Orchestra One Software


 

Orchestra One is a cloud-based medical solution made for small, direct-care private practices. Key features include schedule management, patient communications, billing and online booking.

Orchestra One offers an online booking site that allows patients to schedule, change or cancel their appointments. An iOS mobile app is available that allows secure chat communication with patients.

The solution is also able to send appointment reminders through text message and securely share medical documents. Patients can pay bills online and payments can be directly deposited into bank accounts. Orchestra One is able to integrate with a variety of electronic health records (EHR) systems.

Orchestra One can be purchased on a monthly basis with a free 30-day trial available. 

 

Orchestra One - Schedule
 
  • Orchestra One - Schedule
    Schedule
  • Orchestra One - Info sent to customer
    Info sent to customer
  • Orchestra One - Business information page
    Business information page
  • Orchestra One - Appointment documents
    Appointment documents
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

6 Reviews of Orchestra One

Showing 1-6 of 6

 

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Vincent from Insight Care, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

We have been working with orchestra.one from the start and we love them.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

They are responsive, actively engaged with their customers. They are innovative (their system syncs with my google calendar. They do not nickle and dime their customers, other systems charge you for all the bells and whistles, with orchestra one everything is included.

Source: Capterra
 

Brad from Sonoran Desert Chiropractic

May 2017

May 2017

I've basically looked for a program since i started in 2009

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The customer service is beyond anything I've ever experienced. They make you aware of the upcoming changes and are there to help through the chat almost immediately.

Cons

So far, the emr isnt flushed out yet, but they are making changes within the next 6 weeks. Also a lack of ability to check insurance deductibles online, but they are making changes there too.

Source: Capterra
 

Heather from The Centre of Health and Functional Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

The EMR to LOVE!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy to use EMR, all-in-one, and cost effective for a new medical practice.

Pros

Clean, Simple, a fresh design and super-helpful support. I love that this EMR is made for doctors, run by doctors. They have the begining, middle and end in mind and are constantly adding more awesome features. I am excited to see what's next!

Cons

It doesn't have all the features I need up and running, yet - but they've heard my feedback and I am confident they will have it in the near future.

Source: Capterra
 

David from Care Practice
Number of employees: 2-10 employees Employees number: 2-10 employees

October 2016

October 2016

If this is the bright future promised... then we definitely will need shades!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

"The Future's so bright -- I gotta wear shades" -- was this a prophetic verse speaking about the future of doctor/patient technology or just a one hit wonder pop song from the 80's? Our clinic has been using Orchestra over the last year and while it's a newer product, we were amazed by how much they get right and their approach. From custom integrations to a very dedicated support team to help with on-boarding or questions, this has been the right fit for our clinic. We are excited to see what comes next and appreciate how open Orchestra One is to our feedback and implementing our ideas into their product roadmap. Now....excuse me while I wear my sunglasses at night...

Pros

Easy to get started.
One central place for my scheduling and payment processing.
Our patients love using the app to schedule appointments.
Our patients love having their card on file -- and it's saved us money -as many patients "Forget" to bring money with them - but since the card is on file, we can still collect payment.

Cons

Some of the UI with the scheduler is bulky compared to previous version.

Advice to Others

Sign up. Get onboarded. Have them take you through the flow and see if it works for you. We've recommended it to other practices and they've all had the same positive response. Seems like the easiest product to try out - since there's no commitment necessary.

Source: Capterra
 

Laura from Laura Fiske DC
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

These guys are the BEST.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Orchestra One has streamlined my practice, making it easier for both myself and my patients by removing the hassle of scheduling, reminders, and payments. It allows both of us to focus on what we really want - exceptional patient care that restores the body's inherent healing potential.

Furthermore, I am so impressed with the Orchestra One team and where they are taking this product. Their dedication to creating exactly what their practitioners need is unparalleled and unprecedented. While their product is still in its early stages (which is the only reason I give it 4/5 stars), they keep an open dialogue with me and any question (very few, very minor, once just due to my own silly error) I've ever raised has always been acknowledged quickly (and by a real person!) with quick resolution to follow and (real person) follow up to make sure things are running smoothly for me and my practice. Seriously, these guys are unreal! I'm so happy to have been recommended to them and and am so excited for what features they roll out next!

Pros

Ease of use. Orchestra One is simple, modern, and intuitive to use. This translates into an easier interface for my patients to book through, and muuuuch less administrative time lost on my end trying to reschedule patients, send them appointment reminders, or swipe credit cards.

Cons

As I'm writing this, Orchestra One is still building out it's online scheduler, so it's not as robust as it will be down the road. That being said, I still find it highly functional and I know continuous updates and additional features are just around the corner!

Advice to Others

Try it! What do you have to lose?? At the very least, start a conversation with their team and ask questions. They are the friendliest, most helpful team out there, and that goes a loooong way in my book.

Source: Capterra
 

Sean from Tune Up
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

I can run my entire practice with Orchestra One

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've used 38 other systems in trying to run practices in the past (sole prop, group, integrated, virtual, you name it). This is the first system that gets everything in one place and has the modern experience I was hoping for.

Pros

Easy to use, modern and familiar interface, and doesn't eat into cash flow since they only charge 2.65% per transaction so I don't have to pay a monthly fee for a service that doesn't perform.

Cons

It's new, so it gets updated really quickly but the team is super accessible so it hasn't been a non-starter for my practice.

Advice to Others

If you have any difficulties make sure you reach out. They've always responded to me.

Source: Capterra