PracticeAdmin is a cloud-based practice management and medical billing software solution, providing Software-as-a-Service (SaaS) to billing companies, specialty medical practices and other providers.
PracticeAdmin is designed to assist with practice management and assist with collections, while offering functionality for billing, scheduling, claims management and financial reporting.
PracticeAdmin offers appointment scheduling, custom fee schedules, billing, claims management, claims scrubbing, financial reporting, accounts receivable workflow manager, paperless document manager and integrated clearinghouse services.
Karen from East Tennessee Spine and Orthopaedic Specialists
Specialty: Orthopedics / sports medicine
Employees number: 11-50 employees
PA could be a very useful program. It has many quality functions and is, for the most part, user friendly. However, there are a few things that I wish were different or could be changed and the customer support was better. I have found it very difficult to get in contact with customer support or to get a call back in a timely manner.
love the flow of the screens
do not like the reports
customer support respond time
find your own way and shortcuts
Michelle from Apex Practice Solutions
It's very easy to use compared to the 5 other software products we have to support due to clients picking different systems for EHR needs.
I wish that it had a great EHR companion, and support needs to be increased. It feels like they are spread pretty thin and are not as timely in response to our tickets at times, and it is the same person taking care of us.
No system is ever going to be perfect, but PA is willing to consider all requests for enhancements and does their best to make sure that Apex can provide the best system for our clients.
Angela from Crescent View Medical Clinic
Employees number: 2-10 employees
I appreciate the easy to the program. The consistent problem is when it interfaces with another program. We have had concerns when scheduling patients as well as billing. We have been the ones to consistently bring it to the attention of the program customer service reps. Either the patients do not process from scheduling to the other program or on to billing.
The program is user-friendly and the reports are very helpful in identifying information.
Interface concerns are present and consistent.
Linda from Dr. David H Arnold
This system is really easy friendly. All of the staff have been very helpful and get back to our issues in a timely manner. Would highly recommend this system.
Kristy from M. Medical Management
PracticeAdmin is the third PM company I've worked for since taking over the management of my business, and I most like their user-friendly software and the reports feature. Their customer service is good and very responsive. While comparably they may be more expensive than other software I¿ve used, they also provide a good product and better service than other companies. I also think their partnership with the TriZetto clearinghouse could use some improvement. Overall PracticeAdmin has a good product and is very responsive when our clients have questions.
Mike from Precision Practice Management, Inc.
Revenue cycle management is difficult work, so the software matters. And as much as my company supports clients on many major PM software platforms, including Epic, ECW, EMD, Vitera, Allscripts, NextGen and others, the best medical billing results are achieved by us using PA's PM system. For larger volume practices and medical groups, there are many features of the software that greatly assist in workflow management, and for denial management, the ARI module is the best there is. The tools available in the PA system are first rate, and the support of that system is first rate too. If you need help, PA's customer service is there for you.
Michael from Precision Practice Management
We have been very pleased with the functionality and effectiveness of Practice Manager and appreciate very much all of the support we receive from the PracticeAdmin Team.
Patricia from Alta Medical Services
Overall, a good software. Its a little complicated when you are first starting out, but gets easier with time. I wish they were able to customize reports a bit more, but for the most part, they have everything we need. Customer service is slow to respond sometimes, but they eventually get around to us!
Michelle from Apex Practice Solutions, Inc
I have worked with PA for 6 + years and still to this day receive excellent customer service. Even when I do not get the answer I want, I am made to feel that PA has and will consider all of my requests. Their sales department is so timely in their responses to me. Thanks to Diane and Jim for everything!
Kathy from Dyson Consulting Services, LLC
Practice Admin is one of many Practice Management systems that I have used. It is my choice for clients without an integrated EMR/PMS solution. It is simple to implement, easy to get EDI in place and works well for practices of 1-5 physicians. The pricing is so competitive and makes it a great choice for all of my clients.
The Today Screen gives you an instant summary of every component of your revenue cycle and allows the office management team to be aware of challenges in the billing offices before they get out of hand.
Reporting is very robust but would really like to have the ability to do Crystal Reporting or simple customizations to the standard reports for unique situations.
Kelley from Coding $ Reimbursement Solution
I am not liking the new dx layout from the last update. Overall I like the easy use of the system. ARI has to be one of my favorite tools. I just know that even after all these years with PA that I am not using ARI to the fullest. I have been able to teach my accounts over the phone (w/o a GTM) how to enter pts, add insurance co, run reports ect.. PA has so many reports that I can run in many different ways (DOS/accounting) and ALL my accounts LOVE the fact that I can give them a reports minutes. Looking forward to many more years with you all. Thank you!
Sayeeda from Neurology Clinic of South Arkansas
Practice Admin is very easy to submit claims electronically and you will see the funds in your bank account in no time.