PayDC Chiropractic Software is an integrated EHR and Patient Management system that offers practices an end-to-end patient care solution. With PayDC's intuitive, automated workflow, practitioners can reduce administrative tasks and overhead. The solution automatically links PayDC's SOAP Notes and Exam module to the Compliant Care Plans, shortening the time required to generate patient records for reporting and auditing.
PayDC Chiropractic Software modules include automated SOAP Notes and exams, patient scheduling and care plans, billing and insurance verification, with an integrated electronic file cabinet and merchant services. With an interactive interface, practitioners and office staff can navigate from one screen to another in few clicks. The patient dashboard provides a customizable "To Do" lists that can be defined and utilized according to the practice's existing procedures.
PayDC Chiropractic Software offers a web-based architecture on a monthly subscription. The solution is recommended to practices seeking an affordable, compliant web-based system.
Damon from BnC of Brick
Not sure there is anything. It works in the sense you can enter a note and process a claim.
Just about everything. It is not intuitive at all. The learning curve to teach others how to use it is very high. There are way too many things you need to memorize and things you need to change for each note. Way too tedious to have to constantly change things for each patient and when you have a high volume practice this can can be annoying and take up a lot of time.
There are so many things you can not do with the program and the things it does do, it does not do them well. Im surprised at the high rating it has. They never do updates and when you voice issues you have with their "support" team they are condescending rather than helpful.
See what else is out there. Yes this will get the job done but over all its horrendous.
Nicole from East Coast Chiropractic
That it is so easy to use and has so many features that are great and make payDC unique and fantastic!
It does seem to crash quite often. Logging us out and not allowing us to sign back in for quite some time which can get frustrating, but we manage to work around it.
Stick with payDC. It offers a lot of features we could not find elsewhere. Yes, the crashing part may seem a little iffy, but all the other great things about payDC offset that one bad quality.
Dr. Brett from Main Street Chiropractic
Product provides excellent documentation. Fairly easy to navigate - but I'm sure would be easier for those more tech savvy. Overall very happy with the program and the PayDC company. Customer service is second to none.
Love the fact it is a cloud based program. Can access from anywhere. Also no need to upgrade with software. Updates are done regular. Only downside - some recommendations for improvement are slowly implemented.
This may not be the most advertised program in Chiropractic, but is one of the best. Do a trial/demo and see for yourself!
Jennifer from Taschler Spine & Rehab
Notes made easy! If you are looking for an excellent way to do your notes and billing you have found it. I have used PayDC for a few years and have found it to be user friendly and take away the stress of note taking. The staff is very helpful and good at addressing any issues you may have. The owner of the company is very involved and wants you to have only the best experience possible. I highly recommend PayDC!
That I didn't get it sooner! Call and try out the free trial!
Experience the free demo and you will see for yourself.
Randy from Chiroplus of Locust Lane
Ease of use, customer support and the finished product
Nothing , the company has easily exceeded my expectations, and the product accounts for the many variances that you may encounter in practice . If I can use the product anyone should be able to as I am not the most tech person. It helps immensely with patient care and time spent and documentation of that care. I would say they have by far one of the best products on the market
When choosing electronic health record software this is the right choice to make, look no further
Kevin from Lincroft Chiropractic & Wellness Center
As a very busy chiropractor, this system really simplifies and streamlines my practice. Daily notes and exams are entered easily without spending hours to do so. Having the billing together with the notes really brings it all together, which is how it should be. Everything is easy to learn because it all makes sense and all works together, right at your fingertips. Because it's cloud based it's easy to access from many computers without having to download tons of software and it gives me peace of mind that even if one of my computers goes down I won't lose all my patient data.
I've been using it for a year and a half and have nothing bad to say about it. Minor issues are corrected immediately by the support team who are always very helpful.
Compare this to other systems and you'll see the difference.
Sunny from Refit Physical Restoration
Easy to learn
Better integration with scheduling and claim generation report
Integrated billing and clean claim
Most efficient system
Get paid on appeal and saved from audits.
Quick and easy notes.
Customizable, Time saving and Compliance
Don't find any yet but only thing I feel it it doesn't work on Mac but you can still have parallel and have it on.
I am the Physical Therapist and have been running multidiscipline practice from approx 2 years. I switched from Web Pt to Pay Dc. To be honest It was the best decision I have ever made. The software is easy to learn. Document is very effective and saves lots of time in claim generation and submitting to insurance company. The software is very customizable and every provider can make their own flow of documentation which is very easy to create care plan and SOAP notes. The best thing I like is it is very compliance and you can run various practice analysis report in seconds which as a private practice owner we want to do all the time to see how effective the practice is. The don't charge you unnecessary for extra admin provider and always work with you to help your practice more efficient. I understand technical support was not great but lately it is very effective. Co founder is one of the best person I ever met who knows what he is doing and talking about. He is always available to help you with any issues you have with software and he also involve personally for any audits you have to help you out. He is not only co founder of it but also compliance office and knows more than any software company about billing and coding. He always speaks in conferences and APTA NJ group how to become more compliance. The software also has reminder appointment to go as well they are working on developing to send text messages too,. .. In short If you want to be more efficient in private practice not matter you are DC, PT or Acu I would strongly suggest this software. I would give 10/10.
James from Village Family Clinic
While no software is perfect for everyone, PAY DC hits the major points very well. As both a busy clinic doing over 1 million a year, and as a consultant to other doctors, I highly recommend this product! It hits on a few key points i need for myself and my coaching clients.
1. Cloud based. Its not 1987. I dont want a servers going down. Also, if you have a natural disaster, you don't want backups every day!
2. Great compliant notes. The notes generate are fast easy and complaint. that is all!
3. Billing. The product is seamless less integrated for easy billing. Clearing house directly connects, great for billing
The training provided is second to none. They spent hours with my large staff getting it up and running. They have supported me and my coaching clients as well!
I highly recommend
I would like a littel more practice management features, recall letters, appointment reminders, things like that!
Software must be cloud, good billing and good notes, PAY DC hits all the above!
Robert from Blozen Chiropractic, P.C.
I have used quite a few different practice software but, this is the one I choose to stay with for many reasons. Ease, speed, accuracy, content and the best support. The system is easy to personalize for your practice needs and future changes that may come about. The transition to the ICD-10 was a breeze. I know Docs that are still striving to get this done. My office was ready from DAY ONE! This in itself was worth every penny!
The first time you set up a patient in the system it takes a little time! But this system is still quicker than the rest!
Be honest and try to be as accurate as you can be with what you are evaluating!
Michael from Bodywise Chiropractic
Visually this package is clean and easy to navigate. The program is easy to learn and offers customization of daily notes to reflect the way we practice. The system produces clean claims that get us paid and will notified you when a rejected claim and what needs to be fixed.
Our biggest compliant is that it is slow and one dimensional. The system doesn't allow you to operate in several windows at one time. For instance if you are in a patient's account window you cannot access the appointment calendar without closing out of the patient's window first. This doesn't sound like a big deal until but it is when you realize that switching between windows can take up to 15 seconds. If you are an office who is processing more than 25 patients a day you are going to be pulling your hair out trying to complete a note in a timely fashion. On average my staff is loses 30-40 minutes a day just waiting for this program to toggle between a patient's notes and the appointment calendar. This is unfortunate because the soap note is easy to generate and it doesn't read like many "canned" notes other systems produce. Another disappointment has been customer support. We find them slow to respond to questions and concerns and the company's training materials are limited.
If you are a busy office this software will slow your operation down. Reports are limited and there is little in the way of patient generating reports to assist in patient management and internal marketing.
Kyle from DC Strategies
On the surface it is user friendly... but only on the surface
If the documentation module is the flagship, you would think it would give a great logically formatted report - it does not. When going through the history of a new patient, typically if you don't select an entry it will not populate in the report. Their fix - "just delete it from the report".
Due to the "global timing" it enters the wrong date of service if you enter a charge after 6pm CST. That means you are billing for a service on a date that you are NOT providing it = FRAUD in the eyes of the federal government. When brought to their attention, "the developers are working on it". Really for 6+ months?
When you have an issue, you get no support. IT or developers are always working on it. Working, never completed.
Anything is better than PayDC. Terrible product, terrible support.
Kellen from Binder Family Chiropractic LLC
Everything you need is within a click.
Once your note is signed and finalized there is no going back! Not even to correct spelling or date mistakes, so make sure your note is 100% ready or else you wont be able to change it.
Use the schedule a bit to know if you like how it works.
Gwen from Kobliska Chiropractic
Fairly easy to learn and use. Has all the information you need for EHR.
Customer service is not always the best. We have had times where we have emailed and not received any word back for over seven days.
Make sure that the software pertains to all your needs.
Hope from North Texas Spinal Health and Wellness
The back office portion of this PayDC is remarkable. We almost never have a return claim. It notifies us if there is a rejected claim and it's easy to use when correcting a rejected claim. We usually get a live person on the phone for support, before 5 EST. The schedule viewer is nice and easy to navigate with multiple options when setting up the practice.
It has zero accounting and reports to monitor money. It requires too many clicks to do everything, and is extremely time consuming. Nothing in this product is linked, so you end up entering the same info in multiple places. They have an East coast location and they close before everybody else. It's hard to get customer support after 5 EST. I don't like having to use Excel to manage finance with six spreadsheets. The info is in the system, it's just not programmed to produce a report that could be used to manage money. There is no click and drag option in the appointment scheduler.
Consider a product that offers a robust front and back office management software. More work with fewer clicks is always recommended. Use a reporting system that offers flexibility to control what populates on each report.
Tracy from Smart Chiropractic
The EHR is amazing. It's easy to chart accurately and quickly.
The accounting ledger is not easy to read or understand. It is hard at a glance to see what the patient balance is. Also, the system does not account for an insurance discount in real time.
Make sure you take a real look at the accounting side of the software.
William from Monroe Chiropractic and Massage
I like the report generator system and the visual areas to mark complaints.
We are having issues with some of the daily treatment notes missing after saving and signing. We are trying to get these resolved through PayDC's trainers and the billing clearinghouse.
Make sure you understand the system perfectly and have all the correct provider numbers set up.
Dustin from McIver Chiropractic Center
It has a clean look.
There are so many glitches that they could not begin to help us with. Appointments and payments were randomly deleted from the system.
Look at another system with less problems and better customer support.
Angie from McIver Chiropractic Center
There's not much that I like about PayDC.
This program lacks organization; there are several windows that need to be opened in order to get specific patient information.
I would highly recommend using another chiropractic software program.
Shauna from McIver Chiropractic Center
We originally liked that the price was low and that there was no contract.
We have experienced absolutely nothing but problems with PayDC, and the worst part was that nobody seemed to care about our terrible experiences.
My advice is to find a different system.
Kelly from Washington Co. Family Chiropractic
It's very easy to use.
It isn't as detailed in the exams or the notes as it could be.
Look as closely as you can at the notes, how you write them, and what diagnostic info you'd like to show, and see if it matches.