NUBooking is a HIPAA-compliant, customizable Web-based solution for medical, dental and chiropractic practices seeking to schedule patients online. Practices can integrate their own logos, custom colors and Google maps into the system to create a personalized experience for staff and patients.
The system can send text and email reminders to patients either on-demand or 24 hours in advance. Patients can confirm or cancel appointments within the system. Staff can track and record patient attendance, no-shows, late arrivals and other feedback.
The integrated waitlist module will automatically book waitlisted clients into requested date and time slots as they become available. Practices are notified via email of the new booking, giving them the ability to stay informed of schedule changes.
NUBooking is both tablet- and smartphone-compatible.
Monique from Cosmetic Surgery Center
Employees number: 11 to 20 employees
We estimate that NUBooking frees up at least 10 hours per week of staff time that previously would have been devoted to manually scheduling and confirming appointments and making reminder phone calls to patients. Two system features that the office staff utilizes regularly are the email reminder and report-generating functions. We use the email reminder and text message function to inform patients of upcoming appointments; the response from the patients has been extremely positive. Additionally, we use the customer export feature to distribute marketing material to our patients.
It was a little tricky to get set up, but the staff members at NUBooking were very helpful and had us up and running in less than 30 minutes.
They offer a fantastic service that other sites charge for. We have used online booking systems for the past six years and have never found a service that offers everything we need in one system.