Overall, I recommend OptimisPT for all types of practices. The practice management tools embedded in the system helped to assist in day to day operations and make for a smooth transition from clinician to administrator.

I have sampled several different PT EMRs, and without question OptimisPT is the most user friendly and efficient documentation system I have sampled. Compliance is important, as well as thoroughness of documentation, and OptimisPT checks all the boxes to ensure compliant services are rendered. The embedded clinical decision support is second to none, and helps to advance the novice clinician in their supportive reasoning.

There are too many exercises embedded in the system, which makes it sometimes difficult to find the particular one you were looking for.

OptimisPT is truly physical therapy-focused, and I am so happy to have software for our PT practice that is. It keeps very up-to-date with changing PT requirements and trends. Though priced higher than other similar software, its ease of use and specialization in the physical therapy profession is very important to us and will keep us users for a very long time.

OptimisPT is truly focused on the clinician and practice, and keeps very up-to-date with current PT trends. It is always adding new features that aid a PT clinic, both on the scheduling and practice management side as well as the clinician side.

I would hope for the higher price tag that this software would allow for more customization. We are a small practice and being able to customize the patient appointment reminder email so that it reads in a way that shows we have just one clinic location would be such a satisfied. But we are almost two years into using this software and our patient appointment reminder emails still read in a very clunky, and grammatically incorrect, way. Also, a sticking point for us would be to be able to speak with customer support, rather than only having the online chat and email option.

I like the ease of use with charting. The drop down and clicking makes it easier to manage.

The exercise portion of the program is not great at all. Too many exercises and it not easy to filter out. There are too many drop downs. You can type in an exercise and instead of exercises directly generating, a selection of drop downs to chose from is generated and you still have to search for the exercises. There is no point of having a search bar if you still have to search for an extended period of time for the exercise. You should also be able to generate your own photos for exercises that are not listed in Optimus.

-It requires too much navigation between different screens to view "Attachments" (where our company stores the referral notes). -The Treatment Section is annoyingly detailed and the "add text" boxes are many and small. After just a few lines, you have to scroll up and down on the text box even though there is still plenty of empty space elsewhere on the screen. -I don't use their "Clinical Findings" section anymore. Am I attentive to the pt or the computer screen during an evaluation? I don't use the "Measurement" section either; if you are doing a balance test with a pt but made some modifications to the test for that pt, Optimis doesn't let you note that. There is no space for modifications/observations to the test. -On an eval you have to separately choose "Planned Interventions" (such as Therapeutic Activities, Thera. Ex., Gait Training) and then "Treatments." Please tell me why I wouldn't use my planned interventions as treatments? It's the same list of CPT codes. Why do I have to add the same list twice? -The last one I will list here, and Optimis is not alone in this shortcoming . . . At the end of every note there is a "Plan" section for next visit. That's normal. How about have a copy of that "Plan" section from a previous note show up at the start of your new note? Seems like a simple good idea. Make sure you shop around before choosing an EMR. I have used WebPT briefly, and am also not impressed.

After looking at the other reviews, the one I most agree with is the "Too detailed ... takes too long to do clinical documentation ..." Optimis gets back to you quickly for customer support via email and, as noted in one of the OptimisPT responses to a review, they do have a phone number too, but its not prominently displayed and the first time I learned about it was via reading an OptimisPT response to a review on this website!! Optimis does a good job of showing a running tally of how much money has been billed to a patient's insurance. Optimis' .pdf notes are clear, well organized, and easy to read. I've worked with other EMRs (kinnser/Wellsky) that made reading the .pdf version of a note surprisingly and unnecessarily difficult (something so easy to get right). Major kudos to Optimis that they allow you to change the type of visit you are doing (a progress report or daily note can quickly change to a discharge by the end of visit) without losing your work and it takes but two clicks. I will also add that my review is as verbose as Optimis is cumbersome. Haha. I do find that I typically have to finish notes outside of pt visit time. As for evaluations, I still don't even try to start the note at the time of visit. I do all of that work on my own time off the clock. I would say that OptimisPT is fair in concept and poor in execution. Speaking with the other therapists in the clinic and front desk worker, their opinions are neutral to dislike.

They say the Devil is in the details and here is where I get very frustrated with Optimis. Some Clarification: I have been using Optimis 2 days per week since January 2022 (it is now the end of July 2022) as a PT working part-time. I am 40 years old but moderately tech-savy. I don't tolerate annoying redundancies and unnecessary drop-down menus. I want an EMR to be efficient so that I can spend more time on my own life and more time trying to make my patient's lives better. Every extra click, pause, reloading time, scroll, that could be designed out of the system while still preserving the general design of the EMR drives me nuts. Here are some examples of irritations that make me wonder if this software was ever used in the field by the designers: -When a patient shows up you are supposed to click "Check in." Okay, that's fine. But that is separate from "Go to Visit." You must always click two buttons to start a note. How about a third button that says, "Check in and Go to Visit?" -Optimis has a sort of slick ability to scroll through past sections of previous notes (say, the subjective section) and copy/paste that whole section into the new note. Great. But they won't let you copy and paste individual sentences, you'll have to delete the ones you don't want. Why is this? Rarely does one want to Copy/Paste the entire subjective section. -The Goal Builder is cumbersome. I'd rather just copy/paste from a Word document. See below.

I've been with OptimisPT since it was originally launched and can't compare to other products, but it has definitely evolved over the years into a very helpful system.

It is a very efficient system for documenting on physical therapy patients. Ability to create custom patterns and exercises.

The frequent timing out and error messages while I'm trying to get my charting done before lunch or at the end of the day. Too much clutter within the embedded exercises that make it difficult to find the exercise I'm looking for.