interactive and entertaining as well.

Likes Least

There is nothing at this time that I do not like about this product.

Recommendations

It helps to have a staff that is up to date with technology or at least willing to learn in order to utilized the software properly and benefit from everything that it offers.

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

System is User Friendly

Ease-of-use

Functionality

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N/A

Likes Best

The system is user friendly. It is easy to use and has a lot of great features for tracking and reporting.

Likes Least

There is no save button. What you put in or what you take out is final.

Recommendations

To think about the flow and how to make it as user friendly as possible so that we may service out patients better.

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

A first time user's review.

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N/A

Likes Best

It is very user friendly and helps the practice keep patients organized; allowing the flow of the day to go as smoothly as possible.

Likes Least

There really are no complaints I can currently think of regarding this system.

Recommendations

The recommendation I would give is to evaluate the software in real-world scenarios.

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

medical receptionist

Ease-of-use

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N/A

Likes Best

The vendor is reliable and the product is user friendly and effective.

Likes Least

Have not run across any issues as of yet. Still trying to adjust to some of the features and see where more can be used to add to office efficiency.

Recommendations

Check EMR vs. paper needed. For example the consents able to be signed electronically vs scanned in.

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Great and easy to use!

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Likes Best

The software is very self explanatory and any issue I have had has been resolved very quickly by technical support. Any interaction I have had with the customer service with Nextech has been exceptional.

Likes Least

I wish it was easier to import documents or PDF files into the patients chart without having to print them and then rescan.

Recommendations

I would talk to the staff at Nextech to make sure you know all that they have to offer. If you think Nextech is providing something your practice needs, they probably do, you just don't know how to activate it. Thumbs up!

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

User friendly practice management!

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Likes Best

I like the functionality of this software. I really like how the screens are laid out, very user friendly. The vendor is open to suggestions from the people that actually use it.

Likes Least

I wish that some of the reports could be more specific, or that I was able to tailor the report to my exact needs (ex: sometimes you can only search by input date, when payment date is what is needed.) Nothing is perfect :)

Recommendations

Nextech is very user friendly! There are many resources available so you can use the software to its full potential. If you can navigate the internet, you can easily use Nextech!

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Director of Marketing Nextech Review

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Likes Best

I like the variety of reports you can generate to properly track the demographic, revenue history, and type of patient.

Likes Least

While there is a large variety of reports, it is not always user-friendly and straight forward when it comes to generating the report with the information you desire. It does take a bit of trial and error.

Recommendations

My recommendation would be to confirm that the software you are considering is the proper fit for your type of practice and workflow.

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

NexTech is easy to use and navigate!!!

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N/A

Likes Best

I really like NexTech software for a few reasons. Being the only full time coder at a busy dermatology office I sometimes will code multiple dates of service on one date. If a claim is sent with the wrong date it will be rejected by the insurance company. NexTech will stop your claim before you can send it and ask if you're sure you want to bill on a date that the patient wasn't here. This saves time, money and headaches for not only coders, but billers. I also really like that NexTech will give you a pop up when patients are in post operative periods, so you don't forget your modifier!!

Likes Least

I can't find much I dislike about this product without it coinciding with user error. The Hide zero balance bills over 3 months old check box is extremely helpful when you're searching for unapplied payments. I do wish the button would reset when moving from one patient to another because there are times when I am wracking my brain trying to figure out why a certain patient has no claims sent, then I realize the button is still checked. But this is most often due to user error, not the product itself.

Recommendations

I would recommend everyone take time learning the software before you judge it. There's a lot to NexTech and it can be a lot to take in at once, so take your time learning, and it'll pay off when you're ready to dive in and work hands on. I also recommend playing around with certain items with a dummy patient so you can make mistakes and learn from them before you use actual patient charts.

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

A positive change in the world of EMRs

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Likes Best

We were previously using another system and were finding it very difficult for our staff to complete their documentation efficiently and within a reasonable time frame. Our Clinical Records were looking disorderly and incomplete. Since the switch to Nextech we immediately noticed our charts were complete (even including meaningful use). The program was easy to adapt to and easy to navigate. The ease of use and the thoroughness of the clinical notes are what I like best about the program.

Likes Least

My least favorite part about Nextech is the reports. I often have trouble finding numbers on how many patients with a certain diagnosis or it will say there are no patients and I know there are patients in the category I am selecting.

Recommendations

In the world of multiple EPMs and EMRs it is easy to get confused. You have to find a program that works with the flow of your office and accomplishes what you want to see. Nextech is a great program and there is always help available. One of the best things is that the company asks for feedback. Not too many software programming companies want criticism on their program. Nextech knows it will only make them a stronger company and welcomes ideas and suggestions.

 
 

from Clarkston Dermatology
Specialty: Dermatology
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

I use Nextech daily to create reports

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Likes Best

I like how easy it is to navigate and the ability to use filters

Likes Least

I do not have any real complaints. It is very user friendly

Recommendations

It is dermatology focused and that is important to make sure it fits for your company

 
 
 
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