Plastic surgeons have similar requirements to other medical software buyers, but there are specific features that must be available. It is important to find a system that will support proprietary cosmetic and reconstructive operating procedures, and meet HCFA billing guidelines. Examples of features specific to plastic surgery software include:

• Templates for MCM 4360 documents;
• Tools for tracking diagnostic tests and lab reports;
• Billing for elective procedures;
• Digital photo management and archiving, and;
• Patient progress notes to manage task assignments and quality assurance.

Plastic surgery clinics often sell skin care and cosmetic products, for that reason it is important to look for software with retail functionality. Two key features to look for are point-of-sale billing and inventory management. Additionally, given the nature of elective procedures, surgeons need marketing tools to track prospects, and reporting functionality to track conversion rates as prospects transition into patients.

Our Recommendations

We recommend the following systems that serve plastic surgeons and have good references in the specialty:

eClinicalWorks is an EMR and practice management system that features a web-based patient portal, allowing plastic surgeons to communicate with patients over the Internet.

e-Health Method is a web-based EMR and practice management system with custom templates to meet the requirements of plastic surgery offices. The system also features a built-in video and audio communications service to connect with patients remotely.

OfficeEMR is CCHIT certified and is configurable to work with elective surgery centers. This EMR is best suited for small- and mid-size offices.

DAQbilling is a strong fit for offices requiring only billing, scheduling and practice management functionality. Key features include patient registration, electronic billing and insurance eligibility verification.

AdvancedMD is a web-based EMR and billing solution that works for a wide range of specialties, including plastic surgery. AdvancedMD offers free support and has data security that exceeds HIPAA standards.

Q.D. Clinical EMR features hundreds of editable templates that can accommodate cosmetic and reconstructive surgery centers. The system is compatible with touch, voice and tablet/PDA hardware.